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Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive

4.5 star property
Luxury aparthotel on the beach, with 2 outdoor pools

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Photo gallery for Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive

6 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby sitting area
2 outdoor pools, pool umbrellas, sun loungers
Sauna, hot tub, steam room, body treatments, aromatherapy
6 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.0 out of 10
Good

Popular amenities

  • On private beach
  • Pool
  • Hot tub
  • All inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Carretera Cancún-Tulum, Km. 54, Tres Ríos, Riviera Maya, Playa del Carmen, QROO, 77760
  • Place, Tres Rios Ecopark
    ‪1 min drive‬
  • Place, El Camaleón Mayakoba Golf Course
    ‪9 min drive‬
  • Place, Gran Coyote Golf
    ‪11 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪84 min drive‬

Room options

View all photos for Junior Suite Mangrove View With Balcony

Junior Suite Mangrove View With Balcony | Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite Mangrove View With Balcony

8.0 out of 10
Very good
(9 reviews)
  • 645 sq ft
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Playa del Carmen

Located in Riviera Maya, Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive is within a 15-minute drive of popular attractions such as Gran Coyote Golf and Maroma Beach. This 257-room, 4.5-star aparthotel has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Tres Rios Ecopark - 1 min drive - 0.3 miles
  • El Camaleón Mayakoba Golf Course - 9 min drive - 2.7 miles
  • Gran Coyote Golf - 11 min drive - 4.9 miles
  • Playa Xcalacoco - 15 min drive - 5.7 miles
  • Plaza Las Americas - 16 min drive - 7.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Festival - ‬11 min drive
  • ‪Black & White - ‬11 min drive
  • ‪El Charro - ‬11 min drive
  • ‪Jaal-Ha - ‬12 min drive
  • ‪La Hacienda - ‬11 min drive

About this property

Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive

Luxury aparthotel on the beach, with 2 outdoor pools
Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. You can take advantage of free parking, along with a free theme park shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive aparthotel include a children's pool, a gym, and a sauna.
Each apartment has an array of amenities, including free minibar items, a furnished balcony, and an iPod dock. Guests can expect to find free WiFi and a 42-inch flat-screen TV with satellite channels and a DVD player. The bathroom offers hair dryers, free toiletries, and bathrobes. Other standard amenities include a coffee maker, a safe, and an ironing board.
A private beach and complimentary bicycles are featured at the aparthotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Ya Ax Che. Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Restaurants on site

  • Casa Las Islas
  • Hacienda Grill
  • Il Forno
  • Kotori
  • Porto Bello

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hacienda Tres Rios All Inclusive Playa del Carmen
Hacienda Tres s Nature Park I
Hacienda Tres Rios Playa del Carmen
Hacienda Tres Rios
Hacienda Tres Rios Hotel Playa Del Carmen
Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico
Kimpton Tres Rios Inclusive
Kimpton Tres Rios All Inclusive Resort
Kimpton Tres Rios All-Inclusive Resort Aparthotel
Kimpton Tres Rios All-Inclusive Resort Playa del Carmen
Hacienda Tres Rios Resort Spa Nature Park – All Inclusive
Kimpton Hacienda Tres Ríos All Inclusive Resort Spa Nature Park

Frequently asked questions

Will I find all-inclusive options at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive?

Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and mini golf.

Is free cancellation available at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive?

Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see within easy reach of Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive?

This aparthotel is situated in Riviera Maya, just steps from Tres Rios Ecopark. You'll also find Maroma Beach and El Camaleón Mayakoba Golf Course within a short drive.

Is there parking available at this aparthotel?

Yes, self parking is offered for free at the aparthotel.

Is there a spa available at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive?

Ya Ax Che is the aparthotel's spa and services include hot stone massages, aromatherapy, and reflexology.

Does Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive feature a casino on the premises?

No, Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive doesn't have a casino.

Will I find an indoor pool at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive?

No, this aparthotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

Is Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive a good place to stay for couples?

There are plenty of amenities for couples at this aparthotel, including a private beach, a beach bar, and 2 outdoor pools.

Does Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this aparthotel.

Does Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive has 6 restaurants, and serves breakfast for a surcharge.

Will Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive.

Are there connecting rooms at this aparthotel?

Yes, there are connecting guestrooms at this aparthotel book for your group event or vacation.

How far is the airport from Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive?

The closest major airport to Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive is Cozumel Intl. Airport (CZM), which is 29.8 mi away (268 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is located 28.3 mi away (42-minute drive).

Are there rooms with balconies at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive?

Yes, every apartment at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive comes with a furnished balcony with some featuring canal or garden views.

Does Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive have a wedding venue?

Take advantage of the wedding venue at Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive if you plan to say "I do" during your trip.

Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 3 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 4 out of 18 reviews

8.2/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

JOANNE

Traveled with group
Disliked: Property conditions & facilities
Customer service is terrible. Complained to front desk and they stated had to make a report. After several reports nothing ever happened. Hotel room AC did not work our first night. They then changed us to another room that the hot water did not work. One day the entire hotel did not have hot water. Need to have more dining options especially for breakfast. We were not members so we only had the buffet restaurant for 4 day stay. Outside of our patio smelled from the water . Disappointed in our stay here.
Stayed 4 nights in Aug 2025

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