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Comfort Suites Madison West - Middleton

2.5 star property
Family-friendly hotel with area shuttle service and a 24-hour front desk

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Photo gallery for Comfort Suites Madison West - Middleton

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1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds
Lobby
Lobby
Indoor pool

Popular amenities

  • Hot Tub
  • Pet friendly
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
1253 John Q Hammons Dr, Madison, WI, 53717
  • West Towne Mall
    ‪4 min drive‬
  • University of Wisconsin-Madison
    ‪11 min drive‬
  • Camp Randall Stadium
    ‪13 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪24 min drive‬

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Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds with Sofa bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 2 Double Beds with Sofa bed, Non Smoking

8.4 out of 10
Very good
(56 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the neighborhood

Madison

Located within a mile (2 km) of Capital Brewery, Comfort Suites Madison West - Middleton is within 2 miles (3 km) of National Mustard Museum. This 95-room hotel has an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • West Towne Mall - 4 min drive - 2.2 miles
  • Hilldale Shopping Center - 8 min drive - 4.7 miles
  • University of Wisconsin-Madison - 11 min drive - 6.0 miles
  • University of Wisconsin Hospital and Clinics - 11 min drive - 6.0 miles
  • Camp Randall Stadium - 13 min drive - 7.1 miles

Getting around

  • Madison Station - 18 min drive
  • Dane County Regional Airport (MSN) - 20 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Starbucks - ‬10 min walk
  • ‪Tanner's Bar & Grill - ‬11 min walk
  • ‪Panera Bread - ‬17 min walk

About this property

Comfort Suites Madison West - Middleton

Family-friendly hotel with area shuttle service and a 24-hour front desk
At Comfort Suites Madison West - Middleton, guests have access to an indoor pool, free WiFi in public areas, and a hot tub. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Other amenities at this family-friendly hotel include a business center, an arcade/game room, and free newspapers.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Sofa beds, refrigerators, and microwaves are also available.
An indoor pool and a hot tub are on site.

Languages

English, Spanish

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  • Hot Tub
  • Breakfast included
  • Free airport shuttle
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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Things to do

  • Arcade/game room
  • Hot tub
  • Indoor pool

Family friendly

  • Arcade/game room
  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet (varies based on length of stay)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Hotel Madison
Comfort Suites Madison
Comfort Suites Madison Hotel
Madison Comfort Suites
Comfort Suites Madison West Hotel Madison
Comfort Suites Madison
Comfort Suites Madison West
Comfort Suites Madison West - Middleton Hotel
Comfort Suites Madison West - Middleton Madison
Comfort Suites Madison West - Middleton Hotel Madison

Frequently asked questions

Is a free cancellation option available at Comfort Suites Madison West - Middleton?

Comfort Suites Madison West - Middleton offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What's there to do close to Comfort Suites Madison West - Middleton?

This hotel is located in Madison within a short 20-minute walk of Capital Brewery. You'll also find West Towne Mall and Lake Mendota within a short drive.

Is there parking available at Comfort Suites Madison West - Middleton?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Comfort Suites Madison West - Middleton feature a casino at the property?

No, Comfort Suites Madison West - Middleton doesn't have a casino.

Is there an indoor pool at Comfort Suites Madison West - Middleton?

Yes, this hotel has an indoor pool along with a hot tub.

Is Comfort Suites Madison West - Middleton a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a hydromassage showerhead and free Internet access as well as an indoor pool.

Are there hot tubs at Comfort Suites Madison West - Middleton?

Yes, guests can enjoy a spa tub at this hotel.

Does Comfort Suites Madison West - Middleton have a restaurant with a breakfast menu?

No, Comfort Suites Madison West - Middleton doesn't have a restaurant that serves breakfast.

Does Comfort Suites Madison West - Middleton allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Comfort Suites Madison West - Middleton for a fee of USD 15 per pet, per day.

Does Comfort Suites Madison West - Middleton have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Comfort Suites Madison West - Middleton?

The closest major airport to Comfort Suites Madison West - Middleton is Dane County Regional Airport (MSN), which is 14.6 mi away (20 minutes by car).

Are there rooms with balconies at Comfort Suites Madison West - Middleton?

No, at Comfort Suites Madison West - Middleton, there aren't any guestrooms that list a balcony.

Comfort Suites Madison West - Middleton Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 172 out of 370 reviews
Rating 8 - Good. 93 out of 370 reviews
Rating 6 - Okay. 45 out of 370 reviews
Rating 4 - Poor. 26 out of 370 reviews
Rating 2 - Terrible. 34 out of 370 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

crystal

Liked: Cleanliness, amenities
Always clean
Stayed 1 night in May 2025

8/10 Good

troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and comfortable stay. Need a car or be prepare to use Uber or Lyft for getting around.
Stayed 2 nights in Apr 2025

2/10 Terrible

Jay

Disliked: Cleanliness, staff & service, property conditions & facilities
Thieves
Stayed 4 nights in Apr 2025

8/10 Good

Reese

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the curtains that much; they felt as if they were very transparent. Also, the hot tub jets only worked on one side of the tub.
Stayed 1 night in Apr 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy loved the pillows lol
Stayed 1 night in Apr 2025

8/10 Good

Kara

Traveled with family
Liked: Staff & service
Good service and our room was relatively clean accept there was garbage left in the window from previous occupants. There was garbage in the elevator our entire stay. The hot tub was nice and hot but filthy. Did pool was also dirty. Just showered right away. Breakfast was convenient and delicious. Front desk was always available and accommodating.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Rubi

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Strong unpleasant odor on 3rd floor and dirty bedsheets
Stayed 2 nights in Apr 2025

2/10 Terrible

Kadysh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

GEORGEANNE, CENTRAL CITY

Liked: Cleanliness, staff & service, property conditions & facilities
Familiar place to stay for our annual trip to Madison.
Stayed 2 nights in Apr 2025

2/10 Terrible

julie

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sink was plugged up in bathroom, room was not clean. Staff did change our room, housekeeping is done every 3 days, ran out of towels and only was able to get 2 washcloths (one was dirty, so was not able to use it) unable to get additional towels. Staff was not helpful. Did not honor Expedia pricing on room, had to pay additional charge. Would not stay at this hotel again, poorly run. No manager on site to complain to.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
worked out good
Stayed 3 nights in Apr 2025

8/10 Good

Jennifer

Stayed 1 night in Apr 2025

6/10 Okay

Brian

Stayed 2 nights in Apr 2025

10/10 Excellent

Heather

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 3 nights in Mar 2025

10/10 Excellent

SIA

Stayed 1 night in Mar 2025

4/10 Poor

Michelle

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I liked the hours of the pool . I didn't like how our room wasn't cleaned during our stay. We didn’t have clean towels for our second night. Also didn’t get breakfast the first morning because it started at 7am and we had to leave by 630am
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly!! Great area to stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Dionte

Stayed 1 night in Mar 2025

2/10 Terrible

Quentin, Marshfield

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arriving to the hotel the parking lot had vehicles in the parking lot blaring music and permiating smoke from the cars. The smoke had a distinct smell of marijuna. Upon arriving into our room we found garbage behind the sleeper sofa and under both beds. Garbage included gum, M&M’s, various bags of sandwich crackers. We cleaned this up to the best of our ability. When we went to pull out the sleeper sofa we found a dirty fitted sheet that had stains and someone’s hair on it. In the meantime we pulled the extra sheets and blankets from the armour not inly to find stained sheets and again someone’s hair that wasn’t ours. After establishing we wanted to gather new sheets and blankets I took the dirty laundry to the front desk which in turn they gave me a folded up sheet set and blanket set. In turn we returned to the room to find the sheets were stained again. My wife took the sheets back to the front desk and those sheets were finally satisfactory. Once we open the second blanket up we found what looked like mascara stained blanket. I was able to return to the desk and get what was finally a decent looking blanket. During our departure we walked to our truck and found that the vehicle that was parked next to us had thrown out a variety of garbage into the adjacent parking spot. Garbage included leftover wings, clothes, shoes, mascara and flip flops. So much garbage thatbit led us to evaluate our vehicle to ensure that there was not any damage to it.
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

crystal

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for the price! Always clean and the breakfast is always fresh
Stayed 1 night in Mar 2025

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Rebeka

Liked: Room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Ryleigh

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel and stay here everytime I pass through Madison. The staff is always kind, the room is always clean. The rooms are very spacious and quiet. The parking lot is well lit and quiet. I definitely recommend staying here.
Stayed 1 night in Nov 2024

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