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Casa Caribe Cancun

5.0 star property
Hotel with free parking, steps from Ultramar Ferry Puerto Juárez

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Photo gallery for Casa Caribe Cancun

Exterior
Beach/ocean view
Lobby sitting area
Garden
Beach/ocean view

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
Calle 112 Este, SM 84, Puerto Juarez, Cancun, QROO, 77500
  • Place, Ultramar Ferry Puerto Juárez
    ‪1 min walk‬
  • Place, Gran Puerto Pier
    ‪3 min walk‬
  • Place, El Niño Beach
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Panoramic Suite, 1 King Bed, Kitchen, Corner

Panoramic Suite, 1 King Bed, Kitchen, Corner | Free WiFi, bed sheets

Panoramic Suite, 1 King Bed, Kitchen, Corner

  • 753 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, Multiple Beds, Kitchen, Ocean View

Family Apartment, Multiple Beds, Kitchen, Ocean View | Free WiFi, bed sheets

Family Apartment, Multiple Beds, Kitchen, Ocean View

8.4 out of 10
Very good
(7 reviews)
  • 1076 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Apartment, 1 King Bed, Kitchen

Superior Apartment, 1 King Bed, Kitchen | Free WiFi, bed sheets

Superior Apartment, 1 King Bed, Kitchen

7.2 out of 10
Good
(12 reviews)
  • 861 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Free WiFi, bed sheets

Luxury Suite, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • 861 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Located in Puerto Juarez, Casa Caribe Cancun is next to Ultramar Ferry Puerto Juárez and Gran Puerto Pier. This 6-room, 5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Ultramar Ferry Puerto Juárez - 1 min walk - 0.0 miles
  • Gran Puerto Pier - 3 min walk - 0.2 miles
  • El Niño Beach - 13 min walk - 0.7 miles
  • Séptimo Día Adventist Church - 5 min drive - 1.8 miles
  • Puerto Cancun Golf Course - 9 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Coco Café - ‬3 min drive
  • ‪La Plaza - ‬8 min walk
  • ‪Barracuda - ‬9 min walk
  • ‪Portofino - ‬3 min drive
  • ‪Mi Lucrecia - ‬3 min drive

About this property

Casa Caribe Cancun

Hotel with free parking, steps from Ultramar Ferry Puerto Juárez
Guests of Casa Caribe Cancun enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 40.00 per person one way. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include barbecue grills and a garden.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Sitting areas and refrigerators are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

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Exterior
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 40.00 per person (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Casa Caracol Cancun Hostel
Casa Caracol Hostel
Casa Mexicana Cancun
Casa Caribe Cancun Hotel
Casa Caribe Cancun Cancun
Casa Caribe Cancun Hotel Cancun

Frequently asked questions

Are free cancellation options available at Casa Caribe Cancun?

Casa Caribe Cancun provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What's there to see around Casa Caribe Cancun?

This hotel is situated in Puerto Juarez, just steps from Ultramar Ferry Puerto Juárez. You'll also find Puerto Cancun Marina Town Center and Plaza Las Americas within a short drive.

Is there parking available at Casa Caribe Cancun?

Yes, self parking is offered for free at the hotel.

Does Casa Caribe Cancun include a casino on the premises?

No, Casa Caribe Cancun doesn't have a casino.

Will I find an indoor pool at Casa Caribe Cancun?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Casa Caribe Cancun?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include kitchens and ocean views.

Does Casa Caribe Cancun have a hot tub?

No, there isn't a spa tub at this hotel.

Does Casa Caribe Cancun have a restaurant that serves breakfast?

No, Casa Caribe Cancun doesn't have a restaurant that serves breakfast.

Will Casa Caribe Cancun allow pets to stay free of charge?

No, pets aren't allowed at Casa Caribe Cancun though service animals are welcome.

Does Casa Caribe Cancun have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Casa Caribe Cancun?

The closest major airport to Casa Caribe Cancun is Cancun Intl. Airport (CUN), which is 13.4 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Casa Caribe Cancun?

No, at Casa Caribe Cancun, there aren't any guestrooms that list a balcony.

Casa Caribe Cancun Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 123 out of 307 reviews
Rating 8 - Good. 71 out of 307 reviews
Rating 6 - Okay. 46 out of 307 reviews
Rating 4 - Poor. 22 out of 307 reviews
Rating 2 - Terrible. 45 out of 307 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria M.

Liked: Cleanliness, staff & service, property conditions & facilities
10/10 it’s
Stayed 5 nights in Sep 2025

2/10 Terrible

ERIK JOAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Jose, Duncan

Traveled with group
Disliked: Property conditions & facilities
The property looks very rustic, but it could really improve on updating the rooms. The structure looks nice from the outside, but they should improve the rooms, and the stay would be much better.
Stayed 5 nights in Sep 2025

8/10 Good

Gautam, Flemington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water is salty to take shower
Stayed 3 nights in Sep 2025

8/10 Good

Gautam, Flemington

Stayed 2 nights in Sep 2025

2/10 Terrible

Valerie R

Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed the pictures are outdated the room was duaty, smelly, not hot water, no working lights in the living room and no one came to repair will never return to this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

john

Stayed 1 night in Aug 2025

8/10 Good

Vicente

Clean
Stayed 1 night in Jul 2025

2/10 Terrible

Penny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Choose another hotel.

The hotel is run down . The room was damp and smelled terrible.No bath towels only pool towels for pool.The bed was hard . Defiantly would not stay there again. Just spent one night and couldn’t wait to leave.
Stayed 1 night in Aug 2025

10/10 Excellent

Ricardo

Stayed 3 nights in Jul 2025

10/10 Excellent

ELI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Necesita un poquito de mantenimiento .
Stayed 5 nights in Jul 2025

2/10 Terrible

Richard

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not that clean and the pictures of the hotel is misleading. Also we stayed for 5 days in which they never change out towels or anything. Lastly the ac unit barley worked.
Stayed 4 nights in Jul 2025

6/10 Okay

Osama

Traveled with family
Disliked: Staff & service

Improve Beach and breakfast

The hotel had a private pool and a beach front, the beach can use a lot pf cleaning and weed removal. The breakfast included in the booking was very poor and low quality.
Stayed 2 nights in Jul 2025

6/10 Okay

Verena

Stayed 1 night in Jun 2025

6/10 Okay

Mere

Disliked: Cleanliness, property conditions & facilities
Roomwas perfect latge enough but the bad sheets are not very clean ac works very well not towls in the room tv works very well doors lock nicely
Stayed 1 night in Jun 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was really fast and easy. The location was good for walking. Lots of delicious restaurants in the area. The pool was refreshing. Our suite was spacious and comfortable. We will be staying again.
Stayed 1 night in Jun 2025

4/10 Poor

Karen, Elmwood Park

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The place has a nice view to the sea and my children enjoyed the pool, however, the interior of each room needs remodeling and maintenance. I rented 2 room and in one the water from the shower had a rotten egg smell and the other room didn’t have hot water. Humidity smell was in one of the rooms. Faucet was loose. I killed 2 roaches. Needs more cleaning and discard old silverware.
Stayed 5 nights in Jun 2025

2/10 Terrible

Nilanchal Bhagaban

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The leaving room and bedrooms fans was too slow just like its not working. Thankfully bedroom has AC, leaving room was feeling like a hot furnace. No one came to clean the room, no towels were changed, no hand wash, the water from kitchen wash basin and bathroom sink was always hot from which we cant even wash our hands. The leaving room was dirty with dust in the floor and tables and kitchen top. The only good thing is the hotel has pool facing sea side. I dont recommend this hotel to anyone
Stayed 5 nights in Jun 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Octavio

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

2/10 Terrible

Ryan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff not helpful at all and property was dirty, limited food options and the peer that goes into the sea is a health and safety hazard! great place to go if you want lizards walking around your feet at breakfast tho!
Stayed 3 nights in May 2025

8/10 Good

Yvette

Traveled with partner
Liked: Cleanliness, staff & service
This place had a nice authentic charm to it. Although it was in need of renovations I found the place to be comfortable and cozy. My only complaint is that I got this place because it had a kitchen with an oven and stove however they supplied zero cooking utensils!! No pots no pans, nothing which defeated the purpose of me getting this place! You get 2 plates, 2 glasses, two sets of silverware, and 2 mugs for coffee but no coffee maker! Who wants to go out and buy pots and pans while on vacation? Not me.
Stayed 7 nights in Apr 2025

10/10 Excellent

Yanick

Liked: Cleanliness, staff & service, amenities
Shower temperature and shower head. Pkus looking forward to seeing what happens with the old dock. If they will renovate. Also they could have a better breakfast and better hours for food options.
Stayed 3 nights in Apr 2025

2/10 Terrible

Arun K

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Faucets are rusted. Bugs in room.
Stayed 4 nights in Apr 2025

2/10 Terrible

nina

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water shower, asked staff, no english speaking, came up, did not fix, sort of said it's hot but did not get hot shower in 6 days. water smells, no dead bolt, it was there but broken. best thing was the bed was great & comfy. price cheap, now know why. don't stay there. upgrade. continental breakfast was watered down tang of sorts & small slices of white bread you could toast. coffee ok & tea selection ok. you could buy breakfast there but didn't want to
Stayed 5 nights in Apr 2025

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