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Recent guest reviews

Friendly safe and very clean

Very friendly staff, comfortable bed, clean room. We will be back!

They have a great worker that work late shift with glasses very kind and helpful men best part of our stay

Staff was super friendly and helpful. Had a great time

I like the property, Just need better staff. I want my refund I was charged and I didnt stay

The stay was very pleasant. Room was very clean and covid measures were taken. Staff very friendly. Only thing the window shade needed cleaning that was all.

The room was very clean, had a microwave on it which was nice.

Was a wonderful place and very good customer service

It was very easy to hear the neighboring rooms. Shower did not work properly.

First night there - the whirlpool hot tub was anything but hot. Lukewarm was more like it. We made sure to let the staff know. Next day - the issue was fixed. Our room was tiny and cramped for two adults and an older teenager. The refrigerator in our room was not working properly and we had to toss the cold cuts and restaurant leftovers we had with us. The room was clean. The staff was friendly and maintenance was quick to address concerns (not just our concerns but other guests as well).

It was very quite, however, there was not a lot of care put into the place when it came to customer service.

The staff worked hard to get us a room for a big family get together.

Hard Rd Webster NY

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Hampton Inn Rochester Webster is located within a mile (2 km) of North Ponds Park and Towne Center at Webster. This 90-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Free on-the-go breakfast is served each morning from 6:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception on select days.


Rooms

32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and microwaves are also available.


Property features

At Hampton Inn Rochester Webster, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Studio, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Hampton Inn Rochester Webster

Everyone (13) Couples (7) Business (3) Family (10) Other (2)
5
Family

Friendly safe and very clean

By on Aug 22, 2021

Review comment responded on Sep 18, 2021

Thank you so much for taking the time to share your valuable feedback! We are thrilled to see you enjoyed your stay with us. Reviews like this truly make our days! We hope to have the opportunity to welcome you again should your travels bring you back to the Webster, NY area!

5
Partner Couples

Very friendly staff, comfortable bed, clean room. We will be back!

By on Jun 2, 2021

5
Family with small children

They have a great worker that work late shift with glasses very kind and helpful men best part of our stay

By on Jun 1, 2021

4
Everyone

By on Jun 1, 2021

5
Everyone

By on Mar 19, 2021

5
Family

Staff was super friendly and helpful. Had a great time

By on Mar 16, 2021

1
Family Business Business

I like the property, Just need better staff. I want my refund I was charged and I didnt stay

By on Feb 25, 2021

5
Everyone

By on Feb 21, 2021

5
Partner Couples

The stay was very pleasant. Room was very clean and covid measures were taken. Staff very friendly. Only thing the window shade needed cleaning that was all.

By on Feb 15, 2021

5
Everyone

By on Feb 12, 2021

Hampton Inn Rochester Webster

878 Hard Rd, Webster, NY 14580
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