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Caribbean Paradise Hotel & Spa - 5th Avenue

3.5 star property

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Photo gallery for Caribbean Paradise Hotel & Spa - 5th Avenue

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers
Egyptian cotton sheets, premium bedding, in-room safe, free WiFi
Front of property
32-inch plasma TV with digital channels, TV
Interior detail

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available
  • Room service

Explore the area

View in a map
5th Avenida Norte Esq. Constituyentes, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Mamitas Beach
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for Deluxe Queen Room with Balcony

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Deluxe Queen Room with Balcony

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room with Balcony

Deluxe Double Room with Balcony | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Deluxe Double Room with Balcony

  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Poolside Double Room

Superior Poolside Double Room | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Superior Poolside Double Room

7.2 out of 10
Good
(5 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite with Balcony

Junior Suite with Balcony | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Junior Suite with Balcony

7.2 out of 10
Good
(9 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Master Suite with Jacuzzi, Balcony and City Views

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Master Suite with Jacuzzi, Balcony and City Views

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Double Suite with Jacuzzi Balcony and City Views

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Master Double Suite with Jacuzzi Balcony and City Views

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Room Standard

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Room Standard

  • 269 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Room Standard

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Room Standard

  • 269 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Suite Junior

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Suite Junior

  • 430 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Suite Master

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Suite Master

  • 484 sq ft
  • Sleeps 2
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Caribbean Paradise Hotel & Spa - 5th Avenue is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Mamitas Beach. This 37-room, 3.5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi. It's connected to a shopping center in central Playa del Carmen and also close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Alegría Shopping Mall - 1 min walk - 0.1 miles
  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Central Square - 6 min walk - 0.4 miles
  • Mamitas Beach - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Aldo's - ‬2 min walk
  • ‪Euro Grill - ‬2 min walk

About this property

Caribbean Paradise Hotel & Spa - 5th Avenue

Guests staying at Caribbean Paradise Hotel & Spa - 5th Avenue enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. If you drive, self parking is USD 14 per day, and there's also an airport shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables and tours/tickets.
Guests can expect free WiFi and 32-inch plasma TVs with digital channels. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include laptop-compatible safes and wardrobes or closets.
Recreational amenities at the hotel include an outdoor pool.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Secured, covered self parking on site (USD 14 per day)

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2000
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 10 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cleaning fee: USD 2.5 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 14 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Caribbean Paradise Playa del Carmen
Hotel Caribbean Paradise
Koox Caribbean Paradise
Dolce Vita Caribe Beach B&B Playa del Carmen
Koox Caribbean Paradise Hotel Playa del Carmen
Koox Caribbean Paradise Playa del Carmen
Caribbean Paradise Hotel Playa Del Carmen
Caribbean Paradise Resort And Spa
Dolce Vita Caribe Beach Playa del Carmen
Dolce Vita Caribe Beach
Dolce Vita Caribe l Carmen

Frequently asked questions

Is a free cancellation option available at Caribbean Paradise Hotel & Spa - 5th Avenue?

Caribbean Paradise Hotel & Spa - 5th Avenue offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Caribbean Paradise Hotel & Spa - 5th Avenue?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Caribbean Paradise Hotel & Spa - 5th Avenue on May 27, 2026 start from $49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Caribbean Paradise Hotel & Spa - 5th Avenue?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach. You'll also find Playa del Carmen Maritime Terminal and Playacar Beach less than a mile away.

Is parking available on site at Caribbean Paradise Hotel & Spa - 5th Avenue?

Yes, secured parking is offered for USD 14 per day.

Is a spa located at Caribbean Paradise Hotel & Spa - 5th Avenue?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, aromatherapy, and Ayurvedic treatments.

Does Caribbean Paradise Hotel & Spa - 5th Avenue have a casino on the premises?

No, Caribbean Paradise Hotel & Spa - 5th Avenue doesn't have a casino.

Will I find an indoor pool at Caribbean Paradise Hotel & Spa - 5th Avenue?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

Is Caribbean Paradise Hotel & Spa - 5th Avenue a good place to stay for couples?

There are many amenities for couples at this hotel, including an outdoor pool and a full-service spa plus some guestrooms feature a private indoor hot tub.

Does Caribbean Paradise Hotel & Spa - 5th Avenue have a hot tub?

No, there isn't a spa tub at this hotel.

Does Caribbean Paradise Hotel & Spa - 5th Avenue have a restaurant that serves breakfast?

No, Caribbean Paradise Hotel & Spa - 5th Avenue doesn't have a restaurant that serves breakfast.

Will Caribbean Paradise Hotel & Spa - 5th Avenue allow pets to stay for free?

No, pets aren't allowed at Caribbean Paradise Hotel & Spa - 5th Avenue though service animals are welcome.

Does Caribbean Paradise Hotel & Spa - 5th Avenue have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Caribbean Paradise Hotel & Spa - 5th Avenue?

The closest major airport to Caribbean Paradise Hotel & Spa - 5th Avenue is Cozumel Intl. Airport (CZM), which is 22.2 mi away (256 minutes by car).

Are there rooms with balconies that I can book at Caribbean Paradise Hotel & Spa - 5th Avenue?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden and city views.

Caribbean Paradise Hotel & Spa - 5th Avenue Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 269 out of 857 reviews
Rating 8 - Good. 275 out of 857 reviews
Rating 6 - Okay. 167 out of 857 reviews
Rating 4 - Poor. 76 out of 857 reviews
Rating 2 - Terrible. 70 out of 857 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Noely, El Paso

Liked: Cleanliness, amenities, property conditions & facilities
Super complacida con las atenciones, instalaciones, y servicio que me ofrece este Hotel. Son ya varios años hospedandome aqui. Super recomendado. Excelente opcion para quedarse si buscar vivir la verdadera experiencia de la 5ta Ave. De Playa del Carmen.
Stayed 8 nights in Feb 2026

8/10 Good

veronica a

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful day. Property is located in the very center of fifth Avenue, which is amazing. I didn’t have any issue with the noise at night from the club in front but other people can’t sleep. The price is very reasonable. Don’t need downsize is the smell coming out of the bathroom? It was like a sewer smell. It was very nice property. Staff were very friendly and it was very clean
Stayed 5 nights in Nov 2025

8/10 Good

Fabian

Stayed 1 night in Jan 2026

8/10 Good

harmony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were all kind and helpful. The hotel is kept very clean.
Stayed 7 nights in Jan 2026

2/10 Terrible

Victor

Disliked: Cleanliness, amenities, property conditions & facilities
I will give your hotel the worse review ever. I have pictures and have videos of the sub- par level of quality and sanitary your hotel is. The make-shift-broken latch/key lock on the rooms -making it unsafe for any guests. The dirty pool you claim be be luxurious is gross asf. The fowl smell of sewer that Eminates from the drains inside the rooms. I will let every guest know this is a scam property and not to book here. On all platforms. Yous are thieves.
Ac leaks into bed, turns into ice maker. Starts spitting out ice and makes really loud noise. Bad smelling water has to use towels to help soak up.
Stayed 5 nights in Jan 2026

8/10 Good

Chris

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really great location!! If you want to be in the middle of everything on 5th, this is your spot. The music might be a little loud until early am hours on the weekend. So it’s not a quiet get away place… on the weekend. But I wouldn’t complain about traffic and sirens if I stayed in midtown Manhattan either. It’s par for the course.
Stayed 3 nights in Jan 2026

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
staff was courteous.
Stayed 3 nights in Jan 2026

8/10 Good

Cristian

Traveled with partner
Liked: Cleanliness, amenities
Muy buena atención al cliente
Stayed 2 nights in Dec 2025

8/10 Good

MonTasia

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Location is amazing if you dont want to hear night life please dont stay here! It did not bother my family at all we enjoyed it lol. Room smelled like poop the entire time we were there Im not sure if it was just my room but I definitely think they have a plumbing issue. You're not aloud to flush tissue. Also they do not offer wash clothes which I thought was weird they only have drying towels and medium hand towels. They must check your room at check out so plan for extra time when leaving. Pool was dirty. On our last day leaving the power went out in our room walking out the door. They dont have blankets or fitted sheets for the bed so the mattress was exposed because the flat sheet kept sliding off the bed. We made it work we weren't in the room much but these are things I wish I knew before booking. I am black and I felt extremely safe police presence was everywhere. Hope this help someone
Stayed 3 nights in Jan 2026

10/10 Excellent

Jaqueline

Stayed 3 nights in Dec 2025

6/10 Okay

noemi c, Lancaster

Stayed 4 nights in Dec 2025

2/10 Terrible

Lorena

Stayed 5 nights in Dec 2025

6/10 Okay

Terry, Edmonton

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
So my take on boutique hotels is that it's cool if like the unfinished look. It's a small room with minimalist approach. We like the pool right outside our room and the hippy cafe right there. Very convenient location in the centre of the strip. Aside from the lack of toilet paper having to ask for it daily, and the right spaces, it's a meh.
Stayed 4 nights in Dec 2025

10/10 Excellent

julio

Liked: Cleanliness, property conditions & facilities
Staff muy amables el lugar muy seguro y limpio todo cerca alrededor lo Recomendo 100%
Stayed 4 nights in Nov 2025

8/10 Good

Francisco

The hotel was nice and the room was clean. The bed was a bit hard
Stayed 1 night in Dec 2025

8/10 Good

Desiree

Liked: Cleanliness
Stayed 1 night in Dec 2025

4/10 Poor

Indalecio

Traveled with partner
Disliked: Cleanliness
el agua de la alberca estaba sucia, si no puedes dormir con ruido no lo recomiendo porque el lugar está frente a un bar muy ruidoso y nos queria cobrar aguas y sodas que no habiamos consumido.
Stayed 7 nights in Dec 2025

4/10 Poor

Martin

Stayed 8 nights in Nov 2025

10/10 Excellent

Regiena

Stayed 3 nights in Dec 2025

2/10 Terrible

Lauren

Stayed 2 nights in Dec 2025

6/10 Okay

Joel

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel staff were helpful, friendly and all around excellent. The hotel is small and quaint in a great location. The beds and linen were comfy and clean. The rooms are dated however and in need of renovating: Paint chipping, stained counters etc. The pool area is nice but the water was a tad murky. That said, the people working there is what made our experience lovely.
Stayed 5 nights in Dec 2025

10/10 Excellent

Shayla Eli

Stayed 4 nights in Nov 2025

10/10 Excellent

David

Stayed 3 nights in Nov 2025

8/10 Good

john

Liked: Cleanliness, property conditions & facilities
Clean room great staff amazing location !! But … if you want quiet this is not the place for you .. I’d definitely book this place again but the price reflects the noise till about 2 am .. then quiet .. so if your an early riser this is not for you
Stayed 4 nights in Nov 2025

10/10 Excellent

Daniela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

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