Hyatt Place Memphis Primacy Park

3.0 star property
Suburban hotel with free breakfast and area shuttle service

Choose dates to view prices

Photo gallery for Hyatt Place Memphis Primacy Park

Enjoy cooking in this well-equipped kitchen with a stainless steel oven, refrigerator, and ample storage.
Two large beds with white linens and a wooden headboard, complemented by a nightstand with a telephone and a lamp.
Relax in our spacious lobby with a seating area, reception desk, and unique wall feature.
Relax by the pool with a clear view of the water's surface, surrounded by a seating area with a sofa and chairs.
Enjoy a drink at the central bar, surrounded by comfortable seating and a large flat-screen TV.

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
1220 Primacy Pkwy, Memphis, TN, 38119
  • Baptist Memorial Hospital-Memphis
    ‪5 min drive‬
  • Memphis Botanic Garden
    ‪7 min drive‬
  • University of Memphis
    ‪9 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

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Room options

Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds

8.0 out of 10
Very good
(85 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(74 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Specialty)

9.2 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Specialty)

7.8 out of 10
Good
(32 reviews)
  • Sleeps 6
  • 2 Double Beds

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About the neighborhood

Memphis

Located within a leisurely stroll of Lichterman Nature Center, Hyatt Place Memphis Primacy Park is within a few miles (5 km) of Opera Memphis. This 128-room hotel welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Baptist Memorial Hospital-Memphis - 5 min drive - 2.9 miles
  • Memphis Botanic Garden - 7 min drive - 3.8 miles
  • Shelby Farms Visitor Center - 9 min drive - 5.5 miles
  • University of Memphis - 9 min drive - 5.3 miles
  • Graceland - 18 min drive - 14.0 miles

Getting around

  • Memphis Central Station - 23 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬14 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Panda Express - ‬12 min walk
  • ‪Central BBQ Poplar - ‬9 min walk
  • ‪Bog & Barley - ‬10 min walk

About this property

Hyatt Place Memphis Primacy Park

Suburban hotel with free breakfast and area shuttle service
Guests of Hyatt Place Memphis Primacy Park enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is USD 7 per day, and there's also a free area shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
42-inch flat-screen TVs come with DVD players and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include sofa beds, sitting areas, and refrigerators.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Self parking on site (USD 7 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,173 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Built in 1996
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 7 per day
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April 01 to October 01.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place Memphis Primacy Park
Hyatt Place Primacy
Hyatt Place Primacy Hotel
Hyatt Place Primacy Hotel Memphis Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Primacy Park Hotel
Hyatt Place Primacy Park
Hyatt Place Memphis Primacy Parkway Hotel Memphis
Hyatt Memphis Primacy Parkway
Hyatt Memphis Primacy Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Memphis Primacy Park Memphis
Hyatt Place Memphis Primacy Park Hotel Memphis

Frequently asked questions

Is a free cancellation option available at Hyatt Place Memphis Primacy Park?

Hyatt Place Memphis Primacy Park offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do near Hyatt Place Memphis Primacy Park?

This hotel is located in Memphis within a short 8-minute walk of Lichterman Nature Center. You'll also find Memphis Botanic Garden and Dixon Gallery and Gardens within a short drive.

Will I be able to park at Hyatt Place Memphis Primacy Park?

Yes, parking is offered for USD 7 per day.

Does Hyatt Place Memphis Primacy Park include a casino?

No, Hyatt Place Memphis Primacy Park doesn't have a casino.

Is there an indoor pool at Hyatt Place Memphis Primacy Park?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from April 01 until October 01.

Is Hyatt Place Memphis Primacy Park a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Does Hyatt Place Memphis Primacy Park have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Memphis Primacy Park have a restaurant that serves breakfast?

Yes, Hyatt Place Memphis Primacy Park serves free buffet breakfast each morning from its restaurant.

Does Hyatt Place Memphis Primacy Park allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Memphis Primacy Park for a fee of USD 100 per accommodation, per stay.

Does Hyatt Place Memphis Primacy Park have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hyatt Place Memphis Primacy Park?

The closest major airport to Hyatt Place Memphis Primacy Park is Memphis International Airport (MEM), which is 11.9 mi away (16 minutes by car).

Can I book a room with a balcony at Hyatt Place Memphis Primacy Park?

No, there aren't any guestrooms with balconies at Hyatt Place Memphis Primacy Park.

Hyatt Place Memphis Primacy Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 461 out of 1007 reviews
Rating 8 - Good. 221 out of 1007 reviews
Rating 6 - Okay. 146 out of 1007 reviews
Rating 4 - Poor. 87 out of 1007 reviews
Rating 2 - Terrible. 92 out of 1007 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mehmet

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at this Hyatt Place and was extremely disappointed. The entire place stinks with a musty, unpleasant odor that hits you as soon as you walk in. The carpets are old, stained, and look like they haven’t been cleaned in years. The room didn’t feel clean, and the air felt stuffy and damp the whole time. It’s honestly uncomfortable to stay here, and I couldn’t wait to leave. Definitely not the quality you expect from Hyatt. Save yourself the headache and stay away from this hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Margie

Business traveler
Liked: Cleanliness
Buyer beware. Property itself? Fine. Staff? Great. Parking? THIS HOTEL IS LOCATED IN A SUBURB!!! THERE IS PLENTY AND I MEAN PLENTY OF SPACE FOR PARKING!! They charge a HIDDEN FEE $7/day. I stayed at three other equal in amenities and of similar in size and corporate/chain quality. NONE of the other major hotels in the area charge for parking! Ut wasn't like it was in a covered garage or security gate controlled/patrolled. It is a FEE of greed and not necessary. Do NOT STAY here unless you like given this corporation an extra $7 for nothing! Stay at one of the other majors who do NOT charge an unnecessary parking fee.
Stayed 4 nights in Jul 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean, friendly, convenient, and great price.
Stayed 1 night in Jun 2025

4/10 Poor

Daniel

Stayed 1 night in Jun 2025

10/10 Excellent

Vincent

Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Hyattplace customer service is horrible.

I have found the front desk staff at Hyatt places to be fairly uninterested. This particular booking was a bust bc when we arrived, they had no two bed rooms. She said there was no phone number for her to reach us but it was on the hotels.com im sure and im in their system. TheyNEVER answer their phones so im sure they wouldnt bother to call if they wanted to.
Stayed 2 nights in May 2025

8/10 Good

Enoch

Stayed 3 nights in Apr 2025

10/10 Excellent

Vatrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Annese

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good stay!!
Stayed 5 nights in Apr 2025

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
The website (hotels.com) didn’t say anything about paying for parking. When I got there I saw signs saying we had to pay to park there unless we were silver members. I didn’t like that at all. They had just cleaned our room before we got there but the floor was still damp and the bed sheets felt a little damp also. The breakfast was good. I did enjoy that. Overall I enjoyed the hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pierangelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay

The stay experience was good. The property was well kept up although it is starting show a bit wear and tear but overall it was good. I don’t know why had to pay for parking.
Stayed 1 night in Apr 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Breakfast was horrible
Stayed 1 night in Apr 2025

10/10 Excellent

Xiaoyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Candace, Tiptonville

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros:Receptionist was amazing nice, property was quite, and room was clean.Also, breakfast was It's walkable distance to food restaurants and hospital Con: Paying $7 for parking and bedding pillows were hard.It was mentioned that if you use chime and cash app it takes 30 days for your $100 deposit to get back on your card. Overall it was worth the stay!!
Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with family
Liked: Room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Property needs updating

This property needs an overhaul. The parking lot has multiple large potholes. Our rooms had stained or bleach spotted sofas. The paint in both rooms were not professionally done or complete in some areas. The chairs , doors and other furniture were scuffed scratched and/or damaged. It appears as minimal effort was done to make it presentable. While there there was a local power outage but the hotel does not have an adequate generator, only the door locks worked.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

4/10 Poor

Jacqueline

Stayed 1 night in Mar 2025

6/10 Okay

Bradley

Traveled with family and small children, Traveled with pets
Liked: Cleanliness
Repeat stay. Our halfway stop point from the north to the south in our travels. Nice place just to rest up for the 2nd leg of our trip
Stayed 1 night in Apr 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was fantastic. They went above and beyond. Very convenient if visiting St Francis hospital.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. Front desk staff went above and beyond for me.
Stayed 2 nights in Apr 2025

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025