Residence Inn by Marriott West Springfield

3.0 star property
Hotel in West Springfield with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Residence Inn by Marriott West Springfield

Exterior
Reception
1 bedroom, premium bedding, desk, blackout drapes
Property amenity
Fridge, microwave, stovetop, dishwasher

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Kitchen
  • Pet friendly
  • Laundry

Explore the area

View in a map
64 Border Way, West Springfield, MA, 01089
  • Big E
    ‪3 min drive‬
  • Baystate Medical Center
    ‪3 min drive‬
  • MGM Springfield
    ‪6 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪32 min drive‬

Room options

Suite, 1 Bedroom, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(26 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 753 sq ft
  • Sleeps 5
  • 2 Double Beds

About the neighborhood

West Springfield

Residence Inn by Marriott West Springfield places you within a short walk of Olympia Ice Center and within a mile (2 km) of Connecticut River. The 88 rooms at this 3-star hotel include kitchens and dining areas and guests can enjoy free breakfast.

What's nearby

  • Big E - 3 min drive - 1.8 miles
  • Baystate Medical Center - 3 min drive - 2.4 miles
  • MGM Springfield - 6 min drive - 4.6 miles
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 4.8 miles
  • Eastern States Exposition - 7 min drive - 4.2 miles

Getting around

  • Springfield Union Station - 6 min drive
  • T.F. Green Airport (PVD) - 103 min drive

Restaurants

  • ‪Dunkin' - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬10 min walk
  • ‪Wood-N-Tap - ‬15 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪Panera Bread - ‬16 min walk

About this property

Residence Inn by Marriott West Springfield

Hotel in West Springfield with free breakfast and a 24-hour front desk
Guests of Residence Inn by Marriott West Springfield enjoy an indoor pool, free WiFi in public areas, and a business center. Self parking is offered for USD 7 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
Guests can expect WiFi and flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, dining areas, and sitting areas. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 7 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125 per accommodation, per stay
  • 1 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Uncovered self parking fee: USD 7 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011883250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0011883250.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott West Springfield
Residence Inn Marriott Hotel West Springfield
Residence Inn Marriott West Springfield
Residence Inn West Springfield
Residence Inn Marriott West Springfield Hotel
By Marriott West Springfield
Residence Inn by Marriott West Springfield Hotel
Residence Inn by Marriott West Springfield West Springfield

Frequently asked questions

Are free cancellation options available at Residence Inn by Marriott West Springfield?

Residence Inn by Marriott West Springfield provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Residence Inn by Marriott West Springfield?

As of Sep 16, 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott West Springfield on Oct 7, 2025 start from $134.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Residence Inn by Marriott West Springfield?

This hotel is located in West Springfield, a short 11-minute walk from Olympia Ice Center and also 15 minutes on foot from Connecticut River. You'll also find Big E and Eastern States Exposition within a short drive.

Is parking available on site at Residence Inn by Marriott West Springfield?

Yes, uncovered parking is offered for USD 7 per day with in/out privileges. Accessible parking is also available for guests.

Does Residence Inn by Marriott West Springfield include a casino?

No, Residence Inn by Marriott West Springfield doesn't have a casino.

Will I find an indoor pool at Residence Inn by Marriott West Springfield?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Residence Inn by Marriott West Springfield?

Couples staying at this hotel will appreciate amenities like a kitchen and premium bedding as well as an indoor pool.

Does Residence Inn by Marriott West Springfield have a hot tub?

No, there isn't a spa tub at this hotel.

Does Residence Inn by Marriott West Springfield have a restaurant that serves breakfast?

Residence Inn by Marriott West Springfield offers free continental breakfast each morning though there is no restaurant.

Does Residence Inn by Marriott West Springfield allow pets to stay for free?

Although they can't stay for free, pets are welcome at Residence Inn by Marriott West Springfield for a fee of USD 125 per accommodation, per stay.

Does Residence Inn by Marriott West Springfield have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Residence Inn by Marriott West Springfield?

The closest major airport to Residence Inn by Marriott West Springfield is Westfield, MA (BAF-Barnes Municipal), which is 11.3 mi away (16 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 16.6 mi away (25-minute drive).

Are there rooms with balconies at Residence Inn by Marriott West Springfield?

No, there aren't any guestrooms with balconies at Residence Inn by Marriott West Springfield.

Reviews

Residence Inn by Marriott West Springfield Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 276 out of 496 reviews
Rating 8 - Good. 122 out of 496 reviews
Rating 6 - Okay. 50 out of 496 reviews
Rating 4 - Poor. 24 out of 496 reviews
Rating 2 - Terrible. 24 out of 496 reviews

Reviews

10/10 Excellent

Alicia Marie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lucy and Nick at the front desk were very professional and helpful. My son and I really enjoyed our stay
Stayed 7 nights in Jun 2025

10/10 Excellent

Joshue

Stayed 1 night in Jun 2025

10/10 Excellent

Ginnie

Stayed 1 night in Jun 2025

2/10 Terrible

precious

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Babette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable home atmosphere with living room and kitchen as well as separate bedrooms & baths.
Stayed 4 nights in Jun 2025

10/10 Excellent

Carlos

Stayed 2 nights in May 2025

10/10 Excellent

Aaysha

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025

10/10 Excellent

Virgen

Liked: Cleanliness, amenities, property conditions & facilities
very clean the staff was very friendly i will
Stayed 2 nights in Jun 2025

10/10 Excellent

Virgen

Stayed 2 nights in Jun 2025

8/10 Good

elizabeth

Traveled with family
Liked: Cleanliness, staff & service
We really loved a lot about our stay at the residence inn. However, the couch bed/pull out couch is advertised as a place a person can sleep and yet it was so uncomfortable, lopsided, lumpy and foot of the bed higher than the head of the bed, that it was impossible to use this bed. Very disappointing.
Stayed 4 nights in Apr 2025

10/10 Excellent

Amy, new york

Liked: Cleanliness, staff & service
Having notified the desk previously that we would come in quite late, we arrived around 2:30am. When we arrived, we were very nicely greeted by Lucy, who gave us instructions on where to park most conveniently to our room. She was communicative and kind, and made us feel right at home. When we spoke to Nick at checkout, we told him about a small problem we had at the hotel. Nick apologized for this inconvenience, and his sincere and friendly manner made us feel that the hotel really cared about their senior citizen guests. Hats off to Marriot Residence Inn for great customer service from Lucy and Nick!
Stayed 1 night in Jun 2025

10/10 Excellent

Tera

Liked: Cleanliness, staff & service, property conditions & facilities
This space was awesome and comfortable.
Stayed 1 night in Jun 2025

6/10 Okay

stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice , clean,pretty, room was neat and comfy
Stayed 2 nights in May 2025

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everything was great about this property! We really appreciated all the amenities.
Stayed 6 nights in May 2025

10/10 Excellent

Lenilsa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay. Hotel was clean! Staff was nice. Would definitely stay again!
Stayed 1 night in May 2025

10/10 Excellent

Brianna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. All amenities like outdoor fire pit, pool, basketball court etc were in great working condition. Staff was amazing - super friendly
Stayed 2 nights in May 2025

10/10 Excellent

Georgia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative thing I can say is that you can hear walking on the floor above us.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Hope and Kyla

Stayed 1 night in May 2025

10/10 Excellent

Teea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! I left my baby monitor there and called and they checked unfortunately not finding it at first. Then an hour or so later they called having found it finally ❤️❤️ I was so glad and the front desk person Nick was so sweet during all of it.
Stayed 1 night in May 2025

10/10 Excellent

Dalana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice place to stay. I'll visit again.
Stayed 4 nights in Nov 2024

2/10 Terrible

Amy

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Undisclosed $120 pet fee (for 1 night). Excessive noise from room above, staff was insulting. Will never stat there again.
Stayed 1 night in May 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Marisa

Stayed 1 night in May 2025