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Paradisus Cancún – All Inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools

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Photo gallery for Paradisus Cancún – All Inclusive

View from room
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9 restaurants, breakfast, lunch, dinner served; international cuisine
9 restaurants, breakfast, lunch, dinner served; international cuisine
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500
  • Place, Aquaworld
    ‪5 min walk‬
  • Place, Oasis Arena
    ‪8 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

Premium Master Suite Sunset View

  • 656 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Two Bedrooms Master Suite

  • 1097 sq ft
  • 2 bedrooms
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Premium Suite Sunset View

9.0 out of 10
Wonderful
(4 reviews)
  • 559 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Master Suite - Ocean View

Premium bedding, free minibar, in-room safe, desk

The Reserve Adults Only Master Suite - Ocean View

  • 646 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Suite Sunset View Adults Only

View from room

The Reserve Suite Sunset View Adults Only

8.8 out of 10
Excellent
(5 reviews)
  • 592 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Adults Only Suite - Ocean View

Premium bedding, free minibar, in-room safe, desk

The Reserve Adults Only Suite - Ocean View

9.4 out of 10
Exceptional
(12 reviews)
  • 592 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Master Suite Sunset View Adults Only

Premium bedding, free minibar, in-room safe, desk

The Reserve Master Suite Sunset View Adults Only

10.0 out of 10
Exceptional
(3 reviews)
  • 645 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Family Concierge Junior Suite Ocean View

View from room

Family Concierge Junior Suite Ocean View

  • 474 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Concierge Suite Ocean View

Shower, eco-friendly toiletries, hair dryer, towels

Family Concierge Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Governor Suite

  • Sleeps 4
  • 1 King Bed

Family Concierge Suite Sunset View

  • Sleeps 4
  • 1 King Bed

Family Concierge Junior Suite Sunset View

  • Sleeps 4
  • 1 King Bed

Family Concierge Two Bedroom Sunset View

  • Sleeps 8
  • 1 King Bed

Family Concierge Two Bedroom Ocean View

  • Sleeps 8
  • 1 King Bed

View all photos for Junior Suite Sunset View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Sunset View

7.4 out of 10
Good
(113 reviews)
  • 474 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

8.2 out of 10
Very good
(38 reviews)
  • 474 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Junior Suite Sunset View Adults Only

Premium bedding, free minibar, in-room safe, desk

The Reserve Junior Suite Sunset View Adults Only

9.0 out of 10
Wonderful
(15 reviews)
  • 474 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Junior Suite - Ocean View

View from room

The Reserve Adults Only Junior Suite - Ocean View

8.0 out of 10
Very good
(11 reviews)
  • 474 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Cancun

Located in Zona Hotelera within a mile (2 km) of Museo Maya Trailhead, Paradisus Cancún – All Inclusive is within 2 miles (3 km) of other popular sights such as Luxury Avenue Shopping Mall. This 656-room, 4.5-star property welcomes business and leisure travelers with 4 outdoor pools, a golf course, and a full-service spa.

What's nearby

  • Aquaworld - 5 min walk - 0.3 miles
  • Oasis Arena - 8 min walk - 0.5 miles
  • Ballenas Beach - 13 min walk - 0.7 miles
  • Maya Museum of Cancun - 18 min walk - 1.0 mile
  • Iberostar Cancun Golf Course - 3 min drive - 1.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Chambao - ‬8 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Funky Geisha - ‬7 min walk
  • ‪Confessions - ‬8 min walk
  • ‪The Great Room - ‬9 min walk

About this property

Paradisus Cancún – All Inclusive

Luxury property on the beach, with 4 outdoor pools
Paradisus Cancún – All Inclusive features a golf course, a full-service spa, and 4 outdoor pools. You can take advantage of free parking, along with an area shuttle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and 50-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free minibar items, safes, and phones are also available.
Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 7 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cielo
  • Lemon Fish
  • Malva Food Bazar
  • Sal Steak Cave
  • Sante

Things to do

  • 4 outdoor pools
  • 9-hole golf course
  • Arcade/game room
  • Books
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Health club
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 5 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from June 2 2025 to March 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Paradisus
All Inclusive Paradisus Cancun
Cancun All Inclusive Paradisus
Cancun Paradisus Resort
Paradisus All Inclusive Resort
Paradisus Cancun
Paradisus Meliá Cancun All Inclusive Resort
Paradisus Cancun Resort
Paradisus Cancun Resort All Inclusive
Paradisus Resort Cancun
Cancun Gran Melia
Gran Melia Cancun Hotel Cancun
Grand Melia Cancun
Melia Cancun
Paradisus
Paradisus Meliá All Inclusive Resort
Paradisus Meliá Cancun All Inclusive
Paradisus Meliá All Inclusive
Paradisus Meliá Cancun All Inclusive All-inclusive property
Paradisus Meliá All Inclusive All-inclusive property
Paradisus Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive
Parasus Meliá Cancun Inclusiv

Frequently asked questions

Can I book all-inclusive options at Paradisus Cancún – All Inclusive?

Paradisus Cancún – All Inclusive is an all-inclusive resort and rates come with all meals. Activities include tennis, cooking classes, and water fitness classes.

Are free cancellation options available at Paradisus Cancún – All Inclusive?

Paradisus Cancún – All Inclusive provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do within easy reach of Paradisus Cancún – All Inclusive?

This property is situated in Zona Hotelera within a 10-minute walk of Aquaworld and Nichupté Lagoon. You'll also find La Isla Shopping Mall and Delfines Beach within a short drive.

Is there parking available at Paradisus Cancún – All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is a spa located at Paradisus Cancún – All Inclusive?

There is a full-service spa available for guests to enjoy and services include Thai massages, deep-tissue massages, reflexology, and hydrotherapy.

Does Paradisus Cancún – All Inclusive have a casino?

No, Paradisus Cancún – All Inclusive doesn't have a casino.

Is there an indoor pool at Paradisus Cancún – All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

What will couples enjoy most about a stay at Paradisus Cancún – All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 4 outdoor pools, and an ocean-view restaurant.

Does Paradisus Cancún – All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Paradisus Cancún – All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Paradisus Cancún – All Inclusive has 9 restaurants, and serves breakfast for a surcharge.

Does Paradisus Cancún – All Inclusive allow pets to stay for free?

No, pets aren't allowed at Paradisus Cancún – All Inclusive though service animals are welcome.

Does Paradisus Cancún – All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to Paradisus Cancún – All Inclusive?

The closest major airport to Paradisus Cancún – All Inclusive is Cancun Intl. Airport (CUN), which is 11.1 mi away (18 minutes by car).

Can I book a room with a balcony at Paradisus Cancún – All Inclusive?

No, there aren't any guestrooms with balconies at Paradisus Cancún – All Inclusive.

Does Paradisus Cancún – All Inclusive have a wedding venue on site?

There are wedding services available at Paradisus Cancún – All Inclusive if that's in your vacation plans.

Paradisus Cancún – All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1179 out of 2287 reviews
Rating 8 - Good. 462 out of 2287 reviews
Rating 6 - Okay. 279 out of 2287 reviews
Rating 4 - Poor. 171 out of 2287 reviews
Rating 2 - Terrible. 196 out of 2287 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daisy

Stayed 5 nights in May 2025

10/10 Excellent

Petro

Stayed 7 nights in May 2025

10/10 Excellent

Francisco Javier

Stayed 6 nights in Apr 2025

10/10 Excellent

Patrice

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first trip to Mexico. I fell in Love. Paradisus gave true vacation vibes! From the events to the food to the gorgeous balcony view i had, everything was well worth it! Im seriously thinking about coming back next spring. It was hard to leave, esp for my 5 year old!
Stayed 4 nights in May 2025

8/10 Good

Maria Emilia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, great staff. Food not good!
Stayed 3 nights in Apr 2025

2/10 Terrible

Vlada

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to ruin your vacation go here , we were there for 2 nights from 6, and left !
Stayed 6 nights in Apr 2025

10/10 Excellent

Romana

Stayed 4 nights in Apr 2025

10/10 Excellent

Jazmine

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 3 nights in May 2025

10/10 Excellent

Geovanny

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 4 nights in May 2025

10/10 Excellent

Julio

Stayed 5 nights in May 2025

10/10 Excellent

Gabriella Pilar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so nice, clean, rooms were amazing and so was the service no complaints
Stayed 4 nights in May 2025

10/10 Excellent

Michael Azzuolo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in May 2025

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort! Staff is super friendly and spaces were very clean.
Stayed 5 nights in May 2025

10/10 Excellent

Jill

Stayed 6 nights in May 2025

10/10 Excellent

Arpit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and well managed. The size of the resort is on the smaller side but the interior design and architecture are unique. The whole family loved the food and drinks - both were a cut above many comparable all-inclusive resorts. Excellent service as well.
Stayed 5 nights in Apr 2025

8/10 Good

Arlington

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed the property. Great food, staff, and location. Only thing I will say is check your room and make sure nothing is broken when you first check in. Report it immediately if so. I got charged $160 usd for the closest door that was already broken. We didn’t even use the closest during our stay. So we didn’t know to report anything. We opened the door to enter the room & it bumped the closest causing it to fall over and the shutters went everywhere. They “replaced”the door but didn’t even put it back on the tracks. So we just had to tilt it at a slant to make sure it didn’t fall again. The property was closing for renovations towards the end of our stay for 2 years. So I’m assuming they were trying to just get as much extra money as they could before closing.
Stayed 5 nights in May 2025

10/10 Excellent

Grzegorz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 5 nights in May 2025

8/10 Good

Rodrigo Olivas

Stayed 4 nights in May 2025

10/10 Excellent

Maria rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort ever!!
Stayed 5 nights in May 2025

10/10 Excellent

Navpreet

Stayed 3 nights in May 2025

10/10 Excellent

Maria

Stayed 4 nights in May 2025

10/10 Excellent

Jessie

Stayed 4 nights in May 2025

10/10 Excellent

Bruce Frederick Palabrica

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time spending a week long vacation at Paradisus Cancun. The interior of the hotel and the food was better than we were anticipating. Staff was very kind, helpful, and attentive. Anabel at Flora was an exceptional waitress. The food was fresh, light, and delicious. Abraham and Carina from Ginger were excellent. The Tequila and Mezcal tasting were top notch and I learned a lot about the local drinks. Daniel the entertainment coordinator was great. He planned fun activities everyday and we really enjoyed his energy. Hotel was a bit dated (however they are going to renovate at the end of May for a year) and the pool looked like it needed to be filled up with more water.
Stayed 7 nights in May 2025

8/10 Good

Blerim

Stayed 5 nights in May 2025

10/10 Excellent

Yingjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2025

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