The Westin Chicago Northwest

4.0 star property

Choose dates to view prices

Photo gallery for The Westin Chicago Northwest

Garden
Lobby lounge
Indoor pool
Daily buffet breakfast for a fee
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning

Explore the area

View in a map
400 Park Blvd, Itasca, IL, 60143
  • Place, 390 Golf Experience
    ‪3 min drive‬
  • Place, Pirates Cove Childrens Theme Park
    ‪5 min drive‬
  • Place, Donald E. Stephens Convention Center
    ‪23 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

Traditional Room, 1 King Bed

8.6 out of 10
Excellent
(71 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 620 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(5 reviews)
  • 1150 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(28 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 1150 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 1150 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Itasca

The Westin Chicago Northwest places you within 2 miles (3 km) of Pirates Cove Childrens Theme Park and 390 Golf Experience. This 416-room, 4-star hotel has a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • 390 Golf Experience - 3 min drive - 1.6 miles
  • Pirates Cove Childrens Theme Park - 5 min drive - 1.8 miles
  • Woodfield Mall - 10 min drive - 5.7 miles
  • Schaumburg Convention Center - 11 min drive - 7.4 miles
  • Donald E. Stephens Convention Center - 23 min drive - 12.5 miles

Getting around

  • Itasca Station - 5 min drive
  • O'Hare Station - 29 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 29 min drive

Restaurants

  • ‪Casey's - ‬3 min drive
  • ‪7-Eleven - ‬3 min drive
  • ‪Buona - ‬3 min drive
  • ‪Dunkin - ‬4 min drive
  • ‪Real Time Sports - ‬19 min walk

About this property

The Westin Chicago Northwest

At The Westin Chicago Northwest, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 5.00 per day, and there's also a free area shuttle. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Additional amenities include a hot tub, conference space, and a 24-hour business center.
Guests can expect to find WiFi and 49-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and bathrobes, and beds sport Egyptian cotton sheets. Refrigerators, coffee makers, and safes are also available. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 400 Park Bistro
  • Market Place
  • Seared Private Dining

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business center
  • 43,817 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per day (maximum USD 150.00 per stay)
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Administrative fee: USD 1 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Fee for in-room wireless internet: USD 9.99 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per day (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Chicago Northwest

Westin Hotel Northwest Chicago

Westin Northwest Chicago

Itasca Westin

Westin Itasca

Westin Chicago Northwest Hotel Itasca

Westin Chicago Northwest Hotel

Westin Chicago Northwest Itasca

The Westin Chicago Northwest Hotel

The Westin Chicago Northwest Itasca

The Westin Chicago Northwest Hotel Itasca

Frequently asked questions

Is free cancellation available at The Westin Chicago Northwest?

The Westin Chicago Northwest offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Westin Chicago Northwest?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at The Westin Chicago Northwest on May 25, 2026 start from $132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near The Westin Chicago Northwest?

This hotel is located in Itasca, close to Woodfield Mall, LEGOLAND® Discovery Center, and Topgolf. You'll also find Pirates Cove Childrens Theme Park and 390 Golf Experience within a short drive.

Will I be able to park at The Westin Chicago Northwest?

Yes, uncovered parking is offered for USD 5 per day with in/out privileges. Wheelchair-accessible parking is also available for guests.

Does The Westin Chicago Northwest feature a casino at the property?

No, The Westin Chicago Northwest doesn't have a casino.

Is there an indoor pool at The Westin Chicago Northwest?

Yes, this hotel has an indoor pool along with a hot tub.

Is The Westin Chicago Northwest a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does The Westin Chicago Northwest have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Westin Chicago Northwest have a restaurant that serves breakfast?

Yes, The Westin Chicago Northwest serves buffet breakfast for a surcharge each morning at Market Place.

Does The Westin Chicago Northwest allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Westin Chicago Northwest for a fee of USD 50 per pet, per day.

Does The Westin Chicago Northwest have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Westin Chicago Northwest?

The closest major airport to The Westin Chicago Northwest is Chicago O'Hare Intl. Airport (ORD), which is 19.4 mi away (29 minutes by car). Another top airport is Chicago, IL (PWK-Chicago Executive), which is located 18.3 mi away (31-minute drive).

Can I book a room with a balcony at The Westin Chicago Northwest?

No, you won't find guestrooms with balconies at The Westin Chicago Northwest.

Does The Westin Chicago Northwest have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Westin Chicago Northwest.

The Westin Chicago Northwest Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 668 out of 1009 reviews
Rating 8 - Good. 153 out of 1009 reviews
Rating 6 - Okay. 89 out of 1009 reviews
Rating 4 - Poor. 51 out of 1009 reviews
Rating 2 - Terrible. 48 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Roy

all good. but room was too warm for a good sleep. turned the t-stat down to as low as it can go {60}
Stayed 1 night in Feb 2026

10/10 Excellent

Arianne, Schaumburg

Liked: Cleanliness, amenities, property conditions & facilities
Clean and staff is always friendly
Stayed 1 night in Feb 2026

10/10 Excellent

TAMMIE

Liked: Cleanliness
Rooms were cozy and clean, breakfast was amazing
Stayed 2 nights in Jan 2026

6/10 Okay

Ameez Afzal

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was very nice and helpful and room was nice. Bed was a bit uncomfortable both mine and my partners backs hurt, and it was weird to have to pay for overnight parking on a hotel with such a large lot, never had to pay for parking before which felt a bit strange for such a level of hotel. Most likely will try a different hotel next time. Overall was pleasant enough.
Stayed 4 nights in Jan 2026

10/10 Excellent

Teonna

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and clean
Stayed 1 night in Jan 2026

10/10 Excellent

Aisel

Stayed 1 night in Jan 2026

10/10 Excellent

Sharal

Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Stayed 2 nights in Jan 2026

10/10 Excellent

PAUL

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel great service
Stayed 1 night in Jan 2026

10/10 Excellent

Rene

Stayed 1 night in Jan 2026

2/10 Terrible

Caroline

Business traveler
Disliked: Staff & service
Tired hotel full of rowdy business travellers in the sports bar. Staff were not that friendly. Not hot water in room. Air con unit rattled all night.
Stayed 2 nights in Jan 2026

10/10 Excellent

Richard, Stevens Point

Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick, room was clean, bed was comfortable, shower was spacious. Only issue I had with is the steak I ordered from the restaurant was cooked well done when I asked for medium. Would recommend and would stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Ladarius, Broadview

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
10/10
Stayed 2 nights in Dec 2025

10/10 Excellent

Nazarii

Stayed 1 night in Dec 2025

10/10 Excellent

JUAN

Stayed 1 night in Dec 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, amenities
On New Year’s Eve, we were informed that the hotel bar would close at 10:00 PM and that there would be a New Year’s toast at midnight. Based on this information, we went down to the bar at approximately 9:30 PM, only to find that it was already closed. At that time, we were also told that the New Year’s toast was not happening. Even the front desk staff acknowledged that they had heard the same information regarding the toast and were surprised that nothing took place. This was extremely disappointing, especially given that it was New Year’s Eve and we had planned our evening based on what we were told. Additionally, upon entering our room, we noticed bandages placed over the smoke detectors, which strongly indicated that there had been previous smokers in the room. We notified the front desk immediately after discovering this, as it was concerning and should not have been overlooked prior to our arrival. The miscommunication continued on New Year’s Day when we were told the pool would close at 9:00 PM. Later, without any prior notice or disclosure, we were informed that the pool had actually closed at 5:00 PM. This inconsistency was frustrating and further added to the overall confusion during our stay.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jemilier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall cleanliness
Stayed 1 night in Jan 2026

8/10 Good

Natalie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Pool was nice, hot tub was overcrowded most people didn't even have swim suits on, otherwise would have been nice. No towels available on shelves. Breakfast is not advertised as having to pay for it. When booking it says breakfast included, which is purposely tricky wording. Also there was no indication anywhere on the website or in the hotel that stated the pool area would be closed at 3pm on new years eve.
Stayed 1 night in Dec 2025

8/10 Good

Ashten

Stayed 2 nights in Jan 2026

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Dec 2025

10/10 Excellent

Whitney

Liked: Cleanliness, amenities, property conditions & facilities
My stay was wonderful . It’s always nice and clean when I go to this hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Dec 2025

10/10 Excellent

Emmanuel

Stayed 1 night in Dec 2025