Maison St Charles

3.0 star property
Hotel with an outdoor pool, a quick walk to National World War II Museum

Choose dates to view prices

Photo gallery for Maison St Charles

Exterior
Lunch and dinner served, seafood
Property grounds
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available

Explore the area

View in a map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • Place, National World War II Museum
    ‪6 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪13 min walk‬
  • Place, Port of New Orleans
    ‪19 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • 193 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed with Sofa bed

  • 473 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Accessible

  • 473 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed

  • 807 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Honeymoon Suite, 1 King Bed with Sofa bed

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Two Bedroom Suites

  • 688 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

New Orleans

Located in Central City within a short walk of National World War II Museum, Maison St Charles is within a mile (2 km) of other popular sights such as Ernest N. Morial Convention Center. This 3-star hotel has 130 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • National World War II Museum - 6 min walk - 0.4 miles
  • Ernest N. Morial Convention Center - 13 min walk - 0.7 miles
  • Caesars Superdome - 15 min walk - 0.8 miles
  • Port of New Orleans - 19 min walk - 1.1 miles
  • Canal Street - 19 min walk - 1.1 miles

Getting around

  • Saint Charles at Erato Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪Wendy's - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬1 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Maïs Arepas - ‬4 min walk

About this property

Maison St Charles

Hotel with an outdoor pool, a quick walk to National World War II Museum
At Maison St Charles, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 25.0 per night. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a hot tub, meeting rooms, and a business center.
Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 25 per night)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from August 11 2025 to December 31 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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Frequently asked questions

Are free cancellation options available at Maison St Charles?

Maison St Charles offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Maison St Charles?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Maison St Charles on Nov 3, 2025 start from $94.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Maison St Charles?

This hotel is situated in Central City within a 10-minute walk of National World War II Museum and Magazine Street. You'll also find Caesars Superdome and Bourbon Street within a short drive.

Is parking available on site at Maison St Charles?

Yes, secured parking is offered for USD 25.0 per night. Though parking is limited, accessible parking is also available.

Does Maison St Charles include a casino on the premises?

No, Maison St Charles doesn't have a casino.

Will I find an indoor pool at Maison St Charles?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 9:00 AM and 10 PM.

What will couples enjoy most about a stay at Maison St Charles?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Maison St Charles have a hot tub?

Yes, this hotel has a spa tub.

Does Maison St Charles have a restaurant that serves breakfast?

Yes, Maison St Charles serves to-go breakfast for a surcharge each morning at Mr. Eds Seafood.

Will Maison St Charles allow pets to stay for free?

Although they can't stay for free, pets are welcome at Maison St Charles for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Maison St Charles?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Maison St Charles?

The closest major airport to Maison St Charles is Louis Armstrong New Orleans Intl. Airport (MSY), which is 15.4 mi away (22 minutes by car).

Are there rooms with balconies at Maison St Charles?

No, there aren't any guestrooms with balconies at Maison St Charles.

Reviews

Maison St Charles Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 178 out of 302 reviews
Rating 8 - Good. 64 out of 302 reviews
Rating 6 - Okay. 24 out of 302 reviews
Rating 4 - Poor. 16 out of 302 reviews
Rating 2 - Terrible. 20 out of 302 reviews

Reviews

6/10 Okay

Francis

Disliked: Cleanliness

Complain Room cleaning issue

Subject: Request for Compensation – Room Cleaning Issue Dear Mrs as Hotel Manager, I hope this message finds you well. We recently stayed at Maison St. Charles from july 2nd to july 8th 2025 at room #219 and while we enjoyed some aspects of our visit ( situation and welcome, breakfast ) , we were very disappointed that our room was not cleaned on 5 out of the 6 days of our stay. Bed, sheets change, bathroom sink and shower, ground never been cleaned We were obliged to request 3 times at the front desk some new towels realizing ,when coming back from our visits the room was not cleaned up. Also obliged to request at the front desk the day before check out a toilett brush to clean our toilets by ourself. This situation is not normal and very frustrating. Given this inconvenience, we would kindly like to request a goodwill gesture or some form of compensation for the lack of housekeeping services during our stay. Thank you in advance for your understanding and attention to this matter. We look forward to hearing from you. The above complain has been notified at check out giving you our email for your return. On july,13th,still waiting your return. Best regards,
Stayed 6 nights in Jul 2025

8/10 Good

Janice

Liked: Cleanliness, property conditions & facilities
The staff was nice but the bed was so high I had to jump into it. Also they gave me a room by the vending machine, Noise all night. To get to my room i had to go on a journey. I dont like that it takes them over a week to refund you your incidental hold.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rhonda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Stephon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Shirelle L

Liked: Cleanliness, amenities, property conditions & facilities
Very quiet atmosphere. Very easy to get to everything.
Stayed 7 nights in Jul 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonus Charges

If you are reading this, I highly recommend you stay elsewhere. They will make additional, separate charges on your card after you leave. They will call it “parking tax” despite parking being included on your final bill and this separate will also include nights you didn’t stay (I stayed 2 but they charged 3). I don’t know what kind of scam they’re running but you should really try to avoid it.
Stayed 3 nights in Jun 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, property conditions & facilities
Nice hotel and location was perfect. Clean and comfortable room. Staff was nice and accommodating.
Stayed 5 nights in Jul 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near it all

Had a hiccup first day in hotel with water leaking on floor from AC but staff was able to move us to another room next day. Hotel was clean, beds were comfortable, staff was friendly and helpful and were very prompt with anything we needed. Hotel is next to tram line which is very convenient for taking around places like French Quarter and other streets. Only downside was the hot tub was way too hot for myself to get into but overall would definitely stay here again.
Stayed 4 nights in Jun 2025

10/10 Excellent

stephon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Tara

Disliked: Staff & service
Parking
Stayed 2 nights in Jul 2025

6/10 Okay

Kyna

Liked: Staff & service
Stayed 1 night in Jul 2025

4/10 Poor

Simone

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

6/10 Okay

Caroline

Large plexiglass window above door with bright outside hallway light shining in all night. Reported to security and front desk with no avail. Had to find
Stayed 3 nights in Jun 2025

4/10 Poor

Robert

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Smoke alarm had low battery chirp, instead of relacing the battery they took the alarm out. Staff was more interested in talking on their phone than helping. Towel rack fell off the wall, you could see it had been "fixed" many times before. An airplane toilet had more room than the one in our room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Noel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

2/10 Terrible

Kian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Pam Marshall and Dave

Disliked: Staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

BRYAN

Liked: Cleanliness, staff & service, property conditions & facilities
My room had outside exit to a private, quiet, courtyard that seemed safe, private. Yet was walking distance to the quarter.
Stayed 2 nights in Jun 2025

2/10 Terrible

Christopher

Stayed 2 nights in Jun 2025

8/10 Good

robbie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were beyond helpful! We are from Jersey and the way the staff guided us through the last few days was great!
Stayed 2 nights in Jun 2025

2/10 Terrible

Toriane

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
They have a great little pool and a bunch of nice courtyards!
Stayed 2 nights in Jun 2025

6/10 Okay

Chantay

Disliked: Cleanliness, property conditions & facilities
Couches in the main lobby were stained. No one in the lobby on arrival, parking was confusing. Cup stains on the table in the room but other than that it was fairly clean. Elevators not working,
Stayed 1 night in Jun 2025