Tru by Hilton Chicopee Springfield

2.5 star property
Hotel in Chicopee with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Tru by Hilton Chicopee Springfield

Lobby
Terrace/patio
Business center
Premium bedding, down comforters, blackout drapes, iron/ironing board
Exterior

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Laundry

Explore the area

Map
440 Memorial Dr, Chicopee, MA, 01020
  • Baystate Medical Center
    ‪6 min drive‬
  • MGM Springfield
    ‪9 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪9 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪34 min drive‬

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Room options

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(68 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(79 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Chicopee

Tru by Hilton Chicopee Springfield places you within a short walk of Chicopee Falls Dam and within a mile (2 km) of Chicopee Memorial State Park. This hotel has 108 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Chicopee Falls Dam - 17 min walk - 1.0 mile
  • Baystate Medical Center - 6 min drive - 5.3 miles
  • MassMutual Center - 9 min drive - 7.3 miles
  • MGM Springfield - 9 min drive - 7.5 miles
  • Naismith Memorial Basketball Hall of Fame - 9 min drive - 7.7 miles

Getting around

  • Holyoke Station - 12 min drive
  • Bradley Intl. Airport (BDL) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Buffalo Wild Wings - ‬4 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Panera Bread - ‬9 min walk

About this property

Tru by Hilton Chicopee Springfield

Hotel in Chicopee with free breakfast and a 24-hour fitness center
At Tru by Hilton Chicopee Springfield, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, an arcade/game room, and free newspapers.
55-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and down comforters. Free local calls and ironing boards are also standard. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0004550610.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Frequently asked questions

Are free cancellation options available at Tru by Hilton Chicopee Springfield?

Tru by Hilton Chicopee Springfield offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Tru by Hilton Chicopee Springfield?

As of Jul 30, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Chicopee Springfield on Aug 19, 2025 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Tru by Hilton Chicopee Springfield?

This hotel is located in Chicopee, a short 15-minute walk from Chicopee Falls Dam and also 19 minutes on foot from Chicopee Memorial State Park. You'll also find Indian Motorcycle Museum and Connecticut River within a short drive.

Is there parking available at Tru by Hilton Chicopee Springfield?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Tru by Hilton Chicopee Springfield feature a casino on the premises?

No, Tru by Hilton Chicopee Springfield doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Chicopee Springfield?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is Tru by Hilton Chicopee Springfield a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as a bar.

Are there hot tubs at Tru by Hilton Chicopee Springfield?

No, there isn't a spa tub at this hotel.

Does Tru by Hilton Chicopee Springfield have a restaurant with a breakfast menu?

Yes, Tru by Hilton Chicopee Springfield serves free on-the-go breakfast each morning from its snack bar.

Will Tru by Hilton Chicopee Springfield allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Chicopee Springfield for a fee of USD 75 per accommodation, per stay.

Does Tru by Hilton Chicopee Springfield have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Tru by Hilton Chicopee Springfield?

The closest major airport to Tru by Hilton Chicopee Springfield is Westfield, MA (BAF-Barnes Municipal), which is 12.9 mi away (17 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 24.6 mi away (31-minute drive).

Can I book a room with a balcony at Tru by Hilton Chicopee Springfield?

No, there aren't any guestrooms with balconies at Tru by Hilton Chicopee Springfield.

Tru by Hilton Chicopee Springfield Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1001 reviews
Rating 8 - Good. 217 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place !

This place never disappoints, very clean , comfortable , hot real breakfast, very very nice Day time staff , I’ve stayed twice already and plan on again , also everything you need is either at the hotel or around you . Btw housekeepers may wanna wait before coming in ur room before checkout , would be my only thing , don’t assume people left, could be a simple mistake def going back thanks Tru.
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place is awesome !

This hotel is better than any high class hotel downtown , this is where I will always stay from here on out ! Very clean staff very nice !
Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Beds were comfy, rooms were nice and clean. Love the soap and hair product dispensers in the bathroom.
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

4/10 Poor

Akylle

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Room
Stayed 1 night in Apr 2025

8/10 Good

Tainacoral

Traveled with family
Everything good
Stayed 1 night in Apr 2025

10/10 Excellent

JULIUS

Stayed 1 night in Apr 2025

2/10 Terrible

Rachel

Stayed 1 night in Apr 2025

4/10 Poor

Sam

Stayed 1 night in Apr 2025

10/10 Excellent

Jean-Chardins

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best i have experienced

It was amazing everything clean and spacious a lot of fun for the kids and the breakfast was good i would definitely stay again loved it and the service
Stayed 2 nights in Apr 2025

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No microwave in room or freezer. Everything besides this was great
Stayed 2 nights in Apr 2025

10/10 Excellent

Linette, HUMACAO

Traveled with family
Liked: Amenities
Nice hotel, very friendly staff, super clean!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Kimberly

Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here a few times and this time I need some extras due to recovering from a foot surgery. The staff was absolutely wonderful and accommodating with my need for extra pillows to elevate my foot, and delivered it to our room within minutes. If you're staying in Chicopee, stay at the Tru.
Stayed 1 night in Apr 2025

10/10 Excellent

Krishnamohan

Stayed 1 night in Apr 2025

10/10 Excellent

Fanny Guzman

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet room, lots of restaurants choices near by.
Stayed 2 nights in Apr 2025

8/10 Good

MARK

Stayed 1 night in Apr 2025

10/10 Excellent

Mabel

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice. Love they are pet friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Mar 2025

6/10 Okay

Jose Alberto

Stayed 4 nights in Apr 2025

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025