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Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

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Photo gallery for Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

On the beach, white sand, beach umbrellas, beach towels
Property video
Restaurant
4 outdoor pools, pool umbrellas, sun loungers
Food and drink

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly

Explore the area

View in a map
5ta Avenida, Esquina Calle 112, Playa del Carmen, QROO, 77710
  • Place, Playa 88
    ‪5 min walk‬
  • Place, Punta Esmeralda Beach
    ‪18 min walk‬
  • Place, Mamitas Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪53 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for The Reserve Junior Suite Swim Up

Egyptian cotton sheets, premium bedding, down comforters, minibar

The Reserve Junior Suite Swim Up

8.4 out of 10
Very good
(5 reviews)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for The Reserve Junior Suite Nature View

Egyptian cotton sheets, premium bedding, down comforters, minibar

The Reserve Junior Suite Nature View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Nature View

Junior Suite, Nature View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite, Nature View

9.8 out of 10
Exceptional
(40 reviews)
  • Garden view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite, Nature View

Master Suite, Nature View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Master Suite, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1140 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Nature View

Suite, Nature View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 839 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for The Reserve, Suite, Nature View

The Reserve, Suite, Nature View | Egyptian cotton sheets, premium bedding, down comforters, minibar

The Reserve, Suite, Nature View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for The Reserve Suite Swim Up

Egyptian cotton sheets, premium bedding, down comforters, minibar

The Reserve Suite Swim Up

  • 839 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for The Reserve Master Suite Nature View

The Reserve Master Suite Nature View | Egyptian cotton sheets, premium bedding, down comforters, minibar

The Reserve Master Suite Nature View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1140 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for The Reserve Master Suite Swim Up

Egyptian cotton sheets, premium bedding, down comforters, minibar

The Reserve Master Suite Swim Up

10.0 out of 10
Exceptional
(1 review)
  • 1140 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Roulette Room Playa del Carmen or La Perla

Roulette Room Playa del Carmen or La Perla | Egyptian cotton sheets, premium bedding, down comforters, minibar

Roulette Room Playa del Carmen or La Perla

9.0 out of 10
Wonderful
(39 reviews)
  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Two Bedrooms Master Suite

Two Bedrooms Master Suite | Egyptian cotton sheets, premium bedding, down comforters, minibar

Two Bedrooms Master Suite

  • Garden view
  • 1980 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Double Sofa Beds
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Luis Donaldo Colosio within a mile (2 km) of Mamitas Beach, Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive is within a few miles (5 km) of other popular sights such as Quinta Avenida. This 393-room, 5-star property has 4 outdoor pools along with a full-service spa and 14 restaurants.

What's nearby

  • Playa 88 - 5 min walk - 0.3 miles
  • Punta Esmeralda Beach - 18 min walk - 1.0 mile
  • Mamitas Beach - 3 min drive - 1.4 miles
  • Quinta Avenida - 4 min drive - 1.6 miles
  • Playa del Carmen Main Beach - 5 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Naos - ‬1 min drive
  • ‪Hadar - ‬1 min drive
  • ‪Sunset Grill - ‬4 min walk
  • ‪Capella - ‬3 min walk
  • ‪illy cafe - ‬3 min walk

About this property

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Guests of Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive have access to a full-service spa, 4 outdoor pools, and a gym. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Other amenities at this adults-only property include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include furnished balconies, minibars, and safes.
4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 14 restaurants
  • 15 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Capella
  • Kanna Beach Club
  • Sal Steak Cave
  • The Lunch Box
  • Tori

Things to do

  • 4 outdoor pools
  • Farming classes
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Pilates classes
  • Shopping
  • Snorkeling
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (25,005 square feet of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Elevator (39 inch wide door)

More

  • 3 floors
  • 5 buildings
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk chair
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1500 per pet, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 111.44 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 1500 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Paradisus Perla All Adult All Inclusive
Paradisus Playa del Carmen La Perla All Adult All Inclusive
Paradisus Playa Carmen Perla All Adult/All Inclusive
Paradisus Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adult/All
Paradisus Perla Adult/All
Paradisus Playa del Carmen La Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adults /All Inclusive
Paradisus Playa del Carmen La Perla All Adult/All Inclusive

Frequently asked questions

Are free cancellation options available at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive on Jun 2, 2026 start from $470, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

This property is situated in Luis Donaldo Colosio within a short 12-minute walk of Punta Esmeralda Beach and also 19 minutes on foot from Playa 88. You'll also find Playa del Carmen Main Beach and Mamitas Beach within a short drive.

Will I be able to park at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

Yes, self parking is offered for free at the property.

Is there a spa at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

YHI Spa is the property's spa and services include sports massages, deep-tissue massages, detox wraps, and couples treatments.

Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as 4 outdoor pools, 14 restaurants, and a beach bar at this property.

Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive feature a casino on the premises?

No, Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive doesn't have a casino.

Is there an indoor pool at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub.

What do couples enjoy most about Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

This adults-only property offers many amenities for couples such as a beach and some guestrooms include a private pool and a private hot tub.

Are there hot tubs at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

No, but this property does have a steam room.

Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive has 14 restaurants, and serves free buffet breakfast each morning.

Will Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive for a fee of MXN 1500 per pet, per night. The property also provides an off-leash area and food and water bowls.

Are there connecting rooms at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

No, there aren't connecting guestrooms at this property.

How close is the airport from Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

The closest major airport to Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive is Cozumel Intl. Airport (CZM), which is 22.8 mi away (270 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 29.6 mi away.

Can I book a room with a balcony at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?

Yes, every guestroom at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive comes with a furnished balcony and some offer ocean and garden views.

Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive .

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1008 reviews
Rating 8 - Good. 198 out of 1008 reviews
Rating 6 - Okay. 87 out of 1008 reviews
Rating 4 - Poor. 45 out of 1008 reviews
Rating 2 - Terrible. 45 out of 1008 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

David Pereira Silva

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic. Very well furnished and kept. Staff came once or twice to room to replace drinks in mini bar. The buffet restaurant offered a wide variety of foods and some cooked to order. The other restaurants within the resort were disappointing. The bartender staff at both beach bar, and pool bar could use some improvements, the servers were all much friendlier. Private events happening at pool area and other locations of hotel displaced other guests and excluded us from enjoying those areas. Overall it was not the 5 star experience we were anticipating.
Stayed 8 nights in Jan 2026

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities
Installations are spotless. The staff throughout the facility are incredible.
Stayed 6 nights in Feb 2026

10/10 Excellent

Catherine

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it! Will be back with my children and grandchildren .
Stayed 5 nights in Jan 2026

10/10 Excellent

Alejandra

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The food was amazing!! Normally All inclusive places don’t always have the best food but this was sooo good, even the room service. Very clean, staff was nice. Overall would recommend!
Stayed 3 nights in Jan 2026

10/10 Excellent

Jeffrey

Stayed 6 nights in Jan 2026

10/10 Excellent

Charnjit

Liked: Cleanliness, amenities, property conditions & facilities
Great resort
Stayed 4 nights in Oct 2025

10/10 Excellent

Abbey

Comfortable bed, clean room, room layout was perfect with good lighting
Stayed 1 night in Jan 2026

10/10 Excellent

Cre

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly
Stayed 4 nights in Jan 2026

10/10 Excellent

William

Stayed 5 nights in Jan 2026

10/10 Excellent

Carina Aurelia

Stayed 7 nights in Jan 2026

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved the property and had a lot of fun. The restaurants had delicious food and the breakfast buffet was delightful. We did not enjoy the dinner buffet. The pool was clean and spacious, but we wish there was more lively entertainment at the pool, or atleast music playing.
Stayed 4 nights in Jan 2026

10/10 Excellent

Holly, Seattle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff at this resort are above and beyond fantastic! Carlos (concierge) and Christopher (beach attendant) at the Reserve were some of our favorites but they were all amazing!
Stayed 7 nights in Jan 2026

10/10 Excellent

John Chung-Chi

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing experience during my stay there
Stayed 5 nights in Jan 2026

10/10 Excellent

Amaranta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Julius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2025

8/10 Good

Lillie S

Liked: Cleanliness
Stayed 6 nights in Jan 2026

10/10 Excellent

Mona El

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and the housekeeper Bianca was the BESTT!!
Stayed 6 nights in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay at La Paradisus Adults only. From the beautiful lobby to the delicious food - it is one of the nicest resorts I’ve been to - compatible to the Royal Hideaway and Excellence. Service was excellent and the cleaning ladies were so so great. The only feedback I’d give is that I should have been informed that some restaurants were on the family side. I did not enjoy the Italian restaurant because it was way way too loud with kids. More on this when booking my reservations would be useful. Also I missed most of the fun activities because the tv screens were never updated for the adults only and when I would scan in the adults only actives never showed . This was very very disappointing as a solo traveller . Next time a printout for the week on the room I would want -
Stayed 5 nights in Dec 2025

10/10 Excellent

Matthew D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was nice and clean, but it was very cold
Stayed 7 nights in Dec 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very enjoyable. The rooms were very clean, well maintained and house keeping staff were prompt to cleanup every day. The dining options were also good. Some of the restaurants like Flora could do with an actual Mediterranean menu since it was advertised as such. The staff was very hospitable and responsive. We really enjoyed and stay. Thanks.
Stayed 4 nights in Jan 2026

10/10 Excellent

James

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great energy at pool loved the entertainment at sports bar beautiful beach
Stayed 7 nights in Jan 2026

10/10 Excellent

Jared

Traveled with partner
Liked: Cleanliness, amenities
The rooms were pristine, the service was even better than expected! Best vacation in the country!
Stayed 9 nights in Dec 2025

4/10 Poor

Yessenia Bahena

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, this resort did not meet our expectations, especially considering we stayed during Christmas and New Year’s and paid extra for an upgrade to The Reserve, which was not worth the money. The Reserve area was just as quiet and uneventful as the rest of the resort, with no meaningful perks to justify the added cost. The biggest issue was the lack of entertainment and overall energy. The resort was not lively at all, even on New Year’s Eve. The DJ with the violin played repetitive, boring music, and the vibe felt forced rather than celebratory. They even charged for tables to enter the New Year’s event, yet failed to create a fun or festive adult-only celebration, which is what we expected for an adults-focused resort experience. Service throughout the stay was very slow, and the hotel felt clearly understaffed. Employees were constantly approaching us to attend breakfast presentations for the Circle membership, which became annoying and disruptive — if guests are interested, they should be able to ask on their own. Cleanliness was also an issue. Several restrooms around the resort were dirty, and some restaurant bathrooms had an overwhelming amount of artificial fragrance, which was unpleasant. The only real positive was that the resort is pet-friendly, and that part of the experience was great for our dog. Unfortunately, for us, the stay quickly became boring and frustrating. We would not recommend this resort to anyone looking for a lively atmosphere.
The inly great thing was that my dog had no restrictions throughout the resort.
Stayed 7 nights in Dec 2025

6/10 Okay

Chunghyun

Traveled with partner
Liked: Cleanliness, amenities
The hotel is older but housekeeping was consistently excellent. However, front desk and restaurant staff communication was poor. We experienced repeated confusion over reservations confirmed by concierge, and the attitude at the front desk during check-out was unprofessional. This significantly impacted our final impression.”
Stayed 7 nights in Dec 2025

10/10 Excellent

Kristina, Wasilla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is our second time at the resort and it's the best!!! The staff and the food is amazing, the rooms are clean and the property is gorgeous! Highly recommend.
Stayed 3 nights in Dec 2025

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