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Quality Inn Westfield - Springfield

Property class: 2.5

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Photo gallery for Quality Inn Westfield - Springfield

A modern dining area with a high ceiling, large windows, and a mix of wooden and upholstered furniture.
A Quality Inn by Choice Hotels with a simple, modern design, featuring a prominent sign and a parking lot.
A modern office space with a large window overlooking a parking lot and trees.
A modern hotel lobby with a reception desk, a coffee machine, a plant, a leather sofa, and a dining area.
A hotel room with a large bed, a chair, a nightstand with a phone, a wall-mounted light, and a window with curtains.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
2 Southampton Rd, Westfield, MA, 01085
  • Place, Gateway Entrance Park
    ‪3 min drive‬
  • Place, General Wareham Park
    ‪3 min drive‬
  • Place, Westfield River
    ‪4 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a chair, a nightstand with a phone, a wall-mounted light, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(45 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a framed picture on the wall, and a door.

Standard Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for King Room - Non-Smoking

A hotel room with a large bed, a desk, a chair, a lamp, and a picture on the wall.

King Room - Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, bedside table, lamp, chair, desk, and a mirror.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Westfield

Located within a mile (2 km) of General Wareham Park, Quality Inn Westfield - Springfield is within 2 miles (3 km) of Westfield River. This 56-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Gateway Entrance Park - 3 min drive - 0.9 miles
  • General Wareham Park - 3 min drive - 0.9 miles
  • Westfield River - 4 min drive - 1.1 miles
  • Women's Temperance Park - 4 min drive - 1.1 miles
  • Whitney Park - 5 min drive - 1.6 miles

Getting around

  • Springfield Union Station - 20 min drive
  • Bradley Intl. Airport (BDL) - 40 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Taco Bell - ‬7 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Burger King - ‬5 min drive
  • ‪Starbucks - ‬3 min walk

About this property

Quality Inn Westfield - Springfield

Quality Inn Westfield - Springfield features free WiFi in public areas, a business center, and a computer station. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include express check-out, laundry facilities, and a TV in a common area.
Guests can expect 32-inch TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries, and pillowtop beds with pillow menus ensure a restful night. Balconies, refrigerators, and microwaves are other standard amenities.

Similar properties

An indoor swimming pool with a glass ceiling, surrounded by white chairs and a wooden wall in the background.
Quality Inn West Springfield
West Springfield
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
7.2 out of 10, Good, 1,014 reviews
$87 nightly
The price is $99
Sep 16 - Sep 17
Total with taxes and fees
Quality Inn West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • No elevator

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per stay
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.75 per night
  • Rollaway bed fee: USD 20.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003663290
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0003663290.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Quality Inn Westfield - Springfield.
  • There are no elevators.

Property is also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Frequently asked questions

Is a free cancellation option available at Quality Inn Westfield - Springfield?

Quality Inn Westfield - Springfield provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Quality Inn Westfield - Springfield?

As of Aug 26, 2026, prices found for a 1-night stay for 2 adults at Quality Inn Westfield - Springfield on Sep 16, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Quality Inn Westfield - Springfield?

This hotel is located in Westfield within a short 18-minute walk of General Wareham Park. You'll also find Westfield River and Westfield Athenaeum within a short drive.

Will I be able to park at Quality Inn Westfield - Springfield?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Quality Inn Westfield - Springfield have a casino on the premises?

No, Quality Inn Westfield - Springfield doesn't have a casino.

Is there an indoor pool at Quality Inn Westfield - Springfield?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Quality Inn Westfield - Springfield?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, a pillow menu, and free wired internet.

Does Quality Inn Westfield - Springfield have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn Westfield - Springfield have a restaurant that serves breakfast?

Quality Inn Westfield - Springfield offers free buffet breakfast each morning though there is no restaurant.

Does Quality Inn Westfield - Springfield allow pets to stay for free?

Although they can't stay for free, pets are welcome at Quality Inn Westfield - Springfield for a fee of USD 25 per pet, per stay.

Does Quality Inn Westfield - Springfield have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Quality Inn Westfield - Springfield?

The closest major airport to Quality Inn Westfield - Springfield is Westfield, MA (BAF-Barnes Municipal), which is 3.6 mi away (13 minutes by car). Another top airport is Springfield Union Station (ZSF), which is located 13.4 mi away (19-minute drive).

Can I book a room with a balcony at Quality Inn Westfield - Springfield?

Yes, every guestroom at Quality Inn Westfield - Springfield comes with a balcony.

Quality Inn Westfield - Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 261 out of 986 reviews
Rating 8 - Good. 314 out of 986 reviews
Rating 6 - Okay. 225 out of 986 reviews
Rating 4 - Poor. 108 out of 986 reviews
Rating 2 - Terrible. 78 out of 986 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean& maintained. Most comfortable bed I've slept in
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

grace

Disliked: Cleanliness, staff & service, amenities
Was disappointed this stay. Always has
Stayed 1 night in May 2026
Verified review

8/10 Good

Caitlin

Clean room
Stayed 1 night in May 2026
Verified review

4/10 Poor

Barry

Disliked: Amenities, property conditions & facilities
Clean enough, just old, ragged linens. No hot water at sink. Cleaning staff was great and friendly.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room floor was filthy
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right next to a busy highway, so even though I was on the other side from that highway, there was inevitably a fair amount of traffic noise. Not bad enough to keep me from sleeping, though. Complimentary breakfast was good. Good value.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Edward

Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom door was nailed together from the outside and most of the nails were bent over to hold the door skin on the frame
Stayed 1 night in May 2026
Verified review

10/10 Excellent

GLADYS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything clean
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

kaiwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An affordable and comfortable stay. Very friendly staff as well.
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here. Dirty and poorly maintained room. The curtain valance fell off the wall and injured my wife. When we complained there was no apology or compensation offered by the rude and inconsiderate management.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Gloria

Liked: Cleanliness, property conditions & facilities
Staff was very friendly. Everything was clean and well kept. Small hotel but very cozy and quiet.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Pleasantly surprised by this hotel. For a budget-friendly option, it was clean, comfortable, and far better than I expected. Great value for the price
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Cybelle

Liked: Staff & service
Convenient location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Tanalee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was centrally located and the room was immaculate Thank you for an amazing stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Ellen

Liked: Cleanliness, property conditions & facilities
The price was good for a clean room and nice breakfast.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We'd stay again!

Reasonably priced, convenient location, comfortable bed. Although the rooms were a bit dated, we had an enjoyable stay. Breakfast selections were great.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was really good
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

George

Liked: Cleanliness, staff & service
Expensive for a dated hotel but fit the need for the night !
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Four spiders! Had to kill four spiders crawling or coming down from there web! And something that looked like mold on pillow. So gross. Mini fridge didn’t work. Place smelled. Breakfast consisted of a few muffins and cereal. Parking lot is far from entrance and check in. I’d give it negative stars if I could. The night clerk was nice but that’s the only good thing I can say. I will never stay here again and I travel to Westfield often.
Spots on pillow
Spider one
Spider two and the other two I could hold my phone and kill
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Michael F

Liked: Cleanliness, staff & service, amenities
Everything is great!!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Kemar

Liked: Amenities
Was good
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Property is a bit dated but we enjoyed the location and look thfc Mo.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Robert Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Place very quiet, employees were very nice, and I felt safe. Outdated, but a good place to rest your head.
Stayed 2 nights in Oct 2025