Novotel London Canary Wharf Hotel

Property class: 4

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Photo gallery for Novotel London Canary Wharf Hotel

A high-rise hotel with a prominent 'NOVOTEL' sign, featuring a modern glass facade and multiple floors.
Creator video - submitted by anuroop-sahu
A modern lounge with a city view, featuring a sofa, armchairs, and a round table.
A rooftop bar with wooden furniture, a city view, and a modern building in the background.
A modern bedroom with a large bed, a hanging chair, a bathtub, and a brick wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
40 Marsh Wall, London, England, E14 9TP
  • Place, One Canada Square
    ‪8 min walk‬
  • Place, River Thames
    ‪9 min walk‬
  • Place, Crossrail Place Roof Garden
    ‪10 min walk‬
  • Airport, London (LCY-London City)
    ‪18 min drive‬

Room options

Executive Room, 1 Double Bed (Premium)

8.4 out of 10
Very good
(10 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, 1 Double Bed

8.6 out of 10
Excellent
(64 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(6 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room

  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Executive Suite, 1 King Bed

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Twin Beds, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

London

Located in Canary Wharf within a 5-minute walk of River Thames, Novotel London Canary Wharf Hotel is within a few miles (5 km) of other popular sights like The Arena. This 4-star hotel has 313 guestrooms and offers an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • One Canada Square - 8 min walk - 0.4 miles
  • River Thames - 9 min walk - 0.5 miles
  • Crossrail Place Roof Garden - 10 min walk - 0.6 miles
  • Museum of London Docklands - 11 min walk - 0.6 miles
  • Billingsgate Market - 15 min walk - 0.8 miles

Getting around

  • Limehouse Station - 4 min drive
  • Canary Wharf Underground Station - 7 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪No. 35 Mackenzie Walk - ‬7 min walk
  • ‪itsu - ‬6 min walk
  • ‪Hazev - ‬4 min walk
  • ‪Barbarella - ‬8 min walk
  • Bōkan 37

About this property

Novotel London Canary Wharf Hotel

At Novotel London Canary Wharf Hotel, guests enjoy an indoor pool, a gym, and a sauna. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a rooftop terrace, free WiFi in public areas, and meeting rooms.
55-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BOKAN 37
  • BOKAN 38
  • BOKAN 39
  • Canary Coffee

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • Elevator
  • Hardwood flooring in room
  • High-pile carpet in room

More

  • 39 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2016
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per night
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 25 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel London Canary Wharf Hotel
Novotel London Canary Wharf
Novotel London Canary Wharf (opening November 2016)
Novotel London Canary Wharf England
Novotel London Canary Wharf (Opening soon)
Novotel London Canary Wharf
Novotel London Canary Wharf Hotel Hotel
Novotel London Canary Wharf Hotel London
Novotel London Canary Wharf Hotel Hotel London

Frequently asked questions

Is free cancellation available at Novotel London Canary Wharf Hotel?

Novotel London Canary Wharf Hotel provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel London Canary Wharf Hotel?

As of Oct 19, 2026, prices found for a 1-night stay for 2 adults at Novotel London Canary Wharf Hotel on Oct 25, 2026 start from $187, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Novotel London Canary Wharf Hotel?

This hotel is situated in Canary Wharf within a short 4-minute walk of River Thames. You'll also find Tower of London and Tower Bridge within a short drive.

Is parking available on site at Novotel London Canary Wharf Hotel?

No, there isn't parking available at the hotel.

Does Novotel London Canary Wharf Hotel have a casino?

No, Novotel London Canary Wharf Hotel doesn't have a casino.

Is there an indoor pool at Novotel London Canary Wharf Hotel?

Yes, this hotel has an indoor pool.

Is Novotel London Canary Wharf Hotel good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and proposal/romance packages.

Does Novotel London Canary Wharf Hotel have a hot tub?

No, but this hotel does have a sauna.

Does Novotel London Canary Wharf Hotel have a restaurant with a breakfast menu?

Yes, Novotel London Canary Wharf Hotel serves a full breakfast for a surcharge on weekend mornings at Canary Coffee.

Does Novotel London Canary Wharf Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Novotel London Canary Wharf Hotel for a fee of GBP 25 per pet, per night.

Does Novotel London Canary Wharf Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Novotel London Canary Wharf Hotel?

The closest major airport to Novotel London Canary Wharf Hotel is London City Airport (LCY), which is 5.7 mi away (20 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 18.5 mi away.

Are there rooms with balconies that I can book at Novotel London Canary Wharf Hotel?

No, there aren't any guestrooms at Novotel London Canary Wharf Hotel that offer a balcony.

Novotel London Canary Wharf Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1005 reviews
Rating 8 - Good. 250 out of 1005 reviews
Rating 6 - Okay. 73 out of 1005 reviews
Rating 4 - Poor. 39 out of 1005 reviews
Rating 2 - Terrible. 31 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is relatively quiet, but close to transport The view from the bar/restaurant at the top of the hotel is amazing!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great amenities
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms and staff was lovely
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay may on reception was very helpful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, and great positioning.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air con was broken but plenty of fans available and staff very proactive. Great location to stay for a short break and also for events at the London stadium, a few stops down on the Jubilee line.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a hiccup to the start of my travel but the hotel staff definitely helped out and were beyond accommodating! Really wanted my stay and plan on returning with my family on our next trip
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with friendly staff.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, perfect location for a quick weekend visit. Room clean, bed comfy, view fab. Staff polite and helpful. Would book again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, reception team were very helpful. Great room- functional for a work trip with coffee/water, wifi and desk all in room. Great local restaurants too!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean room, great views, friendly and helpful staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Amazing views , clean , great breakfast
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean room
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Good hotel for the price.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel, has it all, views, swimming pool, roof bar, great room and breakfast.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had AC but would’ve liked it to be a bit stronger. Otherwise, it was in a good location, staff was friendly, and the bar had an excellent view
Stayed 9 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay here (my third visit for mine and my daughters annual London getaway). Hotel is spotless. Friendly welcoming and helpful staff. Comfortable and clean rooms. Absolutely superb breakfast with a wide variety and the most amazing city views to complement it. Great pool; again immaculately clean. Highly recommend
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very relaxing even if on the small side. Would have preferred better control on window blinds/curtains. One of the main windows was permanently blocked and detracted from the view.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Didn't use the restaurant but everything else was fantastic. We will definitely be staying again when visiting London
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was not very clean Staff were super friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly as described. Great views from rooftop restaurant.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Loved the location & the view from the room. Staff were lovely too!
Stayed 1 night in Jan 2026