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Hampton Inn Richmond West Innsbrook

2.5 star property
Hotel in Glen Allen with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Hampton Inn Richmond West Innsbrook

Outdoor pool
Exterior
Superior Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes
Superior Room, 1 King Bed with Sofa bed, Non Smoking | Living area | 55-inch LCD TV with cable channels, TV
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

View in a map
10800 W Broad St, Glen Allen, VA, 23060
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪7 min drive‬
  • Place, University of Richmond
    ‪11 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Combined shower/tub, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Superior Room, 1 King Bed, Accessible, Non Smoking

  • 315 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(9 reviews)
  • 315 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(33 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 2 Queen Beds

8.0 out of 10
Very good
(24 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Glen Allen

Located within 2 miles (3 km) of Elk's Lodge, Hampton Inn Richmond West Innsbrook places you within a few miles (5 km) of Short Pump Town Center. This 135-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Short Pump Town Center - 4 min drive - 2.8 miles
  • Henrico Doctors' Hospital - 7 min drive - 5.5 miles
  • University of Richmond - 11 min drive - 7.4 miles
  • Lewis Ginter Botanical Garden - 12 min drive - 9.6 miles
  • Virginia Commonwealth University - 13 min drive - 12.9 miles

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Norfolk Intl. Airport (ORF) - 110 min drive

Restaurants

  • ‪Panera Bread - ‬6 min walk
  • ‪Cupertino's NY Bagels & Deli - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Silver Diner - ‬3 min walk
  • ‪The Beach House - ‬7 min walk

About this property

Hampton Inn Richmond West Innsbrook

Hotel in Glen Allen with free breakfast and a fitness center
At Hampton Inn Richmond West Innsbrook, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Guests can expect 55-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Other amenities include sitting areas, coffee makers, and free weekday newspapers. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1994
  • Renovated entire property - March 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 9 AM to 9 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Richmond West
Hampton Inn Richmond West Glen Allen
Hampton Inn Richmond West Hotel
Hampton Inn Richmond West Hotel Glen Allen
Hampton Inn West
Hampton Inn West Richmond
Glen Allen Hampton Inn
Hampton Inn Glen Allen
Hampton Inn Richmond-West Hotel Glen Allen
Hampton Inn Richmond West
Hampton Inn Richmond West Short Pump
Hampton Inn Richmond West Innsbrook Hotel
Hampton Inn Richmond West Innsbrook Glen Allen
Hampton Inn Richmond West Innsbrook Hotel Glen Allen

Frequently asked questions

Are free cancellation options available at Hampton Inn Richmond West Innsbrook?

Hampton Inn Richmond West Innsbrook provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Hampton Inn Richmond West Innsbrook?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at Hampton Inn Richmond West Innsbrook on Nov 23, 2025 start from $75.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hampton Inn Richmond West Innsbrook?

This hotel is located in Glen Allen, close to Short Pump Town Center, Cultural Arts Center Glen Allen, and Country Club of Virginia. You'll also find Elk's Lodge and Regency Square Mall within a short drive.

Is parking available on site at Hampton Inn Richmond West Innsbrook?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hampton Inn Richmond West Innsbrook include a casino?

No, Hampton Inn Richmond West Innsbrook doesn't have a casino.

Is there an indoor pool at Hampton Inn Richmond West Innsbrook?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9 AM and 9 PM.

What amenities will couples enjoy at Hampton Inn Richmond West Innsbrook?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as a bar.

Are there hot tubs at Hampton Inn Richmond West Innsbrook?

No, there isn't a spa tub at this hotel.

Does Hampton Inn Richmond West Innsbrook have a restaurant with a breakfast menu?

Hampton Inn Richmond West Innsbrook offers free continental breakfast each morning though there is no restaurant.

Does Hampton Inn Richmond West Innsbrook allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn Richmond West Innsbrook for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hampton Inn Richmond West Innsbrook?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hampton Inn Richmond West Innsbrook?

The closest major airport to Hampton Inn Richmond West Innsbrook is Richmond Intl. Airport (RIC), which is 21 mi away (28 minutes by car).

Are there rooms with balconies at Hampton Inn Richmond West Innsbrook?

No, you won't find guestrooms with balconies at Hampton Inn Richmond West Innsbrook.

Reviews

Hampton Inn Richmond West Innsbrook Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 547 out of 1005 reviews
Rating 8 - Good. 246 out of 1005 reviews
Rating 6 - Okay. 99 out of 1005 reviews
Rating 4 - Poor. 49 out of 1005 reviews
Rating 2 - Terrible. 64 out of 1005 reviews

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

Casey

Stayed 1 night in Aug 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service
Loved the comfortable clean beds and bright and clean bathroom; the plentiful shampoo, conditioner, hand soap, and lotion; the 12:00 pm checkout! Felt that the entrance, elevators, hallways, and pool area could use updating—they seemed shabby.
Stayed 1 night in Aug 2025

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

The room was very clean and quiet. Beds are extremely comfortable. I believe I will purchase an extra firm mattress. Slept soo god. The breakfast was very good. Clean area. I will go again.
Stayed 2 nights in Aug 2025

8/10 Good

Marlene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
we slept well, and the breakfast was nice and the outdoor pool was pleasant
Stayed 1 night in Jul 2025

6/10 Okay

David, Carrollton

Traveled with family
Disliked: Amenities, property conditions & facilities
Usb chargers broken. Slow check in and problem with booking. N No.sna
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
While it's located in a safe and nice area, the hotel itself needs a makeover badly. Upon check-in, I could smell a strong smoke odor while standing in the lobby. The room was quite bad. The dresser door was coming off the hinge, the AC control panel was dusty, the beds weren't comfy, the wallpapers were all warping from water damages, the hair dryer was broken, and so. The breakfast buffet was probably the best thing I got from this stay. I will not be staying here again.
Stayed 1 night in Jul 2025

2/10 Terrible

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are huge, clean, and comfortable
Stayed 1 night in Aug 2025

6/10 Okay

Ichiro

Disliked: Amenities
The bathroom had hair all over the floor. The front staff was okay. I watched one of the reps treating and talking to a client different than me. I made sure I was hearing something different than I thought but it came down to the tone and manner. I don’t want to throw out the race card but believe it may have been racial. The breakfast food choices were very limited and not consistent with Hampton Inn brand I am use too. I would recommend a regional or corporate leadership review the hotel and observe. The hotel overall was okay but I will not be staying at this Hampton Inn if I am in the Richmond region. I wish the business all the best.
Stayed 1 night in Aug 2025

2/10 Terrible

CEDRICK

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsatisfied customer

Check in was with ease. Went to the room cabinet door was broken leaning to the side, arrived by 12:00 am came from out of town to see dying family member. Got food from restaurant early and wanted to hear up my food microwave was not working had to leave room with mother who had dementia and acting out because afraid I was leaving her but to only warm her food to feed her in the hotel kitchen which was for guess. And to find mold on the outlet in the room. But did not get a heads up on the condition of the room we was entering to see if we was ok with the condition of the room. And to even ask for a deposit just in case something get damaged and it was already damaged when we entered was a slap to the face. And I was very unsatisfied with the condition of the room to come to the front desk because desk clerk wouldn't answer the phone and had to come down stairs to speak about the situation because she was on her phone. And not answering the desk calls. Was very unsatisfied with the whole situation.
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
I did like the breakfast and the way that they kept the room clean & stocked up with extra towels and wash cloths
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The property was clean, staff were friendly, and there were plenty of shopping and dining options nearby. We would stay again!
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, updated and very comfortable. The room itself was well appointed and up to date.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, clean and convenient! Front desk was super friendly! Exactly what we needed, as we are “no need for frills” kind of people.
Stayed 2 nights in Jul 2025

6/10 Okay

junius

Stayed 1 night in Jul 2025

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for one night stay driving to Charleston, SC.
Stayed 1 night in Jul 2025

4/10 Poor

Ranjit

Disliked: Cleanliness, property conditions & facilities
Not good
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, comfortable beds, everything was clean. There was construction going on in the lobby, floor was being replaced but it didnt cause really any problems.
Stayed 1 night in Jun 2025

6/10 Okay

Barbara

Disliked: Amenities, property conditions & facilities
The renovations at the property were ongoing and made the stay not as pleasant. The property appeared to have minimal maintenance to keep public areas well cleaned. The breakfast was very basic.
Stayed 2 nights in Jul 2025

2/10 Terrible

Thomas

Stayed 1 night in Jul 2025

6/10 Okay

Peter

Traveled with family
Disliked: Property conditions & facilities

Disappointed

It was being renovated, but we had not been informed before making our reservation. So, elevator service was restricted at times, no cups in bathroom, AC in room not able to be adjusted, cleanliness subpar. We had expected a better experience for a Hampton.
Stayed 1 night in Jul 2025

2/10 Terrible

Nadine

Disliked: Cleanliness, staff & service, property conditions & facilities
Hi! This was the worst hotel stay we had in more than a decade. Toilet was broken and we had ants in the room. We found trash under the bed and the room service left full trash bags on the desk. We were here with a group of people and they had dirty rooms as well. The service was not responsive at all except for the lady doing the breakfast. Overall the facilities were very dirty (pool, carpets, etc). Stay away!
Stayed 3 nights in Jul 2025

8/10 Good

Towanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful.
Stayed 1 night in Jul 2025

2/10 Terrible

DAVID V

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were looking forward to being in the Short Pump area since it has such high revews. This Hampton Inn was the biggest disappointment. The hotel was under limited renovation upon our arrival on July 4th. The room was beyond terrible. It had a terrible wet dog oder, no hot water and was very noisy with the ice machine next door and the gym on the adjacent wall. There was no insulation in the walls so we could hear everyone walking down the hall late at nite and first thing in the morning. I woke very early to loud voices in the hallway and decided to get some coffee. The breakfast area is very tiny and the seating area was completely full. There was no coffee available. The kitchen attendant was nice enough to invite a few of us to enter the kitchen where the coffee was still brewing. The food was close to inedible. The scrambled eggs had to be imitation eggs. I had never seen or tasted eggs that had been "riced". The flat chicken sausage was impossible to cut with the plastic knife. The breakfast was a zero. The coffee was good and fortunately there was an attendant who knew what to do to appease a growing crowd of people who were waiting for the coffee which was supposed to be available in the lobby. We left the hotel early without showering since there was no hot water. The hotel is in a state of disrepair and we were sincerely disappointed.
Stayed 1 night in Jul 2025

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