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Homewood Suites by Hilton Holyoke-Springfield/North

Property class: 3

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Photo gallery for Homewood Suites by Hilton Holyoke-Springfield/North

A hotel room with a sofa, a desk with a television, a chair, and a bed.
A hotel with a well-maintained garden and a sign indicating it is a Homewood Suites by Hilton.
A hotel room with a bed, a TV, a sofa, a desk, and a chair.
A modern kitchen with white cabinetry, a stainless steel dishwasher, a microwave, and a granite countertop.
A modern dining area with a long table, cushioned seating, and framed artwork on the wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
375 Whitney Ave, Holyoke, MA, 01040
  • Place, Holyoke Mall
    ‪2 min walk‬
  • Place, Ashley Watershed
    ‪5 min walk‬
  • Place, Holyoke Crossing
    ‪18 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite, Multiple Beds, Hearing Accessible, Kitchen (Hearing)

A hotel room with two beds, a desk with a television, a mirror, and a window with curtains.

Suite, Multiple Beds, Hearing Accessible, Kitchen (Hearing)

9.6 out of 10
Exceptional
(12 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Accessible, Kitchen (Mobility & Hearing)

A hotel room with two beds, a desk with a television, a mirror, and a window with curtains.

Suite, Multiple Beds, Accessible, Kitchen (Mobility & Hearing)

8.4 out of 10
Very good
(11 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Kitchen

A compact living space with a sofa, a dining table with chairs, a kitchen area with a microwave, and a television.

Suite, Multiple Beds, Kitchen

8.0 out of 10
Very good
(3 reviews)
  • 500 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Kitchen (1 Bedroom)

A hotel room with two beds, a desk with a television, a mirror, and a window with curtains.

Suite, Multiple Beds, Kitchen (1 Bedroom)

8.0 out of 10
Very good
(4 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Mobility Accessible, Kitchen (Accessible Tub, 1 King/2 Queens)

A compact living space with a sofa, a dining table with chairs, a kitchen area with a microwave, and a television.

Suite, Multiple Beds, Mobility Accessible, Kitchen (Accessible Tub, 1 King/2 Queens)

  • 500 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen, Corner

A hotel room with a bed, two bedside tables with lamps, a nightstand, and a carpeted floor.

Studio Suite, 1 King Bed with Sofa bed, Kitchen, Corner

9.4 out of 10
Exceptional
(11 reviews)
  • 460 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-In Shower, Hearing Accessible)

A hotel room with a bed, two bedside tables with lamps, a nightstand, and a carpeted floor.

Studio, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-In Shower, Hearing Accessible)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed with Sofa bed, Accessible, Kitchen (Mobility & Hearing, Roll-in Shower)

A hotel room with a bed, two bedside tables with lamps, a nightstand, and a carpeted floor.

Premium Room, 1 King Bed with Sofa bed, Accessible, Kitchen (Mobility & Hearing, Roll-in Shower)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, 1 Queen Bed

A hotel room with a bed, a desk, a television, a sofa, and a mirror.

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)
  • 200 sq ft
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Kitchen (1 Bedroom)

A hotel room with a bed, a television, a desk, and a nightstand.

Suite, 1 King Bed with Sofa bed, Kitchen (1 Bedroom)

9.2 out of 10
Wonderful
(37 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

About the neighborhood

Holyoke

Holyoke Mall is a short stroll from Homewood Suites by Hilton Holyoke-Springfield/North, and other popular attractions like Wistariahurst Museum are within a 10-minute drive. This 114-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Holyoke Mall - 2 min walk - 0.1 miles
  • Ashley Watershed - 5 min walk - 0.3 miles
  • Holyoke Crossing - 18 min walk - 1.0 mile
  • Bear Hole Watershed - 4 min drive - 1.1 miles
  • MGM Springfield - 10 min drive - 8.1 miles

Getting around

  • Springfield Union Station - 17 min drive
  • Bradley Intl. Airport (BDL) - 37 min drive

Restaurants

  • ‪McDonald's - ‬10 min drive
  • ‪Subway - ‬9 min drive
  • ‪Chipotle Mexican Grill - ‬20 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Homewood Suites by Hilton Holyoke-Springfield/North

Guests staying at Homewood Suites by Hilton Holyoke-Springfield/North enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a hot tub, conference space, and coffee/tea in a common area.
Guests can expect 55-inch TVs with satellite channels and DVD players, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include kitchens, sofa beds, and refrigerators.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Renovated entire property - April 2026

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch TV with satellite premium channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010261370
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0010261370.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Holyoke-Springfield/North
Homewood Suites Hilton Hotel Holyoke-Springfield/North
Homewood Suites Hilton Holyoke-Springfield/North Hotel Holyoke
Homewood Suites Hilton Holyoke-Springfield/North Hotel
Homewood Suites Hilton Holyoke-Springfield/North Holyoke
Homewood Suites by Hilton Holyoke Springfield/North
wood Suites Hilton HolyokeSpr
Homewood Suites by Hilton Holyoke Springfield/North
Homewood Suites by Hilton Holyoke-Springfield/North Hotel
Homewood Suites by Hilton Holyoke-Springfield/North Holyoke

Frequently asked questions

Is free cancellation available at Homewood Suites by Hilton Holyoke-Springfield/North?

Homewood Suites by Hilton Holyoke-Springfield/North provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Homewood Suites by Hilton Holyoke-Springfield/North?

As of Oct 15, 2026, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Holyoke-Springfield/North on Nov 1, 2026 start from $183, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Homewood Suites by Hilton Holyoke-Springfield/North?

This hotel is located in Holyoke, a short 5-minute walk from Holyoke Mall and also 18 minutes on foot from Holyoke Crossing. You'll also find Connecticut River and Olympia Ice Center within a short drive.

Is parking available on site at Homewood Suites by Hilton Holyoke-Springfield/North?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Homewood Suites by Hilton Holyoke-Springfield/North feature a casino on the premises?

No, Homewood Suites by Hilton Holyoke-Springfield/North doesn't have a casino.

Is there an indoor pool at Homewood Suites by Hilton Holyoke-Springfield/North?

Yes, this hotel has an indoor pool along with a hot tub.

Is Homewood Suites by Hilton Holyoke-Springfield/North good for couples?

Amenities that appeal to couples at this hotel include premium bedding, a kitchen, and free wired internet.

Does Homewood Suites by Hilton Holyoke-Springfield/North have a hot tub?

No, this hotel doesn't have a spa tub.

Does Homewood Suites by Hilton Holyoke-Springfield/North have a restaurant that serves breakfast?

Homewood Suites by Hilton Holyoke-Springfield/North offers free on-the-go breakfast each morning though there is no restaurant.

Does Homewood Suites by Hilton Holyoke-Springfield/North allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Homewood Suites by Hilton Holyoke-Springfield/North for a fee of USD 75 per accommodation, per stay. The property also provides food and water bowls.

Does Homewood Suites by Hilton Holyoke-Springfield/North have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Homewood Suites by Hilton Holyoke-Springfield/North?

The closest major airport to Homewood Suites by Hilton Holyoke-Springfield/North is Westfield, MA (BAF-Barnes Municipal), which is 7.4 mi away (24 minutes by car). Another top airport is Springfield Union Station (ZSF), which is located 7.7 mi away (16-minute drive).

Are there rooms with balconies that I can book at Homewood Suites by Hilton Holyoke-Springfield/North?

No, you won't find guestrooms with balconies at Homewood Suites by Hilton Holyoke-Springfield/North.

Homewood Suites by Hilton Holyoke-Springfield/North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1001 reviews
Rating 8 - Good. 209 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and helpful!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, quiet rooms, great pool and hot tub.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean, staff were incredibly helpful and welcoming! Loved the pool and the big rooms.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good breakfast
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were perfect
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated rooms are clean and have everything you need for an extended stay. A full breakfast buffet is included with many options to satisfy everyone. The lobby was under renovation but it did not interfere with hotel operations. The staff was friendly and helpful.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast had fresh tasting fruit with limited variety.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room key doesn’t allow access to the pool. You have to ask the front desk staff every time to let you in. The breakfast was pretty good they have a variety of things and you can also grab it to go. The rooms are super clean
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
everybody in here, are very nice and very clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
They were finishing up a recent renovation and the staff did an excellent job addressing any concerns or needs. The rooms are nice and spacious. The floor I was on was under renovation when I stayed there the previous weekend, so we were the first guest in that room. In spite of what the staff had going on, they put the guest needs first. Great job for all of the staff and construction personnel.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was disgusting! We’ve stayed at numerous Homewood Suites and this by far was the worst breakfast
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Doing some renovations but it didn’t interfere with the stay.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was friendly
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Loukas was amazing and so helpful with my stay and service dog accommodations. Will definitely be back
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

👍
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was incredibly friendly and helpful. Nicest hotel staff I have ever encountered! Hotel is well maintained.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the large pool and hot tub. The breakfast staff were really friendly and helpful.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice comfortable stay.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the outskirts of Springfield, close to a shopping mall with great restaurants!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay. The room was very clean and comfy, the breakfast was delicious and had many options, the staff were friendly and helpful. The hot tub was the icing on the cake for my Mother's Day weekend and my son loved both the pool and hot tub. I was traveling with my elderly mother and 8 year old child (we were so tired) so I asked for an early check-in and Mari (hope I spelled her name right) was able to accommodate that for me with understanding, kindness, and professionalism. She called me back promptly when the room was ready and I was so grateful for her. Also, great location to access the highway!
Stayed 1 night in May 2026