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Tru by Hilton Chicopee Springfield

2.5 star property
Hotel in Chicopee with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Tru by Hilton Chicopee Springfield

Premium bedding, down comforters, blackout drapes, iron/ironing board
Business center
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Terrace/patio
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Laundry

Explore the area

Map
440 Memorial Dr, Chicopee, MA, 01020
  • MassMutual Center
    ‪9 min drive‬
  • MGM Springfield
    ‪9 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪9 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪34 min drive‬

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Room options

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower) | Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing) | Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Chicopee

Tru by Hilton Chicopee Springfield places you within a short walk of Chicopee Falls Dam and within a mile (2 km) of Chicopee Memorial State Park. This hotel has 108 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Chicopee Falls Dam - 17 min walk - 1.0 mile
  • Baystate Medical Center - 6 min drive - 5.3 miles
  • MassMutual Center - 9 min drive - 7.3 miles
  • MGM Springfield - 9 min drive - 7.5 miles
  • Naismith Memorial Basketball Hall of Fame - 9 min drive - 7.7 miles

Getting around

  • Holyoke Station - 12 min drive
  • Bradley Intl. Airport (BDL) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Buffalo Wild Wings - ‬4 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Panera Bread - ‬9 min walk

About this property

Tru by Hilton Chicopee Springfield

Hotel in Chicopee with free breakfast and a 24-hour fitness center
At Tru by Hilton Chicopee Springfield, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, an arcade/game room, and free newspapers.
55-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and down comforters. Free local calls and ironing boards are also standard. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English, Spanish

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Indoor pool

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  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,000 reviews
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The price is $135
Jul 6 - Jul 7
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0004550610.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Frequently asked questions

Are free cancellation options available at Tru by Hilton Chicopee Springfield?

Tru by Hilton Chicopee Springfield offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Tru by Hilton Chicopee Springfield?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Chicopee Springfield on Jul 15, 2025 start from $117.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Tru by Hilton Chicopee Springfield?

This hotel is located in Chicopee, a short 15-minute walk from Chicopee Falls Dam and also 19 minutes on foot from Chicopee Memorial State Park. You'll also find Indian Motorcycle Museum and Connecticut River within a short drive.

Will I be able to park at Tru by Hilton Chicopee Springfield?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Tru by Hilton Chicopee Springfield feature a casino on the premises?

No, Tru by Hilton Chicopee Springfield doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Chicopee Springfield?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about Tru by Hilton Chicopee Springfield?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as a bar.

Does Tru by Hilton Chicopee Springfield have a hot tub?

No, this hotel doesn't have a spa tub.

Does Tru by Hilton Chicopee Springfield have a restaurant with a breakfast menu?

Yes, Tru by Hilton Chicopee Springfield serves free on-the-go breakfast each morning from its snack bar.

Will Tru by Hilton Chicopee Springfield allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Chicopee Springfield for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Tru by Hilton Chicopee Springfield?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Tru by Hilton Chicopee Springfield?

The closest major airport to Tru by Hilton Chicopee Springfield is Westfield, MA (BAF-Barnes Municipal), which is 12.9 mi away (17 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 24.6 mi away (31-minute drive).

Can I book a room with a balcony at Tru by Hilton Chicopee Springfield?

No, you won't find guestrooms with balconies at Tru by Hilton Chicopee Springfield.

Tru by Hilton Chicopee Springfield Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1004 reviews
Rating 8 - Good. 226 out of 1004 reviews
Rating 6 - Okay. 84 out of 1004 reviews
Rating 4 - Poor. 36 out of 1004 reviews
Rating 2 - Terrible. 31 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Sergey, Plantation

Stayed 1 night in Mar 2025

8/10 Good

Kodi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay besides zero hot water. Lots of options to eat. Would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, property conditions & facilities
Awesome i give it a 10
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Clean but noisy

I’ve stayed here a few times now and like the little grocery store and games in the lobby. The rooms also feel quite clean for hotels in this price point. But every stay, I e had noise issues because the walls and floors are paper thin. And this last time, the whole hotel smelled of cigarettes. Yuck.
Stayed 2 nights in Feb 2025

10/10 Excellent

Larry

Stayed 1 night in Feb 2025

10/10 Excellent

Alexander

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay has plenty of places around to shop and eat would stay again. Thank you for the experience
Stayed 2 nights in Feb 2025

10/10 Excellent

Dometric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Frank

The property has a good location close to highway and shopping (Walmart, Aldi and other shops) restaurants nearby as well. The hotel caters to families with game area indoors pool. It’s a little noisy if you don’t have kids and little sound canceling between hallways and rooms. Overall it was okay and reasonable.
Stayed 2 nights in Mar 2025

4/10 Poor

Stacy

Stayed 1 night in Mar 2025

2/10 Terrible

Monica

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Could not sleep, very noisy, could hear the guest in the next room talking all night and the guest above us stomping around all night until 1am. No hot water for shower. Would not recommend and would not stay again
Stayed 1 night in Mar 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a bit noisy
Stayed 1 night in Feb 2025

10/10 Excellent

Marcy

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great place to stay near military base and having the free breakfast was perfect
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel M.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and comfortable.
Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tausha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and spend time with family away from home!
Stayed 4 nights in Feb 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2025

8/10 Good

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicieli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Laura

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Surfaces were not salted and I had a fall one step out of the doorway.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great place and convenient. Had a dog and they were great giving me a room convenient to the exit. I go back each year for the holidays.
Stayed 2 nights in Dec 2024

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