The Westin Ottawa

4.0 star property
Eco-certified Ottawa hotel connected to the convention center, steps from Rideau Canal

Choose dates to view prices

Photo gallery for The Westin Ottawa

Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Premium bedding, down comforters, pillowtop beds, in-room safe
2 restaurants, breakfast served
Reviews
8.6

Excellent

Popular amenities

  • Gym
  • Restaurant
  • Pet friendly
  • BarBarBar
  • PoolPoolPool
  • SpaSpaSpa

Explore the area

Map
11 Colonel By Dr, Ottawa, ON, K1N 9H4
  • Popular LocationShaw Centre1 min walk
  • Popular LocationUniversity of Ottawa7 min walk
  • Popular LocationParliament Hill13 min walk
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)15 min drive

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Room options

Executive Suite, 2 Double Beds, View

  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed, Non Smoking, View

  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds, Non Smoking, View

  • 252 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, View

9.7/10 Exceptional
  • 252 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, View

8.1/10 Very Good
  • 252 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, View

8.5/10 Very Good
  • 252 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds, Non Smoking

8.7/10 Excellent
  • 252 sq ft
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed, Non Smoking

8.8/10 Excellent
  • 252 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Ottawa

Located in Downtown Ottawa, The Westin Ottawa is next to popular attractions like Rideau Canal and Shaw Centre. This 492-room hotel has conveniences like 2 restaurants, an indoor pool, and a 24-hour gym. Centrally located in Ottawa, the hotel is connected to the convention center and also a short walk from University of Ottawa and Byward Market Square.

What's nearby

  • Shaw Centre - 1 min walk
  • University of Ottawa - 7 min walk
  • Byward Market Square - 7 min walk
  • National Gallery of Canada - 10 min walk
  • Parliament Hill - 13 min walk

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 5 min drive
  • The preferred airport is Ottawa International Airport (YOW): 16-min drive, 9.8 mi/15.8 km.

Restaurants

  • ‪Poulet Rouge Rideau Centre - ‬6 min walk
  • ‪Wilfrid's - ‬5 min walk
  • ‪JOEY Rideau - ‬5 min walk
  • ‪Zoe's Lounge - ‬4 min walk
  • ‪McDonald's - ‬4 min walk

About this property

The Westin Ottawa

Eco-certified Ottawa hotel connected to the convention center, steps from Rideau Canal
Guests staying at The Westin Ottawa enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for CAD 55 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect to find WiFi and 50-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other standard amenities include iPod docks, refrigerators, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 miles (CAD 30 per day)
  • Limo/town car service
  • Covered valet parking on site (CAD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:30 AM to 11:30 AM for a fee: CAD 5 to 25 for adults and CAD 5 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Daly's Restaurant
  • The Shore Club

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool
  • Racquetball/squash
  • Shopping mall

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 473,612 square feet of conference space
  • Meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 50-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200.00

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately CAD 5 to 25 for adults, and CAD 5 to 25 for children
  • Fee for in-room wireless internet: CAD 10.95 per day (rates may vary)
  • Covered valet parking fee: CAD 55 per day (in/out privileges)
  • Offsite parking fee: CAD 30 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

Frequently asked questions

Is a free cancellation option available at The Westin Ottawa?

The Westin Ottawa provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Westin Ottawa?

As of Jun 11, 2024, prices found for a 1-night stay for 2 adults at The Westin Ottawa on Jun 29, 2024 start from $162.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Westin Ottawa?

This hotel is situated in Downtown Ottawa, just steps from Rideau Canal, and within a 10-minute walk of Byward Market Square and National Gallery of Canada. You'll also find Parliament Hill and Canadian War Museum within a short drive.

Is there parking available at The Westin Ottawa?

Yes, covered valet parking is offered for CAD 55 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa at The Westin Ottawa?

Spa services at the hotel include massages.

Does The Westin Ottawa include a casino?

No, The Westin Ottawa doesn't have a casino.

Is there an indoor pool at The Westin Ottawa?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 10:00 PM.

Is The Westin Ottawa good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at The Westin Ottawa?

No, there isn't a spa tub at this hotel.

Does The Westin Ottawa feature a restaurant that includes a breakfast menu?

Yes, The Westin Ottawa has 2 restaurants, and serves to-go breakfast each morning for a surcharge.

Does The Westin Ottawa allow pets to stay free of charge?

Yes, dogs can stay for free at The Westin Ottawa.

Does The Westin Ottawa have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to The Westin Ottawa?

The closest major airport to The Westin Ottawa is Ottawa International Airport (YOW), which is 9.8 mi away (16 minutes by car).

Are there rooms with balconies that I can book at The Westin Ottawa?

No, there aren't any guestrooms with balconies at The Westin Ottawa.

Does The Westin Ottawa have a wedding venue?

There are wedding services available at The Westin Ottawa if that's in your vacation plans.

The Westin Ottawa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 580 out of 1003 reviews" "
Rating 8 - Good. 247 out of 1003 reviews" "
Rating 6 - Okay. 94 out of 1003 reviews" "
Rating 4 - Poor. 43 out of 1003 reviews" "
Rating 2 - Terrible. 39 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall property had everything. the staff was attentive and really helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Stayed 1 night in Mar 2024

10/10 Excellent

Jean-Roch

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Sydney

Stayed 1 night in Mar 2024

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service
Needs renovation
Stayed 2 nights in Mar 2024

10/10 Excellent

Kathleen A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, helpful staff. Clean, comfortable room heading toward tired but the view was fantastic. Daly’s for breakfast was great, especially our server. It was a great experience for a little staycation.
Stayed 1 night in Mar 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception staff, very attentive and friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Nevila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. Very convenient, aces to the mall and Shaw centre. Also very close, minutes walk from downtown.
Stayed 2 nights in Mar 2024

10/10 Excellent

Paulette

Stayed 1 night in Mar 2024