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Quality Inn Westfield - Springfield

2.5 star property

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Photo gallery for Quality Inn Westfield - Springfield

Free daily buffet breakfast
Business center
Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
2 Southampton Rd, Westfield, MA, 01085
  • Place, Gateway Entrance Park
    ‪3 min drive‬
  • Place, General Wareham Park
    ‪3 min drive‬
  • Place, Women's Temperance Park
    ‪4 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(41 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Westfield

Located 1 mi (1.5 km) from General Wareham Park, Quality Inn Westfield - Springfield is within a 10-minute drive of Western Massachusetts Hospital. This 56-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Gateway Entrance Park - 3 min drive - 0.9 miles
  • General Wareham Park - 3 min drive - 0.9 miles
  • Women's Temperance Park - 4 min drive - 1.1 miles
  • Westfield River - 4 min drive - 1.1 miles
  • Half Mile Falls Park - 4 min drive - 1.1 miles

Getting around

  • Springfield Union Station - 20 min drive
  • Bradley Intl. Airport (BDL) - 40 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Dunkin' - ‬13 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Gabe’s 252 - ‬4 min drive
  • ‪Pasquale's - ‬3 min drive

About this property

Quality Inn Westfield - Springfield

Quality Inn Westfield - Springfield features free WiFi in public areas, a business center, and a computer station. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include express check-out, free newspapers, and laundry facilities.
Guests can expect 32-inch TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries, and pillowtop beds with pillow menus ensure a restful night. Balconies, refrigerators, and microwaves are other standard amenities.

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Quality Inn West Springfield
West Springfield
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
7.0 out of 10, Good, 1,003 reviews
$88 nightly
The price is $101
May 25 - May 26
Total with taxes and fees
Quality Inn West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • No elevator

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per stay
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003663290
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0003663290.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Quality Inn Westfield - Springfield.
  • There are no elevators.

Property is also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Frequently asked questions

Is a free cancellation option available at Quality Inn Westfield - Springfield?

Quality Inn Westfield - Springfield provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Quality Inn Westfield - Springfield?

As of May 4, 2026, prices found for a 1-night stay for 2 adults at Quality Inn Westfield - Springfield on May 31, 2026 start from $111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Quality Inn Westfield - Springfield?

This hotel is located in Westfield within a short 18-minute walk of General Wareham Park. You'll also find Hampton Ponds State Park and Woodward Center within a short drive.

Will I be able to park at Quality Inn Westfield - Springfield?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Quality Inn Westfield - Springfield have a casino on the premises?

No, Quality Inn Westfield - Springfield doesn't have a casino.

Is there an indoor pool at Quality Inn Westfield - Springfield?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Quality Inn Westfield - Springfield?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, a pillow menu, and free wired internet.

Does Quality Inn Westfield - Springfield have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn Westfield - Springfield have a restaurant that serves breakfast?

Quality Inn Westfield - Springfield offers free buffet breakfast each morning though there is no restaurant.

Does Quality Inn Westfield - Springfield allow pets to stay for free?

Although they can't stay for free, pets are welcome at Quality Inn Westfield - Springfield for a fee of USD 25 per pet, per stay.

Does Quality Inn Westfield - Springfield have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Quality Inn Westfield - Springfield?

The closest major airport to Quality Inn Westfield - Springfield is Westfield, MA (BAF-Barnes Municipal), which is 3.6 mi away (13 minutes by car). Another top airport is Springfield Union Station (ZSF), which is located 13.4 mi away (19-minute drive).

Can I book a room with a balcony at Quality Inn Westfield - Springfield?

Yes, every guestroom at Quality Inn Westfield - Springfield comes with a balcony.

Quality Inn Westfield - Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 244 out of 925 reviews
Rating 8 - Good. 298 out of 925 reviews
Rating 6 - Okay. 208 out of 925 reviews
Rating 4 - Poor. 104 out of 925 reviews
Rating 2 - Terrible. 71 out of 925 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom light did not work with the light switch. I happened to discover that it worked if you turned the dial, which is normally used for the bathroom fan. So, of course, there was no working bathroom fan. The shower controls were stuck, so half the water ran through the shower and the rest through the faucet.
Stayed 1 night in Apr 2026

10/10 Excellent

Anthony

Stayed 1 night in Jan 2026

4/10 Poor

Scott

I couldnt get in the driveway, not plowed and blocked by snow, had to stay somewhere else and it was too late ti cancel reservation
Stayed 1 night in Jan 2026

4/10 Poor

Luis

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2026

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities
Carpet was sticky, Room did not look like the picture, Hallway smelled like pot.
Stayed 5 nights in Jan 2026

2/10 Terrible

Jacquelyn

Stayed 3 nights in Jan 2026

6/10 Okay

Kytia, Dorchester

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The breakfast menu and set and dining area was very nice and clean and food options were great. The area around the hotel was good Wendy’s next door and Starbucks across the street. Parking was good even with the snow and the one Staff Member was very nice and very accommodating. Told him the light was out in the bathroom and he wanted fix it immediately. The cleanliness of the room was poor. The rug needed to be vacuumed and the toilet seat was not clean and a dirty spoon and sock was on the floor. I went to reheat my food in the microwave but there was a bag of old food left in there. The towels in the bathroom were dingy and were discolored. My suggestion would be to hire a cleaning company to have the rooms cleaned daily and especially before and after guest visits.
Stayed 1 night in Jan 2026

6/10 Okay

Abigail

Stayed 2 nights in Jan 2026

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Owner was very rude at check in
Stayed 1 night in Dec 2025

6/10 Okay

Estella

Stayed 1 night in Dec 2025

8/10 Good

Virginia

Liked: Staff & service, property conditions & facilities
We left too early for breakfast. Parking was fine
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Stayed 1 night in Dec 2025

8/10 Good

Harrison

Stayed 2 nights in Dec 2025

8/10 Good

Danielle

Liked: Cleanliness, property conditions & facilities
Stayed one night had no problems
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Pleasantly surprised by this hotel. For a budget-friendly option, it was clean, comfortable, and far better than I expected. Great value for the price
Stayed 2 nights in Nov 2025

10/10 Excellent

Dawn A

Liked: Cleanliness, staff & service, amenities
Room was clean. Fridge tv. Breakfast. Great
Stayed 1 night in Nov 2025

6/10 Okay

Nancy

Liked: Cleanliness, staff & service
The room was clean but the box spring made noise when moving on it.
Stayed 2 nights in Nov 2025

6/10 Okay

kelly

Traveled with group
Liked: Amenities
I have spent several stays at this location. This one was by far the worst. There were black marks which appeared like mold over one of the beds. The cleaning crew tried to enter the room at 9am. There were remnants of hair that didn’t belong to us on the bathroom floor and what looked like tomatoe seeds along the door seal. Debris on the carpet. Very disappointed. We often stay here as it’s close to our friends
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael F

Liked: Cleanliness, staff & service, amenities
Everything is great!!
Stayed 1 night in Nov 2025

10/10 Excellent

DOUGLAS, WESTFIELD

Liked: Cleanliness
Yes, everything was to our satisfaction.
Stayed 1 night in Nov 2025

2/10 Terrible

Scot

Business traveler
Disliked: Amenities
Incredibly rude and unprofessional front desk staff. While I have stayed here several times, I never will again.
Stayed 2 nights in Nov 2025

8/10 Good

Lyla

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff clean room, felt safe for two women in our twenties. Safety and cleanliness are our top priorities. The location is ideal for travel into Springfield, no creeps and weird people, safely lit parking lot for returning from evening activities.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gloria

Liked: Cleanliness, property conditions & facilities
Staff was very friendly. Everything was clean and well kept. Small hotel but very cozy and quiet.
Stayed 2 nights in Nov 2025

8/10 Good

Devon

Good service
Stayed 1 night in Nov 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good and clean, a little outdated but workable.
Stayed 1 night in Nov 2025

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