Tru by Hilton Chicopee Springfield

2.5 star property
Hotel in Chicopee with a 24-hour fitness center and an indoor pool

Choose dates to view prices

Photo gallery for Tru by Hilton Chicopee Springfield

Room, 1 King Bed | Premium bedding, down comforters, blackout drapes, iron/ironing board
Lobby
Exterior
Terrace/patio
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
440 Memorial Dr, Chicopee, MA, 01020
  • Place, Chicopee Falls Dam
    ‪19 min walk‬
  • Place, Chicopee Memorial State Park
    ‪2 min drive‬
  • Place, MGM Springfield
    ‪7 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

Room, 1 King Bed

8.8 out of 10
Excellent
(86 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(75 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Mobility Accessible Two Queens Room with Roll in Shower

  • Sleeps 4

Hearing Accessible Two Queens Room with Bathtub

  • Sleeps 4

Mobility Accessible Two Queens Room with Bathtub

  • Sleeps 4

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

About the neighborhood

Chicopee

Tru by Hilton Chicopee Springfield is located 0.8 mi (1.3 km) from Chicopee Falls Dam and within a 10-minute drive of MGM Springfield. This hotel has 108 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Chicopee Falls Dam - 19 min walk - 1.0 mile
  • Chicopee Memorial State Park - 2 min drive - 1.2 miles
  • MassMutual Center - 7 min drive - 7.3 miles
  • MGM Springfield - 7 min drive - 7.5 miles
  • Naismith Memorial Basketball Hall of Fame - 8 min drive - 7.7 miles

Getting around

  • Holyoke Station - 14 min drive
  • Bradley Intl. Airport (BDL) - 34 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪Dunkin' - ‬15 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Say When - ‬3 min drive

About this property

Tru by Hilton Chicopee Springfield

Hotel in Chicopee with a 24-hour fitness center and an indoor pool
At Tru by Hilton Chicopee Springfield, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, an arcade/game room, and free newspapers.
55-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and down comforters. Free local calls and ironing boards are also standard. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0004550610.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Frequently asked questions

Are free cancellation options available at Tru by Hilton Chicopee Springfield?

Tru by Hilton Chicopee Springfield offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Tru by Hilton Chicopee Springfield?

As of Feb 8, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Chicopee Springfield on Mar 2, 2026 start from $97.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Tru by Hilton Chicopee Springfield?

This hotel is located in Chicopee within a short 16-minute walk of Chicopee Falls Dam. You'll also find Indian Motorcycle Museum and Connecticut River within a short drive.

Is parking available on site at Tru by Hilton Chicopee Springfield?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Tru by Hilton Chicopee Springfield feature a casino on the premises?

No, Tru by Hilton Chicopee Springfield doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Chicopee Springfield?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Tru by Hilton Chicopee Springfield?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as a bar.

Are there hot tubs at Tru by Hilton Chicopee Springfield?

No, this hotel doesn't have a spa tub.

Does Tru by Hilton Chicopee Springfield have a restaurant with a breakfast menu?

Yes, Tru by Hilton Chicopee Springfield serves free on-the-go breakfast each morning from its snack bar.

Will Tru by Hilton Chicopee Springfield allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Chicopee Springfield for a fee of USD 75 per accommodation, per stay.

Does Tru by Hilton Chicopee Springfield have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Tru by Hilton Chicopee Springfield?

The closest major airport to Tru by Hilton Chicopee Springfield is Westfield, MA (BAF-Barnes Municipal), which is 13.5 mi away (27 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 26.9 mi away (34-minute drive).

Are there rooms with balconies at Tru by Hilton Chicopee Springfield?

No, there aren't any guestrooms with balconies at Tru by Hilton Chicopee Springfield.

Tru by Hilton Chicopee Springfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1006 reviews
Rating 8 - Good. 206 out of 1006 reviews
Rating 6 - Okay. 87 out of 1006 reviews
Rating 4 - Poor. 33 out of 1006 reviews
Rating 2 - Terrible. 27 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Theresa, Horseheads

Stayed 1 night in Jan 2026

8/10 Good

Charles

Stayed 1 night in Nov 2025

10/10 Excellent

Liane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
So clean and pristine. At this price point all of their competitors are rundown. This place was great.
Stayed 1 night in Nov 2025

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Bel emplacement, belle chambre propre et neuve. On était au 4e étage mais l'insonorisation était tout de même faible.
Stayed 1 night in Oct 2025

10/10 Excellent

Babacar

Stayed 1 night in Nov 2025

10/10 Excellent

aramil paulo

Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Stayed 2 nights in Oct 2025

10/10 Excellent

GLAYJOS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The area is not good looking, but the hotel is pretty good, it is clean, super friendly staff, eco friendly, everything looks new, decent breakfast, I love it and I recommend you this place
Stayed 1 night in Oct 2025

6/10 Okay

Monica

Traveled with family
Pet friendly which was great, only a thin blanket on each bed and the hot water was barely warm no matter the time of day. Will look elsewhere in the future.
Stayed 2 nights in Oct 2025

10/10 Excellent

GLAYJOS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Danielle at the front desk is awesome!
Stayed 1 night in Oct 2025

4/10 Poor

R Bruce

Liked: Staff & service, property conditions & facilities
Vibe is supposed to be hip. Reality is stark, cheap and uncomfortable - like a college dorm room. Within a few hundred ft of an interstate, so traffic noise all night. No coffee or fridge in room. One uncomfortable chair. Will never stay at a Tru again.
Stayed 1 night in Oct 2025

10/10 Excellent

Kwadwo

Stayed 1 night in Aug 2025

6/10 Okay

Jenny, Smithfield

Stayed 2 nights in Oct 2025

10/10 Excellent

Ted

Traveled with family
Liked: Cleanliness, staff & service, amenities
The walls are to thin. The room on the floor above me, I can hear them walking all night. You could hear load thumps and cracking. Very annoying to hear throughout the night.
Stayed 3 nights in Oct 2025

6/10 Okay

Flo

Liked: Cleanliness, property conditions & facilities

No Hot Shiwer

Although the room was clean and the bed pretty comfortable, the lack of hot water in the shower was incredibly disappointing. When I told the guy and the front desk he said “oh yeah they just told me that, I’m sorry”. So hav ooo no to start our day without a shower was obviously not ideal.
Stayed 1 night in Oct 2025

10/10 Excellent

Perry

Stayed 1 night in Oct 2025

8/10 Good

Blake

Stayed 1 night in Oct 2025

10/10 Excellent

Kristen

Stayed 1 night in Oct 2025

10/10 Excellent

Denise

Stayed 6 nights in Sep 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
everything was very good
Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good Tea and coffee all day was nice Pool was decent Gym is very adequate equipment I only wish there was exhaust fan in room Temp controls make it too hot or too cold and no dimming of the harsh bright lights
Stayed 1 night in Oct 2025

10/10 Excellent

Kyra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, good breakfast, lots of action and people in lobby. I didn’t like that there wasn’t a fan in the bathroom, making it hard to put makeup on after showering in a humid bathroom… in a humid state.
Stayed 2 nights in Oct 2025

2/10 Terrible

Perry

Stayed 1 night in Oct 2025

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and serviced A+
Stayed 1 night in Oct 2025