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Novotel London Canary Wharf Hotel

4.0 star property
Hotel with a sauna, near Thames River

Choose dates to view prices

Photo gallery for Novotel London Canary Wharf Hotel

Front of property
Creator video - submitted by anuroop-sahu
Terrace/patio
Cocktail bar
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
40 Marsh Wall, London, England, E14 9TP
  • Place, One Canada Square
    ‪6 min walk‬
  • Place, Thames River
    ‪9 min walk‬
  • Place, Museum of London Docklands
    ‪11 min walk‬
  • Airport, London (LCY-London City)
    ‪13 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed (Premium)

Executive Room, 1 Double Bed (Premium) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Executive Room, 1 Double Bed (Premium)

8.4 out of 10
Very good
(7 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed

8.6 out of 10
Excellent
(59 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds

In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(5 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Twin Room

  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, laptop workspace, iron/ironing board, free WiFi

Executive Suite, 1 King Bed

  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | In-room safe, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed, City View

Superior Double Room, 1 Double Bed, City View | In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed, City View

8.6 out of 10
Excellent
(9 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds, City View

In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Twin Room, 2 Twin Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Accessible

Superior Room, 2 Twin Beds, Accessible | In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Exterior

Radisson Blu Hotel, London Canary Wharf East

Canary Wharf
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,081 reviews
$122 nightly
The price is $146
Jan 11 - Jan 12
Total with taxes and fees
Radisson Blu Hotel, London Canary Wharf East

About the neighborhood

London

Located in Canary Wharf within a short walk of Thames River, Novotel London Canary Wharf Hotel is within a few miles (5 km) of other popular sights such as O2 Arena. This 4-star hotel has 313 guestrooms and offers an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • One Canada Square - 6 min walk - 0.4 miles
  • Crossrail Place Roof Garden - 9 min walk - 0.5 miles
  • Thames River - 9 min walk - 0.5 miles
  • Billingsgate Market - 10 min walk - 0.6 miles
  • Museum of London Docklands - 11 min walk - 0.6 miles

Getting around

  • Limehouse Station - 4 min drive
  • Heron Quays DLR Station - 6 min walk
  • London City Airport (LCY) - 19 min drive

Restaurants

  • ‪Bōkan 37 - ‬1 min walk
  • ‪The Henry Addington - ‬6 min walk
  • ‪No. 35 Mackenzie Walk - ‬7 min walk
  • ‪Obicà - ‬5 min walk
  • ‪Cinnamon Restaurant And Bar - ‬3 min walk

About this property

Novotel London Canary Wharf Hotel

Hotel with a sauna, near Thames River
At Novotel London Canary Wharf Hotel, guests enjoy an indoor pool, a gym, and a sauna. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a rooftop terrace, free WiFi in public areas, and meeting rooms.
55-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Similar properties

Exterior
Radisson Blu Hotel, London Canary Wharf East
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,081 reviews
$122 nightly
The price is $146
Jan 11 - Jan 12
Total with taxes and fees
Radisson Blu Hotel, London Canary Wharf East

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BOKAN 37
  • BOKAN 38
  • BOKAN 39
  • Canary Coffee

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • Elevator
  • Hardwood flooring in room
  • High-pile carpet in room

More

  • 100% renewable energy
  • 39 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per night
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 25 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel London Canary Wharf Hotel
Novotel London Canary Wharf
Novotel London Canary Wharf (opening November 2016)
Novotel London Canary Wharf England
Novotel London Canary Wharf (Opening soon)
Novotel London Canary Wharf
Novotel London Canary Wharf Hotel Hotel
Novotel London Canary Wharf Hotel London
Novotel London Canary Wharf Hotel Hotel London

Frequently asked questions

Is free cancellation available at Novotel London Canary Wharf Hotel?

Novotel London Canary Wharf Hotel provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel London Canary Wharf Hotel?

As of Jan 5, 2026, prices found for a 1-night stay for 2 adults at Novotel London Canary Wharf Hotel on Jan 23, 2026 start from $152.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Novotel London Canary Wharf Hotel?

This hotel is situated in Canary Wharf within a short 13-minute walk of Thames River. You'll also find Tower of London and Tower Bridge within a short drive.

Is there parking available at Novotel London Canary Wharf Hotel?

Bicycle parking is also available for guests.

Does Novotel London Canary Wharf Hotel have a casino?

No, Novotel London Canary Wharf Hotel doesn't have a casino.

Is there an indoor pool at Novotel London Canary Wharf Hotel?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Novotel London Canary Wharf Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Novotel London Canary Wharf Hotel?

No, but guests can enjoy a sauna at this hotel.

Does Novotel London Canary Wharf Hotel have a restaurant with a breakfast menu?

Yes, Novotel London Canary Wharf Hotel serves a full breakfast for a surcharge on weekend mornings at Canary Coffee.

Does Novotel London Canary Wharf Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Novotel London Canary Wharf Hotel for a fee of GBP 25 per pet, per night.

Are there connecting rooms at Novotel London Canary Wharf Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Novotel London Canary Wharf Hotel?

The closest major airport to Novotel London Canary Wharf Hotel is London City Airport (LCY), which is 5.5 mi away (19 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 22 mi away (68-minute drive).

Can I book a room with a balcony at Novotel London Canary Wharf Hotel?

No, you won't find guestrooms with balconies at Novotel London Canary Wharf Hotel.

Novotel London Canary Wharf Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1007 reviews
Rating 8 - Good. 247 out of 1007 reviews
Rating 6 - Okay. 77 out of 1007 reviews
Rating 4 - Poor. 39 out of 1007 reviews
Rating 2 - Terrible. 37 out of 1007 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2025

6/10 Okay

John

Business traveler
Liked: Cleanliness, staff & service
Noisy and not very friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Joanne

Stayed 1 night in Sep 2025

4/10 Poor

Mohammed

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service all round.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice room with en-suite shower. Comfy beds - singles as came to town to see a show with my daughter. We enjoyed a swim in the pool followed by a sauna. Check out was 12 so gave us loads of time, without having to rush. The only thing I’d have liked would be provision of more than 2 teabags, some biscuits and hot chocolate sachets. They were no fruit teabags either, seemed a bit mean considering everything else was great. Staff very friendly and efficient at check in. We were able to leave our bags behind the desk as we arrived too early for check in as we were seeing a matinee performance, which was very beneficial.
Stayed 1 night in Sep 2025

8/10 Good

Derren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, great property, and excellent breakfast. My only suggestion would be to improve the in room dining menu and offer more options to be available after midnight.
Stayed 4 nights in Sep 2025

10/10 Excellent

Abiodun

Excellent
Stayed 2 nights in Sep 2025

8/10 Good

Gary

Stayed 1 night in Sep 2025

10/10 Excellent

Charleen, Saddle Brook

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great place to stay. It had many restaurants and shops within walking distance. The train was very close to walk to as well - only a few stops (I think around 4 stops) to places like Big Ben. The service was great and the rooms were large with a phenomenal view of the Shard. Housekeeping services were great and the room was always cleaned and well stocked. Staff was very helpful and friendly. I would definitely stay here again when I come back to London.
Stayed 9 nights in Aug 2025

10/10 Excellent

Paige R

Stayed 1 night in Sep 2025

10/10 Excellent

Anita, Scottsdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful view of London’s skyline! Everyone is so kind. I added one extra night, got free upgrade which allow me to stay in my room with city view, no hassle to move around. The extra night I booked actually for a room smaller/no city view. Thank you so much! Highly recommended.
Stayed 1 night in Sep 2025

2/10 Terrible

Charlie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an awful stay, rude staff, pool area and changing rooms were dirty, constant noise coming from the air vent and window of the room, also was not told of the protest that was going on outside on one of the days, police officers were in and out of the hotel, barricades were put up around the hotel. It was the worst weekend away I have ever had.
Stayed 1 night in Sep 2025

10/10 Excellent

Kanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel, amenities and service
Stayed 2 nights in Sep 2025

10/10 Excellent

Keiran

Stayed 1 night in Sep 2025

10/10 Excellent

Kai Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Sep 2025

10/10 Excellent

Mari

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such an amazing stay, the views are amazing, all staff are so lovley, everything is so close and can get an uber anywhere, will definitely be coming back
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Mr M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

pete

Stayed 1 night in Sep 2025

6/10 Okay

naciye aslihan

Business traveler

Overpriced

Well, everything was okay in terms of cleaning staff and everything, the hotel is overpriced regarding to its service and quality. The staff is not polite.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sulaiman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2025

6/10 Okay

Joshua

Traveled with family
Liked: Cleanliness, property conditions & facilities

Ok but could be better

Nice modern hotel , our view out towards Central London was pretty impressive. Be aware the hotel does have a fence round the outside due to the ongoing protests at the hotel opposite but this no fault of the hotel. Staff friendly enough but not particularly engaging. No asking the purpose of our trip or any upsell attempts on check in for dinner or breakfast. Didn’t sleep very well with water heard running through a pipe multiple times in the night. Went to make tea in the morning, to discover the milk left in the tea tray had best before dates of May 25 and August 25 , called down, no apology but assured more would be sent up. 20 minutes later we were delivered more but again it still had the same dates on ! Called down again , apology this time and was promised more would be sent again but no luck after 20 minutes. I had to go down myself to chase up and fresh milk was eventually delivered. Not the best start to the morning and not a good lasting impression ! Again no feedback sought on check out , just took the keys off of us. Also came back for a drink before we departed , disappointing to hear who we assume the head bartender say to the other ‘don’t make me angry again’. Unsure why the comment was made but I wouldn’t expect any staff member to be spoken to like that. In summary an ok stay but needs to be better when the price tag is £200+ per night.
Stayed 1 night in Sep 2025

10/10 Excellent

Nikki

Stayed 1 night in Sep 2025

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