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Hilton Garden Inn Richmond Innsbrook

3.0 star property
Hotel in Glen Allen with a 24-hour fitness center and an indoor pool

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Photo gallery for Hilton Garden Inn Richmond Innsbrook

Lobby
Indoor pool
Reception
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4050 Cox Rd, Glen Allen, VA, 23060
  • Place, Short Pump Town Center
    ‪3 min drive‬
  • Place, Elk's Lodge
    ‪4 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

View all photos for King

Flat-screen TV, pay movies

King

8.6 out of 10
Excellent
(67 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Flat-screen TV, pay movies

Room, 2 Queen Beds

8.0 out of 10
Very good
(15 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible Bathtub

7.4 out of 10
Good
(15 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible

Flat-screen TV, pay movies

Room, 2 Queen Beds, Hearing Accessible

9.8 out of 10
Exceptional
(6 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Studio Suite, 1 King Bed, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite

Flat-screen TV, pay movies

Studio Suite

8.0 out of 10
Very good
(3 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible Shower

Bathroom shower

Room, 1 King Bed, Accessible Shower

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible

Flat-screen TV, pay movies

Room, 1 King Bed, Hearing Accessible

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Shower

Bathroom shower

Studio Suite, 1 King Bed, Accessible Shower

  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior King Suite With Sofabed

  • Sleeps 4

King Room

  • Sleeps 3

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 3

2 Queen Beds Room

  • Sleeps 4

Mobility/hearing Access King Junior Suite with Tub

  • Sleeps 3

Mobility/hearing Access King Junior Suite with 3x3 Shower

  • Sleeps 3

Mobility/hearing Access King Room with 3x3 Shower

  • Sleeps 3

Hearing Accessible Two Queen Room

  • Sleeps 4

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Exterior

Candlewood Suites Glen Allen-Short Pump by IHG

Glen Allen
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 746 reviews
$93 nightly
The price is $108
Feb 11 - Feb 12
Total with taxes and fees
Candlewood Suites Glen Allen-Short Pump by IHG

About the neighborhood

Glen Allen

Located within 2 miles (3 km) of Elk's Lodge, Hilton Garden Inn Richmond Innsbrook is within 3 miles (5 km) of Short Pump Town Center. This 3-star hotel has 155 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Short Pump Town Center - 3 min drive - 2.4 miles
  • Virginia Hospital & Health - 4 min drive - 3.6 miles
  • Elk's Lodge - 4 min drive - 2.1 miles
  • Bowlero West End - 6 min drive - 3.7 miles
  • Henrico Doctors' Hospital - 6 min drive - 5.1 miles

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Wawa - ‬11 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Capital Ale House - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬9 min walk

About this property

Hilton Garden Inn Richmond Innsbrook

Hotel in Glen Allen with a 24-hour fitness center and an indoor pool
Guests staying at Hilton Garden Inn Richmond Innsbrook enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 5.12 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a hot tub, meeting rooms, and conference space.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, microwaves, and coffee makers are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

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  • Breakfast included
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9.6 out of 10, Exceptional, 2,906 reviews
$110 nightly
The price is $128
Feb 15 - Feb 16
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5.12 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 20 for adults and USD 9 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 2,080 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 9 to 20 for adults, and USD 9 to 20 for children
  • Self parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 7 AM to 11 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Innsbrook
Hilton Garden Inn Richmond
Hilton Garden Inn Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Richmond Hilton Garden Inn
Glen Allen Hilton
Hilton Garden Inn Glen Allen
Hilton Glen Allen
Hilton Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Richmond Innsbrook?

Hilton Garden Inn Richmond Innsbrook offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What is there to do near Hilton Garden Inn Richmond Innsbrook?

This hotel is located in Glen Allen, close to Short Pump Town Center, Country Club of Virginia, and Elk's Lodge. You'll also find Bowlero West End and Regency Square Mall within a short drive.

Will I be able to park at Hilton Garden Inn Richmond Innsbrook?

Yes, parking is offered for USD 5.12 per day with in/out privileges. Accessible parking is also available for guests.

Does Hilton Garden Inn Richmond Innsbrook have a casino?

No, Hilton Garden Inn Richmond Innsbrook doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Richmond Innsbrook?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 7 AM and 11 PM.

What will couples enjoy most about a stay at Hilton Garden Inn Richmond Innsbrook?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hilton Garden Inn Richmond Innsbrook?

Yes, guests can enjoy a spa tub at this hotel.

Does Hilton Garden Inn Richmond Innsbrook feature a restaurant that includes a breakfast menu?

Yes, Hilton Garden Inn Richmond Innsbrook serves continental breakfast for a surcharge each morning at Great American Grill.

Does Hilton Garden Inn Richmond Innsbrook allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hilton Garden Inn Richmond Innsbrook for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hilton Garden Inn Richmond Innsbrook?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hilton Garden Inn Richmond Innsbrook?

The closest major airport to Hilton Garden Inn Richmond Innsbrook is Richmond Intl. Airport (RIC), which is 22 mi away (27 minutes by car).

Are there rooms with balconies at Hilton Garden Inn Richmond Innsbrook?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Richmond Innsbrook.

Hilton Garden Inn Richmond Innsbrook Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 499 out of 1010 reviews
Rating 8 - Good. 234 out of 1010 reviews
Rating 6 - Okay. 118 out of 1010 reviews
Rating 4 - Poor. 88 out of 1010 reviews
Rating 2 - Terrible. 71 out of 1010 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Katy

Stayed 2 nights in Dec 2025

10/10 Excellent

Theodore

Stayed 2 nights in Nov 2025

10/10 Excellent

Dr. Gregory

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. Staff was friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Vince

Stayed 1 night in Nov 2025

6/10 Okay

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was perfect however it was billed as sleeping 3 and couch hidabed was impossible to sleep on. My daughter had to rent her own room for 3 nights. They need to put a new mattress on that hidabed couch. Otherwise it was fine!!!
Stayed 4 nights in Oct 2025

6/10 Okay

ian, Winston Salem

Traveled with family
Hotel only had one elevator working long wait times, toilet would continue to run. It was overall very noisy as well
Stayed 2 nights in Oct 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities
The staff was great and helpful!
Stayed 2 nights in Oct 2025

6/10 Okay

Theodore

Traveled with group
Liked: Cleanliness
It was fine.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Our room was spotless. The staff was most helpful and breakfast delicious. Next time we are in Richmond we'll be staying here.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean
Stayed 2 nights in Oct 2025

6/10 Okay

Gordon

Business traveler
Disliked: Staff & service
When I got to my room on check in a house keeper let herself in as I was unpacking. Room was not serviced during my stay, bed was not made or towels refreshed.
Stayed 2 nights in Oct 2025

8/10 Good

Aaron

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not get rooms beside each other like requested but the location was great and able to walk to lots of dining options.
Stayed 1 night in Oct 2025

8/10 Good

robert

Liked: Cleanliness, staff & service
Yes very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Luna at the bar was great as well as Joann for breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Louisa

Stayed 1 night in Oct 2025

8/10 Good

Carlos

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Matthew

Stayed 1 night in Oct 2025

4/10 Poor

Alexander, Virginia Beach

Disliked: Cleanliness, amenities, property conditions & facilities
Only one elevator worked, room was not terribly clean, breakfast was really below average and overpriced. Pillows were not good and bed was somewhat lumpy. Not many machines in the gym. Overall the hotel was very “mid“ at best.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shakeerah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool could have been a little warmer but over all great experience the hilton garden inn is my new go too when near Richmond
Stayed 1 night in Oct 2025

10/10 Excellent

Molly

Stayed 1 night in Oct 2025

6/10 Okay

James

Liked: Staff & service
Hot tub not hot
Stayed 2 nights in Oct 2025

10/10 Excellent

Shakeerah

Liked: Cleanliness, staff & service, property conditions & facilities
Area was clean staff was friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 1 night in Oct 2025

10/10 Excellent

john

Stayed 1 night in Oct 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
The tv channel options were limited.
Stayed 2 nights in Oct 2025

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