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Banff Ptarmigan Inn

3.0 star property
Hotel with 2 hot tubs, steps from Banff National Park Information Centre

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Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
View from property
Meeting facility
Superior Room, 2 Queen Beds, Balcony | 1 bedroom, premium bedding, in-room safe, desk
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot Tub
  • Bar

Explore the area

Map
337 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪2 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪2 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬

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Room options

View all photos for Mountain View King Suite

Mountain View King Suite | 1 bedroom, premium bedding, in-room safe, desk

Mountain View King Suite

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens | 1 bedroom, premium bedding, in-room safe, desk

Standard Room Two Queens

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King | 1 bedroom, premium bedding, in-room safe, desk

Standard Room 1 King

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Queen Beds, Balcony

  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | 1 bedroom, premium bedding, in-room safe, desk

Superior Room 2 Queens

  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Split Room.

Superior Split Room. | 1 bedroom, premium bedding, in-room safe, desk

Superior Split Room.

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King | 1 bedroom, premium bedding, in-room safe, desk

Superior Room 1 King

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Banff

Located in Downtown District, Banff Ptarmigan Inn is next to popular attractions like Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. This hotel has 134 rooms and welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Banff National Park Information Centre - 2 min walk - 0.1 miles
  • Banff Lake Louise Tourism Bureau - 2 min walk - 0.1 miles
  • Banff Centre for Arts and Creativity - 14 min walk - 0.8 miles
  • Fairmont Banff Springs Bowling Centre - 5 min drive - 1.3 miles
  • Tunnel Mountain - 7 min drive - 0.9 miles

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬2 min walk
  • ‪Park Distillery - ‬3 min walk
  • ‪Cedar House Investments Ltd - ‬3 min walk

About this property

Banff Ptarmigan Inn

Hotel with 2 hot tubs, steps from Banff National Park Information Centre
Banff Ptarmigan Inn features 2 hot tubs, a sauna, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include conference space, a business center, and a microwave in a common area.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls.
2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French

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Jun 22 - Jun 23
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Frequently asked questions

Is a free cancellation option available at Banff Ptarmigan Inn?

Banff Ptarmigan Inn offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Banff Ptarmigan Inn?

As of Jun 5, 2025, prices found for a 1-night stay for 2 adults at Banff Ptarmigan Inn on Jun 6, 2025 start from $423.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Banff Ptarmigan Inn?

This hotel is situated in Downtown District, just steps from Canadian Ski Museum West and Banff Legacy Trail, and within a short walk of Victoria Glacier. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Is parking available on site at Banff Ptarmigan Inn?

Yes, covered self parking is offered for free at the hotel.

Does Banff Ptarmigan Inn have a casino on the premises?

No, Banff Ptarmigan Inn doesn't have a casino.

Is there an indoor pool at Banff Ptarmigan Inn?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

Is Banff Ptarmigan Inn a good place to stay for couples?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Does Banff Ptarmigan Inn have a hot tub?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does Banff Ptarmigan Inn have a restaurant with a breakfast menu?

No, Banff Ptarmigan Inn doesn't have a restaurant that serves breakfast.

Does Banff Ptarmigan Inn allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Banff Ptarmigan Inn for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Does Banff Ptarmigan Inn have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Banff Ptarmigan Inn?

Yes, some guestrooms at Banff Ptarmigan Inn offer a balcony.

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 978 out of 1724 reviews
Rating 8 - Good. 486 out of 1724 reviews
Rating 6 - Okay. 171 out of 1724 reviews
Rating 4 - Poor. 57 out of 1724 reviews
Rating 2 - Terrible. 32 out of 1724 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

donald

Liked: Staff & service, amenities, property conditions & facilities
Location is excellent rooms nice
Stayed 4 nights in Apr 2025

8/10 Good

andreas

Stayed 3 nights in Feb 2025

10/10 Excellent

Zachary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a ski trip

The hotel had plenty of storage for snowboards and skis and a free to use waxing room.
Stayed 5 nights in Feb 2025

10/10 Excellent

Kyle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in perfect location

Nice room, good service and great location.
Stayed 1 night in Feb 2025

6/10 Okay

Karen

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

2/10 Terrible

Jamie

Traveled with family
Disliked: Property conditions & facilities
Unfortunately my husband got bed bugs! We stayed for 3 nights and spent over $1100 I will never go back to this hotel!
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen M, Virginia Beach

Stayed 6 nights in Feb 2025

10/10 Excellent

ty

Very nuce
Stayed 1 night in Feb 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Xxx
Stayed 4 nights in Feb 2025

10/10 Excellent

Samridhi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located and staff was helpful.
Stayed 4 nights in Nov 2024

6/10 Okay

Victoria

Liked: Cleanliness
Disliked: Staff & service
Fine hotel. It was a bit dated . Hot tub area was ok. Service wasn't great. Overall if your spending that much spend the extra $20 on a nicer hotel.
Stayed 2 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown
Stayed 1 night in Feb 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is walkable to shopping and dining services. The staff are lovely and friendly to me every time I have stayed. It is the only hotel I stay at when I am in Banff.
Stayed 3 nights in Feb 2025

8/10 Good

Lindsay

Stayed 3 nights in Feb 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Feb 2025

10/10 Excellent

Guillaume

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great location. Pretty Quiet.
Stayed 1 night in Feb 2025

8/10 Good

Annie

Liked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Blair

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very convenient location in Banff downtown area with lots of shopping, dining & entertainment options. Free shuttle to sunshine village, Lake Louise & Norquay ski resorts is very convenient. Rooms could use some interior upgrades, air conditioning/heating units are quite loud & noise from hallways can easily be heard through the steel doors & walls. My son & I we’re staying for 12 nights & unfortunately there was a minor hockey tournament in town & the kids running back & forth the hallways & playing mini stick hockey made it near impossible to get any real sleep for four nights of the weekend they were there. Following weekend had another group in for a tournament & was much the same. Other than the poor soundproofing between rooms & hallways its is a very convenient location & staff were great.
Stayed 12 nights in Feb 2025

10/10 Excellent

Nancy, Proctorsville

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place would stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Stayed 1 night in Feb 2025

8/10 Good

RYAN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. free parking and many amenities to be had while also being right in downtown banff with easy access to nearly all your needs. for the size of the room i feel it’s a little overpriced but overall a great property and great staff with clean, well maintained amenities like the hot tub and sauna. would definitely stay again and recommend it to those in the banff area.
Stayed 6 nights in Dec 2024

4/10 Poor

Scott

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2025