2/10 Terrible
Katerine
Traveled with partner
Jun 3, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
The good: location is great, price is reasonable, beds are comfortable. Welcome chocolate on your bed at arrival is a nice touch.
The bad: room is dusty, dirty and aged. This place hasn't seen any updates or deep cleaning probably since opening day.
The Ugly:
This is the worst hotel experience ever! From check in to room service and cleanliness this establishment should be ashamed to even be open. We asked for our room to be serviced 3 days into our stay, room was never serviced all housekeeping did was remove two bags of trash that were on the side and give out one roll of toilet paper. All dirty towels were left in the room, bed was not fixed all other amenities were not replenished. I asked the housekeeping on our floor to please give me some clean towels, toilet paper, and tissues and she had an attitude. I placed the dirty towels and trash bags outside of my room. She came and knocked on my room door and told me not to do leave stuff outside the room like that. I said where am I supposed to put it if this room was supposed to be cleaned but it wasn't. She said your room is not on my list, I responded if the room was not on the list then why did someone enter the room to only remove two trash bags and put one roll of toilet paper in there. What was the purpose of anyone coming in. Terrible experience.
Katerine
Stayed 5 nights in May 2025