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InterContinental Presidente Cancun Resort by IHG

5.0 star property
Beachfront resort with 3 restaurants and 2 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for InterContinental Presidente Cancun Resort by IHG

Property amenity
Sundeck
Body treatments, beach massages, body wraps, body scrubs, facials
Restaurant
Signature Suite, 1 King Bed, Oceanfront | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub

Explore the area

View in a map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Convention Center
    ‪11 min walk‬
  • Place, Tortuga Beach
    ‪10 min drive‬
  • Place, La Isla Shopping Mall
    ‪19 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪79 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Suite, 1 King Bed, Ocean View (Club Floor)

Room amenity

Premium Suite, 1 King Bed, Ocean View (Club Floor)

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Terrace, Ocean View

1 bedroom, premium bedding, down comforters, minibar

Club Room, 1 King Bed, Terrace, Ocean View

9.6 out of 10
Exceptional
(10 reviews)
  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Club Lounge Access, Lagoon View (Lagoon View)

View from room

Room, 1 King Bed, Club Lounge Access, Lagoon View (Lagoon View)

  • 366 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Queen Beds, Ocean View

Club Suite, 2 Queen Beds, Ocean View | 1 bedroom, premium bedding, down comforters, minibar

Club Suite, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Lagoon View

1 bedroom, premium bedding, down comforters, minibar

Classic Room, 1 King Bed, Lagoon View

8.0 out of 10
Very good
(9 reviews)
  • 365 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down comforters, minibar

Room, 1 King Bed, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, minibar

Classic Room, 2 Queen Beds

8.2 out of 10
Very good
(40 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed, Oceanfront

Signature Suite, 1 King Bed, Oceanfront | 1 bedroom, premium bedding, down comforters, minibar

Signature Suite, 1 King Bed, Oceanfront

  • 1658 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 1 King Bed (Signature)

9.0 out of 10
Wonderful
(2 reviews)
  • 646 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (Intercontinental)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Suite (Intercontinental)

  • 646 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room

Room amenity

Classic Room

8.8 out of 10
Excellent
(5 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Accessible

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

View from room

Classic Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(28 reviews)
  • 366 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Lagoon View

1 bedroom, premium bedding, down comforters, minibar

Classic Room, 2 Queen Beds, Lagoon View

8.2 out of 10
Very good
(14 reviews)
  • 366 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 2 Queen Beds (Signature)

  • 646 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Coral)

1 bedroom, premium bedding, down comforters, minibar

Presidential Suite, 1 King Bed (Coral)

  • 2153 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Lagoon View

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed, Terrace, Lagoon View

  • 700 sq ft
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

1 bedroom, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Ocean View

8.2 out of 10
Very good
(37 reviews)
  • 366 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Terrace, Ocean View (Terrace)

1 bedroom, premium bedding, down comforters, minibar

Club Room, 2 Queen Beds, Terrace, Ocean View (Terrace)

8.4 out of 10
Very good
(7 reviews)
  • 646 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Caribbean)

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed (Caribbean)

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View | 1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed, Terrace, Ocean View

  • 700 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Club Lounge Access, Lagoon View

Room, 2 Queen Beds, Club Lounge Access, Lagoon View | 1 bedroom, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Club Lounge Access, Lagoon View

8.6 out of 10
Excellent
(4 reviews)
  • 366 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Cancun Convention Center, InterContinental Presidente Cancun Resort by IHG is within a mile (2 km) of other popular sights such as Tortuga Beach. This 300-room, 5-star resort has 2 outdoor pools along with a full-service spa and 3 restaurants.
View more Resorts in CancunOpens in a new window

What's nearby

  • Cancun Convention Center - 11 min walk - 0.6 miles
  • Gaviota Azul Beach - 17 min walk - 0.9 miles
  • Tortuga Beach - 10 min drive - 1.3 miles
  • Langosta Beach - 16 min drive - 2.0 miles
  • La Isla Shopping Mall - 19 min drive - 3.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • ‪Club InterContinental (Club Lounge) - ‬1 min walk
  • ‪Lounge 24 - ‬8 min walk
  • ‪Casa Rolandi - ‬8 min walk
  • ‪El Caribeño - ‬2 min walk
  • ‪El Patio - ‬6 min walk

About this property

InterContinental Presidente Cancun Resort by IHG

Beachfront resort with 3 restaurants and 2 outdoor pools
Guests of InterContinental Presidente Cancun Resort by IHG have access to a full-service spa, 2 outdoor pools, and a 24-hour gym. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Other amenities at this beach resort include 5 hot tubs, free WiFi in public areas, and conference space.
42-inch flat-screen TVs come with satellite channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are other standard amenities.
2 outdoor swimming pools and 5 hot tubs are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Café Urbano
  • Deck Bar
  • El caribeño
  • Epicentro
  • Le Cap

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 5 hot tubs
  • Beach club
  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,142 square feet of conference space
  • Business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 2 buildings
  • Banquet hall
  • Built in 1979
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay
  • Dogs and cats only
  • 2 total (20 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.27 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

Frequently asked questions

Is a free cancellation option available at InterContinental Presidente Cancun Resort by IHG?

InterContinental Presidente Cancun Resort by IHG provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at InterContinental Presidente Cancun Resort by IHG?

As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at InterContinental Presidente Cancun Resort by IHG on Nov 10, 2025 start from $233.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near InterContinental Presidente Cancun Resort by IHG?

This resort is situated in Zona Hotelera within a short 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and also 15 minutes on foot from Forum Beach. You'll also find La Isla Shopping Mall and Tortuga Beach within a short drive.

Is there parking available at InterContinental Presidente Cancun Resort by IHG?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Is there a spa available at InterContinental Presidente Cancun Resort by IHG?

There is a full-service spa available for guests to enjoy and services include beach massages, body wraps, mani/pedis, and facials.

Does InterContinental Presidente Cancun Resort by IHG have a casino?

No, InterContinental Presidente Cancun Resort by IHG doesn't have a casino.

Will I find an indoor pool at InterContinental Presidente Cancun Resort by IHG?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools and 5 hot tubs.

What do couples enjoy most about InterContinental Presidente Cancun Resort by IHG?

This beachfront resort offers many amenities for couples, including in-room massages as well as a beach bar and 2 outdoor pools.

Does InterContinental Presidente Cancun Resort by IHG have a hot tub?

Yes, this resort has 5 spa tubs.

Does InterContinental Presidente Cancun Resort by IHG have a restaurant with a breakfast menu?

Yes, InterContinental Presidente Cancun Resort by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will InterContinental Presidente Cancun Resort by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at InterContinental Presidente Cancun Resort by IHG for a fee of USD 50 per pet, per stay. The property also provides food and water bowls and litter boxes.

Does InterContinental Presidente Cancun Resort by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

Where is the closest airport to InterContinental Presidente Cancun Resort by IHG?

The closest major airport to InterContinental Presidente Cancun Resort by IHG is Cancun Intl. Airport (CUN), which is 15.8 mi away (30 minutes by car).

Are there rooms with balconies that I can book at InterContinental Presidente Cancun Resort by IHG?

Yes, some guestrooms at this resort offer a terrace where guests can enjoy ocean or hill views.

Does InterContinental Presidente Cancun Resort by IHG host weddings?

If wedding bells are in your future, take advantage of the wedding venue at InterContinental Presidente Cancun Resort by IHG.

Reviews

InterContinental Presidente Cancun Resort by IHG Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 905 out of 1360 reviews
Rating 8 - Good. 278 out of 1360 reviews
Rating 6 - Okay. 82 out of 1360 reviews
Rating 4 - Poor. 47 out of 1360 reviews
Rating 2 - Terrible. 48 out of 1360 reviews

Reviews

10/10 Excellent

Jing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice. Scenery is beautiful. Food is good.
Stayed 6 nights in Aug 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Amazing breakfast
Stayed 5 nights in Jul 2025

10/10 Excellent

Ricardo, Irving

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is outstanding
Stayed 5 nights in Jul 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

donna

Stayed 3 nights in Jul 2025

10/10 Excellent

Sammar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and service friendliness was outstanding!
Stayed 5 nights in Jul 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was great: the beach was quiet, clean and beautiful. The service in room was amazing. I can’t wait to go back.
Stayed 9 nights in Jul 2025

8/10 Good

Babak, Mckinney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly, responsive staff. The hotel was clean and well-maintained, but a bit too crowded for the available space especially around the pool, beach chairs, and breakfast area. Room views were beautiful, but street-facing rooms had a traffic noise. Also, some bathroom finishes felt lower quality than expected. The beachfront bar could use some improvement too. Overall, a good experience with excellent service, but a few things could be better.
Stayed 6 nights in Jul 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Greys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Pablo

Traveled with family
Liked: Cleanliness, amenities
They gave me a room with no ocean view despite having payed for it.
Stayed 1 night in Jul 2025

8/10 Good

J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option for families!

Great service across all spaces, including the cabanas on the beach. People were very nice and attentive. Breakfast is very good with a large buffet. Overall a nice property with one of the best beaches in all of Cancun.
Stayed 3 nights in Jul 2025

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

Grat place to stay to experience the white sands of Cancun The hotels location is convenient to shopping, restraunts, and the hotel zone, and the staff is friendly and always smiling. The breakfast is awesome and the view is beautiful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pleasant experience!
Stayed 1 night in Jul 2025

10/10 Excellent

Vladimir

Stayed 2 nights in Jul 2025

10/10 Excellent

Alfonso, Hoover

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Love the restaurant they have great food !! The beach is nice ! The pool service is great 👍
Stayed 1 night in Jul 2025

10/10 Excellent

Ilyas

Liked: Staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Ilyas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel: amazing staff, great food, nice beach and pool area, nice spa.
Stayed 1 night in Jul 2025

10/10 Excellent

julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my fourth time in this hotel. Nice property, great beach. Good service.
Stayed 4 nights in Jul 2025

10/10 Excellent

Brian

Stayed 4 nights in Jul 2025

6/10 Okay

JOSE LUIS

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
For me this property is not a five stars hotel . In my floor the ice machine it doesn’t work it was out of service
Stayed 2 nights in Jul 2025

10/10 Excellent

Damian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located, and the staff were exceptionally friendly throughout our stay. The highlight was definitely the cleanliness—the room was spotless and well-maintained every day. However, there weren’t many activities offered, and the on-site food was quite expensive considering the small portion sizes.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location, great friendly staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

RICARDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una estadía inolvidable, el trato de todo el personal fue muy respetuoso y humano, la habitación muy confortable, y las instalaciones en muy buen estado y acogedoras. La playa está integrada al hotel; y apesar de ser temporada de sargazo, la playa estaba limpia y pudimos acceder al mar sin ningún problema. El restaurante Le Cap (parte del hotel) tiene una comida deliciosa ,una variedad increíble y una calidad excepcional. El servicio de todo su personal fue muy càlido y amable , especislmente Martín. Felicidades a todo el equipo de trabajo que realmente nos hizo sentir en casa y con deseos de regresar siempre
Stayed 3 nights in Jul 2025

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