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Embassy Suites by Hilton Chicago Downtown Magnificent Mile

4.0 star property
Hotel with free breakfast, 5-minute walk to Michigan Avenue

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Exterior
Property preview
Reception
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym

Explore the area

View in a map
511 North Columbus Drive, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪3 min walk‬
  • Place, Chicago Riverwalk
    ‪8 min walk‬
  • Place, Millennium Park
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible

7.8 out of 10
Good
(28 reviews)
  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

8.4 out of 10
Very good
(45 reviews)
  • 475 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

55-inch LCD TV with satellite channels, TV, pay movies

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(32 reviews)
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, Multiple Beds, Non Smoking, Lake View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, Multiple Beds, Non Smoking, Lake View

8.4 out of 10
Very good
(11 reviews)
  • 425 sq ft
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Accessible, Bathtub

8.2 out of 10
Very good
(36 reviews)
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(7 reviews)
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

7.6 out of 10
Good
(9 reviews)
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, Multiple Beds, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, Multiple Beds, City View

7.6 out of 10
Good
(14 reviews)
  • 425 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(17 reviews)
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, City View (High Floor)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, City View (High Floor)

8.2 out of 10
Very good
(44 reviews)
  • 419 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Lake View (High Floor)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Lake View (High Floor)

8.0 out of 10
Very good
(50 reviews)
  • 425 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, City View, Corner

7.6 out of 10
Good
(21 reviews)
  • 475 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(7 reviews)
  • 425 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, City View

7.8 out of 10
Good
(42 reviews)
  • 425 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Room, 2 Bedrooms, Non Smoking

Presidential Room, 2 Bedrooms, Non Smoking | Living area | 55-inch LCD TV with satellite channels, TV, pay movies

Presidential Room, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 900 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Non Smoking

8.2 out of 10
Very good
(168 reviews)
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Corner King Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Corner King Suite

  • Sleeps 4

View all photos for Premium Two Double Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Two Double Suite

  • Sleeps 6

View all photos for Premium Two Double Suite with City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Two Double Suite with City View

  • Sleeps 6

View all photos for Premium Two Double Suite with Lake View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Two Double Suite with Lake View

  • Sleeps 6

View all photos for High Floor Two Double Suite with City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

High Floor Two Double Suite with City View

  • Sleeps 6

View all photos for High Floor Two Double Suite with Lake View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

High Floor Two Double Suite with Lake View

  • Sleeps 6

View all photos for Corner King Suite with City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Corner King Suite with City View

  • Sleeps 4

View all photos for Premium King Suite with City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium King Suite with City View

  • Sleeps 4

View all photos for Premium Corner King Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Corner King Suite

  • Sleeps 4

View all photos for High Floor King Suite with City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

High Floor King Suite with City View

  • Sleeps 4

View all photos for Two Double Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Double Suite

  • Sleeps 6

View all photos for Hearing Accessible Two Double Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hearing Accessible Two Double Suite

  • Sleeps 6

View all photos for Mobility Accessible Two Double Suite with Tub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible Two Double Suite with Tub

  • Sleeps 6

View all photos for Mobility Accessible King Suite with Tub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible King Suite with Tub

  • Sleeps 4

View all photos for Mobility Accessible King Suite with Roll in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible King Suite with Roll in Shower

  • Sleeps 4

View all photos for Hearing Accessible King Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hearing Accessible King Suite

  • Sleeps 4

View all photos for Mobility Accessible Two Double Suite with Roll in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible Two Double Suite with Roll in Shower

  • Sleeps 6

Presidential Room

  • Sleeps 4

View all photos for Premium Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

55-inch LCD TV with satellite channels, TV, pay movies

Premium Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium One Bedroom King Suite

  • Sleeps 4

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Premium Two-Room Suite With 1 King Bed And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(136 reviews)
  • 425 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Chicago

Located in Downtown Chicago, Embassy Suites by Hilton Chicago Downtown Magnificent Mile is within a 10-minute walk of popular sights such as Michigan Avenue and State Street. This 455-room, 4-star hotel welcomes guests with conveniences like an indoor pool, a gym, and a 24-hour business center.

What's nearby

  • Michigan Avenue - 3 min walk - 0.2 miles
  • Northwestern Memorial Hospital - 5 min walk - 0.3 miles
  • Chicago Riverwalk - 8 min walk - 0.5 miles
  • Millennium Park - 9 min walk - 0.5 miles
  • Grant Park - 13 min walk - 0.7 miles

Getting around

  • Grand Station (Red Line) - 8 min walk
  • Millennium Station - 14 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪The Red Star Bar - ‬1 min walk
  • ‪Sky Lobby at The Embassy Suites - ‬1 min walk
  • ‪D4 Irish Pub and Cafe - ‬2 min walk
  • ‪Qiao Lin Hot Pot - ‬3 min walk
  • ‪Egg Harbor Cafe - ‬2 min walk

About this property

Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Hotel with free breakfast, 5-minute walk to Michigan Avenue
At Embassy Suites by Hilton Chicago Downtown Magnificent Mile, guests enjoy an indoor pool, a gym, and WiFi in public areas. If you drive, self parking is USD 61.00 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, express check-out, and free newspapers.
55-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with WiFi and wired internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 19.95 per night)

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 61 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A restaurant
  • Free manager's reception

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Handrails in hallways (36 inches high)
  • Handrails in stairways (36 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 29.35 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 19.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 19.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 19.95 per night (rates may vary)
  • Self parking fee: USD 61.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 60611, 60611, Hotel License

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago Downtown Lakefront
Embassy Suites Lakefront
Embassy Suites Lakefront Hotel
Embassy Suites Lakefront Hotel Chicago Downtown
Embassy Downtown Lakefront Suites
Embassy Suites Chicago Downtown Magnificent Mile Hotel
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites by Hilton Chicago Downtown Magnificent Mile Hotel

Frequently asked questions

Is free cancellation available at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

Embassy Suites by Hilton Chicago Downtown Magnificent Mile provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Chicago Downtown Magnificent Mile on Jan 6, 2026 start from $84.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

This hotel is situated in Downtown Chicago within a 10-minute walk of Michigan Avenue and State Street. You'll also find Chicago Riverwalk and Millennium Park less than a mile away.

Is parking available on site at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

Yes, parking is offered for USD 61.00 per night. Accessible parking is also available for guests.

Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile include a casino?

No, Embassy Suites by Hilton Chicago Downtown Magnificent Mile doesn't have a casino.

Will I find an indoor pool at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What amenities will couples enjoy at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

Couples staying at this hotel will appreciate amenities like an indoor pool plus some guestrooms include kitchens and lake views.

Are there hot tubs at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

No, this hotel doesn't have a spa tub.

Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile feature a restaurant that includes a breakfast menu?

Yes, Embassy Suites by Hilton Chicago Downtown Magnificent Mile serves free buffet breakfast each morning from its restaurant.

Will Embassy Suites by Hilton Chicago Downtown Magnificent Mile allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Chicago Downtown Magnificent Mile for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

The closest major airport to Embassy Suites by Hilton Chicago Downtown Magnificent Mile is Chicago Midway Airport (MDW), which is 13.1 mi away (31 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18.1 mi away (38-minute drive).

Are there rooms with balconies that I can book at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

No, at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, there aren't any guestrooms that list a balcony.

Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Embassy Suites by Hilton Chicago Downtown Magnificent Mile.

Embassy Suites by Hilton Chicago Downtown Magnificent Mile Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1447 out of 2762 reviews
Rating 8 - Good. 631 out of 2762 reviews
Rating 6 - Okay. 333 out of 2762 reviews
Rating 4 - Poor. 205 out of 2762 reviews
Rating 2 - Terrible. 146 out of 2762 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Stayed 5 nights in Nov 2025

10/10 Excellent

John Steven

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Great staff and great hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

José de Jesús

Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the Hotel was perfect for us. The restaurants were fairly near by, the tours we signed up for were also close by we could walk everywhere. The concierges on duty were also helpful and engaged with us about of travels.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ronald, brossard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location but breakfast quality was lacking
Stayed 2 nights in Sep 2025

8/10 Good

Alfonso

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Kristine

Business traveler
Liked: Cleanliness, staff & service, room comfort
The room was clean, comfortable and staff were great. Unfortunately, the condition of the property was a bit tired, The restaurants were understaffed and food was mediocre.
Stayed 2 nights in Sep 2025

10/10 Excellent

Domeneque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jodee Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so kind and helpful. We had a wonderful stay. We will definitely stay here again!!! Great experience!
Stayed 3 nights in Sep 2025

8/10 Good

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities
The air conditioning doesn't work and the room smells
Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable bed. The carpets may have to be cleaned because there was a smell when I walked into the room. Otherwise, it was fine.
Stayed 1 night in Sep 2025

8/10 Good

Swati

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, well maintained and serviced everyday. Lots of complimentary services that I personally couldn’t enjoy but were popular among guests.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kelvin Larios, charlotte

Stayed 3 nights in Sep 2025

6/10 Okay

Guangcanlan

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
There are additional charges (25+tax per night) upon arriving at the hotel. Breakfast was below average quality, some fruits have gone bad and they still place them in the tray. Room service does not replenish facial tissues and had to call to ask for more. The 'premium wifi' can lose connection from time to time. The sofa bed I slept on make a squeaking sound whenever I move. The lobby can be noisy till midnight, which is unfriendly for people trying to go to bed early.
Stayed 4 nights in Sep 2025

10/10 Excellent

Steve

Stayed 2 nights in Sep 2025

2/10 Terrible

Ryan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Be Aware, this property charges extra fees upon arrival. When I asked not to pay they advised that it is not really a refundable fee.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to Chicago for a Cubs game and a concert and loved the hotel. Would definitely recommend it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nabeel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

2/10 Terrible

Daniela

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Stayed 3 nights in Sep 2025

8/10 Good

Gail

Traveled with family
Stayed 2 nights in Sep 2025

8/10 Good

Elizabeth

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The overall experience was a great. Except when I had some setbacks at the airport I had to arrive a day after my husband and kids. The guy at the front desk would not allow them to get the reservation because I was not there. It was a little stressful because it was 1100 at night and the guys said he couldn’t do anything. Expedia was great at quickly changing the name on the reservation and they were able to get the room. Besides that every was great, breakfast, pool. And even keeping our luggage so we could walk around after check out.
Stayed 4 nights in Aug 2025

8/10 Good

Thomas, Chesterfield

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

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