Holiday Inn Amsterdam - Arena Towers4.0 out of 5.0
Recent guest reviews
Stayed here for 4 nights. Location is good for Bijlmer arena and the station which has direct trains to both Amsterdam central and schiphol airport. Room comfortable, has a reasonable tv and a mini fridge. The Holiday Inn Express in the same building is better value for money
Accommodation was clean and of a good standard. What let the experience down was the food in the restaurant; breakfast was ok, but the quality of food for evening dinner (over 2 nights) was pretty poor..... disappointing for a hotel that charges a weekday rate of just under €250 per night....I've given it a "3" overall, the food was more like "2" at best ....
Hotel convenientely located next to the Arena, rooms are simple but clean and functional, bathroom is small but with a large shower. Beware of the restaurant on the first floor, Food is dull, service is horrible.
Very good and efficient for accommodation and breakfast. We had dinner there on the night of our concert and that was quite slow to arrive to the point of being quite worried we wouldn't get to finish it in time . The food itself was excellent, but they clearly didn't have enough staff on duty. I would definitely stay there again.
Glad to say that it seems they are taking the restaurant concerns seriously. The new crew, though partially temp staffing, do a great job and the environment is so much more enjoyable again. Yes, minor mistakes still happen, but at least the heavy atmosphere of negativism is gone; this crew seems to enjoy what they do and want to turn it into a success again. Got lucky, by given a corner room again: just wow.... a beauty. I shall stay faithful and my loyalty is restored ! Will be back soon again!
I have stayed at the Express version of this hotel but the Holiday Inn was wonderful. The staff were friendly and attentive and the facilities were clean, tidy and in great shape. It is perfect for the gig I had planned at the Ziggo Dome but also on 20 minutes away from the centre of the city! Ideal in every sense really! The breakfast is a tad expensive compared to the UK versions but I was on a break so couldn't complain really as there was plenty of choice! Special mention to Linda who checked me in, Samantha who served me a late night Hot Chocolate at the Starbucks and the lady who checked me out (cannot remember name!) who were lovely.
We re just back from a trip to Amsterdam as we went to watch a concert at the ziggy dome (Andre rieu). The hotel is just a few minutes away from the concert hall and the Ajax stadium. Area is pretty and quiet (I would imagine it to be much noisier during football season). Hotel is also located very close to biljmer station with direct links to central station. Hotel rooms are spacious. Bathrooms also. Tv worked perfectly well (English, Italian and Dutch stations) and the rooms were cleaned on a daily basis. Couldn’t ask for anything more. Thank you for such a great stay! we thoroughly enjoyed it.
This hotel has the policy of overbooking. When I arrived at 22:00 to check in they said that they didn't have a room available to give me and they sent me to Holiday Inn Express which has a common entrance with the Holiday Inn arena towers . I complained at the reception because I paid for a room in a 4 star hotel instead of a 3 star hotel that they sent me. They said to me that they was a problem with the booking system and they made overbook reservations. I tray to check in to the Holiday inn Express that sent me and they told me that they did not have available room to give me. Finally after two hours of inconvenience they sent me to another 3-star hotel that it was 10-minute walk away. This is an unacceptable deal with a customer who paid for services that he did not received. I complained to the travel agency who made the reservation and they returned me the difference price between the hotel I have booked and the hotel that finally sent me.
We stayed here for 2 nights due to cancelled flights associated with atrocious weather conditions. The hotel was immaculately clean, the staff were attentive and helpful, and the hotel manager was totally client-focussed. There was, however, an issue in the restaurant - given that they seemed to be under-staffed and clearly not in a position to deal with an influx of people with cancelled flights. As a result, we had to be satisfied with an abbreviated dinner menu. Otherwise, all boxes ticked!
For its category, this hotel is good : brand new, clean and convient. It offers basic services so it is good for a business trip if you don’t need high level of luxury and don’t spend your days in your room.
- Walking distance to Heineken Music Hall and Amsterdam ArenA
- Free WiFi in rooms and public areas
- Onsite dining
- Fitness center
Holiday Inn Amsterdam - Arena Towers places you next to Heineken Music Hall and within a 10-minute stroll of other popular attractions like Amsterdam ArenA. This 4-star hotel has 120 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a fitness center. Also close to this Amsterdam hotel are Ziggo Dome and Museum Vrolik.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 2 coffee shops/cafés. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
The 120 rooms are soundproofed and have an array of amenities, including coffee makers, laptop-compatible safes, and phones. LCD TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Desks are also included.
Holiday Inn Amsterdam - Arena Towers features a fitness center, free WiFi in public areas, and 10 meeting rooms. Self parking is available for EUR 20 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.
Reviews from Trip Advisor
86.0% of guests recommend this hotelTotal of 357 reviews