Mountain View Grand Resort & Spa4.0 out of 5.0
Recent guest reviews
My wife and I had a remarkable couple of days at the Mountain View Grand Resort and Spa! What a stunning property! So beautiful. Our room was spacious and comfortable, with an amazing view. The front desk people and the bell staff were outstanding. The Harvest Tavern was very good ... if you are there at lunch, be sure to sit outdoors on the patio ... it is so great! The breakfasts were very good. And I want to give a huge shout-out to Greg Goodwin, who played piano in the lobby and on the porch the 2 nights we were there. What a talent! This place is a gem! I'd go back there in a heartbeat. It is unforgettable!
We spent two evenings (Sun - Tues) at this stunning property!! Stunning views from the Veranda and a lovely third-floor corner room with a Queen Bed with incredible views of the mountains. Only spent two nights (wish we could have stayed longer), but fell in love with this Grand property and hotel. Greeted by a bellman (Stan?) as soon as we pulled up -- he took us to our room, made us feel comfortable and whisked away our car via the free valet service - nice touch. We were lucky with the weather and enjoyed the surrounding area including the Mt. Washington Cog Railway - great experience. Dined in the Tavern the first night and for breakfast (very good) and in the 1865 Wine Cellar our second night - well worth the fixed price of $55 per person - private dining with exceptional food and wonderful service. Spent as much time as we could on the Veranda - the VIEWS!! The campfire on our second night was nice touch as we watched the sunset!! A couple of call outs - lighting could have been better in the bathroom, worth paying for a room with mountain views, disappointed we did not receive the nightly turndown service (always a nice touch at a 4-5 star resort). Otherwise, do NOT hesitate to stay here. We will be back!!
We enjoyed two nights here for our wedding anniversary. Our room was a 3rd floor king room with mountain views and it was very nice. Saturday night was busy with two weddings going on, however by Sunday lunchtime it was much quieter. We ate at the Harvest Tavern Bar on Saturday night and in the 1865 Wine Cellar on Sunday. We had spa services on Sunday afternoon. We had a couples massage and both our therapists were exceptional. Staff were generally attentive and helpful. The burden of the weddings showed a bit on Saturday night and at breakfast on Sunday and staff were a bit frazzled. The overall experience was high end and the grounds were in great shape. They are doing some renovation work, including installing a new elevator, but it did not affect our stay. There was a lot to enjoy, the outside heated pool was big and clean. There are nice walking trails and a working farm. They are obviously making efforts to promote local businesses and serve local produce. Dinner in the Wine Cellar was outstanding with great service and amazing exotic dishes served with style. The common areas are well kept and it retains a cozy feel despite being a large place.
I visited the Mountain View Grand for a close friends wedding. I booked with the September 30% off / $30 credit deal. I was so excited since the pictures looked so beautiful. I quickly learned. Upon arriving, I sat at the bar to wait for a friend to bring me her room key so I had a place to freshen up. I was seating for maybe 5-8 minutes before being greeted by anyone. It was an empty bar. I completely understand being busy and weeded, but unfortunately I didn't see any proper excuses for this. Throughout my stay, every time I asked a staff member a question, they walked away and never seemed to return. During the first night I stayed in a friend's room - there were no rooms available for me to book separately because I booked last minute - there was a mouse that scurried from under the TV my friend's room to our other friend's joining room. Only one was compensated (not even the one whose room the mouse continued to stay in!) When we called management to ask if we could do anything about it said not really (which we understood) and then offered to step on it.........okay. I asked if I could check into my room early the next day and they took my number and said they would call when it was ready. Four hours later, no call, and I go downstairs to find it has been ready for hours and I was never alerted. Great customer service, right? That night myself and other rooms placed breakfast cards outside our doors. Morning comes, no breakfast. So we go down to brunch. There is an empty dining room and we asked two people waiting in front of us if they were in line. They replied, "We're waiting for a table for two,"..... waiting in the empty dining room. There were plenty of tables to be found and no host or hostess. It's very frustrating because the location is absolutely beautiful and gives the "wow" factor as soon as you pull into the resort. Unfortunately, the staff is poorly trained and unprofessional. They could do SO well if they cared and organized better.
Staff was great. Rooms were beautiful, the views were amazing. Just don't golf unless you like to be treated rudely. Fellow golfers on the course were completely disrespectful. We were played through by 2 groups of 4 without them asking. I guess $$$ talks. This type of behavior I would never expected. All other aspects of the stay were perfect.
Absolutely a must!!! The atmosphere was enchanting, the food was delectable and our waiter, Javar, was phenomenal! He made us feel that we were the only ones in the restaurant! Make reservations ahead of time...you will not be disappointed!
We stayed here for 3 nights! It is an older classic resort that is well maintained (Like New) and it is beautiful. It is strategically located at the White Mountains and within a modest distance to Trams, Falls, Covered Bridges and other attractions including shopping. We were impressed with the accommodations for families with children. Especially the farm. Breathtaking view of the White Mountains. Right on a beautiful golf course. Very large rooms, immaculately taken care of with a staff that caters to all needs. Very friendly staff and helpful. We had a problem with our room and had to relocate to another room, The staff went out of the way to take care of us and made sure we were happy. Breakfast Buffet was a special plus.
This was our second stay at the mountain view grand! Our first stay was for our honeymoon and we loved it so much we came back for our anniversary. The mountain view grand offers scenery that I've never seen any where else in NH. It's also located near many attractions, hikes, and things to do. The tavern offers a fun experience and good food. We also had dinner in the wine cellar which comes highly recommended and offers a different experience for dinner even though you're in the same hotel. We also took full advantage of the spa. First and second time we've visited the spa offered the best massage I've ever received. I feel that the price matches the service which you don't find often in high end hotel spas. The staff is extremely friendly and accommodating. We truly feel that the mountain view grand is our home away from home, it feels like family. We hope to keep a tradition and come every year for our anniversary and hope to make it up mid winter for a mini ski trip. I highly recommend for couples who love the outdoors but also enjoy a truly high end end experience while also feeling warm and welcome...again not something you get often from high end hotels. Again, we can't wait to visit again next fall!
Beautiful views from anywhere in the resort. Harvest Tavern has very good, fresh food and the service is wonderful. Servers are friendly, helpful and fun. So far we have had Glenn and Dalton....each great in their own way. Supervisor Concetta is on the ball and checking on everyone. Can't wait for the campfire and S'mores tonight.
We have celebrated my husbands company party here for the last 2 years . They are very accommodating and have a beautiful resort! We loom forward to returning each year! I would highly recommend for a family or a couples weekend away!
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 2037 reviews