The Chelsea Harbour Hotel5.0 out of 5.0
Recent guest reviews
We booked afternoon tea as part of a spa package but I've reviewed them separately because I wanted to give this element of the day an excellent rating. Efficient and friendly service, a glass of champagne to start with, delicious sandwiches and cakes including a separate vegan selection for one of our group. The waiter picked up on the fact it was a birthday celebration and arrange for a special plate of birthday cake which made it even more of a special occasion. Would definitely go back here for afternoon tea.
The hotel was immaculate and the room was very luxurious. The service from the front office staff was excellent. The Porter / Concierge was particularly accommodating. Thank you for a very pleasant stay.
When I went along for Afternoon Tea on Saturday, I was expecting a lovely afternoon out but I was blown away by the level of service by the incredible team at The Chelsea Harbour Hotel. We were all spoiled rotten and the bride-to-be was treated like royalty. Gorgeous food as well...highly recommended.
We had afternoon tea for a hen doo on the weekend and had an amazing time, 5 star service and great food. Many thanks Andreas (The manager) for making our visit so special! Highly recommend. They made the hen feel so special. We all thoroughly enjoyed ourselves.
I had often wanted to stay at this hotel but being fairly local, I had to wait for a good enough reason so I booked a spa break for my partner's birthday. The day before our visit, I received a call from the manager to advise me that the pool would be unusable due to unforeseen circumstances which was a shame since the spa was one of the reasons for choosing the hotel, however I was offered a room upgrade to compensate and this more than made up for any disappointment. Our suite faced the harbour and being on the 7th floor, we had a view across the Thames to the London skyline. Every member of staff from the moment we arrived were charming and welcoming and we felt that nothing would've been too much trouble. In addition to the upgraded room, we had chocolates and champagne delivered to the room for my partner's birthday during our spa visit, which meant surprise for him and a another special treat. There are transport links nearby with an overground service a few minites walk away and the nearest tube for services into London is just one stop along. I am very happy to recommend this hotel and look forward to our next visit.
20 of us turned up for afternoon tea but there was a mix up with bookings and they weren't expecting us. The hotel were amazing in resolving things and went above and beyond to make us feel extremely special and spoiled. The GM, Andreas, was very charming and nothing was too much trouble. All of the staff were lovely and worked really hard to make our afternoon a joy. Afternoon tea was delicious with an amazing choice of sandwiches, cakes, scones, tea and prosecco or champagne. I would really recommend this for a wedding shower, family gathering or to spoil a friend or partner. A very chic venue to boot.
We were a group of about 19 women who had booked an Afternoon Tea here. After a slight misunderstanding with our booking, we were treated like royalty with perfect service from all the staff (special mention to the manager Andreas and Peter who both did a fantastic job of looking after us). They catered for all our dietary needs (& there were quite a few - vegetarians, vegans, no pork, mint tea, green tea, mixed tea, normal tea!!) and the food that was delivered was absolutely delicious. The best afternoon tea i have had. Even now as i think back, i can still smell and taste the freshly baked scones. Heaven! We were not staying at the hotel so i can not comment on the rooms but the rest of the hotel - the bar, the restrooms, the foyer etc. were all clean and there was always a member of staff available to offer help and/or guidance. To top off a lovely afternoon, we were all given free Prosecco and the hen herself was given a voucher for 2 people to stay at the hotel. Great service, great food, great hotel.
10/10 very please with our stay would take the time for a walk along the river, you can walk from the back of the Hotel to the river. The staff were very friendly and professional and even left in our room a piece of cake and bottle of wine on our return from the theatre. Never had such a treat before like that and I have stayed in many 5 star hotel over 50 years.
I have stayed at the Chelsea Harbour on a few occasions. From the moment you walk in you are greeted by the most impeccable, charming staff. Vadim welcomed us with a smile and his staff are a credit to him. We were lucky enough to stay in the Kings Suite and the views of London were breath-taking. We sat in the bar and had cocktails and again the staff could not have made you feel more welcome. This is rare in a lot of hotels in London as sometimes you can feel a little intimated but the smiles and friendliness of the staff only made us relax and feel as if we were home from home. I cannot rate this hotel enough. It was an absolute pleasure staying here. Although you are staying in London, you feel as if you are a million miles away from the hustle and bustle of the big city.
Very clean & comfortable. Staff were very helpful and welcoming and nothing was too much trouble. Will definitely be staying again and would highly recommend. Close to museums and galleries with most in walking distance
- Walking distance to Stamford Bridge Stadium
- Free WiFi in rooms and public areas
- Onsite dining
Located in Chelsea within a short walk of Stamford Bridge Stadium, The Chelsea Harbour Hotel is within 2 miles (3 km) of other popular sights such as Battersea Park. This 158-room, 5-star hotel welcomes business and leisure travelers with a marina, a full-service spa, and a restaurant. On the waterfront, it's also near Royal Albert Hall and Buckingham Palace.
This hotel serves as home to a bar, along with a brasserie that specializes in British cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room. Start your day off with breakfast, available for a fee.
All 158 air-conditioned accommodations feature sitting areas. Guests can expect free WiFi and TVs with cable channels and pay movies. Beds are dressed in Egyptian cotton sheets and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Refrigerators, minibars, and coffee makers are also standard.
Guests of The Chelsea Harbour Hotel have access to a marina, a full-service spa, and an indoor pool. Parking is available for GBP 40 per day (GBP 40.00 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, a sauna, and a rooftop terrace.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 1756 reviews