Hilton Garden Inn Richmond Innsbrook

Hotel in Glen Allen with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service
Bar
Breakfast available
Hot Tub
Pool

Explore the area

4050 Cox Rd, Glen Allen, VA, 23060

Short Pump Town Center
‪3 min drive‬
Henrico Doctors' Hospital
‪7 min drive‬
University of Richmond
‪10 min drive‬
Richmond, VA (RIC-Richmond Intl.)
‪29 min drive‬

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Room options

Room, 2 Queen Beds, Hearing Accessible

Exceptional

325 sq ft
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Hearing Accessible

Very good

325 sq ft
Sleeps 3
1 King Bed

Studio Suite

Wonderful

560 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible Bathtub

Very good

325 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible Shower

Exceptional

325 sq ft
Sleeps 3
1 King Bed

King

Excellent

280 sq ft
Sleeps 3
1 King Bed

Room, 2 Queen Beds

Excellent

280 sq ft
Sleeps 4
2 Queen Beds

Studio Suite, 1 King Bed, Accessible Bathtub

Exceptional

560 sq ft
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed, Accessible Shower

560 sq ft
Sleeps 3
1 King Bed

About the neighborhood

Glen Allen

Located within 2 miles (3 km) of Elk's Lodge, Hilton Garden Inn Richmond Innsbrook is within 3 miles (5 km) of Short Pump Town Center. This 3-star hotel has 155 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

Short Pump Town Center - 3 min drive - 2.4 miles
Henrico Doctors' Hospital - 7 min drive - 5.1 miles
University of Richmond - 10 min drive - 7.0 miles
Lewis Ginter Botanical Garden - 12 min drive - 8.6 miles
Virginia Commonwealth University - 15 min drive - 12.5 miles

Getting around

Richmond Staples Mill Road Station - 12 min drive
Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

‪Golden Corral - ‬20 min walk
‪Noodles & Company - ‬4 min walk
‪Cracker Barrel - ‬2 min drive
‪Silver Diner - ‬4 min walk
‪The Beach House - ‬5 min walk

About this property

Hilton Garden Inn Richmond Innsbrook

Hotel in Glen Allen with a 24-hour fitness center and a 24-hour business center

Guests staying at Hilton Garden Inn Richmond Innsbrook enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 5.12 per day. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a hot tub, meeting rooms, and conference space.

Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, microwaves, and coffee makers are also available.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Languages

English

Similar properties

Pool
Hot Tub
Breakfast included
Pet friendly

$122 nightly

Jun 29 - Jun 30

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

Self parking on site (USD 5.12 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Food and drink

Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 20 for adults and USD 9 to 20 for children
A bar/lounge
A restaurant
Coffee and tea in common areas

Restaurants on site

Great American Grill

Things to do

24-hour gym
Hot tub
Indoor pool
TV in common areas

Family friendly

Grocery/convenience store
In-room crib
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Turndown service

Business services

2,080 square feet of conference space
24-hour business center
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 accessible parking spaces
Assistive listening devices
Braille/raised signage
Elevator (36 inch wide door)
Handrails in stairways (36 inches high)
Phone accessibility kit
Pool hoist on site
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (36 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
6 floors
Ballroom
Banquet hall
Built in 2000
Smoke-free property

Room amenities

Bedroom

Free crib
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with premium cable channels
Pay movies

Food and drink

Coffee/tea maker
Limited room service
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Desk
Free weekday newspapers
Laptop workspace
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 50

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 75 per accommodation, per stay
Service animals exempt from fees

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for continental breakfast: approximately USD 9 to 20 for adults, and USD 9 to 20 for children
Self parking fee: USD 5.12 per day (in/out privileges)
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Check-in: 3 PM—-midnight
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

Pool access available from 7 AM to 11 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Innsbrook

Hilton Garden Inn Richmond

Hilton Garden Inn Richmond Innsbrook

Hilton Garden Inn Richmond Innsbrook Glen Allen

Hilton Garden Inn Richmond Innsbrook Hotel

Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen

Richmond Hilton Garden Inn

Glen Allen Hilton

Hilton Garden Inn Glen Allen

Hilton Glen Allen

Hilton Richmond Innsbrook

Hilton Garden Inn Richmond Innsbrook Hotel

Hilton Garden Inn Richmond Innsbrook Glen Allen

Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Richmond Innsbrook?

Hilton Garden Inn Richmond Innsbrook offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Richmond Innsbrook?

As of Jun 25, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Richmond Innsbrook on Jul 1, 2025 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hilton Garden Inn Richmond Innsbrook?

This hotel is located in Glen Allen, close to Short Pump Town Center, Regency Square Mall, and Country Club of Virginia. Elk's Lodge is also within a driving distance of 2 mi.

Is parking available on site at Hilton Garden Inn Richmond Innsbrook?

Yes, parking is offered for USD 5.12 per day with in/out privileges. Accessible parking is also available for guests.

Does Hilton Garden Inn Richmond Innsbrook have a casino?

No, Hilton Garden Inn Richmond Innsbrook doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Richmond Innsbrook?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 7 AM and 11 PM.

What will couples enjoy most about a stay at Hilton Garden Inn Richmond Innsbrook?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hilton Garden Inn Richmond Innsbrook have a hot tub?

Yes, this hotel has a spa tub.

Does Hilton Garden Inn Richmond Innsbrook feature a restaurant that includes a breakfast menu?

Yes, Hilton Garden Inn Richmond Innsbrook serves continental breakfast for a surcharge each morning at Great American Grill.

Does Hilton Garden Inn Richmond Innsbrook allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hilton Garden Inn Richmond Innsbrook for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hilton Garden Inn Richmond Innsbrook?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hilton Garden Inn Richmond Innsbrook?

The closest major airport to Hilton Garden Inn Richmond Innsbrook is Richmond Intl. Airport (RIC), which is 22 mi away (27 minutes by car).

Are there rooms with balconies that I can book at Hilton Garden Inn Richmond Innsbrook?

No, you won't find guestrooms with balconies at Hilton Garden Inn Richmond Innsbrook.

Hilton Garden Inn Richmond Innsbrook Reviews

8.2

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

John

Mar 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Staff was great

Stayed 4 nights in Mar 2025

4/10 Poor

Rollin

Business traveler

Mar 19, 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Pool was kinda gross, stuff floating in it. Hot tub was broken... Was looking forward to that after a 5 hour drive and paying double the money over a hotel that didn't have one 😡 My room's shower leaked, had brown stains in it (what I hoped were just hard water stains). Floor in the bathroom had significant water damage. Tiles were popping off when you walk on them. Toilet had obviously leaked all over at some point judging by the janky caulk job at the base of the toilet. The facility seemed run down a bit. Missing ceiling tiles and what appears to be mold and leakage in the hallway just past the lobby. Despite all the issues, the hotel was safe, the bed was clean, comfy and quiet. I got a decent night's sleep (which is most important). The hotel had good coffee and a good breakfast buffet even though it's over priced. Be sure to buy the voucher/upgrade for $5 a person or it will cost you $16 each if you end up paying at the hotel. The staff were pleasant and tried to compensate for the room by giving me free snacks. My experience overall was just "ok". Probably wouldn't come back to this hotel or recommend it if you got other options. If you're in a pinch a need and need a spot to crash, then this will do just fine.

Stayed 1 night in Mar 2025

10/10 Excellent

ruth

Mar 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We stay here often snd it’s great for us. I would like to see that $50 credit hold credited back please.

Stayed 1 night in Mar 2025

4/10 Poor

Lawrence

Mar 16, 2025

Liked: Amenities

When I checked into my room, the faucet in the bathroom was dripping consistently. When I called front desk, they advised "Unfortunately we don't have any other rooms so there's not anything we can do." I would have thought they would have at least sent a maintenance employee up to check it out and see if they could stop it.. There was also this orange stain in the bathroom that made me feel concerned that it wasn't cleaned. On top of that, there was kids running back and forth throughout the entire hotel including the hallways so that was super annoying hearing screaming and kids chasing each other. I've stayed at multiple Hiltons, and never that those experiences. I will say that the bed was super comfortable though.

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Mar 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

William

Mar 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

8/10 Good

Rebecca

Mar 13, 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

Legacy

Mar 10, 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Mar 10, 2025

Liked: Staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

6/10 Okay

Rachael

Traveled with group

Mar 10, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Mar 2025

6/10 Okay

mcleodd

Mar 9, 2025

Good Stay , but other guest impacted it.

I stay here frequently and enjoy it . The staff is amazing and the elevator that was out for 2 months is back up and running. Only issue this time were other guest and children. Very loud around the pool , no one from the staff to address and my laptop got wet while working.

Stayed 1 night in Mar 2025

2/10 Terrible

Bobbie

Mar 3, 2025

Stayed 1 night in Mar 2025

2/10 Terrible

Nagesh

Traveled with family

Mar 2, 2025

The lift was not working and the room offered was on the fifth floor. The staff let us know that they could not communicate to us because we booked through Expedia. That was in my mind a couple out .customera should be treated consistently regardless of the channel used for booking. If not , close that channel. As a customer, I don't see any value booking through Expedia and also would hesitate to book at Hilton given how casually they blamed Expedia for the lack of communication and inconvenience caused.

Stayed 2 nights in Feb 2025

2/10 Terrible

Jessi

Traveled with pets, Traveled with family

Mar 2, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I believe we would have had better service, and a better quality room at a Super 8. Where do I begin? The tub faucet runs a solid steam of water, when in the off position, so the room has a free bonus water feature. The lady at the desk was sweet, but was fully aware and clear she was unable to do anything about it. If you get physical key cards at the desk- don't expect them to work - less than 1/6 of the cards for our large group worked. But don't worry, you can go back downstairs by taking the stairwells, exiting the building and walking around the EXTERIOR of the HILTON HOTEL to go to the front desk as the elevators are broken. The furniture is torn up, we actually took timestamp photos so we wouldn't be blamed! But for those of you who choose to book - just know here you have to request towels/trash service. This is no longer an automatic service- so if you know you're going to need towels, grab them before you hike around the building and up the stairs. Please be extra cautious as the exterior stairwell doors are not key cards protected/do not latch so if safety is a concern, you may want to look elsewhere. This hotel stay was an absolute disappointment and should never be considered or apart of the HILTON brand/reputation - do not be fooled, it may have the name but zero of the HILTON quality.

Stayed 2 nights in Feb 2025

8/10 Good

Susan

Mar 1, 2025

Stayed 1 night in Feb 2025

8/10 Good

Brenton

Feb 23, 2025

Liked: Cleanliness, staff & service

No working elevator

Stayed 3 nights in Feb 2025

2/10 Terrible

Amy

Feb 23, 2025

Stayed 1 night in Feb 2025

4/10 Poor

Jolisha

Feb 23, 2025

Stayed 1 night in Feb 2025

4/10 Poor

Eric

Feb 23, 2025

Disliked: Cleanliness, property conditions & facilities

There was a huge blood stain on the pull out couch the elevator is broken and me and my fiance had to climb 6 flights of stairs with our luggage I am very displeasesd

Stayed 1 night in Feb 2025

10/10 Excellent

WANDA

Feb 21, 2025

Stayed 1 night in Feb 2025

2/10 Terrible

margaret

Traveled with family

Feb 21, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible stay

Traveling to Richmond to care for ill mother. At check in we were told the elevator was broken. It had been for over 3 weeks. We had to carry our luggage outside the main building to a stairwell, which was unsecured and unlocked and walk up to our floor. With our luggage. My first room was on the fifth floor. I asked to be switched to a lower floor because of mobility issues. I would switch to the second floor, where the room had brown stains on the duvet cover hair in the shower and the shower was wet, and there was leftover food in the refrigerator from previous guest. The room also had a layer of dust on higher areas. A woman came up, who said she was from the kitchen, handed her sheets and said she was not certified to change the bed. She removed the food. Venus was very understanding and I am working with her and the third-party booking agent for a refund. I’m not sure how this hotel stays open though with ADA certifications and laws as nobody with a walker, crutches, or scooter or wheelchair would be able to access their room.

Stayed 1 night in Feb 2025

10/10 Excellent

Jarvus

Feb 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2025

4/10 Poor

Katherine

Feb 20, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

broken elevator and noisy establishment across the street

Stayed 1 night in Feb 2025

10/10 Excellent

ruth

Traveled with partner

Feb 19, 2025

Liked: Cleanliness, staff & service

We’ve stayed here several times. It’s a beautiful property with dining and a pool. Currently elevators are being replace so you have to use steps and a bit of a walk. This is only temporary so maybe just check on progress before you book.

Stayed 1 night in Feb 2025

4/10 Poor

Janet

Traveled with family

Feb 18, 2025

Disliked: Cleanliness, property conditions & facilities

No elevator and bathroom with hair and dried vomit

Upon arrival, I was informed elevator was out of service. Although desk clerk related correct phone number, there had been no contact to me reporting no elevator service or to give me opportunity to change my reservation to another hotel. She stated that they had tried to contact me that same day but also claimed they were having problems with their phone lines as well. So climbing stairs to 3rd floor less than optimal when carrying luggage but also required going outside to get to stairs during a very rainy weekend. No accommodation for inconvenience such as complimentary breakfast. Of note, when I asked how long elevator was out of service to Bill who kindly helped carry my luggage up 3 flights of stairs, he honestly told me elevators were out of service for “2 weeks” and yet no notification of this prior to my check in and reservations made more than 2 weeks in advance. In addition, there was hair on toilet and tub and what appeared to be remnants of dried up vomit in the tub.

Stayed 3 nights in Feb 2025

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Hilton Garden Inn Richmond Innsbrook

Choose dates to view prices

Photo gallery for Hilton Garden Inn Richmond Innsbrook

Reviews

Popular amenities

Explore the area

Book today, save on your next hotel stay

Room options

View all photos for Room, 2 Queen Beds, Hearing Accessible

Room, 2 Queen Beds, Hearing Accessible

View all photos for Room, 1 King Bed, Hearing Accessible

Room, 1 King Bed, Hearing Accessible

View all photos for Studio Suite

Studio Suite

View all photos for Room, 1 King Bed, Accessible Bathtub

Room, 1 King Bed, Accessible Bathtub

View all photos for Room, 1 King Bed, Accessible Shower

Room, 1 King Bed, Accessible Shower

View all photos for King

King

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub

Studio Suite, 1 King Bed, Accessible Bathtub

View all photos for Studio Suite, 1 King Bed, Accessible Shower

Studio Suite, 1 King Bed, Accessible Shower

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About the neighborhood

Glen Allen

What's nearby

Getting around

Restaurants

About this property

Hilton Garden Inn Richmond Innsbrook

Languages

Similar properties

Drury Plaza Hotel Richmond

Drury Plaza Hotel Richmond

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Hilton Garden Inn Richmond Innsbrook Reviews

Reviews

Very Good

8.6/10

8.8/10

8.2/10

8.2/10

8.4/10

Reviews