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Best Western East Towne Suites

2.5 star property
Hotel in Madison with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western East Towne Suites

Indoor pool, sun loungers
Lobby
Indoor pool, sun loungers
Business center
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Pet friendly

Explore the area

View in a map
4801 Annamark Dr, Madison, WI, 53704-7402
  • Place, East Towne Mall
    ‪8 min walk‬
  • Place, American Center
    ‪1 min drive‬
  • Place, Madison Area Technical College
    ‪3 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Balcony

Suite, 1 Queen Bed, Non Smoking, Balcony | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking, Balcony

7.2 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Oversized Room)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking (Oversized Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(47 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Suite-2 Double Beds, Non-Smoking, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Balcony

  • Sleeps 2

Two Rooms King Suite with Sofabed

  • Sleeps 4

Accessible Suite Queen Bed, Mobility Accessible, Walk In Shower, Sofabed, Working Desk, Microwave And Refrigerator, Non Smoking

  • Sleeps 4

Accessible-Suite 1 King Bed, Mobility Accessible, Walk In Shower, Sofabed, Work Desk, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-Suite 1 King Bed, Mobility Accessible, Roll In Shower, Sofabed, Work Desk, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Suite, 1 King Bed, Accessible, Refrigerator&Microwave (with Sofabed)

  • Sleeps 2

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 2

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Exterior

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About the neighborhood

Madison

Within a short walk of East Towne Mall, Best Western East Towne Suites is within a mile (2 km) of American Center. This 122-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • East Towne Mall - 8 min walk - 0.5 miles
  • American Center - 1 min drive - 0.9 miles
  • Madison Area Technical College - 3 min drive - 2.0 miles
  • University of Wisconsin-Madison - 16 min drive - 7.7 miles
  • Camp Randall Stadium - 17 min drive - 8.3 miles

Getting around

  • Madison Station - 20 min drive
  • Dane County Regional Airport (MSN) - 13 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Portillo’s - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk

About this property

Best Western East Towne Suites

Hotel in Madison with free breakfast and a fitness center
Guests staying at Best Western East Towne Suites enjoy an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a hot tub, conference space, and a business center.
Guests can expect free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

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La Quinta Inn & Suites by Wyndham Madison American Center
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  • Breakfast included
  • Pet friendly
8.2 out of 10, Very Good, 1,358 reviews
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The price is $87
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 40.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western East Towne
Best Western East Towne Suites
Best Western East Towne Suites Hotel
Best Western East Towne Suites Hotel Madison
Best Western East Towne Suites Madison
East Towne Suites
Best Western East Towne Hotel Madison
Best East Towne Suites Madison
Best Western East Towne Suites Hotel
Best Western East Towne Suites Madison
Best Western East Towne Suites Hotel Madison

Frequently asked questions

What can I see close to Best Western East Towne Suites?

This hotel is located in Madison within a short 10-minute walk of East Towne Mall. You'll also find Olbrich Botanical Gardens and Barrymore Theatre within a short drive.

Is parking available on site at Best Western East Towne Suites?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western East Towne Suites feature a casino at the property?

No, Best Western East Towne Suites doesn't have a casino.

Will I find an indoor pool at Best Western East Towne Suites?

Yes, this hotel has an indoor pool along with a hot tub.

Is Best Western East Towne Suites good for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool plus some guestrooms include jetted bathtubs and free Internet access.

Does Best Western East Towne Suites have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western East Towne Suites feature a restaurant that includes a breakfast menu?

Best Western East Towne Suites offers free breakfast though there is no restaurant.

Does Best Western East Towne Suites allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western East Towne Suites for a fee of USD 20 per pet, per night.

Does Best Western East Towne Suites have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western East Towne Suites?

The closest major airport to Best Western East Towne Suites is Dane County Regional Airport (MSN), which is 8.2 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Best Western East Towne Suites?

Yes, some guestrooms at Best Western East Towne Suites offer a balcony.

Reviews

Best Western East Towne Suites Reviews

8.2

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 408 out of 1002 reviews
Rating 8 - Good. 341 out of 1002 reviews
Rating 6 - Okay. 143 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

Reviews

6/10 Okay

Lisa

Traveled with partner
Several stores
Stayed 1 night in Aug 2025

6/10 Okay

Leslie

Traveled with family
Liked: Staff & service
The building needs upkeep. It was hard to tell if it was unclean or just scuffed up.
Stayed 1 night in Aug 2025

8/10 Good

Sheena

Traveled with family
Liked: Cleanliness, staff & service
Breakfast was good. Pool area simple but nice. We had a suite. I loved the layout of the room. Beds were not the greatest. Bathroom needed work. Paint chipping, toilet handle needed to be held down for it to flush and very small.
Stayed 2 nights in Aug 2025

10/10 Excellent

Enes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

joan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I found blood on the bed linens when I pulled back the sheet to get in bed. As there were two beds in the room, I checked the other bed, which did not have any stains and slept in that one.There were also several groups of men outside the building, barbecuing and or eating their dinners when we arrived around 7 PM. Sadly, it looked like they needed a shower and and a good night’s rest. There is Home Depot across the street,not certain if the men were day laborers there. Only noticed these men on the side and rear of the building. Reason I drove around the building initially was in an attempt to find an electric charging station for my vehicle. Period I did not park in the rear or sides of this building.
Stayed 1 night in Aug 2025

10/10 Excellent

Ann Marie

Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was great! Had clean white bath towels, bigger than I usually find in other places. Check in was quick and very friendly. The pool was too cold for my teenage Granddaughters but the hot tub was nice for them. Location was great for our shopping, Mall, Burlington, and Ross'. We had an almost perfect stay.
Stayed 1 night in Aug 2025

6/10 Okay

LATOYA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, the staff were friendly and helpful. A lot of places to eat near the hotel.
Stayed 5 nights in Jul 2025

6/10 Okay

Arleen

Traveled with family
Liked: Cleanliness, property conditions & facilities
Convenient to places we wanted to go to
Stayed 1 night in Jul 2025

2/10 Terrible

Lee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Comforter had a stain and a pubic hair. Picture frame in room looked like someone threw up on it.
Stayed 1 night in Jul 2025

10/10 Excellent

Marvin

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was as expected. Clean and comfortable. We didn't get a chance to use the pool or eat breakfast but it was a great place for a quick stop on our road trip to get some rest and showers. Staff was friendly and helpful. Plenty of food and shopping options nearby. Easy to get to, right off the highway exit. Would book again if we ever found ourselves back in Madison! Thanks!
View from our room in the morning
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Traveled with family
Liked: Staff & service, amenities
1st room had a menthol smell that drove my wife to ask for a different room, which was very clean and served our purpose well.
Stayed 2 nights in Jul 2025

4/10 Poor

John

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property and the rooms looked a bit tired. The bathroom door was delaminating and there were some odd stains on the walls. One towel was also dirty. The breakfast wasn't very good and they were understaffed. Overall, not a great place stay. There are better choices.
Stayed 1 night in Jul 2025

8/10 Good

Trisha

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked multiple rooms, yet we were 2 floors apart. Wished there was more queen beds rooms available when booking and we are used to being allowed beverages in the pool area, this hotel didn't allow it.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No Such Thing as Non-Smoking Here

Fine enough hotel, but quite over priced for what you get. The room was big, which is great and all. Small couch in a living room type set up. But that is about all the good you can say about the place. Heavy fake air freshener small throughout. Heavy. Way too heavy. The reason for that is because it certainly used to be a smoking friendly establishment. So you get the full smell of heavy air freshener and old cigarettes. The worst part is that I booked. Non-smoking room, but obviously that room has not always been non-smoking. The whole room stunk like cigarettes and there is nothing you can do. Just beware if you’re booking. No such thing as a non-smoking room, and it is just old, stinky, and run down.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Stayed 1 night in Jul 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was nice. Room was clean. Breakfast bar could have done better. Yogurt machine not working. No milk avail for cereal.
Stayed 1 night in Jul 2025

10/10 Excellent

Candice

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean the king suite with a sitting area was great. Also a variety of options for breakfast. Will stay here again on my next trip to Madison.
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, comfortable, and clean. Traveled with dog, and appreciated how quiet the room was, and great walking spots adjacent to hotel for quick outside walks.
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience
Stayed 3 nights in Jul 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very happy and impressed by the property and everything around it. Very quiet, room was well kept, and the staff were very kind and on top of things! Would recommend and return again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

wendy

Stayed 1 night in Jul 2025

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