I was impressed by how beautiful and well maintained this hotel was. The staff was also very nice and helpful. The gentleman that helped me at the front desk went out of his way to accommodate my needs and that made me feel appreciated. I would recommend this hotel to my friends and family for ...
I booked this room expecting just a basic overnight stay and it met my expectations. The room was very clean, there were no funky odors or anything. The room included a fridge which is always convenient, a microwave and coffee maker. Brandon at the front desk, who checked me in and out was friendly. ...
This is an older hotel that could stand a face lift. First impression wasn’t great as the desk clerk was enclosed in his own little room. It was like the drive-up window at the bank where the pen & paperwork were slid out to me through the depression in the counter under the glass. The room was clean ...
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The Kensington looks freshly renovated (~1 year). It is clean, and everything was in working order. Staff was friendly, helpful. Good mid-level hotel for business travel; good price.
Friendly staff, good breakfast. Rooms are noisy, we could hear neighbors in other rooms talking and bathrooms being used.
This hotel is "okay", nothing too special. The inside looks like an outdoor hotel- trees, pool, pool tables, I saw a door say "tanning booth", lounge chairs, water fountain display, restaurant area- it was neat to see an outdoor looking place in Detroit. Good: big tv, comfortable bed/pillows. Could be better: staff attitudes and willingness to help, carpet in common areas and room. Bad: the room doors were a little too big for the openings so we always had to slam the door to get it shut and use a hip to open; we heard many doors open and close at all hours- if you're a light sleeper... The included breakfast had nothing hot on it, only breads, cereals, coffee, yogurt, fruit - none really looked fresh. You had to pay for eggs, etc. This hotel is a solid 3.
Tim was great, even though he had me go to the wrong room, I got to meet great housekeeping. Then he took care of it quickly. Seriously everyone had a smile on there face. The room was clean and comfortable. The pool was warm and nice. The breakfast was good and more than I expected . If theres more to a hotel room than this. Your just being a pain in the behind.