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Norfolk Towers Paddington Hotel

4.0 star property
Hotel with a restaurant, a short walk to Hyde Park

Choose dates to view prices

Photo gallery for Norfolk Towers Paddington Hotel

Club Twin Room | 1 bedroom, in-room safe, desk, blackout drapes
Business center
Delicatessen
Front of property
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
34 Norfolk Place, London, England, W2 1QW
  • Hyde Park
    ‪8 min walk‬
  • Marble Arch
    ‪12 min walk‬
  • Oxford Street
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room | 1 bedroom, in-room safe, desk, blackout drapes

Basic Single Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Club Double Room

1 bedroom, in-room safe, desk, blackout drapes

Club Double Room

7.4 out of 10
Good
(21 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, blackout drapes

Executive Double Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room, 2 Twin Beds

Room amenity

Executive Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | 1 bedroom, in-room safe, desk, blackout drapes

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Club Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Club Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Club Twin Room

  • Sleeps 2

View all photos for Suite

1 bedroom, in-room safe, desk, blackout drapes

Suite

  • Sleeps 3

View all photos for Club Double Room

1 bedroom, in-room safe, desk, blackout drapes

Club Double Room

  • Sleeps 2

View all photos for Small Single Room

1 bedroom, in-room safe, desk, blackout drapes

Small Single Room

  • Sleeps 1

View all photos for Executive Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Executive Twin Room

  • Sleeps 2

View all photos for Executive Double Room

1 bedroom, in-room safe, desk, blackout drapes

Executive Double Room

  • Sleeps 2

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About the neighborhood

London

Located in London City Centre, Norfolk Towers Paddington Hotel is within a 10-minute walk of popular sights such as Hyde Park and Kensington Gardens. This 87-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Hyde Park - 8 min walk - 0.4 miles
  • Marble Arch - 12 min walk - 0.7 miles
  • Oxford Street - 3 min drive - 1.1 miles
  • Buckingham Palace - 5 min drive - 1.7 miles
  • Piccadilly Circus - 6 min drive - 1.9 miles

Getting around

  • London Paddington Station - 4 min walk
  • Paddington Underground Station - 4 min walk
  • Heathrow Airport (LHR) - 42 min drive

Restaurants

  • ‪Bonne Bouche Catering - ‬2 min walk
  • ‪Paramount Lebanese Kitchen - ‬3 min walk
  • ‪Mihbaj - ‬3 min walk
  • ‪It's All Greek to Me - ‬2 min walk
  • ‪Fountains Abbey - ‬1 min walk

About this property

Norfolk Towers Paddington Hotel

Hotel with a restaurant, a short walk to Hyde Park
Guests of Norfolk Towers Paddington Hotel enjoy free WiFi in public areas, free newspapers, and laundry facilities. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and tours or tickets.
Guests can expect 26-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and laptop-compatible safes are other standard amenities.

Languages

Arabic, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

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  • Air conditioning
  • Breakfast available
  • 24/7 front desk
8.6 out of 10, Excellent, 1,433 reviews
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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 11 for adults and GBP 11 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is available by reservation only and cannot be requested after check-in.
Breakfast is served in guestrooms.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 18 years old or younger stays free when using existing bedding
  • Cribs/infant beds are available for GBP 7.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 11.00 for adults and GBP 11.00 for children
  • Crib (infant bed) fee: GBP 7.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Norfolk Paddington Towers
Norfolk Paddington Towers Hotel
Norfolk Towers
Norfolk Towers Hotel
Norfolk Towers Paddington
Norfolk Towers Paddington Hotel
Norfolk Towers Paddington
Norfolk Towers Paddington Hotel Hotel
Norfolk Towers Paddington Hotel London
Norfolk Towers Paddington Hotel Hotel London

Frequently asked questions

Is free cancellation available at Norfolk Towers Paddington Hotel?

Norfolk Towers Paddington Hotel provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What's there to do close to Norfolk Towers Paddington Hotel?

This hotel is situated in London City Centre within a 10-minute walk of Hyde Park and Kensington Gardens. You'll also find Marble Arch and Baker Street less than a mile away.

Is there parking available at Norfolk Towers Paddington Hotel?

No, this hotel doesn't offer parking.

Does Norfolk Towers Paddington Hotel include a casino on the premises?

No, Norfolk Towers Paddington Hotel doesn't have a casino.

Is there an indoor pool at Norfolk Towers Paddington Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Norfolk Towers Paddington Hotel?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a bar and a restaurant.

Are there hot tubs at Norfolk Towers Paddington Hotel?

No, there isn't a spa tub at this hotel.

Does Norfolk Towers Paddington Hotel have a restaurant that serves breakfast?

Yes, Norfolk Towers Paddington Hotel serves a full breakfast each morning for a surcharge from its restaurant.

Will Norfolk Towers Paddington Hotel allow pets to stay for free?

No, pets aren't allowed at Norfolk Towers Paddington Hotel.

Does Norfolk Towers Paddington Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Norfolk Towers Paddington Hotel?

The closest major airport to Norfolk Towers Paddington Hotel is London City Airport (LCY), which is 11.5 mi away (49 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.8 mi away (42-minute drive).

Are there rooms with balconies at Norfolk Towers Paddington Hotel?

No, at Norfolk Towers Paddington Hotel, there aren't any guestrooms that list a balcony.

Norfolk Towers Paddington Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 237 out of 762 reviews
Rating 8 - Good. 320 out of 762 reviews
Rating 6 - Okay. 125 out of 762 reviews
Rating 4 - Poor. 49 out of 762 reviews
Rating 2 - Terrible. 31 out of 762 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities

Good location, clean, small

Good location to Paddington for train to Heathrow
Stayed 3 nights in May 2025

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness
Pros are cleanliness, close to transport options, great area of Paddington. Cons plenty: room small, bathroom teeny tiny, bed small, lift inadequate for size of hotel, safe didnt work, advertised laundry service but none, ,
Stayed 5 nights in May 2025

4/10 Poor

gillian

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I booked this nearly a year previously an on the booking you selected how many beds. On arrival there was only double an smal sofa bed. I requested 2 singles an double which that’s what I paid for! I was told lies that there is no single beds. More lies I went on to the site to check there’s the option for 2 singles a double sofa. I also requested pillows of course there was none the pillows in the room were paper thin an I was told they’d only one spare to give me. The manger never bothered checking with me or even giving us more the next day! I wouldn’t recommend this place at all unhelpful a beds were ridiculous uncomfortable. I will be seeking a part refund for this as it’s not what I booked an then to be told a pack of lies! Unacceptable that these hotels just throw u in whatever rooms they want
Stayed 2 nights in Apr 2025

6/10 Okay

Antonio

Stayed 2 nights in Mar 2025

10/10 Excellent

Holly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good welcoming stay

Staff were helpful and accommodating. Room was clean and tidy. Bit tight around the beds accessing the fridge and lock box. Bathroom door also a bit tight. Beds comfortable, sheets felt nice. TV guide was in French and couldn’t change it back! Location felt safe especially considering London can feel a bit uncomfortable at night. Well lit streets. Easy access to Paddington.
Stayed 2 nights in Mar 2025

8/10 Good

stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice that its close to metro stations and had several places around to eat. only downside would be the tub was very high and hard to step into and they provided a small amount of toiletries. appreciated that we could leave our bags before check in. very helpful
Stayed 4 nights in Feb 2025

6/10 Okay

Emma

Traveled with family
Stayed 1 night in Feb 2025

6/10 Okay

Tehetna

Disliked: Staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Paddington Station. Clean but small room. Check-in staff were a bit abrupt on the phone to other customers and thwy answered the phone whilst checking us in which then delayed us and felt a bit rude. Breakfast was tasty but there were no coffee cups and staff didnt notice. Once informed they rectified the problem quickly. I returned to our table with my coffee only to find staff had put a dirty tray there, right in feont of my daughter, who was eating, whilst they took the room numbera of guests arriving in the dinig room. Just little things that could easily be ironed out.
Stayed 1 night in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities

Very small room

Hotel was nice Room very very small 2 person we walk on each other
Stayed 2 nights in Feb 2025

6/10 Okay

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location, very tired mattess
Stayed 3 nights in Jan 2025

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed, lovely rooms, beautiful hotel, and the breakfast was fantastic!
Stayed 1 night in Feb 2025

10/10 Excellent

Sally

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one lift for 147 rooms and only took 3people! Lovely bed fridge and safe. Bus stop to Picadi lly very close to hotel!
Stayed 2 nights in Jan 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Great location close to National rail and tube links. Very clean Breakfast available if needed
Stayed 3 nights in Jan 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

The Hotel is clean and comfortable, and price is very reasonable. The breakfast buffet has good choices of food and food is testy too.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Reuben

Liked: Staff & service
Disliked: Cleanliness
Ok
Stayed 1 night in Dec 2024

2/10 Terrible

Anthony

Business traveler
Liked: Cleanliness
Disliked: Room comfort

Worst experience

The bed was super small and so was the room, it was raining so the windows wouldn’t close properly so you could hear the water streaming down, the room temperature was extremely hot even which made me put the aircon on which woke me up as I was hot and cold. The shower was shocking as it was at an angle. I was disgusted and kept on banging my head as there was no room to move and the actual bathroom door would not fully open when I was at the sink. Not even a bottle of water was there. On top of that, the restaurant was apparently closed on a Sunday so when I arrived, I had to look elsewhere.
Stayed 1 night in Dec 2024

10/10 Excellent

Marjorie, Las Vegas

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to Paddington Station, Heathrow Express and underground. Walking distance to shopping, restaurants and other transport for getting around London. We had a very large, clean room in the new tower. Beautiful bathroom with double vanity. Our friends weren’t so fortunate. They were in main building basement and had a horror of a room…musty, damp with steps in various areas. Definitely ask to stay in new tower!
Stayed 1 night in Dec 2024

8/10 Good

Helen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Amy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient, friendly check-in. Very easy walk to Paddington or Edgeware Road tube stations. Room was very small but very clean and comfortable. Downsides were lack of sound proofing and ‘double’ bed that was two singles pushed together but that were different heights so created an uncomfortable join down the middle. Would use again for another short work trip.
Stayed 1 night in Dec 2024

10/10 Excellent

Luce

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would go back to this hotel. Our room was very clean. Steps away from Paddington station, great location.
Stayed 2 nights in Nov 2024

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