Crowne Plaza Orlando - Lake Buena Vista by IHG

4.0 star property
Mediterranean hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Crowne Plaza Orlando - Lake Buena Vista by IHG

Property amenity
Reception
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
8686 Palm Pkwy, Orlando, FL, 32836
  • Place, Orlando Vineland Premium Outlets
    ‪3 min drive‬
  • Place, Disney Springs™
    ‪3 min drive‬
  • Place, Walt Disney World® Resort
    ‪5 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

Room options

Standard Room (Selected at Check in)

8.0 out of 10
Very good
(21 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Balcony

7.8 out of 10
Good
(62 reviews)
  • 350 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub, Balcony (Mobility)

8.8 out of 10
Excellent
(14 reviews)
  • 350 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

7.0 out of 10
Good
(7 reviews)
  • 350 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony

8.2 out of 10
Very good
(142 reviews)
  • 350 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub, Balcony (Mobility)

  • 350 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

7.2 out of 10
Good
(7 reviews)
  • 350 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

You may also like

About the neighborhood

Orlando

Disney Springs™ is within 2 miles (3 km) of Crowne Plaza Orlando - Lake Buena Vista by IHG while other popular attractions such as Walt Disney World® Resort are within 3 miles (5 km). This 200-room, 4-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Orlando Vineland Premium Outlets - 3 min drive - 1.1 miles
  • Mary Queen of the Universe Shrine - 3 min drive - 1.5 miles
  • Disney Springs™ - 3 min drive - 1.5 miles
  • Walt Disney World® Resort - 5 min drive - 1.9 miles
  • Universal Studios Florida - 12 min drive - 9.1 miles

Getting around

  • Orlando Station - 26 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪Circle K - ‬5 min walk
  • ‪Olive Garden - ‬4 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Kungfu Kitchen - ‬3 min walk

About this property

Crowne Plaza Orlando - Lake Buena Vista by IHG

Mediterranean hotel with a 24-hour fitness center and a 24-hour front desk
At Crowne Plaza Orlando - Lake Buena Vista by IHG, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 17 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a conference center, a business center, and a microwave in a common area.
49-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.
Recreational amenities at the hotel include a waterslide, an outdoor pool, and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 17 per day)
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 14 to 19.99 per person
  • A restaurant

Restaurants on site

  • H Street Grille & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • In-room crib
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,807 square feet of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1989
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 250 and a deposit of USD 50 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 23 per accommodation, per night
The resort fee includes:
  • Faxes
  • Phone calls
  • Shuttle service

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 14.00 to 19.99 per person
  • Self parking fee: USD 17 per day
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation (varies based on length of stay) plus USD 250 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Orlando Lake Buena Vista
Comfort Inn Orlando Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista
Comfort Inn Buena Vista
Comfort Orlando Lake Buena Vista
Comfort Buena Vista
Crowne Plaza Orlando Lake Buena Vista
Royale Parc Hotel Orlando Lake Buena Vista
Crowne Plaza Orlando Lake Buena Vista an IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Orlando
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel Orlando

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Orlando - Lake Buena Vista by IHG?

Crowne Plaza Orlando - Lake Buena Vista by IHG provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What is there to do close to Crowne Plaza Orlando - Lake Buena Vista by IHG?

Guests enjoy the hotel's location in Orlando based on their ratings, and it's close to Disney Springs™, Epcot®, and Old Town. You'll also find Walt Disney World® Resort and Orlando Vineland Premium Outlets within a short drive.

Is there parking available at Crowne Plaza Orlando - Lake Buena Vista by IHG?

Yes, parking is offered for USD 17 per day. RV/bus/truck parking is also available for guests.

Does Crowne Plaza Orlando - Lake Buena Vista by IHG feature a casino on the premises?

No, Crowne Plaza Orlando - Lake Buena Vista by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Orlando - Lake Buena Vista by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Crowne Plaza Orlando - Lake Buena Vista by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a restaurant, and proposal/romance packages.

Does Crowne Plaza Orlando - Lake Buena Vista by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Orlando - Lake Buena Vista by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Orlando - Lake Buena Vista by IHG serves buffet breakfast for a surcharge each morning at H Street Grille & Lounge.

Will Crowne Plaza Orlando - Lake Buena Vista by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Crowne Plaza Orlando - Lake Buena Vista by IHG for a fee of USD 50 per accommodation, per stay. A deposit of USD 50 per stay is collected.

Does Crowne Plaza Orlando - Lake Buena Vista by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Crowne Plaza Orlando - Lake Buena Vista by IHG?

The closest major airport to Crowne Plaza Orlando - Lake Buena Vista by IHG is Kissimmee, FL (ISM-Kissimmee Gateway), which is 13.6 mi away (30 minutes by car). Another top airport is Orlando Intl. Airport (MCO), which is located 17.9 mi away (28-minute drive).

Are there rooms with balconies at Crowne Plaza Orlando - Lake Buena Vista by IHG?

Yes, some guestrooms at Crowne Plaza Orlando - Lake Buena Vista by IHG offer a balcony and may feature resort views.

Crowne Plaza Orlando - Lake Buena Vista by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 455 out of 1002 reviews
Rating 8 - Good. 243 out of 1002 reviews
Rating 6 - Okay. 145 out of 1002 reviews
Rating 4 - Poor. 80 out of 1002 reviews
Rating 2 - Terrible. 79 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Amanda

Stayed 1 night in Sep 2025

4/10 Poor

Alma

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a parking fee and resort fee that were both undisclosed as well as not told when they were explaining they would return the entire amount charged on my credit card as a charge for incidentals only. The front desk staff at check in was not friendly. Rooms were ok however bathroom door did not fully close, very thin sheets that felt just like a top sheet. All that plus no free breakfast. No reason to stay here with all the choices you have around. Overall wouldn’t stay here again
Stayed 1 night in Sep 2025

4/10 Poor

Alisha

Traveled with partner
Disliked: Amenities, property conditions & facilities
Our sheets were DIRTY! Pictures to show definitely would not stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Tohar

Stayed 1 night in Aug 2025

10/10 Excellent

Tohar

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Tammara

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Hong

Stayed 5 nights in Aug 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Yenny

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

juan

Traveled with group
Liked: Cleanliness, property conditions & facilities
waiter at breakfast area no cordially person
Stayed 2 nights in Aug 2025

6/10 Okay

Willie

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good last minute hotel

Potty pad was left on the balcony from someone who had a pet. And also someone left there dog on the balcony almost all night and the poor dog screamed and barked all night.
Stayed 1 night in Sep 2025

4/10 Poor

Chris

Stayed 1 night in Aug 2025

4/10 Poor

TAMESHA

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Horrible Customer Service/Vacation Turned BSF

Check in experience went well & agent Precious was exceptionally nice, amazing & professional with customer service. But after check in process everything went downhill after that. Was in vacation with my son and booked our first night (8/9/25) directly on site at the hotel. We were given room on the 4th floor 1. First night bathroom door didn't close. It was sliding door that kept sliding back open so me & son were unable to get privacy whenever either used it 2. Using shower caused water to leak all over bathroom floor & into front door foyer so hotel moved us to different room on 5th floor. I booked this 2nd night (8/10/25) through Hotels.com 3.We had same issue in new room with the shower leaking water into bathroom floor and into the front door foyer. Bathroom door had same issue kept sliding open 4. I asked for another room with upgraded shower. Manager said he didn't have any but gave us free night (8/11/2025) & different room on 7th floor. He told only perk was we could view fireworks at Disneyland directly from our balcony from 9pm-10pm that night. My son & I sat on balcony for entire hour & saw nothing. 5. TV also didn't work in upgraded room. No cable 4. Mgr gave us a coupon for free dinner for 2 at the restaurant located in the lobby & also signed it. When we went to redeem it the waitress at bar said she didn't know what it was & said she had to go get permission to let me eat for free. Then she only wanted to allow me to get a salad & appetizer.
Stayed 1 night in Aug 2025

10/10 Excellent

Danilo

Stayed 3 nights in Aug 2025

10/10 Excellent

Jolanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was decent. Front desk was also very friendly. Very close to shopping.
Stayed 2 nights in Aug 2025

8/10 Good

willie

Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Pricilla

Stayed 1 night in Aug 2025

6/10 Okay

Marcus

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Improvements

The stay was okay but 2nd floor needs an ice machine. There was maintenance drilling at 2 am in the room next door. We were compensated with a late check out. Otherwise the hotel is great.
Stayed 2 nights in Aug 2025

6/10 Okay

Ketzie M

Traveled with family
Stayed 1 night in Jul 2025

6/10 Okay

Dwight

It was ok
Stayed 4 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend

Great customer service, clean rooms and a great view over the balcony.
Stayed 1 night in Aug 2025

6/10 Okay

Lashon

Liked: Cleanliness, room comfort
The ba
Stayed 1 night in Aug 2025

6/10 Okay

Kescia

Disliked: Cleanliness, staff & service, room comfort
The room was clean but needs upgrades. It felt wet and smelled like mildew. The cosmetics when you walk into the lobby are nice though.
Stayed 2 nights in Aug 2025

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025