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Hampton Inn Richmond West Innsbrook

2.5 star property

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Photo gallery for Hampton Inn Richmond West Innsbrook

Exterior
Superior Room, 1 King Bed with Sofa bed, Non Smoking | Living area | 55-inch LCD TV with cable channels, TV
Premium bedding, desk, laptop workspace, blackout drapes
Outdoor pool
Coffee service

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
10800 W Broad St, Glen Allen, VA, 23060
  • Place, Elk's Lodge
    ‪4 min drive‬
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Virginia Hospital & Health
    ‪5 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Combined shower/tub, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Superior Room, 1 King Bed, Accessible, Non Smoking

  • 315 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Hearing Accessible Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

King Room With Sofabed-Non-Smoking

  • Sleeps 4

Guest Room With 1 King Bed And Sofa Bed-Hearing Accessible-Non-Smoking

  • Sleeps 4

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

Mobility Access King Room with Tub and Sofabed

  • Sleeps 4

Mobility Accessible King Room with Tub

  • Sleeps 2

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

Mobility/hearing Accessible King Room with Roll In Shower

  • Sleeps 2

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 315 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(38 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 2 Queen Beds

8.2 out of 10
Very good
(27 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Candlewood Suites Glen Allen-Short Pump by IHG

Glen Allen
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 756 reviews
$97 nightly
The price is $113
Mar 29 - Mar 30
Total with taxes and fees
Candlewood Suites Glen Allen-Short Pump by IHG

About the neighborhood

Glen Allen

Located within 2 miles (3 km) of Elk's Lodge, Hampton Inn Richmond West Innsbrook places you within a few miles (5 km) of Short Pump Town Center. This 135-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Elk's Lodge - 4 min drive - 1.9 miles
  • Short Pump Town Center - 4 min drive - 2.8 miles
  • Virginia Hospital & Health - 5 min drive - 4.1 miles
  • Bowlero West End - 6 min drive - 3.5 miles
  • Henrico Doctors' Hospital - 7 min drive - 5.5 miles

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Norfolk Intl. Airport (ORF) - 110 min drive

Restaurants

  • ‪Wawa - ‬14 min walk
  • ‪Panera Bread - ‬6 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Capital Ale House - ‬5 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk

About this property

Hampton Inn Richmond West Innsbrook

At Hampton Inn Richmond West Innsbrook, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Guests can expect 55-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Other amenities include sitting areas, coffee makers, and free weekday newspapers. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1994
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 9 AM to 9 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Richmond West
Hampton Inn Richmond West Glen Allen
Hampton Inn Richmond West Hotel
Hampton Inn Richmond West Hotel Glen Allen
Hampton Inn West
Hampton Inn West Richmond
Glen Allen Hampton Inn
Hampton Inn Glen Allen
Hampton Inn Richmond-West Hotel Glen Allen
Hampton Inn Richmond West
Hampton Inn Richmond West Short Pump
Hampton Inn Richmond West Innsbrook Hotel
Hampton Inn Richmond West Innsbrook Glen Allen
Hampton Inn Richmond West Innsbrook Hotel Glen Allen

Frequently asked questions

Are free cancellation options available at Hampton Inn Richmond West Innsbrook?

Hampton Inn Richmond West Innsbrook provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Hampton Inn Richmond West Innsbrook?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn Richmond West Innsbrook on Apr 12, 2026 start from $118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hampton Inn Richmond West Innsbrook?

This hotel is located in Glen Allen, close to Short Pump Town Center, Country Club of Virginia, and Elk's Lodge. You'll also find Bowlero West End and Regency Square Mall within a short drive.

Is there parking available at Hampton Inn Richmond West Innsbrook?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Hampton Inn Richmond West Innsbrook include a casino?

No, Hampton Inn Richmond West Innsbrook doesn't have a casino.

Is there an indoor pool at Hampton Inn Richmond West Innsbrook?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9 AM and 9 PM.

What will couples enjoy most about a stay at Hampton Inn Richmond West Innsbrook?

Couples staying at this hotel will appreciate amenities like premium bedding and free wired internet as well as an outdoor pool.

Does Hampton Inn Richmond West Innsbrook have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hampton Inn Richmond West Innsbrook have a restaurant with a breakfast menu?

Hampton Inn Richmond West Innsbrook offers free continental breakfast each morning though there is no restaurant.

Does Hampton Inn Richmond West Innsbrook allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn Richmond West Innsbrook for a fee of USD 75 per accommodation, per stay.

Does Hampton Inn Richmond West Innsbrook have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hampton Inn Richmond West Innsbrook?

The closest major airport to Hampton Inn Richmond West Innsbrook is Richmond Intl. Airport (RIC), which is 21 mi away (28 minutes by car).

Are there rooms with balconies at Hampton Inn Richmond West Innsbrook?

No, there aren't any guestrooms at Hampton Inn Richmond West Innsbrook that offer a balcony.

Hampton Inn Richmond West Innsbrook Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 534 out of 1000 reviews
Rating 8 - Good. 241 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Uliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, very clean hotel. Amazing staff. Good breakfast. Wry nice area around. Will come again
Stayed 1 night in Dec 2025

8/10 Good

Valerie

Convenient location.
Stayed 1 night in Dec 2025

4/10 Poor

Mary

Disliked: Cleanliness, property conditions & facilities, room comfort
Our room was supposed to be handicapped accessible; however in our case, it was not. My husband's walker would not fit through the bathroom door, the shower had only one stationary grab bar, there was a lip to get into the shower and there was no seat in the shower. I absolutely would not call this room ADA compliant. The heater in the room made a loud banging noise when it was running, ultimately causing us to turn the heat off. I dripped a small amount of water on the bathroom floor in the middle of the night. I used a towel the wipe it up and after one swipe of the small spot, the towel was black signally to me that the floor had not been cleaned in a very long time. Finally, having previously fully paid for my room, upon checkin they charged an additional $50 to my card "incase we trashed the room". When questioned I was told "it would be refunded at checkout if the room was okay." At checkout, i was told that the money would go back to my card but it would take 10 days." I was left with so many reasons NOT to go back to this hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Andre

Stayed 1 night in Nov 2025

8/10 Good

william

Stayed 1 night in Dec 2025

10/10 Excellent

Mykhaylo

Stayed 4 nights in Dec 2025

6/10 Okay

Renee

Stayed 2 nights in Dec 2025

6/10 Okay

Patty

Liked: Staff & service
Stayed 1 night in Dec 2025

8/10 Good

Mychelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok. Bed was hard. Breakfast was ok.
Stayed 1 night in Dec 2025

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, great location
Stayed 1 night in Dec 2025

4/10 Poor

David

Traveled with partner
Liked: Cleanliness
The breakfast was terrible, and the housekeeping staff was negligent. I'm taking my business back to Holiday Inn Express, which is whrere I usually stay. Staying here was a trial which ended poorly.
Stayed 3 nights in Dec 2025

10/10 Excellent

jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities
Helpful staff. Clean room and great breskfast
Stayed 1 night in Dec 2025

10/10 Excellent

Tajhe

Stayed 1 night in Dec 2025

10/10 Excellent

Colin

Stayed 1 night in Dec 2025

10/10 Excellent

Jerry

Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Stayed 1 night in Dec 2025

6/10 Okay

sathiesh

Traveled with family
Liked: Staff & service, amenities
Room bedsheets were stinky. Breakfast had limited options.
Stayed 2 nights in Dec 2025

10/10 Excellent

Emmet

Stayed 1 night in Nov 2025

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was very clean. Our shower dripped and the drops hitting the metal drain bar was so loud we had to keep the bathroom door closed. Also, the toilet didn't flush properly (tank didn't always refill correctly). It's weird, but our toilet was broken on our last stay there a year ago. There was no decaf at the coffee bar. I know it's in the room, but why have two different kinds of caffeinated coffee and no decaf? Some people have medical problems (heart, etc) and cannot have caffeine. So they have to make coffee in their rooms and then come out for breakfast? That makes no sense. My biggest issue, however, was the scrambled eggs. I am lactose intolerant. I am very good at avoiding lactose, but there was no signage stating that milk had been put into the eggs. I had severe cramping all afternoon and I will spare you the description of the aftermath. I have never had this happen at any restaurant. Please put some signs up saying that there is dairy in the scrambled eggs. Other than the coffee and the eggs, everything was perfect. The staff is professional and friendly, and our lobby and room were spotless. We were on the first floor and it was pretty quiet.
Stayed 4 nights in Dec 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service
Clean room nice staff couldn’t complain
Stayed 1 night in Dec 2025

8/10 Good

John

Stayed 2 nights in Nov 2025

10/10 Excellent

Undraya

Stayed 2 nights in Dec 2025

6/10 Okay

Jennifer

Stayed 1 night in Oct 2025

6/10 Okay

Amit

Stayed 1 night in Nov 2025

8/10 Good

Kelly

Business traveler
Liked: Cleanliness, staff & service
Hotel needs some upgrades
Stayed 1 night in Dec 2025

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