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Best Western Ontario Mills Mall

2.5 star property
VIP Access

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Exterior
Lobby
Reception
Property amenity
Standard Room, 1 King Bed, Non Smoking (with Single Sofabed) | Premium bedding, down comforters, pillowtop beds, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
4395 Ontario Mills Pkwy, Ontario, CA, 91764
  • Place, Ontario Mills Shopping Mall
    ‪2 min walk‬
  • Place, iFLY Indoor Skydiving - Ontario
    ‪5 min walk‬
  • Place, Toyota Arena
    ‪15 min walk‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪7 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for 1 King Bed,Non smoking,Work desk,Microwave And Mini-Refrigerator,Full Breakfast

Premium bedding, down comforters, pillowtop beds, desk

1 King Bed,Non smoking,Work desk,Microwave And Mini-Refrigerator,Full Breakfast

  • Sleeps 2

View all photos for 2 Queen Beds,Non smoking,Work desk,Microwave And Mini-Refrigerator,Full Breakfast

Premium bedding, down comforters, pillowtop beds, desk

2 Queen Beds,Non smoking,Work desk,Microwave And Mini-Refrigerator,Full Breakfast

  • Sleeps 4

View all photos for Accessible - 1 King,Mobility Accessible,Roll In shower,Work desk,Non smoking,Full Breakfast

Premium bedding, down comforters, pillowtop beds, desk

Accessible - 1 King,Mobility Accessible,Roll In shower,Work desk,Non smoking,Full Breakfast

  • Sleeps 2

View all photos for Accessible - 2 Queen,Mobility Accessible,Roll In shower,Work desk,Non smoking,Full Breakfast

Premium bedding, down comforters, pillowtop beds, desk

Accessible - 2 Queen,Mobility Accessible,Roll In shower,Work desk,Non smoking,Full Breakfast

  • Sleeps 4

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2

View all photos for 1 King Bed, Nonsmoking

Premium bedding, down comforters, pillowtop beds, desk

1 King Bed, Nonsmoking

  • Sleeps 2

View all photos for Accessibility - 1 King, Roll-in Shower, Nonsmoking

Premium bedding, down comforters, pillowtop beds, desk

Accessibility - 1 King, Roll-in Shower, Nonsmoking

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Accessible bathroom

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed) | Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Ontario

Located in Arena District within a 5-minute walk of Ontario Mills Shopping Mall, Best Western Ontario Mills Mall is within a 15-minute stroll of iFLY Indoor Skydiving - Ontario. This 105-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. Located centrally in Ontario, it's connected to a shopping center and also close to Toyota Arena and Scandia Amusement Park.

What's nearby

  • Ontario Mills Shopping Mall - 2 min walk - 0.1 miles
  • iFLY Indoor Skydiving - Ontario - 5 min walk - 0.3 miles
  • Toyota Arena - 15 min walk - 0.8 miles
  • Scandia Amusement Park - 3 min drive - 2.1 miles
  • Disneyland® Resort - 59 min drive - 41.7 miles

Getting around

  • East Ontario Station - 6 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 13 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬4 min walk
  • ‪Rainforest Cafe - ‬11 min walk
  • ‪In-N-Out Burger - ‬5 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Panda Express - ‬14 min walk

About this property

Best Western Ontario Mills Mall

At Best Western Ontario Mills Mall, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include a hot tub, conference space, and a 24-hour business center.
Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include iPod docks, refrigerators, and microwaves. Weekly housekeeping is available.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 797 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 75 per stay), plus a one-time cleaning fee of USD 75
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay) plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ayres Inn Ontario Mills Mall
Ayres Ontario Mills Mall
Ayres Hotel Ontario Mills Mall
Ayres Inn Suites Ontario at the Mills Mall
Best Western Ontario
Ontario Mills Mall Ontario
Best Western Ontario Mills Mally
Best Western Ontario Mills Mall Hotel
Ayres Hotel Ontario at the Mills Mall
Best Western Ontario Mills Mall Ontario
Best Western Ontario Mills Mall Hotel Ontario

Frequently asked questions

What's there to do near Best Western Ontario Mills Mall?

This hotel is situated in Arena District within a 10-minute walk of Ontario Mills Shopping Mall and iFLY Indoor Skydiving - Ontario. You'll also find Toyota Arena and LoanMart Field within a short drive.

How much does it cost to stay at Best Western Ontario Mills Mall?

As of Apr 3, 2026, prices found for a 1-night stay for 2 adults at Best Western Ontario Mills Mall on Apr 12, 2026 start from $137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Ontario Mills Mall?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Ontario Mills Mall include a casino on the premises?

No, Best Western Ontario Mills Mall doesn't have a casino.

Is there an indoor pool at Best Western Ontario Mills Mall?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Best Western Ontario Mills Mall good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free Internet access as well as an outdoor pool.

Does Best Western Ontario Mills Mall have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western Ontario Mills Mall feature a restaurant that includes a breakfast menu?

Best Western Ontario Mills Mall offers free full breakfasts each morning though there is no restaurant.

Does Best Western Ontario Mills Mall allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western Ontario Mills Mall for a fee of USD 75 per accommodation, per stay.

Does Best Western Ontario Mills Mall have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Ontario Mills Mall?

The closest major airport to Best Western Ontario Mills Mall is Los Angeles - Ontario Intl. Airport (ONT), which is 3.2 mi away (13 minutes by car). Another top airport is San Bernardino, CA (SBD-San Bernardino Intl.), which is located 20.9 mi away (25-minute drive).

Can I book a room with a balcony at Best Western Ontario Mills Mall?

No, at Best Western Ontario Mills Mall, there aren't any guestrooms that list a balcony.

Best Western Ontario Mills Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 365 out of 557 reviews
Rating 8 - Good. 117 out of 557 reviews
Rating 6 - Okay. 40 out of 557 reviews
Rating 4 - Poor. 18 out of 557 reviews
Rating 2 - Terrible. 17 out of 557 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen D

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant stay. Staff was nice and the bed was great!
Stayed 1 night in Jan 2026

6/10 Okay

Tim

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was great!
Stayed 2 nights in Dec 2025

10/10 Excellent

Zena, Wahiawa

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay. From the time I arrived till departure. No complaints.
Stayed 5 nights in Dec 2025

10/10 Excellent

Li

Stayed 3 nights in Dec 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms excellent staff
Stayed 1 night in Dec 2025

10/10 Excellent

Darren

Stayed 1 night in Dec 2025

10/10 Excellent

Charlie

Stayed 4 nights in Dec 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities
We met A’Dreana at the front desk. She was wonderful. Giving us sooo much needed information. She even gave praise to the owners on how they keep the hotel looking good. Who does that!! We got their card and will be back later this month
Stayed 1 night in Dec 2025

10/10 Excellent

Hector

Stayed 1 night in Dec 2025

10/10 Excellent

Misty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, large, clean room. Comfy king bed. Nice view. Staff was very friendly. Love the 24hr coffee and water in lobby. Would definitely return.
Stayed 1 night in Dec 2025

8/10 Good

jeffrey

Stayed 1 night in Dec 2025

2/10 Terrible

Joice

Disliked: Cleanliness, amenities
There are times when there is no management, maintenance, or housekeeping onsite. So, if there are any issues, nothing can be resolved. There are a lot of options in the area that ensure rooms are properly inspected and ready to receive guests.
Stayed 1 night in Dec 2025

10/10 Excellent

Faith

Stayed 2 nights in Dec 2025

8/10 Good

Lesley Or Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient location. Staff were friendly and helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

2/10 Terrible

Rex

Toilet did not work. They sent maintenance 2x and we still had to use the lobby restroom. They should not have rented that room
Stayed 1 night in Dec 2025

2/10 Terrible

Kinjal

Disliked: Staff & service, amenities, property conditions & facilities
Breakfast was not good for vegetarians. And Hotel charged me second time.
Stayed 1 night in Nov 2025

6/10 Okay

Daniel

Stayed 3 nights in Oct 2025

10/10 Excellent

Xunwei

Stayed 1 night in Nov 2025

10/10 Excellent

Malcolm

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, the staff was nice. Very close to shopping and entertainment. Will stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 2 nights in Oct 2025

8/10 Good

Paulina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Convenient location, gas station, supermarket, in n out, chic fila, easy access to freeway. Clean property, spacious king bed room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Reginald

Stayed 1 night in Nov 2025

10/10 Excellent

Lawrence

Stayed 3 nights in Oct 2025

8/10 Good

Kimberly

Stayed 1 night in Nov 2025