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Hotel Indigo London - Kensington by IHG

4.0 star property
Eco-certified hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Hotel Indigo London - Kensington by IHG

Free minibar, in-room safe, desk, laptop workspace
Exterior
Breakfast, lunch, dinner served; international cuisine, garden views
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
34-44 Barkston Gardens, London, England, SW5 0EW
  • Place, Kensington High Street
    ‪14 min walk‬
  • Place, Natural History Museum
    ‪16 min walk‬
  • Place, Hyde Park
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(20 reviews)
  • 256 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Free minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed

8.2 out of 10
Very good
(11 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Free minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed (Extra Bed)

Free minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed (Extra Bed)

8.6 out of 10
Excellent
(20 reviews)
  • 361 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Free minibar, in-room safe, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(7 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Premium Room | Free minibar, in-room safe, desk, laptop workspace

Premium Room

  • 279 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Queen Bed (Extra Bed)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed (Extra Bed)

  • 366 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

Located in London City Centre, Hotel Indigo London - Kensington by IHG is within a mile (2 km) of popular sights such as Kensington High Street and Imperial College London. This 100-room, 4-star hotel welcomes guests with conveniences like a restaurant, 24-hour room service, and free in-room WiFi.

What's nearby

  • Stamford Bridge Stadium - 14 min walk - 0.8 miles
  • Kensington High Street - 14 min walk - 0.8 miles
  • Natural History Museum - 16 min walk - 0.9 miles
  • Royal Albert Hall - 19 min walk - 1.0 mile
  • Hyde Park - 4 min drive - 1.3 miles

Getting around

  • Earl's Court Station - 4 min walk
  • West Brompton Station - 10 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪Pret a Manger - ‬2 min walk
  • ‪The Blackbird, Earl's Court - ‬1 min walk
  • ‪Courtfield - ‬2 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Hotel Indigo London - Kensington by IHG

Eco-certified hotel with a 24-hour front desk and a coffee shop
Guests of Hotel Indigo London - Kensington by IHG enjoy free WiFi in public areas, express check-out, and laundry facilities. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a banquet hall and a porter/bellhop.
Guests can expect free WiFi and TVs with cable channels and pay movies. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free minibar items, iPod docks, and coffee makers are other standard amenities.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kensington Quarter

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • Pay movies
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 35 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 60.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 60.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo London Kensington Earl's Ct
Indigo London Kensington Earl's Ct
Hotel Indigo London Kensington
Indigo London Kensington
Hotel Indigo London Kensington - Earl's Court England
Hotel Indigo London Kensington
Hotel Indigo London Kensington an IHG Hotel
Hotel Indigo London - Kensington by IHG Hotel
Hotel Indigo London - Kensington by IHG London
Hotel Indigo London - Kensington by IHG Hotel London

Frequently asked questions

Is free cancellation available at Hotel Indigo London - Kensington by IHG?

Hotel Indigo London - Kensington by IHG offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What is there to do around Hotel Indigo London - Kensington by IHG?

This hotel is situated in London City Centre within a short 16-minute walk of Kensington High Street and also 16 minutes on foot from Natural History Museum. You'll also find Hyde Park and Marble Arch within a short drive.

Is there parking available at Hotel Indigo London - Kensington by IHG?

No, this hotel doesn't offer parking.

Does Hotel Indigo London - Kensington by IHG feature a casino on the premises?

No, Hotel Indigo London - Kensington by IHG doesn't have a casino.

Is there an indoor pool at Hotel Indigo London - Kensington by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Indigo London - Kensington by IHG?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar stocked with free items, and bathrobes.

Are there hot tubs at Hotel Indigo London - Kensington by IHG?

No, there isn't a spa tub at this hotel.

Does Hotel Indigo London - Kensington by IHG have a restaurant that serves breakfast?

Yes, Hotel Indigo London - Kensington by IHG serves an English breakfast for a surcharge each morning at Kensington Quarter.

Does Hotel Indigo London - Kensington by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Indigo London - Kensington by IHG for a fee of GBP 35 per pet, per night. The property also provides food and water bowls.

Does Hotel Indigo London - Kensington by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Indigo London - Kensington by IHG?

The closest major airport to Hotel Indigo London - Kensington by IHG is London City Airport (LCY), which is 13.1 mi away (66 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 13.9 mi away (32-minute drive).

Can I book a room with a balcony at Hotel Indigo London - Kensington by IHG?

No, at Hotel Indigo London - Kensington by IHG, there aren't any guestrooms that list a balcony.

Reviews

Hotel Indigo London - Kensington by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 565 out of 1001 reviews
Rating 8 - Good. 309 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay, close to museums and parks
Stayed 3 nights in Jun 2025

2/10 Terrible

Ronald

Traveled with group
Disliked: Staff & service, room comfort

Rip Off Hotel Indigo London at Kensington

When we checked in the air conditioning did not work in the hotel. We informed the manager that we would check out the next morning because the AC did not work and there was a summer heat wave. We asked to speak to the manager who was no where to be found for 2 days. We checked out and 2 days later they charged us for 2 nights even though we spent only 1 night at the hotel. No concern, no caring, no hospitality and terrible customer service. Rip off hotel!
Stayed 6 nights in Jun 2025

10/10 Excellent

June

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was quaint-very typical "British" feeling-small for 2 but sufficient since we weren't in the room but to sleep. The bathroom was ok...the shower was not ideal. The handheld shower head mount was coming off the wall--and you couldn't take a shower without water getting on the floor outside the shower. It was nice that it had both an overhead and handheld shower heads, though! Breakfast was only ok, but that's probably more a personal preference. If purchased ahead of time there is a significant savings. It includes a nice continental breakfast combined with ordering off the "hot menu". The coffee was good-espresso, cappuccino, or just coffee is included unless you order a la carte. The location is very close to the Earl's Court Underground station which can take you to just about anywhere in London you want to go. Hotel is also only a mile or so from the "museum district" so very walkable which was nice. Several places to eat between the hotel and the Underground-fast food and sit down. Amanda at the front desk was delightful! She helped make our stay a pleasure and was very helpful with directions, etc.!
Stayed 2 nights in Jun 2025

10/10 Excellent

Wanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roger and Richard went above and beyond serving a delicious breakfast each morning included with room. Excellent location with restaurants and grocery next door. Clean. Close to subway as well.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent 1 night in the hotel as a family of 3. The hotel was very helpful to get a cot set up for our daughter. The rooms were spacious enough to not feel cramped. Good water pressure in the shower.
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Benny

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra special staff attention to everyone. So polite and willing to help.
Stayed 5 nights in Jun 2025

8/10 Good

Ashish

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful breakfast with great service and staff. A shout out to Anjali, Shanel, Sharven, Richard and Henry who were very helpful and professional! We stayed there for five nights and found the location perfect with a number of nearby restaurants and a super close tube station. The rooms are well appointed. However the shower drain was not good and the shower floor design so flawed that the only way to avoid an overflow was to interrupt the shower every minute or two to allow the water to drain.
Stayed 5 nights in Jun 2025

10/10 Excellent

Xiaofei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 7 nights there and had a great experience!
Stayed 7 nights in Jun 2025

6/10 Okay

Lorraine

Traveled with partner
Liked: Cleanliness
I booked a Premier Queen room 27m-32m. On arrival at the property I was optomistic as it's in a great location and the building is beautiful. We were allocated a room in the basement and on entry into the room I was really disappointed by how small it was. The bathroom was very tired, the door was in a terrible state with damage due to damp, and there were no hooks or a towel rail so nowhere to hang wet towels. Due to the location of the room, there was a lot of noise due to being near a staff area and looked out onto the area where the bins are located. I have stayed in many Indigo properties and I was really disappointed with this stay.
Stayed 1 night in Jun 2025

4/10 Poor

Laureen

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
So this was my second time staying here within one week. I went to Liverpool for three days in between the two states. Come back the gentleman at the desk actually remembered me and yet assigned me to a room that I can only describe as a dungeon. Literally underground with a window that looked out into an interior courtyard where there was scaffolding. Had to step up into the bathroom. It was awful. The bed was like a rock. The pillows were worse and it was to say the least not a good deal. London is one of those cities with thousands and thousands of options so this will not be one that I will choose again.
Stayed 2 nights in Jun 2025

6/10 Okay

Laureen

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
It’s a decent place in a nice location. Very close to a tube station and some dining options. The hotel is a little bit rundown. The rooms are very small and not that well designed but we will stay there again.
Stayed 2 nights in Jun 2025

6/10 Okay

Anita

Liked: Cleanliness, staff & service
The room was small and cramped and there was a TV installed on a table at the foot of the bed making the room even more cramped. The AC wasn't working properly in my room and there was a large fan taking up even more space. The hotel felt run down too. So disappointing. I loved this hotel 2 years ago. I won't return.
Stayed 2 nights in May 2025

6/10 Okay

Robert, Seguin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stairs at the entrance are difficult for rolling luggage. Good location for the Piccadilly line to Heathrow!
Stayed 2 nights in May 2025

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time staying at the hotel. Convenient location, 2 minute walk from Earls Court Tube station in a quiet street.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eugen P, Littleton

Stayed 3 nights in Apr 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Alastair

Stayed 2 nights in Feb 2025

6/10 Okay

Brenda

Disliked: Property conditions & facilities
The room smelled like cigarettes, specifically the bathroom. It was disgusting.
Stayed 6 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay, comfortable friendly hotel

Really enjoyable stay. Friendly and pleasant staff. Helpful. Great breakfast, freshly cooked. Good quality and good choice. Great coffee. Rooms newly refurbished. Comfortable beds, water in mini fridge, slippers and dressing gowns. Bathroom lacking shelf space, shower could be a bit more powerful and design allows some water on ground outside shower area. Some grout not cleaned off tiles but this is easily fixed. Light in parts of room a bit too low so would not be conducive if needed for applying make up etc. due to location of mirror. Tea, coffee and biscuits supplied. Quiet hotel, lots of bars, restaurants within easy reach and underground station around the corner. Bottle beer at bar £7 for small bottle a tad on the expensive side. Overall would highly recommend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stewart

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Have stayed at other Indigo hotels. This one is undergoing upgrades, but still was excellent. Lovely rooms (we had a 2 room suite), outstanding staff, great kitchen and breakfast, bar is open late, and the location was perfect. 1 block to tube station. Next to the Olympia (short Uber ride of 10 mins) where I was attending the Book Fair, and great restaurants within 10 minute walk radius.....Indian, Pubs, Tai, Italian.....take your pick..
Stayed 6 nights in Mar 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
All good!
Stayed 6 nights in Feb 2025

10/10 Excellent

Louis Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025