No one stated clearly that this property is a walk up. There is no elevator and guests I'm sure are carrying several pounds of luggage. If you don't have an elevator - at the very least - you should have an employee available to help carry things upstairs. I also complained about the lack of A/C and was told by messaging that they can't do anything about that. Note that this was the summer, and lack of A/C is unacceptable. I would never stay here again, terrible location, VERY old property, and a bit creepy with all the random art everywhere. I didn't know in advance this was a self check in type of place - don't advertise as a hotel, this should be advertised like an airbnb or something. Random foreign people claiming to be part of the staff - they had no label or indication that they work there...definitely a lack of professionalism. Also I asked to leave my luggage somewhere safe after check out, and they took my bags and put them in what looked like the kitchen. No lock, no safety, no idea or clue if my things are in tact or safe. Just ridiculous - NEVER STAYING HERE AGAIN - BUYER BEWARE!