5 Stars!! A Rare Gem of Genuine Hospitality
I stopped at My Place Hotel in Amarillo for the night during a long road trip, and in a world where it often feels like true hospitality is a thing of the past, Susan at the front desk was a breath of fresh air.
She greeted us with kindness, professionalism, and a genuine sense of care, even remembering my name and room number. That kind of personal attention is rare these days and made a big impression on us after a long day on the road.
The next day, after we had already driven over an hour away, we realized my wife had accidentally left a necklace behind. We called the hotel, and Sherry went above and beyond... she personally located the necklace and arranged to have it mailed back to us. That level of service is something you just don’t see often anymore.
A huge thank you to both Susan and Sherry for making our stay so positive. It wasn’t just a night at a hotel, it was a reminder that there are still people who care deeply about what they do.