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Empress Hotel

Property class: 2

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Photo gallery for Empress Hotel

A two-story hotel with a central entrance, a balcony on the upper floor, and a flag in front.
A small black metal shelf with a white towel placed on it, positioned against a wall with a mirror reflecting part of the room.
A two-story building with a sign reading "The EMPRESS HOTEL". There are potted plants on the ground floor and a flag on the balcony.
A hallway with a reception desk, a clock, and a fire extinguisher.
A vending machine with snacks and a beverage dispenser.

Reviews

4.8 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
1317 Ursulines Ave, New Orleans, LA, 70116
  • Place, Bourbon Street
    ‪8 min walk‬
  • Place, Royal Street
    ‪10 min walk‬
  • Place, Mardi Gras
    ‪13 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

A bedroom with a bed, a chair, a small table, and a painting on the wall.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Total with taxes and fees
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About the neighborhood

New Orleans

Located in Mid-City District, Empress Hotel is within a 10-minute walk of popular sights such as Bourbon Street and Royal Street. This 36-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.

What's nearby

  • Bourbon Street - 8 min walk - 0.5 miles
  • Royal Street - 10 min walk - 0.6 miles
  • Mardi Gras - 13 min walk - 0.7 miles
  • Saenger Theatre - 15 min walk - 0.8 miles
  • Jackson Square - 15 min walk - 0.8 miles

Getting around

  • North Rampart at Ursulines Stop - 4 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Manchu Food Store - ‬8 min walk
  • ‪Lost Coyote - ‬8 min walk
  • ‪Holy Diver - ‬9 min walk
  • ‪Port of Call - ‬10 min walk
  • ‪Poor Boys - ‬9 min walk

About this property

Empress Hotel

Empress Hotel features free WiFi in public areas and a garden. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests. This hotel also has a vending machine.
Guests can expect to find free WiFi and TVs. Housekeeping is available on request.

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  • Parking included
  • Free WiFi
  • Air conditioning
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Entertainment

  • TV

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 60.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 20.00 per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Frequently asked questions

What is there to do close to Empress Hotel?

This hotel is situated in Mid-City District within a 10-minute walk of Bourbon Street and Royal Street. You'll also find Jackson Square and Canal Street less than a mile away.

How much does it cost to stay at Empress Hotel?

As of Oct 28, 2026, prices found for a 1-night stay for 2 adults at Empress Hotel on Nov 2, 2026 start from $82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Empress Hotel?

Yes, uncovered self parking is offered for free at the hotel.

Does Empress Hotel include a casino at the property?

No, Empress Hotel doesn't have a casino.

Will I find an indoor pool at Empress Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Empress Hotel?

Amenities at this hotel that appeal to couples include a garden and a 24-hour front desk.

Does Empress Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Empress Hotel have a restaurant that serves breakfast?

No, Empress Hotel doesn't have a restaurant that serves breakfast.

Will Empress Hotel allow pets to stay for free?

Yes, pets stay free at Empress Hotel.

Does Empress Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Empress Hotel?

The closest major airport to Empress Hotel is Louis Armstrong New Orleans Intl. Airport (MSY), which is 15.6 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Empress Hotel?

No, there aren't any guestrooms with balconies at Empress Hotel.

Empress Hotel Reviews

Reviews

4.8
Rating 10 - Excellent. 3 out of 22 reviews
Rating 8 - Good. 4 out of 22 reviews
Rating 6 - Okay. 1 out of 22 reviews
Rating 4 - Poor. 3 out of 22 reviews
Rating 2 - Terrible. 11 out of 22 reviews

4.6/10

Cleanliness

6.6/10

Staff & service

3.8/10

Amenities

4.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Room was clean and staff was wonderful.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Adequate room but no hot water, good location, no in room coffee but can get it on the front balcony....i would stay here again!
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
The reason it’s priced low is because of the condition of the hotel. The staff were very nice, WiFi was spotty but that’s in most hotels and if your in NOLA you are not in the hotel much anyways besides to sleep so this provided exactly that. I traveled solo and had no issues. Do not stay here if you are expecting luxury.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A bit outdated design but very clean.
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needed a last minute place. I wouldn’t recommend. Pretty ick, awful bed, gross bedding. You have to leave your key with the hotel each time you leave. Staff were nice.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place and staff. It’s old, smelly and dirty. If I could give it a zero I would. DO NOT STAY THERE!!!!
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the most horrible hotel experience ever. Just… don’t.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
Yes
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness
Tv didn’t work and the sink had a major leak with a bucket underneath but it was quiet and safe for the most part. The balcony was a great relaxation spot and I was there for 2 days enjoying the city so I wasn’t too picky. Oh and 25 cent for a bucket of ice when I paid $300 to stay there was a little crazy to me but overall a nice laid back visit.
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
The room was disgusting, my bed was in a plastic bag to cover stains ig, the floor was broken and the shower drain was clogged whit hair and other gross stuff
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
There was no hot water for my entire stay. They also have a guest policy where I was forced to pay additional fees anytime I had someone in my room. Worst experience I’ve had.
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t planning to leave a review because there are already plenty of comments describing this hotel, and they are accurate. I only chose to stay here because I needed a place to sleep for two nights and knew I would barely spend any time at the hotel. Since it was much cheaper than the other options, I accepted that it wouldn’t be a great experience. The hotel was pretty much exactly what I expected—quite bad—but the lower price was the only real benefit. That’s why I was extremely frustrated when they refused to return my security deposit. I followed all the rules, didn’t damage anything, and spent as little time at the property as possible. I called the hotel multiple times and spoke with several employees. Each time, I was told they would mail me a check for my deposit. It’s now been more than three weeks, and I still haven’t received anything. At this point, I’ve given up on getting my money back, so I’m leaving this review because it’s the only way I can share my experience and warn other guests.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dingy and the bathroom door was rotting away. The door to the room was about as thin as cardboard. The WiFi signal was decent. I had to wait 10 minutes at the front desk before anybody even came by to check me in. I know that happened to somebody else because when I was trying to sleep in the next morning, somebody at the front desk was shouting “HELLO…?” for like 30 minutes straight. I was frequently woken up by loud conversations people were having in the front lobby because the walls and doors were so thin and the people were so loud. These loud drunken conversations continued from midnight till about 5:45 am. The only good thing about this place is that it offers a cheap stay really close to the French Quarter but unless I was dirt poor and desperate I’ll never go back here again.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was honestly the worst stay I’ve had. The entire place smelled like smoke, from the front desk all the way to the room, and the bed was in really poor condition. I’ll be honest, I didn’t realize my checkout time and that part was my mistake. But they packed up and removed all my belongings without informing me. When I came back, I explained it was unintentional, offered to pay, and asked if I could extend my stay. Instead, they kept my $60 deposit, asked for another deposit with higher rent, and even charged me just to get my own belongings back. I chose to leave. I had to book another hotel last minute, which cost more, but it was a relief to get out of there. What really upset me was that my MacBook charging brick and skincare items were missing. The new front desk staff member did try to help, but when I calmly brought it up, Ms. Brooke became defensive and said everything had been packed. I checked multiple times and only found the cords. I even opened my suitcase at the front desk to show I wasn’t making this up. I ended up taking a total loss of $128. This was a genuinely frustrating experience, and I wouldn’t stay here again.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Stayed 5 nights in Mar 2026
Verified review

2/10 Terrible

Stayed 2 nights in Jan 2026