Hotel Chi Ibal Hu Cancun

Hotel with a 24-hour front desk, near Cancun Mall

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Two single beds with white mattresses and pillows, a television, and a door with a no smoking sign.

Check-in and check-out information is displayed at the reception counter, where guests can also find a no-smoking sign.

Cozy retreat with a single bed, mounted TV, and modern amenities.

El Gran Chubut Hotel features a charming facade with multiple windows and a welcoming entrance.

Simple, functional room with two beds, flat-screen TV, and a small window.

Overview
Rooms
Location
Policies

Popular amenities

24/7 front desk
Air conditioning
Free WiFi

Explore the area

C. 35 Nte. 63, Cancun, QROO, 77513

Las Palapas Park
‪16 min walk‬
Plaza 28
‪18 min walk‬
Cancun Mall
‪3 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪22 min drive‬

Room options

Comfortable room with a single bed, nightstand, and small table, featuring a tiled floor and air conditioning unit.

Deluxe Studio Suite, 1 King Bed

323 sq ft
Sleeps 2
1 King Bed

Cozy retreat with a single bed, television, and bedside tables.

Deluxe Studio Suite, 1 Double Bed

323 sq ft
Sleeps 2
1 Double Bed

Deluxe Studio Suite, Multiple Beds

377 sq ft
Sleeps 3
1 Twin Bed and 1 Double Bed

Two single beds with wooden headboards and white linens, a tiled floor, and a small potted plant.

Deluxe Studio Suite, 2 Twin Beds

323 sq ft
Sleeps 2
2 Twin Beds

About the neighborhood

Cancun

Located in Downtown Cancun, Hotel Chi Ibal Hu Cancun is a leisurely stroll from sights such as Mercado 28 and Mercado 23. This 22-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a 24-hour front desk.

What's nearby

Las Palapas Park - 16 min walk - 0.9 miles
Plaza 28 - 18 min walk - 1.0 mile
Cancun Mall - 3 min drive - 1.3 miles
Plaza Las Americas - 4 min drive - 2.0 miles
Ultramar Ferry Puerto Juárez - 6 min drive - 2.4 miles

Getting around

Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

‪Los 7 Mares - ‬7 min walk
‪Mercado independencia - ‬10 min walk
‪El Pocito - ‬2 min walk
‪Las Brasas del Bajio - ‬9 min walk
‪Las Tortas de Cochinita - ‬1 min walk

About this property

Hotel Chi Ibal Hu Cancun

Hotel with a 24-hour front desk, near Cancun Mall

At Hotel Chi Ibal Hu Cancun, guests have access to free WiFi in public areas. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations.

Guests can expect to find free WiFi. Wardrobes or closets are also available. Housekeeping is available once per stay.

Languages

English, Spanish

Similar properties

Two single beds with white bedding and red accent pillows, a flat-screen TV, and a ceiling fan.

Parking included
Free WiFi
Air conditioning
Laundry

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Conveniences

24-hour front desk

Guest services

Concierge services
Housekeeping (once per stay)
Tour and ticket assistance

Accessibility

No elevator

Designated smoking areas

Room amenities

Bedroom

Bedsheets provided

Bathroom

Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Air conditioning
Individual decor
Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Check-in: 3:00 PM
Check-out: noon

The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Hotel Chi Ibal Hu Cancun Hotel

Hotel Chi Ibal Hu Cancun Cancun

Hotel Chi Ibal Hu Cancun Hotel Cancun

Frequently asked questions

Is a free cancellation option available at Hotel Chi Ibal Hu Cancun?

Hotel Chi Ibal Hu Cancun offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What is there to do near Hotel Chi Ibal Hu Cancun?

This hotel is situated in Downtown Cancun within a short 20-minute walk of Plaza 28 and also 14 minutes on foot from Mercado 23. You'll also find Cancun Mall and Ultramar Ferry Puerto Juárez within a short drive.

Is there parking available at Hotel Chi Ibal Hu Cancun?

No, this hotel doesn't offer parking.

Does Hotel Chi Ibal Hu Cancun feature a casino?

No, Hotel Chi Ibal Hu Cancun doesn't have a casino.

Is there an indoor pool at Hotel Chi Ibal Hu Cancun?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Chi Ibal Hu Cancun?

Amenities at this hotel that appeal to couples include concierge services and a 24-hour front desk.

Does Hotel Chi Ibal Hu Cancun have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Chi Ibal Hu Cancun have a restaurant with a breakfast menu?

No, Hotel Chi Ibal Hu Cancun doesn't have a restaurant that serves breakfast.

Does Hotel Chi Ibal Hu Cancun have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Chi Ibal Hu Cancun?

The closest major airport to Hotel Chi Ibal Hu Cancun is Cancun Intl. Airport (CUN), which is 11.8 mi away (23 minutes by car).

Can I book a room with a balcony at Hotel Chi Ibal Hu Cancun?

No, at Hotel Chi Ibal Hu Cancun, there aren't any guestrooms that list a balcony.

Hotel Chi Ibal Hu Cancun Reviews

5.0

4.8/10

Cleanliness

5.6/10

Staff & service

4.4/10

Amenities

4.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

10/10 Excellent

Matthew

Mar 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

2/10 Terrible

Thad

Mar 25, 2025

Stayed 1 night in Mar 2025

2/10 Terrible

Grant

Traveled with partner

Aug 6, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

You get what you pay for… just pay more. You can find a nice hotel for $50 a night. Don’t stay here.

Stayed 1 night in Jul 2024

2/10 Terrible

mario

Traveled with partner

Jul 8, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was in deplorable condition and look nothing like the photos provided

Stayed 7 nights in Jun 2024

2/10 Terrible

Paul

Jul 5, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Words do not describe!

Our stay was scheduled for 2 nights but lasted approx 45min. Hopeing hotels.com will make It right with a full refund. Walked into the room grabbed the A/C remote to turn on some air and it was covered in ants. Then I noticed ants on the shelf the remote was on and they were scattering. Then I Inspected the room and noticed there were no pillows and ants crawling on the bed. Walked into the bathroom and it appeared like the toilet hadn’t been flushed from someone previously, attempted to flush it and the toilet was broken. I went back down to the lobby to tell the desk worker about the issues and request a refund, he said I needed to reach out to Expedia. Then I reached out to hotels.com on the online chat because my phone does not work internationally, about the issue and they attempted to contact the property which had no luck even though the receptionist was laying on the couch in the lobby. As I stood in the room(because was to grossed out, to touch anything, by the amount of ants everywhere). Needless to say they just credited me $25 of one cash (or what ever it’s called) for the nights and I was on my own to find a room for the night. Keep in mind this is now 1am in downtown Cancun.

Stayed 2 nights in Jul 2024

6/10 Okay

Rocky

May 17, 2024

Disliked: Property conditions & facilities

Staff are nice.

Stayed 4 nights in May 2024

2/10 Terrible

James

Apr 15, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Do Not Stay Here. Really terrible

Stayed 2 nights in Apr 2024

2/10 Terrible

Maria, Carmichael

Traveled with family

Mar 26, 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Old hotel , no elevator,no handicap accessible , small twin beds ,no working Ac unit , garbage and dead plants outside ,only showered,but left to get a better hotel in a hood safe area

Stayed 2 nights in Mar 2024

10/10 Excellent

Vivia

Traveled with family

Mar 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Did not like the smell air smell nasty

Stayed 2 nights in Mar 2024

8/10 Good

Vivia

Traveled with family

Mar 9, 2024

Liked: Staff & service, amenities

It has sewage drainage issues.the smell was making me ill. The staff was helpful especially Roy he got ita

Stayed 2 nights in Mar 2024

10/10 Excellent

Vivia

Mar 4, 2024

Liked: Cleanliness, staff & service

Shops are nearby

Stayed 3 nights in Feb 2024

10/10 Excellent

Alain

Feb 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was very clean and the service outstanding. The hotel is a simple place, no fluff, perfect for an overnight stay.

Stayed 1 night in Feb 2024

6/10 Okay

Samuel Wilson

Feb 20, 2024

Stayed 7 nights in Feb 2024

2/10 Terrible

Jerome

Feb 15, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Bugs, dirty, no hot water, 1 towel half used shampoo was not at the Beach as advertised and changed Hotels 2 days prior to checkout, therefore want my money back.

Stayed 4 nights in Feb 2024

2/10 Terrible

benjamin

Jan 31, 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Thé picture in the add is far from reality. The place is in super bad shape. Even the towel that I got had several holes, I could pass my hand thru the towel. There was mold and smelled humidity. thought it was a joke but cameras never showed up so it was real crap.

Stayed 1 night in Jan 2024

2/10 Terrible

Luz

Traveled with partner

Jan 29, 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The place was nothing compared to the pictures. The toilet was dirty, it even had pubic hair and pee around the seat. The door didn’t latch well.. The only counter in the room was extremely dirty and almost falling off the wall. There were cracks on the floors and the sink had broken tiles. The only window in the bathroom was broken. There was a lot of graffiti outside of the hotel as well as garbage everywhere. The only good thing I can say that is that guy at the reception was super nice and friendly.

2/10 Terrible

Erick

Jan 27, 2024

Stayed 5 nights in Jan 2024

2/10 Terrible

Julian

Jan 25, 2024

Stayed 2 nights in Jan 2024

4/10 Poor

Keith

Business traveler

Jan 21, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2024

2/10 Terrible

Ruben

Jan 2, 2024

Stayed 1 night in Dec 2023

10/10 Excellent

Aleksei

Dec 30, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 15 nights in Dec 2023

2/10 Terrible

Paul, Fort Worth

Dec 30, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was friendly but this was the absolute worst place I’ve ever stayed. Nothing like the photos. Stained sheets, pillow cases, and towels… someone wiped boogers all over the walls…

Stayed 2 nights in Dec 2023

2/10 Terrible

Florencia

Dec 28, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Nothing to do with the pictures that they show in the web site. It was full of ants and dirty!

Stayed 1 night in Dec 2023

2/10 Terrible

Margarita

Traveled with family

Dec 24, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This was the worst experience I ever had. The hotel was closed when we arrived. We have to wait about 30 minutes outside the door and the neighborhood is not one of the safest. There was ants on the bed so we couldn't even sleep on the bed. The bed sheets were dirty and there was no blankets at all. We try to use the shower and a centipede came out of the drain. We didn't use it anymore since we were afraid more bugs would come out of it. The walls were all dirty and what looked like blood stains. There was blood in one of the garbage can as well. The door did not close properly. Etc. We couldn't even sleep at all. The only reason we didn't leave was because i couldn't get another hotel room right away but we did leave in the morning. Horrible experience!!!!

Stayed 3 nights in Dec 2023