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Richmond Marriott Short Pump

3.0 star property
Suburban hotel with a fitness center and a 24-hour front desk

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Photo gallery for Richmond Marriott Short Pump

Relax in our spacious lobby with comfortable seating, a bar area, and a reception desk.
Welcome to Hotel 4240, where a beautifully landscaped entrance sets the tone for a pleasant stay.
Cozy living area with a fireplace, comfortable seating, and a kitchen bar.
Enjoy meals in a spacious dining area with a long table and comfortable seating.
Experience serenity amidst lush greenery and a tranquil pond, surrounded by a beautifully maintained landscape.

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping

Explore the area

Map
4240 Dominion Blvd, Glen Allen, VA, 23060
  • Short Pump Town Center
    ‪3 min drive‬
  • Henrico Doctors' Hospital
    ‪7 min drive‬
  • University of Richmond
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪30 min drive‬

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Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(34 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Glen Allen

Located within 2 miles (3 km) of Elk's Lodge, Richmond Marriott Short Pump places you within a few miles (5 km) of Short Pump Town Center. This 243-room, 3-star hotel has a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Short Pump Town Center - 3 min drive - 2.2 miles
  • Elk's Lodge - 4 min drive - 1.9 miles
  • Henrico Doctors' Hospital - 7 min drive - 5.3 miles
  • University of Richmond - 11 min drive - 7.2 miles
  • Lewis Ginter Botanical Garden - 13 min drive - 8.8 miles

Getting around

  • Richmond Staples Mill Road Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Noodles & Company - ‬7 min walk
  • ‪Silver Diner - ‬10 min walk
  • ‪The Beach House - ‬5 min walk
  • ‪Five Guys - ‬12 min walk
  • ‪Panera Bread - ‬16 min walk

About this property

Richmond Marriott Short Pump

Suburban hotel with a fitness center and a 24-hour front desk
Guests of Richmond Marriott Short Pump have access to an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include meeting rooms, a conference center, and a business center.
58-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with wired internet and free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include iPod docks, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Languages

English, Filipino, Spanish, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 5.95 per day)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (8,958 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2001
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 58-inch smart TV with premium cable channels
  • iPod dock
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15.00 for adults and USD 10.00 for children
  • Fee for in-room wired internet: USD 5.95 per day (rates may vary)
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Richmond West
Marriott Richmond West Glen Allen
Marriott Richmond West Hotel
Marriott Richmond West Hotel Glen Allen
Marriott West Richmond
Richmond West Marriott
Richmond Marriott Short Pump Hotel Glen Allen
Richmond Marriott Short Pump Hotel
Richmond Marriott Short Pump Glen Allen
Richmond Marriott Short Pump
Richmond Marriott Short Pump Hotel
Richmond Marriott Short Pump Glen Allen
Richmond Marriott Short Pump Hotel Glen Allen
Richmond Marriott West Hotel Glen Allen

Frequently asked questions

Is free cancellation available at Richmond Marriott Short Pump?

Richmond Marriott Short Pump provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Richmond Marriott Short Pump?

This hotel is located in Glen Allen, close to Short Pump Town Center, Cultural Arts Center Glen Allen, and Elk's Lodge. You'll also find Regency Square Mall and Malcolm U. Pitt Field nearby.

Will I be able to park at Richmond Marriott Short Pump?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Richmond Marriott Short Pump have a casino at the property?

No, Richmond Marriott Short Pump doesn't have a casino.

Will I find an indoor pool at Richmond Marriott Short Pump?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Richmond Marriott Short Pump?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Richmond Marriott Short Pump?

No, there isn't a spa tub at this hotel.

Does Richmond Marriott Short Pump have a restaurant that serves breakfast?

Yes, Richmond Marriott Short Pump serves a cooked-to-order breakfast on weekday mornings for a surcharge from its restaurant.

Will Richmond Marriott Short Pump allow pets to stay free of charge?

No, pets aren't allowed at Richmond Marriott Short Pump.

Does Richmond Marriott Short Pump have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Richmond Marriott Short Pump?

The closest major airport to Richmond Marriott Short Pump is Richmond Intl. Airport (RIC), which is 22 mi away (27 minutes by car).

Are there rooms with balconies at Richmond Marriott Short Pump?

Yes, some guestrooms at Richmond Marriott Short Pump offer a balcony.

Does Richmond Marriott Short Pump have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Richmond Marriott Short Pump.

Richmond Marriott Short Pump Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 498 out of 889 reviews
Rating 8 - Good. 206 out of 889 reviews
Rating 6 - Okay. 85 out of 889 reviews
Rating 4 - Poor. 63 out of 889 reviews
Rating 2 - Terrible. 37 out of 889 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Barbara

Traveled with partner
Liked: Cleanliness, staff & service
The staff was friendly the hotel was clean. Our room was a little dusty, the bathroom sink had a crack in it, the toilet tank cover did not fit properly , and the bed was so hard my back ached the next day. It was convient to shopping and restaurants. Im glad I only stayed for one night.
Stayed 1 night in May 2025

8/10 Good

Terence

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Lynette

Stayed 2 nights in Apr 2025

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional, friendly, and very helpful. The room was very clean and comfortable. I will be staying at this location again!
Stayed 1 night in Apr 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Munir

Stayed 2 nights in Mar 2025

10/10 Excellent

William, Pawling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little pricey but a nice hotel
Stayed 1 night in Mar 2025

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sharyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel…very well maintained for such a large property.
Stayed 2 nights in Mar 2025

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and gym.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jemel

Stayed 2 nights in Feb 2025

8/10 Good

Malena

Stayed 1 night in Mar 2025

10/10 Excellent

Jenn'Asia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Tammy Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful especially the gentleman working room service, bar, and restaurant.
Stayed 3 nights in Feb 2025

10/10 Excellent

Elbert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a good area and clean
Stayed 2 nights in Feb 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay and was very easy checking in and out. However I was never able to get a hold of room service to order breakfast in the morning.
Stayed 2 nights in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

4/10 Poor

Robert

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Overall the stay was ok,except when inspecting the bed there was a spot on the sheet,didn't like that and a staff member barged in with no knock or anything when my wife and i were in bed we yelled and they quickly ran out
Stayed 1 night in Feb 2025

8/10 Good

Erica

Traveled with group
This is a great location. Hotel was quiet and great lobby with a bar and restaurant. Staff friendly and accommodating. We had a few issues checking in which entailed walking into a room with someone already sleeping inside. They quickly gave us another and access to “Elite Membership” area but door handle on new room was coming detached and we struggled entering. Marriott cracks me up that you have to be an “Elite Member” to access a breakfast and coffee room that is on par with any lower budget hotel. What is that all about???
Stayed 1 night in Feb 2025

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