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Recent guest reviews

Nice work out facility, sauna and hot tub.

When we checked in there was not a person at the desk for a LONG while. I believe there may have been one person working. When she came out she opologized and stated that she was on the phone with a customer. We had to return to the desk because one of our key cards was not working and she was absent again - another long wait. The room was beautiful and clean. Nothing overtly special compared to stays at other nationwide properties. There was mold on the ceiling above the shower. The hot tub was small for such a large facility. Luckily we were there in the off season, so we were able to enjoy it. The scenery is beautiful. The bar staff was hard working, friendly, and customer orientated. Overall, it was a nice place to stay, but I wouldn't say it was an over the top experience. I'm glad I booked it last minute through Orbitz and didn't pay a pretty penny for it, otherwise I would have felt gipped.

We were there for only one night, for a wedding, the wedding was great. The air conditioner in the room was a little noisy.

Super nice place and staff.

C

Absolutely beautiful hotel!!

The staff was fantastic. I was in town for a funeral and super stressed out. They let me check in early and the room was beautiful and comfortable. When I got back from a long day, there was wonderful live music and great food at the resteraunt. The spa smelled amazing. I would love to come back just to enjoy the hotel more!

This place should be destroyed by explosives. It’s like a gross time capsule from the late eighties. Hasn’t been cleaned since then either. Would prefer to pitch a tent and die of exposure then stay at that place again.

View was incredible. Rooms a little dark, if that’s your thing though you may enjoy.

Excellent, hotel overall, but available services reduced due to COVID.

Very pleased With this hotel, I really has nothing bad to say, my stay was awesome

The setting of the property is breath taking. I’ve been coming here for years and it never disappoints

Too full to accommodate everyone. I ordered a king suite and when i got there was told there were no more available and would have to settle for a typical two queen bedroom. Stated they provided room service and yet when our food was ready they made us walk down to pick it up when others were able to get it deliverd without problem. Limited attentiveness from staff. Overall for the price you oay I expected a much higher quality of services.

Staff was excellent! Location great! Rooms wonderful’ had a great time

Very nice Accommodations and staff Room was very comfortable and clean

Woodcliff Dr Fairport NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered valet parking
  • Onsite dining
  • Spa

Woodcliff Hotel and Spa places you next to Solar Eclipse April 8th 2024 and within 2 miles (3 km) of Powder Mills Park. This 236-room hotel welcomes business and leisure travelers with a golf course, a full-service spa, and a restaurant.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee weekdays from 6:00 AM to 9:00 AM.


Rooms

32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. MP3 docks, refrigerators, and minibars are also available. Housekeeping is available on request.


Property features

Guests of Woodcliff Hotel and Spa have access to a golf course, a full-service spa, and an indoor pool. If you plan to drive, free valet parking is available. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.

Room options

Deluxe Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Room, 1 King Bed, Accessible (Roll In Shower)

1 King Bed | Sleeps 3

Room, 1 King Bed, Accessible (Hearing Accessible)

1 King Bed | Sleeps 3

Guest reviews for Woodcliff Hotel and Spa

Everyone (19) Couples (5) Family (8)
5
Everyone

Nice work out facility, sauna and hot tub.

By on Feb 4, 2024

Review comment responded on Feb 6, 2024

Dear Vincent,Our Woodcliff Hotel and Spa team is delighted you enjoyed your experience and got the most out of our wonderful amenities. Thank you for sharing your positive stay, and please return soon for another fantastic time.

3
Friends

When we checked in there was not a person at the desk for a LONG while. I believe there may have been one person working. When she came out she opologized and stated that she was on the phone with a customer. We had to return to the desk because one of our key cards was not working and she was absent again - another long wait. The room was beautiful and clean. Nothing overtly special compared to stays at other nationwide properties. There was mold on the ceiling above the shower. The hot tub was small for such a large facility. Luckily we were there in the off season, so we were able to enjoy it. The scenery is beautiful. The bar staff was hard working, friendly, and customer orientated. Overall, it was a nice place to stay, but I wouldn't say it was an over the top experience. I'm glad I booked it last minute through Orbitz and didn't pay a pretty penny for it, otherwise I would have felt gipped.

By on Nov 22, 2023

Review comment responded on Nov 28, 2023

Dear Pamela,Thank you for sharing feedback about your recent experience at our hotel. We're glad you enjoyed our lovely accommodations, gorgeous surroundings, and the excellent service of our exceptional bar staff. Your comments are important to us, and we'll use them as we continuously work to improve our guests' stay. Our team hopes you'll consider spending time with us again in Fairport.

4
Everyone

By on Jun 26, 2023

4
Family

We were there for only one night, for a wedding, the wedding was great. The air conditioner in the room was a little noisy.

By on Jun 4, 2023

Review comment responded on Jun 7, 2023

Dear William,We always appreciate hearing from our guests, and we're glad your overall stay was pleasant. Please accept our apologies for any issues with the AC. We'll keep your comments in mind, and we hope to see you again soon.

5
Everyone

By on Apr 26, 2023

5
Family

Super nice place and staff.

By on Jan 15, 2023

3
Everyone

By on Nov 27, 2022

5
Business Business

C

By on Nov 20, 2022

5
Everyone

By on Nov 10, 2022

5
Partner Couples

Absolutely beautiful hotel!!

By on Jul 28, 2022

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