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Crowne Plaza Chicago West Loop by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Chicago West Loop by IHG

Exterior
Lobby lounge
American cuisine
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
25 South Halsted Street, Chicago, IL, 60661
  • Place, University of Illinois Chicago
    ‪9 min walk‬
  • Place, Willis Tower
    ‪13 min walk‬
  • Place, Merchandise Mart
    ‪16 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(56 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(51 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony (High Floor)

9.0 out of 10
Wonderful
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (High Floor)

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(120 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (High Floor)

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Exterior

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About the neighborhood

Chicago

Located in Downtown Chicago within a short walk of Willis Tower, Crowne Plaza Chicago West Loop by IHG is within 2 miles (3 km) of other popular sights such as Millennium Park. This 3.5-star hotel has 398 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • University of Illinois Chicago - 9 min walk - 0.5 miles
  • Willis Tower - 13 min walk - 0.7 miles
  • Skydeck Ledge - 14 min walk - 0.8 miles
  • Merchandise Mart - 16 min walk - 0.9 miles
  • Michigan Avenue - 2 min drive - 1.4 miles

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 9 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 33 min drive

Restaurants

  • ‪Parlor Pizza Bar - ‬5 min walk
  • ‪Zeus Restaurant - ‬4 min walk
  • ‪Green Street Smoked Meats - ‬5 min walk
  • ‪Sawada Coffee - ‬5 min walk
  • ‪Mr. Greek Gyros - ‬4 min walk

About this property

Crowne Plaza Chicago West Loop by IHG

Guests of Crowne Plaza Chicago West Loop by IHG enjoy a gym, free WiFi in public areas, and conference space. Self parking is offered for USD 54.00 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a 24-hour business center, express check-in, and express check-out.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other standard amenities include balconies, coffee makers, and laptop-compatible safes. Housekeeping is available once per stay.
Recreational amenities at the hotel include a fitness center.

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  • Pet friendly
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 54 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RYE BAR
  • Rye Deli & Drink

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay
  • Pet weight must not exceed 30 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self parking fee: USD 54.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 60661,Hotel License

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop by IHG Hotel
Crowne Plaza Chicago West Loop an IHG Hotel
Crowne Plaza Chicago West Loop by IHG Chicago
Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Frequently asked questions

Is free cancellation available at Crowne Plaza Chicago West Loop by IHG?

Crowne Plaza Chicago West Loop by IHG provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Chicago West Loop by IHG?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Chicago West Loop by IHG on Mar 29, 2026 start from $147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Crowne Plaza Chicago West Loop by IHG?

This hotel is situated in Downtown Chicago within a short 15-minute walk of Skydeck Ledge and also 18 minutes on foot from Chicago City Hall. You'll also find Millennium Park and Michigan Avenue within a short drive.

Is there parking available at Crowne Plaza Chicago West Loop by IHG?

Yes, covered parking is offered for USD 54 per day with in/out privileges. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Crowne Plaza Chicago West Loop by IHG include a casino at the property?

No, Crowne Plaza Chicago West Loop by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Chicago West Loop by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Crowne Plaza Chicago West Loop by IHG?

Couples staying at this hotel will appreciate amenities like a pillow menu and free wired internet as well as a restaurant.

Does Crowne Plaza Chicago West Loop by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Chicago West Loop by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Chicago West Loop by IHG serves buffet breakfast for a surcharge each morning at Rye Deli & Drink.

Will Crowne Plaza Chicago West Loop by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Crowne Plaza Chicago West Loop by IHG for a fee of USD 75.00 per accommodation, per stay.

Does Crowne Plaza Chicago West Loop by IHG have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Crowne Plaza Chicago West Loop by IHG?

The closest major airport to Crowne Plaza Chicago West Loop by IHG is Chicago Midway Airport (MDW), which is 10.6 mi away (30 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 17.4 mi away (33-minute drive).

Are there rooms with balconies at Crowne Plaza Chicago West Loop by IHG?

Yes, every guestroom at Crowne Plaza Chicago West Loop by IHG comes with a balcony and some offer city views.

Does Crowne Plaza Chicago West Loop by IHG have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Crowne Plaza Chicago West Loop by IHG.

Crowne Plaza Chicago West Loop by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1343 out of 2027 reviews
Rating 8 - Good. 416 out of 2027 reviews
Rating 6 - Okay. 151 out of 2027 reviews
Rating 4 - Poor. 56 out of 2027 reviews
Rating 2 - Terrible. 61 out of 2027 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

julie

Stayed 1 night in Feb 2026

10/10 Excellent

Shanita

Liked: Cleanliness, property conditions & facilities
Staff nice and the hotel was beautiful
Stayed 3 nights in Nov 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Very organized, neat and courteous hotel and staff
Stayed 1 night in Jan 2026

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

will

Stayed 4 nights in Dec 2025

10/10 Excellent

Desonte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t wake up in time for breakfast
Stayed 2 nights in Dec 2025

8/10 Good

Oscar

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The front desk staff was extremely friendly and helpful and the main lobby was beautiful. I was offered a water bottle without asking and the pineapple juice they had out was delicious. My room was very clean and i enjoyed the adjustable and well sized tv. As for downsides, It was a little inconvenient having to go to another floor for a microwave and for a proper water station. The main lobby water fountain did not look appealing. The two exposed outlets that i wanted to use in my room did not work at all and I had to move the mini fridge away in order to free up an outlet.
Stayed 1 night in Dec 2025

8/10 Good

Marianne

Stayed 3 nights in Dec 2025

8/10 Good

Nataliya

Stayed 1 night in Dec 2025

10/10 Excellent

Zuriel

Stayed 1 night in Dec 2025

6/10 Okay

richard

Stayed 1 night in Dec 2025

10/10 Excellent

chad

Stayed 1 night in Dec 2025

10/10 Excellent

Ralph

Liked: Cleanliness, amenities, property conditions & facilities
I loved the balcony the most. 10/10.
Stayed 4 nights in Dec 2025

8/10 Good

Paola

Good service
Stayed 3 nights in Dec 2025

10/10 Excellent

Stephanie, Saint Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and staff was courteous
Stayed 3 nights in Dec 2025

8/10 Good

Angel Alberto, Perth amboy

Stayed 1 night in Dec 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for price and convenient
Stayed 2 nights in Nov 2025

10/10 Excellent

Jackson

Stayed 1 night in Dec 2025

10/10 Excellent

Jamie

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff was so friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Lori, Palm desert

Yes, everything was perfect.
Stayed 4 nights in Dec 2025

8/10 Good

Chris

Stayed 1 night in Dec 2025

8/10 Good

CHRIS

Stayed 3 nights in Dec 2025

10/10 Excellent

Constance

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Alfredo

Liked: Property conditions & facilities
Everything was perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Riley

Traveled with family
Liked: Cleanliness, amenities
Very fresh and delicious breakfast on all items!
Stayed 1 night in Dec 2025

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