CityStay Hotel

2.0 star property
Guesthouse with a 24-hour front desk, near Westfield Stratford City

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Photo gallery for CityStay Hotel

Private kitchen
Flat-screen TV
Desk, soundproofing, iron/ironing board, free WiFi
Private kitchen
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
94 Bow Road, London, England, E3 3AA
  • Place, London Stadium
    ‪16 min walk‬
  • Place, Westfield Stratford City
    ‪5 min drive‬
  • Place, O2 Arena
    ‪6 min drive‬
  • Airport, London (LCY-London City)
    ‪11 min drive‬

Room options

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

Standard Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

Economy Triple Room, 1 Bedroom, Ensuite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

London

Located in Tower Hamlets within a short walk of ABBA Arena, CityStay Hotel is within a mile (2 km) of other popular sights such as London Stadium. This 20-room guesthouse welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.

What's nearby

  • ABBA Arena - 10 min walk - 0.6 miles
  • London Stadium - 16 min walk - 0.9 miles
  • Westfield Stratford City - 5 min drive - 1.5 miles
  • O2 Arena - 6 min drive - 2.4 miles
  • Tower Bridge - 10 min drive - 3.3 miles

Getting around

  • Bow Church DLR Station - 1 min walk
  • Stratford Station - 3 min drive
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Grounded - ‬1 min walk
  • ‪Bow Bells - ‬2 min walk
  • ‪Little Driver - ‬1 min walk
  • ‪Holy Smokes - ‬8 min walk

About this property

CityStay Hotel

Guesthouse with a 24-hour front desk, near Westfield Stratford City
Guests of CityStay Hotel enjoy features like free WiFi in public areas. Self parking is available for GBP 10 per night. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
Guests can expect free WiFi and flat-screen TVs. Portable fans, desks, and wardrobes or closets are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GBP 10.0 per day
  • Cribs/infant beds are available for GBP 10.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: GBP 10 per night
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

CityStay Hotel
CityStay Hotel London
CityStay London
Hotel CityStay
CityStay Hotel London, England
CityStay
CityStay Hotel London
CityStay Hotel Guesthouse
CityStay Hotel Guesthouse London

Frequently asked questions

Is free cancellation available at CityStay Hotel?

CityStay Hotel provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see near CityStay Hotel?

This guesthouse is situated in Tower Hamlets within a short 15-minute walk of ABBA Arena and also 20 minutes on foot from Queen Elizabeth Olympic Park. You'll also find Tower of London and Tower Bridge within a short drive.

Is parking available on site at CityStay Hotel?

Yes, parking is offered for GBP 10 per night.

Does CityStay Hotel feature a casino on the premises?

No, CityStay Hotel doesn't have a casino.

Will I find an indoor pool at CityStay Hotel?

No, there is no indoor pool at this guesthouse.

Does CityStay Hotel have a hot tub?

No, this guesthouse doesn't have a spa tub.

Does CityStay Hotel feature a restaurant that includes a breakfast menu?

No, CityStay Hotel doesn't have a restaurant that serves breakfast.

Does CityStay Hotel allow pets to stay for free?

No, pets aren't allowed at CityStay Hotel.

Are there connecting rooms at CityStay Hotel?

No, this guesthouse doesn't feature connecting guestrooms.

How close is the airport from CityStay Hotel?

The closest major airport to CityStay Hotel is London City Airport (LCY), which is 5.5 mi away (20 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 18.8 mi away.

Can I book a room with a balcony at CityStay Hotel?

No, there aren't any accommodations with balconies at CityStay Hotel.

Reviews

CityStay Hotel Reviews

6.0

6.4/10

Cleanliness

5.8/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness
Rating 10 - Excellent. 38 out of 439 reviews
Rating 8 - Good. 99 out of 439 reviews
Rating 6 - Okay. 158 out of 439 reviews
Rating 4 - Poor. 77 out of 439 reviews
Rating 2 - Terrible. 67 out of 439 reviews

Reviews

8/10 Good

Andrew

Basic but good value.

Basic but good value.
Stayed 1 night in Jun 2025

8/10 Good

Kevin

I liked that it was available and not extortionate! And the member of staff I interacted with was lovely!
Stayed 1 night in Jun 2025

6/10 Okay

Yu

Stayed 2 nights in Jun 2025

10/10 Excellent

Mohammed

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very quite and I will be back again
Stayed 1 night in Jun 2025

10/10 Excellent

Josh

Stayed 1 night in Jun 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Graeme

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

You get what you pay for..

Very basic hotel, but clean and cheap. Excellent access to underground
Stayed 2 nights in May 2025

10/10 Excellent

Puja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Swathy

Traveled with family

Terrible experience

I had a very bad experience with our stay in CityStay hotel. The room is not worth the rent at all. Heater in our room was not working and we asked them to check it but they never did. We asked them again but no response. We had to survive the cold nights without heater. Also cleanliness is very poor.
Stayed 2 nights in May 2025

8/10 Good

Sha

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Would stay again

Room 8. Two single beds. Clean sheets. Clean room. Comfortable bed. Felt safe. Good location for ABBA. Old building. But ok. Parking at a cost. Was able to park for the next day while sightseeing. Would stay again
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and helpful
Stayed 2 nights in Apr 2025

4/10 Poor

Erik

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Elizabeth

Disliked: Cleanliness

Good transit options

It’s absolutely no frills but for a solo traveler who’s often in London, that’s completely fine. The proximity to the tube is pretty good, and I loved the easy access to the DLR.
Stayed 6 nights in Apr 2025

6/10 Okay

Alex

.
Stayed 1 night in Apr 2025

6/10 Okay

Heung

Disliked: Amenities, property conditions & facilities
The shower head is high and fixed. It is very difficult to keep hair dry. And, the heater is either too hot or none.
Stayed 2 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

By far Dirtiest hotel I’ve stayed in as I was going in it smelt of onions the carpet in halls was thick with dust got to my room the bathroom stunk of feet and sweat between tiles was black don’t know if it was dirt or mold felt unclean getting shower and when I arrived my room was like a oven because the heating had been left on full in there and my radiator controller was broken in the room I went to reception and he had to turn off heating on my whole floor as my heater was broke. Nd stuck on full it took hours of leaving window open to finally cool it down I didn’t sleep till about 3-4 am had to leave window open all weekend because they kept turning heating on the beds are very uncomfortable the bedding was inside out dirtiest hotel I’ve stayed in by far i would advise to stay somewhere else I understand it’s a bit cheaper than other hotels but no need for it to. Be that dirty
Stayed 2 nights in Mar 2025

6/10 Okay

A

Traveled with family

The best part is: reasonably positioned for Subway

The curtains in the room did not open or close. The blinds in the room were broken and did not work properly. There was what looked like a old combi boiler in the kitchen area, which we thought would help keep us warm as it was chilly outside, but the radiator in the room did not work. If you are looking for somewhere to get a few hours sleep (and you are a heavy sleeper) then this place is average, there is some water pumps (or similar) that run loud (think I got approx. 4 hours sleep the first night. Staff are polite and friendly, it is about 3-5 minutes walk to the closest subway station, Abbey Road is approx 7 minutes away from the hotel. Room was reasonably clean,doesn't look like it has been decorated (or painted) for a long time. No disabled access. As I said for somewhere to sleep and store clothes for short break, it is OK, but if you want any sort of luxury (like working curtains / blinds to block out the morning sun) then wait until they have sorted these problems out.
Stayed 2 nights in Mar 2025

6/10 Okay

Tomas

Stayed 4 nights in Mar 2025

4/10 Poor

sunho

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Mrs songhua

Stayed 1 night in Mar 2025

8/10 Good

Howard

City Stay Hotel

My stay was for one night and the hotel suited my needs perfectly. It offered good value for money and the room and bed was comfortable. The room and building could do with redecorating but that didn’t affect my stay. Check in and out was easy and staff / owner friendly and helpful. Would recommend to anyone looking for basic accommodation at value for money cost.
Stayed 1 night in Mar 2025

8/10 Good

Joanna

Business traveler
Liked: Staff & service

Good budget bed for the night

This is a budget hotel, the bedding was clean, there was a lock on the door, it was near the to tube - ideal. There was mold on the ceiling, stuff in the room was broken, there was no kettle, and so on, but this is why it was so cheap for London. If everything was perfect the price would be easily double.
Stayed 2 nights in Feb 2025

8/10 Good

Paul

Traveled with partner
Hotel facilities were basic but everything you would need was provided. Friendly helpful staff & hotel situationed next door to the DLR overground & 200 yards from the underground. Room provided had toilet & shower, separate kitchen area, dining table & free wi-fi. There is a convenience store over the road from the hotel also. Would definitely stay there again.
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Room comfort
Ok bed was nice and comfortable not much in way of toiletries my biggest concern was the broken electric socket
Stayed 1 night in Feb 2025