Baldwin Inn & Suites

2.0 star property
Suburban hotel in West Springfield with free parking

Choose dates to view prices

Photo gallery for Baldwin Inn & Suites

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Front of property
Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
21 Baldwin Street, West Springfield, MA, 01089
  • Eastern States Exposition
    ‪3 min walk‬
  • MGM Springfield
    ‪3 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪3 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪28 min drive‬

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Room options

Standard Room, 2 Double Beds, Non Smoking

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

West Springfield

Baldwin Inn & Suites is adjacent to popular attractions such as Storrowton Village Museum and Eastern States Exposition. The 45 rooms at this hotel include microwaves, flat-screen TVs, and desk chairs.

What's nearby

  • Eastern States Exposition - 3 min walk - 0.2 miles
  • MassMutual Center - 3 min drive - 1.9 miles
  • MGM Springfield - 3 min drive - 1.9 miles
  • Naismith Memorial Basketball Hall of Fame - 3 min drive - 2.1 miles
  • Big E - 5 min drive - 2.7 miles

Getting around

  • Springfield Union Station - 9 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 30 min drive

Restaurants

  • ‪Two Weeks Notice - ‬6 min walk
  • ‪Wendy's - ‬19 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Taste of Lebanon - ‬2 min drive
  • ‪Crepes Tea House - ‬2 min drive

About this property

Baldwin Inn & Suites

Suburban hotel in West Springfield with free parking
Guests staying at Baldwin Inn & Suites enjoy free WiFi in public areas, express check-out, and a TV in a common area. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a vending machine and a water dispenser.
40-inch flat-screen TVs come with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, free local calls, and ironing boards. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Czech, English, Slovak

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay (maximum USD 150 per stay)
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008033250
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0008033250.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Regency Inn West Springfield
Regency West Springfield
Regency Inn Suites
Baldwin Inn & Suites Hotel
Baldwin Inn & Suites West Springfield
Baldwin Inn & Suites Hotel West Springfield

Frequently asked questions

Is a free cancellation option available at Baldwin Inn & Suites?

Baldwin Inn & Suites offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Baldwin Inn & Suites?

As of May 1, 2025, prices found for a 1-night stay for 2 adults at Baldwin Inn & Suites on May 4, 2025 start from $129.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Baldwin Inn & Suites?

This hotel is located in West Springfield, just steps from Eastern States Exposition and Storrowton Village Museum, and within a short walk of Big E Coliseum. You'll also find Six Flags New England and MGM Springfield within a short drive.

Is parking available on site at Baldwin Inn & Suites?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Baldwin Inn & Suites include a casino on the premises?

No, Baldwin Inn & Suites doesn't have a casino.

Is there an indoor pool at Baldwin Inn & Suites?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Baldwin Inn & Suites?

Amenities at this hotel that appeal to couples include Netflix and a 24-hour front desk.

Are there hot tubs at Baldwin Inn & Suites?

No, this hotel doesn't have a spa tub.

Does Baldwin Inn & Suites have a restaurant that serves breakfast?

No, Baldwin Inn & Suites doesn't have a restaurant that serves breakfast.

Does Baldwin Inn & Suites allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Baldwin Inn & Suites for a fee of USD 75 per pet, per stay.

Does Baldwin Inn & Suites have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Baldwin Inn & Suites?

The closest major airport to Baldwin Inn & Suites is Westfield, MA (BAF-Barnes Municipal), which is 16.1 mi away (30 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 21.8 mi away (28-minute drive).

Are there rooms with balconies that I can book at Baldwin Inn & Suites?

No, at Baldwin Inn & Suites, there aren't any guestrooms that list a balcony.

Baldwin Inn & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 13 out of 36 reviews
Rating 8 - Good. 7 out of 36 reviews
Rating 6 - Okay. 6 out of 36 reviews
Rating 4 - Poor. 5 out of 36 reviews
Rating 2 - Terrible. 5 out of 36 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher, Freeport

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here while attending a convention nearby. The staff was fantastic. I wasn’t in the hotel for many hours, but the room was more than adequate. The rooms and lobby offered all the amenities I needed. I would definitely stay there again.
Stayed 2 nights in Jan 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No breakfast or coffee, and little hot water

While the hotel was quiet, clean, and comfortable, there was little pressure in the sink, and it took forever to get hot water. I was also disappointed that for $777 for 2 nights, there was no breakfast service, and no coffee in the room.
Stayed 2 nights in Jan 2025

2/10 Terrible

Nicole

Stayed 1 night in Jan 2025

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities
As a woman traveling alone this was not the place to stay. There was no one at the front desk at 7 PM when I arrived, the website said front desk was open until 10. The door to the lobby had no security lock and the door from the lobby to the rooms had no security lock. The TV did not work, I had to switch plugs around to get the lights on over the bed, and the standing lamp had to be unplugged to shut it off. There was an empty nip bottle beside the night table and lastly the air conditioner was on full blast, it was 18 degrees outside. I did not stay. I left and checked into another hotel down the street.
Stayed 1 night in Jan 2025

4/10 Poor

James

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Tv didnt work, shower head had a leak. Found liquor bottles from previous person to stay there. Bed was hard as a rock.
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Corina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Dennis

Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk people were great very friendly the hotel is under renovation rn but very very clean quiet comfortable i will absolutely book again and am looking forward to see how the place comes out!
Stayed 1 night in Dec 2024

8/10 Good

Sue

Traveled with partner
Nice property. It is a work in progress. I would stay there in the future
Stayed 1 night in Dec 2024

8/10 Good

Bryan

Stayed 1 night in Dec 2024

6/10 Okay

Jay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you paif for, but in a good way.
Stayed 1 night in Dec 2024

8/10 Good

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinient location and easy access
Stayed 1 night in Dec 2024

6/10 Okay

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
It's quieter then most jotels
Stayed 1 night in Nov 2024

10/10 Excellent

Madeline Fonseca

Liked: Cleanliness
Stayed 1 night in Jan 2025