Paradisus Cancún – All Inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools
VIP Access

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Photo gallery for Paradisus Cancún – All Inclusive

View from room
4 outdoor pools, cabanas (surcharge), pool umbrellas
The Reserve Master Suite Sunset View Adults Only | 1 bedroom, premium bedding, free minibar, in-room safe
9 restaurants, breakfast, lunch, dinner served; international cuisine
9 restaurants, breakfast, lunch, dinner served; international cuisine

Popular amenities

  • Bar
  • All inclusive
  • Spa

Explore the area

Map
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500
  • El Rey Ruins
    ‪5 min drive‬
  • La Isla Shopping Mall
    ‪5 min drive‬
  • Cancun Interactive Aquarium
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

The Reserve Junior Suite Sunset View Adults Only

9.0 out of 10
Wonderful
(15 reviews)
  • 474 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Sunset View

7.4 out of 10
Good
(113 reviews)
  • 474 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite Ocean View

8.2 out of 10
Very good
(38 reviews)
  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Junior Suite Sunset View

8.0 out of 10
Very good
(7 reviews)
  • 365 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Premium Two Bedrooms Master Suite

  • 1097 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Premium Master Suite Sunset View

  • 656 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Suite Sunset View

9.0 out of 10
Wonderful
(4 reviews)
  • 559 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Grand Junior Suite Ocean View

8.6 out of 10
Excellent
(65 reviews)
  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Concierge Junior Suite Ocean View

  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Master Suite - Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Concierge Master Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Junior Suite - Ocean View

8.0 out of 10
Very good
(11 reviews)
  • 474 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

The Reserve Master Suite Sunset View Adults Only

10.0 out of 10
Exceptional
(3 reviews)
  • 645 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

The Reserve Adults Only Suite - Ocean View

9.4 out of 10
Exceptional
(12 reviews)
  • 592 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

The Reserve Suite Sunset View Adults Only

8.8 out of 10
Excellent
(5 reviews)
  • 592 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera within a mile (2 km) of Museo Maya Trailhead, Paradisus Cancún – All Inclusive is within 2 miles (3 km) of other popular sights such as Luxury Avenue Shopping Mall. This 656-room, 4.5-star property welcomes business and leisure travelers with 4 outdoor pools, a golf course, and a full-service spa.

What's nearby

  • Aquaworld - 5 min walk - 0.3 miles
  • Delfines Beach - 4 min drive - 2.4 miles
  • El Rey Ruins - 5 min drive - 2.9 miles
  • La Isla Shopping Mall - 5 min drive - 2.5 miles
  • Cancun Interactive Aquarium - 5 min drive - 2.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Coyote Loco - ‬11 min walk
  • ‪Fred's House - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪BlueAgave - ‬1 min walk
  • ‪Chambao - ‬8 min walk

About this property

Paradisus Cancún – All Inclusive

Luxury property on the beach, with 4 outdoor pools
Paradisus Cancún – All Inclusive features a golf course, a full-service spa, and 4 outdoor pools. You can take advantage of free parking, along with an area shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and 50-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free minibar items, safes, and phones are also available.
Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site

Food and drink

  • 7 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cielo
  • Lemon Fish
  • Malva Food Bazar
  • Sal Steak Cave
  • Sante

Things to do

  • 4 outdoor pools
  • 9-hole golf course
  • Arcade/game room
  • Books
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Health club
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 5 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from June 2 2025 to March 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Paradisus
All Inclusive Paradisus Cancun
Cancun All Inclusive Paradisus
Cancun Paradisus Resort
Paradisus All Inclusive Resort
Paradisus Cancun
Paradisus Meliá Cancun All Inclusive Resort
Paradisus Cancun Resort
Paradisus Cancun Resort All Inclusive
Paradisus Resort Cancun
Cancun Gran Melia
Gran Melia Cancun Hotel Cancun
Grand Melia Cancun
Melia Cancun
Paradisus
Paradisus Meliá All Inclusive Resort
Paradisus Meliá Cancun All Inclusive
Paradisus Meliá All Inclusive
Paradisus Meliá Cancun All Inclusive All-inclusive property
Paradisus Meliá All Inclusive All-inclusive property
Paradisus Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive
Parasus Meliá Cancun Inclusiv

Frequently asked questions

Can I book all-inclusive options at Paradisus Cancún – All Inclusive?

Paradisus Cancún – All Inclusive is an all-inclusive resort and rates come with all meals. Activities include tennis, cooking classes, and water fitness classes.

Are free cancellation options available at Paradisus Cancún – All Inclusive?

Paradisus Cancún – All Inclusive provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do within easy reach of Paradisus Cancún – All Inclusive?

This property is situated in Zona Hotelera, just steps from Aquaworld. You'll also find La Isla Shopping Mall and Iberostar Cancun Golf Course within a short drive.

Is parking available on site at Paradisus Cancún – All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is a spa located at Paradisus Cancún – All Inclusive?

YHI Spa is the property's spa and services include hot stone massages, deep-tissue massages, reflexology, and aromatherapy.

Does Paradisus Cancún – All Inclusive have a casino?

No, Paradisus Cancún – All Inclusive doesn't have a casino.

Is there an indoor pool at Paradisus Cancún – All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

What amenities will couples enjoy at Paradisus Cancún – All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 4 outdoor pools, and an ocean-view restaurant.

Does Paradisus Cancún – All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Paradisus Cancún – All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Paradisus Cancún – All Inclusive has 9 restaurants, and serves breakfast for a surcharge.

Does Paradisus Cancún – All Inclusive allow pets to stay for free?

No, pets aren't allowed at Paradisus Cancún – All Inclusive though service animals are welcome.

Does Paradisus Cancún – All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to Paradisus Cancún – All Inclusive?

The closest major airport to Paradisus Cancún – All Inclusive is Cancun Intl. Airport (CUN), which is 11.1 mi away (18 minutes by car).

Can I book a room with a balcony at Paradisus Cancún – All Inclusive?

No, there aren't any guestrooms with balconies at Paradisus Cancún – All Inclusive.

Does Paradisus Cancún – All Inclusive have a wedding venue on site?

There are wedding services available at Paradisus Cancún – All Inclusive if that's in your vacation plans.

Paradisus Cancún – All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1409 out of 2662 reviews
Rating 8 - Good. 530 out of 2662 reviews
Rating 6 - Okay. 320 out of 2662 reviews
Rating 4 - Poor. 185 out of 2662 reviews
Rating 2 - Terrible. 218 out of 2662 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tamyres

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Resort, had best time of life. For sure ill be back again…
Stayed 4 nights in Apr 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Apr 2025

10/10 Excellent

Alfonso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, hotel and stuff was amazing and kind
Stayed 2 nights in Apr 2025

10/10 Excellent

CAROLINA E

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Was a good place tu stay
Stayed 7 nights in Apr 2025

8/10 Good

Jennifer, Upper Marlboro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this place if you’re going to enjoy the adult only side. Besides the restaurant, Malvo, it was difficult to find food my six year old would eat. Besides the pool, beach, and Kidom, it was difficult finding things to entertain my kid.
Stayed 5 nights in Apr 2025

8/10 Good

Hilary Robyn Lisa

Traveled with family and small children
Liked: Amenities
We had a lovely time at the Paradisus. Beautiful amenities, fabulous beach and good food. The room showed a bit of wear and tear, it was extremely difficult to open the balcony door. But overall a great resort! We had upgraded to the family concierge and our contact Rossana was amazing!!
Stayed 5 nights in Apr 2025

2/10 Terrible

Hugo

Stayed 3 nights in Apr 2025

8/10 Good

rayan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great property, great hotel, great experience (way better than the area’s average). However the staff is a real issue as they needed to be bribed to do just the basic minimum, even get a reservation at a restaurant for dinner. Do better
Stayed 4 nights in Mar 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Paradisus Cancún! Great hotel, delicious food and amazing stuff. I couldn't have been happier :)
Stayed 7 nights in Apr 2025

10/10 Excellent

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 4 nights in Apr 2025

10/10 Excellent

Selena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at the Paradisus Cancun. The pools were amazing, with great service everywhere. We tried several of the restaurants and the food was decent. I especially liked the poolside service, though we did have to get out early to claim a spot.
Stayed 4 nights in Apr 2025

10/10 Excellent

Shelbi

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful. It was nice walking into the hotel because it was aesthetically
Stayed 4 nights in Apr 2025

10/10 Excellent

Damon Anthony

Stayed 8 nights in Apr 2025

10/10 Excellent

Amarilis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time in Cancun, Mexico This resort is amazing I had a great time with my two boys. Staff was very friendly, food was good the shows were great and the Ginger bar was playing such a good music. The pool is great and the beach is beautiful. I’ll definitely recommend this resort. Thank you to everyone specially “Atilano” from the Blue Agave.
Stayed 4 nights in Apr 2025

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

6/10 Okay

Michelle M

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was nice And clean
Stayed 4 nights in Apr 2025

6/10 Okay

Samuel

Stayed 4 nights in Mar 2025

10/10 Excellent

Ivan Chen-Yuan, TORONTO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience at Paradisus Cancun during the shoulder season. Fantastic weather, beach, and atmosphere! Dining options were incredible every day with fresh, tasty dishes made fresh from the kitchen to table. Highly recommend the Blue Agave, Aqua Marine, Flora, and Lemon Fish restaurants which were all included in the all-inclusive package. The resort staff were chill, accommodating, and just easy to communicate with. They were not pushy at all. Shows and activities were fun for the whole family and the entertainers worked so hard to every night. Even the rooms were somewhat dated, they were clean with comfortable beds and well-stocked everyday with supplies. I am looking forward to what renovation updates are in store to an already uniquely designed space! Keep up the great work and look forward to our next visit and stay!
Stayed 5 nights in Apr 2025

8/10 Good

Dina Gergi

Stayed 6 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all inclusive
Stayed 3 nights in Apr 2025

10/10 Excellent

Allanah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet , Enrique was the best concierge and Julio was the best bartender
Stayed 4 nights in Apr 2025

10/10 Excellent

Kam'Rahn

Liked: Cleanliness, staff & service, property conditions & facilities
Enrique was great!
Stayed 4 nights in Apr 2025

6/10 Okay

Thai Bao

Stayed 4 nights in Apr 2025

10/10 Excellent

Chia-Pei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach and very clean resort
Stayed 3 nights in Apr 2025

10/10 Excellent

Brian, Cumming

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our time here, the staff were so friendly and helpful, the room was clean and comfortable. We really enjoyed the wide variety of restaurants within the hotel. The grounds were clean and we really enjoyed the ambiance outside and inside as well, didn’t feel like a typical hotel but rather more of an experience. They’re closing for a year for refurbishing but will definitely stay here again when they reopen
Our view from our balcony
Stayed 8 nights in Apr 2025