Great customer service. Libby was under construction but employees made it a non issue. Will stay there again.
Great experience. Very nice hotel and spa. The spa was beautiful and relaxing and the massage was amazing. The room was very comfortable and clean.
Great room for a bunch of biking girls. After peddling all day it was nice to spend night in such comfy beds.
We stayed at the Del Monte for one night on our way to East Aurora. It was outside of Rochester in the small bedroom community of Pittsford. Walking distance to downtown Pittsford and dinner. The staff could not have been more helpful or pleasant. The room service breakfast the next morning was excellent. One of the better hotel stays I've ever had. I will definitely stay there again the next time we are in the Rochester area.
The hotel faces on the beautiful Erie Canal andislocated in scenic & quaint Pittsford.I enjoyed a long walk by the canal, had an excellent dinner at their restaurant, swam, and had a massage before heading to the Rochester airport ...only a 15 minute drive. Great rooms,great service, great food. I will stay there again.
Hotel is in a great location in Town of Pittsford. Walk to several good restaurants, drinks at Thirsty's, ice cream and frozen yogurt. Right on the Barge Canal running/bike path. Very nice hotel, great staff, good amenities. Convenient to Oak Hill, Locust Hill and Irondequoit Country Clubs
This hotel is very nice - elegant, but casual at the same time. Bed was a dream and room had all comforts needed. The hotel itself has all the right amenities and is surrounded by beautiful landscaping and scenery. We would recommend the Delmonte Renaissance Hotel to anyone that wants the best that Rochester/Pittsford, NY has to offer.
was a great experience staff was friendly and overall had a great time
The Del Monte Lodge Renaissance Rochester Hotel & Spa places you next to Sam Patch Dock and within a 5-minute walk of Schoen Place. This 99-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served each morning for a fee.
49-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Minibars, coffee makers, and free local calls are also standard. Housekeeping is available on request.
Guests staying at The Del Monte Lodge Renaissance Rochester Hotel & Spa enjoy access to a full-service spa, a gym, and free WiFi in public areas. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Other amenities at this spa hotel include conference space, a business center, and coffee/tea in a common area.
Great customer service. Libby was under construction but employees made it a non issue. Will stay there again.
Dear Anonymous, Thank you for choosing to stay at the Del Monte Lodge. It was a pleasure to have been able to serve you. Please think of us again should you find yourself back in the area!
Great experience. Very nice hotel and spa. The spa was beautiful and relaxing and the massage was amazing. The room was very comfortable and clean.
Dear Kenya, Thank you so much for taking the time to share your experience with us. We appreciate your honesty and value your feedback. Please do not hesitate to think of us again should you find yourself in the Pittsford, New York area!
Great room for a bunch of biking girls. After peddling all day it was nice to spend night in such comfy beds.
We stayed at the Del Monte for one night on our way to East Aurora. It was outside of Rochester in the small bedroom community of Pittsford. Walking distance to downtown Pittsford and dinner. The staff could not have been more helpful or pleasant. The room service breakfast the next morning was excellent. One of the better hotel stays I've ever had. I will definitely stay there again the next time we are in the Rochester area.
The hotel faces on the beautiful Erie Canal andislocated in scenic & quaint Pittsford.I enjoyed a long walk by the canal, had an excellent dinner at their restaurant, swam, and had a massage before heading to the Rochester airport ...only a 15 minute drive. Great rooms,great service, great food. I will stay there again.
Hotel is in a great location in Town of Pittsford. Walk to several good restaurants, drinks at Thirsty's, ice cream and frozen yogurt. Right on the Barge Canal running/bike path. Very nice hotel, great staff, good amenities. Convenient to Oak Hill, Locust Hill and Irondequoit Country Clubs
This hotel is very nice - elegant, but casual at the same time. Bed was a dream and room had all comforts needed. The hotel itself has all the right amenities and is surrounded by beautiful landscaping and scenery. We would recommend the Delmonte Renaissance Hotel to anyone that wants the best that Rochester/Pittsford, NY has to offer.
was a great experience staff was friendly and overall had a great time
Dear Lisa, Thank you very much for your review of our property during your stay. We'll be sure to let our department managers know that you appreciated the customer service you received so they may pass it on to their associates. Please do not hesitate to come back once our renovations have been completed!