Hampton Inn & Suites West Des Moines/SW Mall Area

2.5 star property
Hotel with free parking, 9-minute walk to Jordan Creek Town Center

Choose dates to view prices

Photo gallery for Hampton Inn & Suites West Des Moines/SW Mall Area

Reception
Exterior
Minibar, desk, laptop workspace, blackout drapes
Mini-fridge, coffee/tea maker
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
6160 Mills Civic Parkway, West Des Moines, IA, 50266
  • Place, West Glen Town Center
    ‪8 min walk‬
  • Place, Jordan Creek Town Center
    ‪10 min walk‬
  • Place, The MidAmerican Energy Company RecPlex
    ‪3 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪14 min drive‬

Room options

King, Studio, Kitchenette

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Roll In Shower)

  • Sleeps 4
  • 1 King Bed

King, Studio, Accessible

  • Sleeps 4
  • 1 King Bed

King, Refrigerator & Microwave

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

King, Accessible, Bathtub

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

King, Accessible

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

West Des Moines

Jordan Creek Town Center is a short stroll from Hampton Inn & Suites West Des Moines/SW Mall Area, and other popular attractions like Des Moines Art Center are within a 15-minute drive. This 102-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • West Glen Town Center - 8 min walk - 0.5 miles
  • Jordan Creek Town Center - 10 min walk - 0.5 miles
  • MercyOne Mills Civic Express Care - 2 min drive - 1.1 miles
  • Topgolf - 2 min drive - 1.4 miles
  • The MidAmerican Energy Company RecPlex - 3 min drive - 1.8 miles

Getting around

  • Des Moines International Airport (DSM) - 15 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Casey's - ‬6 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪Chick-fil-A - ‬9 min walk

About this property

Hampton Inn & Suites West Des Moines/SW Mall Area

Hotel with free parking, 9-minute walk to Jordan Creek Town Center
Guests staying at Hampton Inn & Suites West Des Moines/SW Mall Area enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a hot tub, conference space, and a 24-hour business center.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and free local calls.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Hot tub
  • Indoor pool

Family friendly

  • Children's games
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 581 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 25.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Parties and events are allowed on site.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area Hotel West Des Moines
Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn & Suites West Des Moines/SW Mall Area Hotel
Hampton Inn Suites West Des Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area West Des Moines
Hotel Hampton Inn & Suites West Des Moines/SW Mall Area

Frequently asked questions

Are free cancellation options available at Hampton Inn & Suites West Des Moines/SW Mall Area?

Hampton Inn & Suites West Des Moines/SW Mall Area offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hampton Inn & Suites West Des Moines/SW Mall Area?

As of Feb 11, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites West Des Moines/SW Mall Area on Feb 22, 2026 start from $89.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hampton Inn & Suites West Des Moines/SW Mall Area?

This hotel in West Des Moines is within a 10-minute walk of Jordan Creek Town Center and West Glen Town Center. You'll also find The MidAmerican Energy Company RecPlex and Valley Junction within a short drive.

Is there parking available at Hampton Inn & Suites West Des Moines/SW Mall Area?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hampton Inn & Suites West Des Moines/SW Mall Area feature a casino?

No, Hampton Inn & Suites West Des Moines/SW Mall Area doesn't have a casino.

Is there an indoor pool at Hampton Inn & Suites West Des Moines/SW Mall Area?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

Is Hampton Inn & Suites West Des Moines/SW Mall Area good for couples?

Couples staying at this hotel will appreciate amenities like a minibar and free Internet access as well as an indoor pool.

Does Hampton Inn & Suites West Des Moines/SW Mall Area have a hot tub?

Yes, this hotel has a spa tub.

Does Hampton Inn & Suites West Des Moines/SW Mall Area have a restaurant that serves breakfast?

Yes, Hampton Inn & Suites West Des Moines/SW Mall Area serves free buffet breakfast each morning from its snack bar.

Does Hampton Inn & Suites West Des Moines/SW Mall Area allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites West Des Moines/SW Mall Area for a fee of USD 50 per accommodation, per stay.

Does Hampton Inn & Suites West Des Moines/SW Mall Area have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hampton Inn & Suites West Des Moines/SW Mall Area?

The closest major airport to Hampton Inn & Suites West Des Moines/SW Mall Area is Des Moines International Airport (DSM), which is 11.8 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Hampton Inn & Suites West Des Moines/SW Mall Area?

No, you won't find guestrooms with balconies at Hampton Inn & Suites West Des Moines/SW Mall Area.

Hampton Inn & Suites West Des Moines/SW Mall Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 948 reviews
Rating 8 - Good. 222 out of 948 reviews
Rating 6 - Okay. 68 out of 948 reviews
Rating 4 - Poor. 28 out of 948 reviews
Rating 2 - Terrible. 20 out of 948 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kari

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Entire experience.
Stayed 1 night in Jan 2026

8/10 Good

Scott

Stayed 1 night in Nov 2025

10/10 Excellent

Corey

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Everything went great until this morning. We went to check out but no one was at the desk and no breakfast was available. Not good!
Stayed 1 night in Nov 2025

10/10 Excellent

Jamie

Stayed 2 nights in Feb 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean spacious room
Stayed 1 night in Oct 2025

8/10 Good

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a little noisy with many traveling sports kids staying there, but the hotel staff can't control that so much. Room was very clean, spacious and great to stay in.
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check-in, comfortable room, and good breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Barbra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The eggs and sausage for breakfast was not the best but I really appreciated the variety of options for toppings for the waffles and the oatmeal. Rooms were clean but the suite we stayed in was cramped for what we paid for. The setup was odd and did not have a lot of maneuvering room. Pool and hotub were ok. Staff was friendly and the area hotel is in, is nice and safe. Overall not a bad place to stay and I would go there again if needed.
Stayed 2 nights in Oct 2025

8/10 Good

Wilsee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Tema

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of shopping places were near by and very accessible, the room was cleaned, staff was very nice specially de breakfast Staff Marlon was very welcoming ,front desk staff was super nice and knowledgeable. Thank you!
Stayed 3 nights in Sep 2025

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Stayed 1 night in Aug 2025

8/10 Good

Samuel

Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Misty

Traveled with family
Liked: Staff & service

Didn’t sleep well because of the noisy A/C unit.

The A/C unit was clanking on throughout the night. It’s keeping the room cool and comfortable but was TERRIBLY loud when it turned off and on. Concerning
Stayed 1 night in Sep 2025

6/10 Okay

Jeanette

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I often stay at Hampton Inns, and this one was okay but due for a refresh. Front desk clerk was fine, but not real friendly. Bottled was provided after I came down to give my Hilton honors number and asked for it. Breakfast was fine. My main complaint was the condition of the bath/shower combo, and the unresponsive HVAC thermostat controls. Tub/shower drain was uncovered and gross-looking so I didn't use it.
Stayed 1 night in Aug 2025

10/10 Excellent

Marvin

Traveled with group
Liked: Amenities
Stayed 1 night in Sep 2025

6/10 Okay

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Shower had poor pressure and fixtures are loose, no place to sit toiletries. Sink drained very slowly and faucet was hard to work with low pressure also.
Stayed 2 nights in Aug 2025

10/10 Excellent

Darlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean.
Stayed 1 night in Aug 2025

6/10 Okay

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We live staying at this hitel. The staff is always helpful and friendly. Normally we have no issues but our last stay the air unit in our room wasnt working and it was one of the hotest days of the summer.
Stayed 1 night in Aug 2025

10/10 Excellent

John D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Comfortable room. Good breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Lin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2025