Best Western Plus Richmond Airport Hotel

2.5 star property
Suburban hotel with free breakfast and airport shuttle service

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Photo gallery for Best Western Plus Richmond Airport Hotel

Exterior
Free daily full breakfast
Coffee service
Seasonal outdoor pool
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi

Explore the area

View in a map
5300 Airport Square Ln, Sandston, VA, 23150
  • Place, Virginia Aviation Museum
    ‪12 min walk‬
  • Place, Greater Richmond Convention Center
    ‪9 min drive‬
  • Place, Virginia Commonwealth University
    ‪10 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(64 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(13 reviews)
  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(81 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)
  • 200 sq ft
  • Sleeps 1
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 200 sq ft
  • Sleeps 1
  • 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(11 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.6 out of 10
Good
(10 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Sandston

Best Western Plus Richmond Airport Hotel is located within a mile (2 km) of Virginia Aviation Museum and White Oak Village. This 119-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Virginia Aviation Museum - 12 min walk - 0.7 miles
  • Broad Street - 8 min drive - 6.8 miles
  • Greater Richmond Convention Center - 9 min drive - 8.3 miles
  • Virginia Commonwealth University - 10 min drive - 8.9 miles
  • Short Pump Town Center - 24 min drive - 24.4 miles

Getting around

  • Richmond Main Street Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 4 min drive

Restaurants

  • ‪Wawa - ‬2 min drive
  • ‪Sheetz - ‬2 min drive
  • ‪Wawa - ‬16 min walk
  • ‪Burger King - ‬3 min walk
  • ‪McDonald's - ‬13 min walk

About this property

Best Western Plus Richmond Airport Hotel

Suburban hotel with free breakfast and airport shuttle service
At Best Western Plus Richmond Airport Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
37-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include iPod docks, microwaves, and coffee makers.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 441 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per night
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Cribs/infant beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 29 to September 30.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Frequently asked questions

What's there to see near Best Western Plus Richmond Airport Hotel?

This hotel is located in Sandston within a short 16-minute walk of Virginia Aviation Museum. You'll also find Broad Street and White Oak Village within a short drive.

How much does it cost to stay at Best Western Plus Richmond Airport Hotel?

As of Dec 27, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Richmond Airport Hotel on Dec 28, 2025 start from $84.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus Richmond Airport Hotel?

Yes, self parking is offered for free at the hotel. Extended parking is available for USD 5 per day. Accessible parking is also available for guests.

Does Best Western Plus Richmond Airport Hotel have a casino at the property?

No, Best Western Plus Richmond Airport Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Plus Richmond Airport Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 29 until September 30.

What amenities will couples enjoy at Best Western Plus Richmond Airport Hotel?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool and a 24-hour fitness facility plus some guestrooms include free Internet access.

Are there hot tubs at Best Western Plus Richmond Airport Hotel?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Richmond Airport Hotel have a restaurant with a breakfast menu?

Best Western Plus Richmond Airport Hotel offers free full breakfasts each morning though there is no restaurant.

Will Best Western Plus Richmond Airport Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western Plus Richmond Airport Hotel for a fee of USD 30.00 per pet, per night.

Are there connecting rooms at Best Western Plus Richmond Airport Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Best Western Plus Richmond Airport Hotel?

The closest major airport to Best Western Plus Richmond Airport Hotel is Richmond Intl. Airport (RIC), which is within a mile.

Can I book a room with a balcony at Best Western Plus Richmond Airport Hotel?

No, at Best Western Plus Richmond Airport Hotel, there aren't any guestrooms that list a balcony.

Best Western Plus Richmond Airport Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 525 out of 1425 reviews
Rating 8 - Good. 355 out of 1425 reviews
Rating 6 - Okay. 224 out of 1425 reviews
Rating 4 - Poor. 164 out of 1425 reviews
Rating 2 - Terrible. 157 out of 1425 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Dennis

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was ok for the price. But the area near and breakfast area were not good. Not a good place to stay if you are looking for a neat place.
Stayed 1 night in Sep 2025

6/10 Okay

DION J

Disliked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Sep 2025

4/10 Poor

Thomas

Traveled with family
Disliked: Property conditions & facilities
Television had a continuous glitch never stopped the entire night. Pillow was tiny. Website for extended parking shows fifteen dollars for the week, but property actually charged $7.00 per day. This is a huge miscommunication. Property run down from our last stay.
Stayed 1 night in Sep 2025

2/10 Terrible

Unique

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wouldn’t stay again. Smells heavily like smoke. We had a nonsmoking room…Dirty in some areas. Broken glass by entry door. Shuttle driver did not greet us or extend warm welcoming at all. Thin walls. Can hear others talking and babies crying during the night. Would NOT recommend.
Stayed 2 nights in Sep 2025

6/10 Okay

THADDEUS

Liked: Staff & service
Disliked: Property conditions & facilities

They are good workers but need to reinvest

BRAVO! to the staff for the comp airport shuttle. They were on time, quick, and friendly. We checked in but were among some foreigners that seemed to be loitering. Anyway, the hotel condition was below average. A couple areas smelled odd. The carpet and bedding were worn out unfort. The restroom was OK. Glad comp bottled water available. Breakfast was actually good. TV was good.
Stayed 1 night in Sep 2025

6/10 Okay

Betty

Traveled with partner
Disliked: Staff & service, property conditions & facilities
There was nothing unique about the hotel. It was not clear enough ,there was black mold in the room, room didn't smell clean just didn't feel comfortable
Stayed 2 nights in Sep 2025

4/10 Poor

Dale

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel needs a major overhaul. Black mold in the bathroom on the walls and tub. Carpet stained and dirty. Housekeeping didn’t bother taking old subway sandwiches out of the refrigerator so the room spelled like onions. The A/C was not cooling. Needless to say, we won’t stay there again.
Stayed 1 night in Sep 2025

4/10 Poor

Tina

Business traveler
Disliked: Staff & service, property conditions & facilities
The a/c / heating unit didn't work. Unfortunately, I didn't discover this until I was unpacked and ready for bed. Too late to get dressed, pack up, and return to the front desk to start over. I was informed by maintenance, who came to the room, that the problem affected many rooms. Really? So I stayed in the room as suggested. And, despite the "do not disturb" sign on the door, I was disturbed twice before I left the room - about 40 minutes before check-out time. Cleanliness - barely above tolerable. I had another reservation for a week later at this property and just cancelled it.
Stayed 1 night in Sep 2025

8/10 Good

Morgan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

GRANT M

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a dump

I've stayed in BW's all over the US many, many times. I can't get over what a dump this place was. The shower was disgusting - mold, dirty, no water pressure. The phone, soda machine, and pool were out of service. There was a big gathering in the parking lot, a million beer bottles and swearing. Cockroaches. Breakfast cold and no meat. The list goes on and on. I am scared to stay at BW going forward.
Stayed 3 nights in Sep 2025

2/10 Terrible

LaNelda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stench coming from ceiling. Ceiling looked ducolor

Stayed 1 night in Sep 2025

4/10 Poor

Jacqueline

Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
This hotel was the poorest condition hotel I have stayed at in a long time. The smells, the carpets, the busted adjacent door to the connected room (and I mean split open like a construction job with concrete chunks l) the holes in the walls, the open doors in the hallways for group parties that were going on, the hanging wires from the ceiling throughout the main level, all the ice machines do not work on 3 out of the 4 levels of the hotel. The best part of the whole stay was the group of strangers I met on the elevator all saying how dissatisfied and disappointed we all were in the hotel. The poor front desk guy was trying his best, but it was clearly bad management who was there when I checked in, who was walking around with a gentlemen who must have been from corporate, and did not care to help out the front desk guy who was dearly with an upset guest and a line of 6 people who needed to check in.
Stayed 1 night in Sep 2025

8/10 Good

JAMES, Wenatchee

Liked: Staff & service
They are working on updating but it is for sure a work in progress. The rooms are fine but need some deep cleaning, painting and upgraded accessories. I do recall in the past when staying that many flight crews stayed here but it feels as though it’s lost its luster and needs some TLC.
Stayed 1 night in Sep 2025

2/10 Terrible

chad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Christopher

Stayed 1 night in Sep 2025

2/10 Terrible

darrel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that they gave me was not clean it reeked of cigarette smoke the bathroom sink had hair in it and the tub wasn’t clean. On top of all of that the ceiling was covered in mold. I will Never stay at this property again!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet, easy check-in, close to the airport, and shuttle to the airport. Staff is nice and friendly. Snack machine on 1st floor, but soda machine is on 3rd floor and wasn't working. Weird but not a big deal though.
Stayed 1 night in Sep 2025

2/10 Terrible

Erin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yuck

Absolutely horrible. Rates as solid and it was a dump. Got in late let them know we were arriving late gave our room away. No handsoad, no shampoo. Completely rub down! Avoid!
Stayed 1 night in Sep 2025

6/10 Okay

Melody

Traveled with family
Disliked: Cleanliness, room comfort

Not the best

Hotel is not up to date or safe feeling. A bunch of men were partying in the parking lot and the next morning trash/vomit was everywhere. Got put in a room that smelled like smoke (the whole place is nonsmoking) but was able to get another room. Bed was very firm and uncomfortable. Spider in shower. Just overall not the best but it worked for a quick trip to Richmond area.
Stayed 2 nights in Sep 2025

2/10 Terrible

Carlos

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The only parking available was all the way in the back and the people outside drinking alcoholic beverages and staring into my car nonstop made it feel so uncomfortable. I decided not to stay the night granted I was with my family. It did not seem family friendly.
Stayed 1 night in Sep 2025

6/10 Okay

Iman, West Palm Beach

Needs to check in by 8 pm
Stayed 1 night in Aug 2025

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Pauline

Stayed 1 night in Sep 2025

8/10 Good

Rosa A

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Sep 2025

10/10 Excellent

George

Traveled with partner
Needs refreshing
Stayed 1 night in Sep 2025