Hotel Espresso City Centre3.0 out of 5.0
Recent guest reviews
Traveled with my husband to Hotel Espresso on a really long airport layover from Thailand to Canada. The hotel is budget friendly and clean however it is quite small. There are plenty of hotels closer to the airport which I'm sure are bigger brands with a high price tag to go along with it. commuting to the city centre for shopping was convenient by calling a CAD $20.00 Uber also going back to the airport wasn't a hassle either. The staff were friendly and accommodating and where the hotel is situated you can be sure to find almost everything close by.
Check in, Raffi I believe his name was, was on the front desk and it was very busy, he appeared very stressed but that’s was understandable, we got an early check in as our flight arrived in the morning and thought this was a nice gesture although when we got into the room at first glance it appeared to be clean but it wasn’t, there was stains on sheets and the room in general was very dusty, went back down and asked for a new room and Raffi came up to inspect and offered us a reclean of the room or another room however this wouldn’t be ready until the afternoon, went with the swap of the rooms option as it left a sour taste to stay in the same room, new room was a lot better. Although the rooms are very small but this is the norm in Amsterdam, there was a tiny tv on the wall which for a 3/4 star reviews was a shocking surprise, these tv’s need updated , the toilet looked modern which made the living area look a lot more dated, but toilet was nice. The hotel in general was ok although it was very basic, also have posters from 2015 stating their awards which is a bit dated. Out and about. It was in a good location with supermarket Albert Heijnn, I believe it’s called, near by if you come out of the hotel and turn left and can catch the no 1 tram outside this to dam square. Overall it was an ok stay but for the price and the room it wouldn’t encourage me to return again in future. Thanks to the staff.
Very small, but that's typically Amsterdam. Wouldnt advice this for people bigger than 1m90. When sitting on the toilet, your legs are against the facing wall. Window couldn't be closed so exterior sounds came in all the time. Amsterdam is very noisy so that wasnt a good thing. Extremely noisy, also inside the hotel. The elevator sounds keep you up all night. Someone vomited (multiple times) in the hallway around 9pm- in the morning the puddles of puke were still in the hallway - you had to navigate between them to get to the elevator. Bathroom was very dark: only one single small light. When showering you're basically in the dark. The absolute minimum when it comes to hygiene products. No extra's whatsoever. Staff is friendly though. Understaffed, I think.
We had booked two twin rooms - we were two mums & teenage sons travelling to Amsterdam for the weekend & it was particularly important that we had these as requested. To ensure no problems, I phoned a few days beforehand & the very helpful English-speaking receptionist confirmed the booking and said that they would ensure the rooms were next to each other. On the day I phoned again to confirm that we would be arriving at 10pm. Upon arrival we were dealt with promptly and politely and given our two keys but when we got to the rooms we discovered we in fact had two doubles. We were then told that this was a mistake and they could move us to two temporary rooms for one night and would then sort it out the following morning. The temporary rooms were on the ground floor near reception. One was fine. The other one was stiflingly hot, had one towel, no remote for the TV and a very strange unpleasant smell. Further inspection showed that somebody had vomited on the floor near one of the beds. I went back to reception & they came and looked, apologised and said it needed a special machine which would have to be brought in from a sister hotel and that this would not happen until the following day. We then had to twice ask them to go outside and ask the people who were sitting on our window ledge eating takeaways and shouting to move. As we literally had no option, we stayed in the room for the night and went back to reception the following morning. This was after pulling back the curtains to have a workman digging up the pavement right outside the window & looking in at us - we had to get dressed & pack with the curtains drawn to have any privacy. We were then told that there had been a mistake and that actually there were no other rooms available, that nobody had checked out and that there were literally no spare rooms. At this point I was beginning to regret ever booking the hotel. We had to be really quite insistent and eventually, two rooms became miraculously found. I was rather annoyed about this to say the least. It appeared that one of the rooms was a triple & that they had not wanted to swap us to this one as it would have cost more money. Once we were finally in the right rooms the beds were very comfy and the bathroom was clean. The final insult though was that having thought the breakfast was complimentary ( it was fine, but hardly lavish) we discovered that it was 11 Euros per person per day. My mistake - but having had all the problems above, there was no offer to reduce this amount. It was a great shame as the staff were indeed very pleasant and had we been given the rooms we had booked at the beginning, we would have been really happy with our stay. The chap who had promised to move us did come and apologise for the mix-up but sleeping in a room with vomit on the floor, no air conditioning and workmen able to see straight in is not acceptable.
My partner and I chose Hotel Espresso as a base to travel around for a short break! We definitely made the right choice. On arrival we was greeted by Anelies on reception, her customer service was exceptional. She was very helpful and informed us of excursions and advised us on what mode of transport to use. 10/10 Rooms were immaculate, the cleaning staff are always on hand and are very professional! The rooms were exceptional very modern which is usually difficult to find at such reasonable prices in Amsterdam. If you are travelling in Amsterdam I would recommend staying here. You have great tram links by the hotel, which will take you straight to Dam Square. To top it off you get free coffee!
Me and 2 friends stayed here for 3 nights for a long weekend sightseeing in Amsterdam. Staff very friendly and helpful. Hotel room itself was perfect for a long weekend, it was mainly just a place for us to sleep and the beds were very comfy! Perfect location and so easy to get the tram in and out of town with the 72 hour pass. Would recommend to anyone wanting to visit.
4 of us shared a quadruple room recently. We used this hotel as a base for our sightseeing so only really spent the evenings here. We were room only so did not sample breakfast but it looked good. Room was of average standards. Clean, comfortable beds. Modern bathroom with power shower. 24 Hour tea and coffee making facilities in lobby. Free Wi-Fi. Towels changed daily and beds made each morning. Couldn’t have asked for much more. Staff were nice and helpful gave us directions and travel tips whilst we were there. Number 1 tram stops close by which takes you up through to Dam square (14 min) and Central station (20 min) so great location. You could walk to Dam square in around 30-40 minutes if you wanted to but the trams are really easy and you can pick up a 24 hour tram pass for 12 Euros!
The 4/5 rating is related to the friendly staff and the good location. Our room was too small for two persons, no space for two suitcases. In this age of climate change changing our towels every day is unnecessary.
Clean updated hotel with friendly staff, good breakfast and a 24hr coffee machine in the sitting area. Room was average size for Europe but very clean. Museums, canals, red light district, food, drinks, etc. all close to this hotel, and with the tram stops close by, if you do not want to walk, the tram lines will take you wherever you want to go. If staying in Amsterdam, give this place a chance, you will not be disappointed.
Exactly what it says on the tin, great for a comfy night's sleep between days out and about. Good location and friendly desk staff. Rooms need an upgrade however the bathroom seemed newly renovated and clean. Bed was comfy enough. Definitely would not stay here if we were going to spend any more time in the actual room other than sleeping, but if you're after something cheap and 'ok' this is perfect!
- Walking distance to Leidseplein and Stedelijk Museum
- Free WiFi in rooms and public areas
- 24-hour front desk
Located in Oud-West, Hotel Espresso City Centre is within a 10-minute walk of popular sights such as Leidseplein and Stedelijk Museum. This 68-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and coffee/tea in a common area. Concertgebouw and Van Gogh Museum are also within a short walk.
For your convenience, a buffet breakfast is served each morning for a fee. At the end of the day, relax with a drink at the bar/lounge.
All 68 air-conditioned rooms provide coffee makers, laptop-compatible safes, and phones. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Desks are also included.
Hotel Espresso City Centre offers free WiFi in public areas and coffee in a common area. Self parking is offered for EUR 35 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage.
Reviews from Trip Advisor
82% of guests recommend this hotelTotal of 915 reviews