Paradisus Cancún – All Inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools
VIP Access

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Photo gallery for Paradisus Cancún – All Inclusive

4 outdoor pools, cabanas (surcharge), pool umbrellas
Property video
9 restaurants, breakfast, lunch, dinner served; international cuisine
9 restaurants, breakfast, lunch, dinner served; international cuisine
Junior Suite Ocean View | Beach/ocean view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Spa

Explore the area

Map
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500
  • El Rey Ruins
    ‪5 min drive‬
  • La Isla Shopping Mall
    ‪5 min drive‬
  • Cancun Interactive Aquarium
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

The Reserve Junior Suite Sunset View Adults Only

  • 474 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Sunset View

  • 474 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite Ocean View

  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Junior Suite Sunset View

  • 365 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Premium Two Bedrooms Master Suite

  • 1097 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Premium Master Suite Sunset View

  • 656 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Suite Sunset View

  • 559 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Grand Junior Suite Ocean View

  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Concierge Junior Suite Ocean View

  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Master Suite - Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Concierge Master Suite Ocean View

  • 592 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Junior Suite - Ocean View

  • 474 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

The Reserve Master Suite Sunset View Adults Only

  • 645 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Suite - Ocean View

  • 592 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

The Reserve Suite Sunset View Adults Only

  • 592 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera within a mile (2 km) of Museo Maya Trailhead, Paradisus Cancún – All Inclusive is within 2 miles (3 km) of other popular sights such as Luxury Avenue Shopping Mall. This 656-room, 4.5-star property welcomes business and leisure travelers with 4 outdoor pools, a golf course, and a full-service spa.

What's nearby

  • Aquaworld - 5 min walk - 0.3 miles
  • Delfines Beach - 4 min drive - 2.4 miles
  • El Rey Ruins - 5 min drive - 2.9 miles
  • La Isla Shopping Mall - 5 min drive - 2.5 miles
  • Cancun Interactive Aquarium - 5 min drive - 2.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Coyote Loco - ‬11 min walk
  • ‪Fred's House - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪BlueAgave - ‬1 min walk
  • ‪Chambao - ‬8 min walk

About this property

Paradisus Cancún – All Inclusive

Luxury property on the beach, with 4 outdoor pools
Paradisus Cancún – All Inclusive features a golf course, a full-service spa, and 4 outdoor pools. You can take advantage of free parking, along with an area shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and 50-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free minibar items, safes, and phones are also available.
Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site

Food and drink

  • 7 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cielo
  • Lemon Fish
  • Malva Food Bazar
  • Sal Steak Cave
  • Sante

Things to do

  • 4 outdoor pools
  • 9-hole golf course
  • Arcade/game room
  • Books
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Health club
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 5 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from June 2 2025 to March 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Paradisus
All Inclusive Paradisus Cancun
Cancun All Inclusive Paradisus
Cancun Paradisus Resort
Paradisus All Inclusive Resort
Paradisus Cancun
Paradisus Meliá Cancun All Inclusive Resort
Paradisus Cancun Resort
Paradisus Cancun Resort All Inclusive
Paradisus Resort Cancun
Cancun Gran Melia
Gran Melia Cancun Hotel Cancun
Grand Melia Cancun
Melia Cancun
Paradisus
Paradisus Meliá All Inclusive Resort
Paradisus Meliá Cancun All Inclusive
Paradisus Meliá All Inclusive
Paradisus Meliá Cancun All Inclusive All-inclusive property
Paradisus Meliá All Inclusive All-inclusive property
Paradisus Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive
Parasus Meliá Cancun Inclusiv

Frequently asked questions

Can I book all-inclusive options at Paradisus Cancún – All Inclusive?

Paradisus Cancún – All Inclusive is an all-inclusive resort and rates come with all meals. Activities include tennis, cooking classes, and water fitness classes.

Are free cancellation options available at Paradisus Cancún – All Inclusive?

Paradisus Cancún – All Inclusive provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do within easy reach of Paradisus Cancún – All Inclusive?

This property is situated in Zona Hotelera, just steps from Aquaworld. You'll also find La Isla Shopping Mall and Delfines Beach within a short drive.

Is there parking available at Paradisus Cancún – All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is a spa located at Paradisus Cancún – All Inclusive?

YHI Spa is the property's spa and services include hot stone massages, Swedish massages, reflexology, and body wraps.

Does Paradisus Cancún – All Inclusive have a casino?

No, Paradisus Cancún – All Inclusive doesn't have a casino.

Is there an indoor pool at Paradisus Cancún – All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

Is Paradisus Cancún – All Inclusive a good place to stay for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 4 outdoor pools, and an ocean-view restaurant.

Does Paradisus Cancún – All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Paradisus Cancún – All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Paradisus Cancún – All Inclusive has 9 restaurants, and serves breakfast for a surcharge.

Does Paradisus Cancún – All Inclusive allow pets to stay for free?

No, pets aren't allowed at Paradisus Cancún – All Inclusive though service animals are welcome.

Does Paradisus Cancún – All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to Paradisus Cancún – All Inclusive?

The closest major airport to Paradisus Cancún – All Inclusive is Cancun Intl. Airport (CUN), which is 11.1 mi away (18 minutes by car).

Are there rooms with balconies at Paradisus Cancún – All Inclusive?

No, you won't find guestrooms with balconies at Paradisus Cancún – All Inclusive.

Does Paradisus Cancún – All Inclusive have a wedding venue on site?

There are wedding services available at Paradisus Cancún – All Inclusive if that's in your vacation plans.

Paradisus Cancún – All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1446 out of 2742 reviews
Rating 8 - Good. 546 out of 2742 reviews
Rating 6 - Okay. 332 out of 2742 reviews
Rating 4 - Poor. 196 out of 2742 reviews
Rating 2 - Terrible. 222 out of 2742 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tamyres

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Resort, had best time of life. For sure ill be back again…
Stayed 4 nights in Apr 2025

10/10 Excellent

Tim, Burr Ridge

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice experience at the Reserve. Would go back
Stayed 3 nights in Mar 2025

10/10 Excellent

Pareshkumar

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 5 nights in Mar 2025

8/10 Good

kiran

Liked: Cleanliness
The food and the service were poor.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kendra Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 4 nights in Mar 2025

6/10 Okay

KAMAL

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room service was really bad, we get to hotel late we got worst food in room. And everyday I have to ask for Housekeeping and refill mini bar.
Stayed 4 nights in Mar 2025

4/10 Poor

Linh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not returning
Stayed 3 nights in Mar 2025

10/10 Excellent

Blake

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We love the ammenties the hospitality beach was clean
Stayed 14 nights in Feb 2025

10/10 Excellent

jeffrey william, Orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying here, still a very nice hotel with good food options.
Stayed 4 nights in Mar 2025

2/10 Terrible

kevin

Traveled with partner
Disliked: Property conditions & facilities
a small fridge with 3 cheep bears no spirits or ice is not a mini bar,on their web site and on the info package they gave us,both said room service would deliver,it took over 3hours our first night and no alcohol ,the toilet above was dripping on us but no one would fix it,we never got a pool lounger you had to put a towel on one at 5am,the food in the buffe was always cold,we paid a lot of money for a terrible holiday we will never use this site again.
Stayed 7 nights in Mar 2025

8/10 Good

Laura, Fayetteville

Traveled with group
Liked: Cleanliness, staff & service, amenities
Nice property with great staff and restaurants. Outside area was nice and plenty of space by the pool. Facilities need so e remodeling in rooms and around pools.
Stayed 5 nights in Mar 2025

8/10 Good

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly property. Helpful staff, great stay.
Stayed 3 nights in Mar 2025

2/10 Terrible

Mayra

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Horrible service. Never have I had an experience like that. Nothing included from the package. Worst experience ever. Staff is rude and not helpful. Honestly the worst!!!exexperience trejuat the package i purchased. I
Stayed 4 nights in Mar 2025

8/10 Good

William

Liked: Cleanliness, amenities
Stayed 3 nights in Mar 2025

8/10 Good

Andres

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort has a pleasantly elegant interior setting that was very clean throughout. The ambience is calm with an integrated natural/green feel. The room was very spacious and comfortable. Bedding covers could be better. The AC in the room was quite loud. Room view wasn't great overlooking a large flat roof overhang when it should have been a full oceanview rather than an obstructed view. The room location was relatively convenient and accessible within the resort, close to restautants, lounges, bars, spa, pools, and beach access, but quite noisy from the balcony due to daily parties and shows at the pool area. The smell of food was very strong at the balcony at times from the restaurants directly below. Staff was mostly polite and courteous with a few exceptions. Room service was timely. Food and restaurants we experienced (Flora, Capella, Limon) were mostly average or mediocre, at times dissapointing compared to previous experiences at various other resorts throughout Cancun. The buffet was the go-to for the more decent selection of food options throughout the day. Check-in was a little busy, but check-out was a breeze.
Stayed 3 nights in Mar 2025

6/10 Okay

Sumeet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Feb 2025

8/10 Good

Mala

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Room service is really bad, except that it was a very nice stay and experience.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jennifer J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this property in early March and I’ve been to others in Cancun and so far this one has the best food. They do have a buffet open for breakfast , lunch , and dinner that does not require reservations but the food was exceptional and it did not disappoint for any time of the day. I really didn’t mind the other restaurants needing reservations since the staff is able to help you reserve for a couple days straight , I will say get there to the reservation table exactly at 10am so you don’t have to wait in long lines to reserve. The beach was super clean. The only downside was that my room seemed to be very old although the pictures on booking looked like they were remodeled. I did read that they have only certain rooms that are remodeled which does suck. Overall the room was clean but didn’t meet my expectations compared to what the resort looks like I was expecting a nice room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amritpal Singh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a good experience. Great hospitality and service
Stayed 5 nights in Mar 2025

10/10 Excellent

Ofellia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

PRAWAL

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Would go back . Need better room service
Stayed 3 nights in Mar 2025

10/10 Excellent

Evelio

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Excellent service, everyone went out of their way to make us feel welcomed.
Stayed 5 nights in Feb 2025

10/10 Excellent

Nicolas

loved it
Stayed 4 nights in Feb 2025

8/10 Good

Dane

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Feb 2025

8/10 Good

Claude, montreal

Traveled with family
Liked: Cleanliness, staff & service, amenities
Even if the hotel is a bit old, it's very well situated with a beautiful beach. Everything is close and you never need to walk far. The food is ok for a week, but not amazing.
Stayed 7 nights in Mar 2025