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Iberostar Waves Quetzal - All Inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools
VIP Access

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Photo gallery for Iberostar Waves Quetzal - All Inclusive

Aerial view
8 restaurants, lunch, dinner served; Japanese cuisine
1 bedroom, premium bedding, down comforters, free minibar
4 outdoor pools, pool umbrellas, sun loungers
Theater show

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Room service

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa del Carmen Maritime Terminal
    ‪6 min drive‬
  • Place, Xplor Theme Park
    ‪6 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪9 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Room

View from room

Premium Room

8.2 out of 10
Very good
(28 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, down comforters, free minibar

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Oceanfront

Terrace/patio

Junior Suite, Oceanfront

8.8 out of 10
Excellent
(3 reviews)
  • 409 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Near Pool)

Balcony

Premium Room (Near Pool)

8.0 out of 10
Very good
(8 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Near Pool)

Balcony

Premium Room (Near Pool)

  • 377 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

View from room

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • 377 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Terrace/patio

Junior Suite, Oceanfront

  • 409 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Near Beach)

Balcony

Premium Room (Near Beach)

9.0 out of 10
Wonderful
(6 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Near Beach)

Balcony

Premium Room (Near Beach)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

View from room

Premium Room (Promo)

9.2 out of 10
Wonderful
(5 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

View from room

Premium Room (Promo)

  • 377 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

1 bedroom, premium bedding, down comforters, free minibar

Premium Room (Tropical View)

  • 377 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room (Tropical View)

1 bedroom, premium bedding, down comforters, free minibar

Premium Room (Tropical View)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Beach Access)

Beach/ocean view

Junior Suite, Oceanfront (Beach Access)

  • 409 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Beach Access)

Beach/ocean view

Junior Suite, Oceanfront (Beach Access)

  • 409 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Penthouse, 2 Bedrooms, Oceanfront (Suite)

1 bedroom, premium bedding, down comforters, free minibar

Penthouse, 2 Bedrooms, Oceanfront (Suite)

  • 2 bedrooms
  • Sleeps 1
  • 2 Double Beds and 1 King Bed

View all photos for Penthouse, 2 Bedrooms, Oceanfront (Suite)

1 bedroom, premium bedding, down comforters, free minibar

Penthouse, 2 Bedrooms, Oceanfront (Suite)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Playacar, Iberostar Waves Quetzal - All Inclusive is within 2 miles (3 km) of popular attractions such as Quinta Avenida and Playa del Carmen Maritime Terminal. This 350-room, 4.5-star property welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 8 restaurants.

What's nearby

  • Playa del Carmen Maritime Terminal - 6 min drive - 1.8 miles
  • Quinta Avenida - 6 min drive - 1.8 miles
  • Xplor Theme Park - 6 min drive - 3.3 miles
  • Playa del Carmen Main Beach - 7 min drive - 2.2 miles
  • Xcaret Eco Theme Park - 9 min drive - 4.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 56 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬10 min walk
  • ‪Bar Arrecife - ‬13 min walk
  • ‪rosa roja - ‬5 min walk
  • ‪La Terraza - ‬9 min walk
  • ‪Festival Grand Buffet - ‬8 min walk

About this property

Iberostar Waves Quetzal - All Inclusive

Luxury property on the beach, with 4 outdoor pools
Guests of Iberostar Waves Quetzal - All Inclusive have access to a full-service spa, 4 outdoor pools, and a children's pool. You can take advantage of free valet parking if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Free minibar items, balconies, and ceiling fans are other standard amenities.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 3 poolside bars
  • 7 bars/lounges
  • 8 restaurants
  • A beach bar

Restaurants on site

  • Beach Grill Uxmal
  • Bonsai Restaurant
  • La Gondola Restaurant
  • La Hacienda
  • Mare Nostrum Restaurant

Things to do

  • 4 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Tennis lessons
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Iberostar Quetzal
Iberostar Quetzal All Inclusive
Iberostar Quetzal All Inclusive Playa del Carmen
Iberostar Quetzal Playa del Carmen
Quetzal Iberostar
Iberostar Hotel Quetzal Playacar
Iberostar Quetzal Playacar Hotel Playa Del Carmen
Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico
Iberostar Quetzal All Inclusive All-inclusive property
Iberostar Quetzal Inclusive i

Frequently asked questions

Is a free cancellation option available at Iberostar Waves Quetzal - All Inclusive?

Iberostar Waves Quetzal - All Inclusive offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see near Iberostar Waves Quetzal - All Inclusive?

This property is situated in Playacar, just steps from Piste Cyclable sur Paseo Xaman-Ha. You'll also find Playa del Carmen Main Beach and Xplor Theme Park within a short drive.

Is there parking available at Iberostar Waves Quetzal - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Bicycle parking is also available for guests.

Is there a spa available at Iberostar Waves Quetzal - All Inclusive?

Spa Sensations is the property's spa and services include beach massages, deep-tissue massages, body wraps, and couples treatments.

Does Iberostar Waves Quetzal - All Inclusive have a casino on the premises?

No, Iberostar Waves Quetzal - All Inclusive doesn't have a casino.

Will I find an indoor pool at Iberostar Waves Quetzal - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

Is Iberostar Waves Quetzal - All Inclusive good for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 4 outdoor pools, and 8 restaurants.

Are there hot tubs at Iberostar Waves Quetzal - All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Iberostar Waves Quetzal - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Iberostar Waves Quetzal - All Inclusive has 8 restaurants, and serves free buffet breakfast.

Will Iberostar Waves Quetzal - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Iberostar Waves Quetzal - All Inclusive.

Are there connecting rooms at Iberostar Waves Quetzal - All Inclusive?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

What is the closest airport to Iberostar Waves Quetzal - All Inclusive?

The closest major airport to Iberostar Waves Quetzal - All Inclusive is Cozumel Intl. Airport (CZM), which is 20.8 mi away (277 minutes by car).

Are there rooms with balconies that I can book at Iberostar Waves Quetzal - All Inclusive?

Yes, every guestroom at Iberostar Waves Quetzal - All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Iberostar Waves Quetzal - All Inclusive have a wedding venue?

Take advantage of the wedding venue at Iberostar Waves Quetzal - All Inclusive if you plan to say "I do" during your trip.

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