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Crowne Plaza Chicago West Loop by IHG

Property class: 3.5

Choose dates to view prices

Photo gallery for Crowne Plaza Chicago West Loop by IHG

A multi-story hotel with a prominent sign reading "Crowne Plaza."
A spacious lobby with a seating area, a reception desk, and a large screen.
A hotel room with a sofa, a small table with a bottle and glasses, a bed with a white comforter, and a view of the city through a window with curtains.
A modern lobby with seating arrangements, a reception desk, and a bar area.
A modern cafe interior with a counter, seating area, and large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
25 South Halsted Street, Chicago, IL, 60661
  • Place, University of Illinois Chicago
    ‪9 min walk‬
  • Place, Willis Tower
    ‪13 min walk‬
  • Place, Chicago Riverwalk
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

A hotel room with a large bed, a desk with a computer, a TV, and a seating area with a chair and ottoman.

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(78 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room

A hotel room with two beds, a sofa, a desk with a lamp, and a view of the outdoors.

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Corner

A hotel room with a large bed, a desk with a chair, and a telephone.

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(54 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Room

9.6 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

A hotel room with a large bed, a desk, a chair, a desk lamp, and a window with curtains.

Standard Room, 1 King Bed, Balcony (High Floor)

9.0 out of 10
Wonderful
(54 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds (High Floor)

A hotel room with two beds, a sofa, a desk with a lamp, and a view of the outdoors.

Standard Room, 2 Double Beds (High Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Balcony

A hotel room with two beds, a sofa, a desk with a lamp, and a view of the outdoors.

Standard Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(164 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom (High Floor)

A hotel room with a sofa, a small table, a bed, and a view of the city through a window.

Suite, 1 Bedroom (High Floor)

9.0 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

A hotel room with two beds, a TV on a cabinet, a lamp, and a wall-mounted artwork.

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

A hotel room with a large bed, a desk with a computer, a TV, and a seating area with a chair and ottoman.

Standard Room, 1 King Bed, Roll-in Shower (Communications)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed, Accessible

A hotel room with a large bed, two bedside tables with lamps, a headboard, and a window with curtains.

Junior Suite, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Chicago

Located in Downtown Chicago within a short walk of Willis Tower, Crowne Plaza Chicago West Loop by IHG is within a mile (2 km) of other popular sights such as Chicago Riverwalk. This 3.5-star hotel has 398 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • University of Illinois Chicago - 9 min walk - 0.5 miles
  • Civic Opera House - 11 min walk - 0.6 miles
  • Willis Tower - 13 min walk - 0.7 miles
  • Chicago Riverwalk - 14 min walk - 0.8 miles
  • Merchandise Mart - 17 min walk - 0.9 miles

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 9 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 39 min drive

Restaurants

  • ‪Parlor Pizza Bar - ‬5 min walk
  • ‪Trivoli Tavern - ‬6 min walk
  • ‪Green Street Smoked Meats - ‬5 min walk
  • ‪Tengoku Aburiya - ‬6 min walk
  • ‪Mr. Greek Gyros - ‬4 min walk

About this property

Crowne Plaza Chicago West Loop by IHG

Guests of Crowne Plaza Chicago West Loop by IHG enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for USD 57.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and express check-in.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, coffee makers, and laptop-compatible safes. Housekeeping is available once per stay.
Recreational amenities at the hotel include a fitness center.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 57 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RYE BAR
  • Rye Deli & Drink

Things to do

  • Gym

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 7,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Magnifying mirror
  • Null
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay
  • Pet weight must not exceed 30 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self parking fee: USD 57.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 60661,Hotel License

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop by IHG Hotel
Crowne Plaza Chicago West Loop an IHG Hotel
Crowne Plaza Chicago West Loop by IHG Chicago
Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Frequently asked questions

Is free cancellation available at Crowne Plaza Chicago West Loop by IHG?

Crowne Plaza Chicago West Loop by IHG provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Chicago West Loop by IHG?

As of Nov 14, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Chicago West Loop by IHG on Nov 22, 2026 start from $137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Crowne Plaza Chicago West Loop by IHG?

This hotel is situated in Downtown Chicago within a short 17-minute walk of Chicago Riverwalk and also 19 minutes on foot from Cadillac Palace Theatre. You'll also find Millennium Park and Grant Park within a short drive.

Is there parking available at Crowne Plaza Chicago West Loop by IHG?

Yes, covered parking is offered for USD 57 per day with in/out privileges. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Crowne Plaza Chicago West Loop by IHG include a casino at the property?

No, Crowne Plaza Chicago West Loop by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Chicago West Loop by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Crowne Plaza Chicago West Loop by IHG?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a restaurant and a bar/lounge.

Does Crowne Plaza Chicago West Loop by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Chicago West Loop by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Chicago West Loop by IHG serves buffet breakfast for a surcharge each morning at Rye Deli & Drink.

Will Crowne Plaza Chicago West Loop by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Crowne Plaza Chicago West Loop by IHG for a fee of USD 75.00 per accommodation, per stay.

Does Crowne Plaza Chicago West Loop by IHG have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Crowne Plaza Chicago West Loop by IHG?

The closest major airport to Crowne Plaza Chicago West Loop by IHG is Chicago Midway Airport (MDW), which is 10.6 mi away (30 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 16.7 mi away (39-minute drive).

Are there rooms with balconies at Crowne Plaza Chicago West Loop by IHG?

Yes, every guestroom at Crowne Plaza Chicago West Loop by IHG comes with a balcony and some offer city views.

Does Crowne Plaza Chicago West Loop by IHG have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Crowne Plaza Chicago West Loop by IHG.

Crowne Plaza Chicago West Loop by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1830 out of 2824 reviews
Rating 8 - Good. 579 out of 2824 reviews
Rating 6 - Okay. 240 out of 2824 reviews
Rating 4 - Poor. 83 out of 2824 reviews
Rating 2 - Terrible. 92 out of 2824 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and overall the hotel was great
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the rooms were amazing
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- comfy bed!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean facilities, friendly staff, and a comfortable stay. Would stay here again.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our trip was very clean and helpful staff
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and will be back! The Front Desk staff were all super kind and helpful!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the restaurant and dining area very nice
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good deal in the price range, a property ver well take care of… will come back
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel in Chicago..we enjoyed it very much..Will be back again 😀
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, front counter staff was very helpful. Room was clean and TV had a good selection.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Place was nice and clean . I enjoyed my stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just the perfect hotel with everything you need
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was friendly and helpful. And the location was perfect as we were able to take the public bus line 20 to both the lakeshore area and the United Center.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area to stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The balcony was nice. Room was a decent size and clean with plenty of options on where to charge your items.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful. Very happy with them and the room.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located is a fairly quiet neighborhood. Walgreens and Whole Foods are just a few minutes away. The staff were amazing, the room was clean, quiet and cozy. The restaurant downstairs had delicious food. Great location!!!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property located in a convenient area. The restaurant and staff were also great!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, parking could be a bit cheaper but it works, all n all great place
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. But they do charge you for parking and breakfast.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great and Roxane attending breakfast excellent.
Stayed 1 night in Aug 2026

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