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Best Western Plus Richmond Airport Hotel

2.5 star property

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Photo gallery for Best Western Plus Richmond Airport Hotel

A hotel room with a dark-colored sofa, two green armchairs, a glass coffee table, a lamp, and a television mounted on the wall.
A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a flat-screen TV, and a bathroom visible through an open door.
A hotel with a modern design, a parking sign, and a landscaped garden with colorful flowers.
A reception area with a counter, a self-service kiosk, and a wall-mounted security camera.
A conference room with three desks, each equipped with a computer, keyboard, and monitor.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5300 Airport Square Ln, Sandston, VA, 23150
  • Place, White Oak Village
    ‪2 min drive‬
  • Place, Seven Pines National Cemetery
    ‪5 min drive‬
  • Place, Dorey Park
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk, a chair, a TV, and a lamp.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(77 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a sofa, a nightstand, a lamp, a framed picture, and a television.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(15 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a TV, and a lamp.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(93 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk with a computer, a chair, and a television.

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

A bathroom with a granite countertop sink, a toilet, a bathtub, and a shower curtain.

Standard Room, 1 Double Bed, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, bedside tables, a TV, and a chair.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk with a chair, a television, and a lamp.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk with a computer, a TV, and a door leading to another room.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with two beds, a TV, a desk, and a bathroom visible through an open door.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.2 out of 10
Very good
(13 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a flat-screen TV, and a bathroom visible through an open door.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(11 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Sandston

Located within a mile (2 km) of White Oak Village, Best Western Plus Richmond Airport Hotel is within 3 miles (5 km) of Seven Pines National Cemetery. This 119-room hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • White Oak Village - 2 min drive - 0.9 miles
  • Seven Pines National Cemetery - 5 min drive - 2.6 miles
  • Dorey Park - 6 min drive - 4.8 miles
  • Dabbs House Museum & Henrico County Tourist Information Center - 8 min drive - 4.2 miles
  • James River - 11 min drive - 9.3 miles

Getting around

  • Richmond Main Street Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 4 min drive

Restaurants

  • ‪Wawa - ‬2 min drive
  • ‪Wawa - ‬16 min walk
  • ‪Sheetz - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Best Western Plus Richmond Airport Hotel

At Best Western Plus Richmond Airport Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
37-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include microwaves, coffee makers, and free local calls.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
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The price is $74
Jul 26 - Jul 27
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 441 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per night
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Cribs/infant beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 29 to September 30.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Frequently asked questions

What's there to see near Best Western Plus Richmond Airport Hotel?

This hotel is located in Sandston, close to Broad Street, White Oak Village, and Dorey Park. You'll also find James River and Libby Hill Park within a short drive.

How much does it cost to stay at Best Western Plus Richmond Airport Hotel?

As of Jul 23, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Richmond Airport Hotel on Aug 2, 2026 start from $96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Plus Richmond Airport Hotel?

Yes, self parking is offered for free at the hotel. Extended parking is available for USD 5 per day. Wheelchair-accessible van parking is also available for guests.

Does Best Western Plus Richmond Airport Hotel have a casino at the property?

No, Best Western Plus Richmond Airport Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Plus Richmond Airport Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 29 until September 30.

Is Best Western Plus Richmond Airport Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool and a 24-hour gym plus some guestrooms include free WiFi.

Are there hot tubs at Best Western Plus Richmond Airport Hotel?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Richmond Airport Hotel have a restaurant with a breakfast menu?

No, Best Western Plus Richmond Airport Hotel doesn't have a restaurant that serves breakfast.

Will Best Western Plus Richmond Airport Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western Plus Richmond Airport Hotel for a fee of USD 30.00 per pet, per night.

Are there connecting rooms at Best Western Plus Richmond Airport Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Best Western Plus Richmond Airport Hotel?

The closest major airport to Best Western Plus Richmond Airport Hotel is Richmond Intl. Airport (RIC), which is within a mile.

Are there rooms with balconies at Best Western Plus Richmond Airport Hotel?

No, there aren't any guestrooms at Best Western Plus Richmond Airport Hotel that offer a balcony.

Best Western Plus Richmond Airport Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 502 out of 1405 reviews
Rating 8 - Good. 303 out of 1405 reviews
Rating 6 - Okay. 231 out of 1405 reviews
Rating 4 - Poor. 168 out of 1405 reviews
Rating 2 - Terrible. 201 out of 1405 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Kristi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulled into a party of some kind in the parking lot, felt very unsafe. Checked into room and noticed the property was not kept up and was dumpy. I did not feel safe so immediately checked out. Still waiting on my refund!
Stayed 2 nights in Jun 2026
Verified

6/10 Okay

Hari

Liked: Staff & service
Disliked: Amenities
Not well maintained cheap hotel
Stayed 1 night in May 2026
Verified

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy. We didn't need the airport shuttle.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Gregory

Disliked: Amenities, property conditions & facilities
Nice proximity to airport and providing shuttle to airport a plus.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

dale

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was old and dirty, with dirty carpet, smelly rooms and and unclean breakfast space. The Shuttle ride was late and the vehicle smelled. Check in was slow/unorganized.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Patricia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here. There is something nefarious going on in this hotel. There are parties of gang-bangers in the parking lot at night, and even though staff told me they would call the Sheriff, it was hours later. Afterwards I heard one of the men, who was extremely drunk, telling the hotel staff that he could get them girls, any kind he wanted. There seem to be people living there like it's a half-way house. It wouldn't be a deal-breaker except for when they start yelling in the hall-way. I did not feel safe here. I feel sorry for the staff and owners, I think they really can't stop it from happening.
Stayed 4 nights in Apr 2026
Verified

4/10 Poor

Brian

Disliked: Cleanliness, property conditions & facilities
overcrowded and loud music early in the morning in parking lot. In the 2 night stay , the toilet was backed up even after the maintenance came in the first night. Our key card to get in the room worked the first night but not the second night/ We had no remote in the room for the TV as well
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This looks nothing like the pictures. Rooms were filthy, and the room assigned specifically had roaches. The whole place smelled like “m” despite being “smoke free”. No one was there to check in and you had to call a random number in order for the worker to check in. Did not even stay for my booking because of how poor it was and how unsafe I felt. People were walking around with weapons. DO NOT STAY HERE!!
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Ralonna

I usually don’t write bad reviews but our stay was not very good. It was nice that it was so close to the airport, but it took them a long, long time to come and get us from the airport to take us to the motel. Finally, we got a ride with another shuttle that said he saw us sitting there for so long!!!!!! During the night about 1:30 in the morning, people were banging on our door and trying to get in and hollering and making a lot of noise. I called the front desk and they just said oh we’re sorry. We had to get up at 3 o’clock to catch the shuttle back to the airport so we didn’t get much sleep at all.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

HARVEY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing that I or any decent person would like. Filthy hallways, elevator, and parking lot. People in the parking lot all day and night drinking and play loud music. Broken fixtures I. The bathrooms. Roaches on the bathroom floor. Furniture in the hall and blocking the elevator space. Stayed 4 days (I’m sure won’t get my $50 gift card promotion). I had to force the staff to clean the room for me and it was only cleaned late evening after I threatened to leave. What a horrible hotel. I have stayed at many Best Western hotels and the stay was very nice. I do t know what happened but I won’t choose Best Western again. Especially in Richmond Va. just a horrible stay. A complete disaster. I took pictures and I would be glad to send them to you. I always give credit when it’s due. But this experience deserves exposing. Very, very, very bad.
Stayed 4 nights in Apr 2026
Verified

6/10 Okay

Wilfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was wanting
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Mcleodd

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting and unclean. Room smelled. Left after 2 hours and went elsewhere.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Christie

Liked: Staff & service
Staff was great at check in and check out. The bed was comfortable but the shower had some mold and the shower amenity pumps were empty. It was definitely a $100 room.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Gerald G.

Liked: Staff & service
Breakfast menu fresh
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jeramy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to find the shuttle and easy to let them know i was there. They were clean rooms.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Disappointed in this Best Western location. Clearly understaffed, causing waits to check in at the unmanned front desk and probably some cleanliness issues in the rooms - ours had a weird liquidy stain on one wall that was pretty off putting and made me question how well the rest of the room was cleaned. The airport shuttle driver was a highlight, very nice and helpful!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Parking lot is well lit which i appreciated coming in 10:30pm and leaving 6am. Lots of noise in the hall around midnight woke me. Overall, it worked.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms nice and clean good place to stay
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Margaret

Airport shuttle very good Bldg needs update Sheets clean Bathroom needs amenities such as Kleenex
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Amy

Disliked: Cleanliness, property conditions & facilities
Just me & my son. When we arrived they did not have the room we reserved. The front desk person asked if I was ok with us having separate rooms I said “No! I’m not putting my 15 year old son in a room by himself!”. Hotel smelled in manners & hallways. Side doors: outer door was not shutting properly & “arm” of inside door was broken. Floors looked like had not been mopped in a while. Our room: 2 double beds lined with large cardboard strips b/c the bed frames had just been stained. Beds were like sleeping on grandma’s old thin mattresses with plywood underneath. Bathroom was clean, but shower was not sealed so water got all over the floor. Come to find out, that room was “under construction”….maintenance person showed up and said “oh, I didn’t realize someone was staying in here. I was coming to do maintenance.” After a horrible night’s sleep, we left as quickly as we could
Cardboard lined beds
Broken side door
Dead bugs in nightstand
Gross something on lamp
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Cindy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had terrible smell on floor 2. Tv didn’t work. Telephone did not work. Several outlets did not work. They tried to fix TV but could not!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Adam

Disliked: Property conditions & facilities
Dilapidated property. Ceiling had several black spots, probable mold. Entire property felt in disrepair. Room smelled like it was a smoking room years ago. Woke up startled from a dead sleep at 1AM when someone came in my room, turned on the light, then quickly apologized and left. I have no idea if it was staff or another guest? Bottom line: It was $50 cheaper than the next hotel with airport shuttle, but not worth the savings imo.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Jada

Disliked: Cleanliness, amenities, property conditions & facilities
Awful.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Viria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really impressed with the quality at this hotel. Rooms were clean, breakfast was great and free, shuttle to the airport for free and conveniently located to restaurants and shops. I highly recommend it if you are in this area.
Even laundry machines are available.
Lots of food and fruits
Stayed 1 night in Apr 2026

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