Woodcliff Hotel and Spa

4.0 star property
Hotel in Fairport with a full-service spa and a golf course

Choose dates to view prices

Photo gallery for Woodcliff Hotel and Spa

Couples treatment rooms, steam room, body treatments, hot stone massages
Executive Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
Couples treatment rooms, steam room, body treatments, hot stone massages
Indoor pool, seasonal outdoor pool, sun loungers
Golf

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool

Explore the area

View in a map
199 Woodcliff Dr, Fairport, NY, 14450
  • Place, Eastview Mall
    ‪3 min drive‬
  • Place, Casa Larga Vineyards
    ‪3 min drive‬
  • Place, Nazareth College
    ‪9 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪23 min drive‬

Room options

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(32 reviews)
  • 214 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive King

8.4 out of 10
Very good
(7 reviews)
  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Two Queens

9.0 out of 10
Wonderful
(4 reviews)
  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing Accessible)

8.8 out of 10
Excellent
(5 reviews)
  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(44 reviews)
  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Fairport

Woodcliff Hotel and Spa places you within 2 miles (3 km) of Powder Mills Park and Eastview Mall. This 236-room hotel welcomes business and leisure travelers with a golf course, a full-service spa, and a restaurant.

What's nearby

  • Eastview Mall - 3 min drive - 1.1 miles
  • Casa Larga Vineyards - 3 min drive - 1.6 miles
  • Nazareth College - 9 min drive - 7.4 miles
  • St. John Fisher College - 13 min drive - 7.4 miles
  • University of Rochester - 20 min drive - 13.9 miles

Getting around

  • Rochester Station - 17 min drive
  • Greater Rochester Intl. Airport (ROC) - 22 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪P.F. Chang's China Bistro - ‬4 min drive
  • ‪Amiel's Subs & Roast Beef - ‬4 min drive
  • ‪Champps - ‬4 min drive
  • ‪Casa Larga Vineyards & Winery - ‬4 min drive

About this property

Woodcliff Hotel and Spa

Hotel in Fairport with a full-service spa and a golf course
Guests of Woodcliff Hotel and Spa have access to a golf course, a full-service spa, and an indoor pool. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries. Refrigerators, minibars, and coffee makers are also available. Housekeeping is available on request.
Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Woodcliff has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 6.95 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Horizons Restaurant

Things to do

  • 9-hole golf course
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool
  • Snowshoeing
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 6,039 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 24 2025 to September 30 2025 (dates subject to change):
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 16.20 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 6.95 to 20.00 per person
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to October.
  • Pool access available from 10:00 AM to 8:00 PM.

Property is also known as

Woodcliff Fairport
Woodcliff Hotel
Woodcliff Hotel Fairport
Woodcliff
Lodge At Woodcliff
Hotel At Woodcliff
At Woodcliff Hotel
Woodcliff Hotel and Spa Hotel
Woodcliff Hotel and Spa Fairport
Woodcliff Hotel and Spa Hotel Fairport

Frequently asked questions

Is free cancellation available at Woodcliff Hotel and Spa?

Woodcliff Hotel and Spa offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Woodcliff Hotel and Spa?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Woodcliff Hotel and Spa on Oct 12, 2025 start from $189.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Woodcliff Hotel and Spa?

This hotel is located in Fairport, close to Eastview Mall, Erie Canal, and Pittsford Plaza. You'll also find Casa Larga Vineyards and Potter Park within a short drive.

Is parking available on site at Woodcliff Hotel and Spa?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Woodcliff Hotel and Spa?

The Spa at Woodcliff is the hotel's spa and services include deep-tissue massages, hot stone massages, couples treatments, and body wraps.

Does Woodcliff Hotel and Spa feature a casino?

No, Woodcliff Hotel and Spa doesn't have a casino.

Will I find an indoor pool at Woodcliff Hotel and Spa?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have access between 10:00 AM and 8:00 PM and the seasonal pool is normally open from June until October.

What amenities will couples enjoy at Woodcliff Hotel and Spa?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Woodcliff Hotel and Spa?

Yes, guests can enjoy a spa tub at this hotel.

Does Woodcliff Hotel and Spa feature a restaurant that includes a breakfast menu?

Yes, Woodcliff Hotel and Spa serves a full breakfast for a surcharge on weekday mornings at Horizons Restaurant.

Will Woodcliff Hotel and Spa allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Woodcliff Hotel and Spa for a fee of USD 50 per accommodation, per stay.

Does Woodcliff Hotel and Spa have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Woodcliff Hotel and Spa?

The closest major airport to Woodcliff Hotel and Spa is Greater Rochester Intl. Airport (ROC), which is 15.8 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Woodcliff Hotel and Spa?

No, you won't find guestrooms with balconies at Woodcliff Hotel and Spa.

Does Woodcliff Hotel and Spa host weddings?

There are wedding services available at Woodcliff Hotel and Spa if that's in your vacation plans.

Woodcliff Hotel and Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 564 out of 1012 reviews
Rating 8 - Good. 179 out of 1012 reviews
Rating 6 - Okay. 147 out of 1012 reviews
Rating 4 - Poor. 69 out of 1012 reviews
Rating 2 - Terrible. 53 out of 1012 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sally

Liked: Staff & service
Disliked: Amenities
There was an unfortunate leak in an above hotel room that damaged a front desk computer and backed up the check-in time/process. Staff was friendly. Rooms a bit dated, bathroom shower really needed to be re-grouted. I wish I had time to grab a glass of wine at the restaurant!
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Stayed 2 nights in Jul 2025

10/10 Excellent

michael

Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay everything g was nice and the staff were very friendly and helpful.
Stayed 2 nights in Jul 2025

2/10 Terrible

Kimberly

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Going downhill

Upon check-in, I was greeted with a list of what they cannot do. Including I was told if I needed towels or service I needed to come down to the desk and get everything. This is on top of all of the other changes where there is no longer any airport shuttle service. There is also no person to help with baggage. If you pull up, you have to drag all of your luggage from the parking lot, which is very far away and take it up to your room yourself.
Stayed 2 nights in Jul 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Angel

Liked: Cleanliness, amenities
Employees were great!
Stayed 4 nights in Jun 2025

8/10 Good

Parmvir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was located on a scenic hilltop with very beautiful views. Resorts outdoor areas were very lush and well maintained.
Stayed 1 night in Jul 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
The room was dated, but clean. We tried swimming in the pool, but it was very dirty and looked like it had not been cleaned in some time. We did enjoy the sunset on the backside of the property.
Stayed 1 night in Jul 2025

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away! Place is a rat hole!

This place is absolutely disgusting. Dirty, smelly, and an absolute rat hole. We walked out after seeing our disgusting room that had torn sheets, exposing a dirty mattress. The room smelled like disgusting body odor. The hallways and elevator were disgusting and are not regularly cleaned. Just a disgusting place!
Stayed 1 night in Jul 2025

8/10 Good

Jonathon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, there was great golf ajd food around. The hot tub in the pool area was broken.
Stayed 1 night in Jul 2025

10/10 Excellent

Jibran

Stayed 2 nights in Jun 2025

6/10 Okay

Rebecca

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Kristin

Stayed 1 night in Jul 2025

2/10 Terrible

Rebecca L

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Anywhere Else

From both reviews and friends, I was excited to stay here for 6 nights. However, I highly recommend staying at ANY OTHER HOTEL. There is an $18 per person "resort fee" and there is NO "stayover service" (their words). There was one small trash can in the main room (none in the bathroom). Our towels were refreshed on the 2nd day, and the trash emptied, but this did not happen again for the remaining 4 days. The walls in the bathroom were dirty, and the lotion bottles were stuck to the walls and fell off. The hallways/carpets leading to the rooms are gross (stained, in need of replacement). The walls are very thin and the toilets have a very powerful flush, so you can hear the toilets flushing in every adjacent room. The hot tub was one of the main reasons we chose this hotel - and it was out of order. There were also no towels available at the pool and there were six chairs on the inside portion, with 4 being taken up by used towels and two others used by other guests. We put our stuff on a bench that had a bandaid stuck to it. The floor by the pool was also set with rocks (so its bumpy) and the staff needed to pass carts back and forth through the pool room with the elevator on one side and I guess storage on the other side(?). This meant that every 5 minutes you heard the loud transport of a full/empty cart across the room. We also had to skim the pool of dead bugs ourselves. I did not pay for any additional spa services as I didn't want to give them more of my money.
The stained carpet in the hallway. They actually look worse in person than in this picture.
The stained carpet in the hallway. They actually look worse in person than in this picture.
The hand soap bottle fell off the wall while we were out for the day.
A bandaid on the only available bench on the inside portion of the pool. Four other chairs were taken by used towels and 2 chairs were used by other guests.
Stayed 6 nights in Jun 2025

8/10 Good

Kathryn

Stayed 1 night in Jun 2025

2/10 Terrible

Jasmine

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Positive it was quiet. Negative it was Moldy in shower out dated rooms pool was unclean full of pollen and had bugs in it. Sauna was broken. Switched rooms and there was blood on the sheets only stayed 1 night it wascnot worth the high price tag. Would rather go to a HI express.
Stayed 1 night in Jun 2025

4/10 Poor

Charles

Stayed 1 night in Jun 2025

10/10 Excellent

Liakat

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. Liked their breakfast a lot
Stayed 1 night in Jun 2025

6/10 Okay

Jon

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Susan

Traveled with family
Disliked: Staff & service
Stayed four nights. No housekeeping service done on any day. Pool dirty. Hot tub broke (Hot tube was the reason we picked this hotel.) Gym was excellent. Sauna was good. Landscaping was beautiful. Location was very good. Golf course is great.
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely spot

We enjoyed our stay at Woodcliff. The Desk didn't mention that we needed to request that the room be cleaned each day. The Bar and Restaurant and Front Desk staff were all very friendly, professional and accommodating. We enjoyed the Starbucks in the Lobby for morning coffee. Overall, we had a nice stay and we look forward to returning.
Stayed 3 nights in Jun 2025

8/10 Good

Elizabeth

Stayed 1 night in Jun 2025

2/10 Terrible

Ashley

Stayed 1 night in Jun 2025