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Mountain View Grand Resort & Spa

4.0 out of 5.0

Recent guest reviews

This hotel is wonderful. My husband and I really enjoyed the piece fullness of the location. Overlooking all the mountains beautiful view. The rooms were small but very quaint which is what I like very homey. The veranda is a beautiful place to sit and enjoy a drink while looking at the view. We are looking forward to going back in May or June when the weather is warmer as they have quite a bit of outside activity. The staff was also amazing. I cannot wait to go back.

We took a side trip to NH to check out Fall colors. So happy that we stayed at Mountain View Grand resort - such a beautiful location in mountains. When you drive up, you feel a sense of history at this place. Front desk employees and Bell staff were all very friendly and helpful. They gave us many suggestions for things to do in the area. We had a wonderful room with great views of the golf course and mountains - very comfortable room. Resort grounds are incredible. We had dinner at the restaurant and our server, Maxwell was outstanding! Again, we mentioned it was our first time in the region and he gave great suggestions for the area. Very pleasant and great service. The food was very good and I thought the menu had a good variety. You must order the pretzels as an appetizer - excellent. Had the breakfast buffet next morning and thought it was a great value. We only stayed here one night but I wish we had more time as this resort is perfect for a home base after going out and doing side trips in the area. Next time we will stay at least 2 or 3 nights so you can enjoy the relaxation. I also recommend you take the short tour of the resort that they offer in the morning - very good info on the history of the resort and the area. Highly recommend you get a room with the view of the mountains - well worth it. Will definitely be back.

If you've never been to this hotel,you need to go ! Unmatched views!! The staff is top notch, as are the accommodations. I always hate to leave when there. Food is excellent, & the wine cellar's food & service rated #1. Unfortunately, we did not have good weather this time around however we totally enjoyed the indoor pool, the health club, & walking around the trails on the property. We even did the ax throwing in the rain! Have been in beautiful weather and enjoyed the beautiful outdoor pool. There are so many activities and so much to do there that you can just park your car and stay.

This was a couples visit to this well kept old resort in White Mountains New Hampshire. Although it is somewhat isolated, there are plenty of amenities on site such as swimming, golf, spa, bonfires, movies, axe throwing, bocci, bingo and painting, The view is terrific and there is a beautiful porch to sit on and enjoy it. There are two restaurants, room service, and a bar. There are fireplaces and free valet parking. The service is fine and staff mean to please. It is clean. They are working on an expanded shop and cafe and updated elevator. We had a minor problem with some noisy neighbors, but Peter, the manager, helped us to our satisfaction. We used the hotel as a base to visit many nearby towns in the White Mountain area in NH and VT.

Wonderful and beautiful location. The view speaks for its self. Went up for our one year anniversary. Staff is wonderful and the room was great. Food there is a bit on the pricey side but is totally worth it.Their wine cellar is wicked nice as well. They offer so many activities. Defiantly check out ax throwing. Have a small movie theater. Pool and hot tub are big a really nice. Wonderful weekend getaway.

Lovely hotel with amazing views - sitting on the veranda was a sheer delight, just like being in a film. Room was nice but aircon for the kitchens was near our window. However the hotel was badly let down by the service, or lack of, in the main restaurant. This was acknowledged by the reception staff who commented that they had received many complaints but didn't seem to want to do anything about it.

My husband and I recently stayed here for a quick mid-week get-away. We were quite pleased with our choice for lodging. The hotel is listed on the national register of historic places and offers exquisite views of the presidential mountain range. As owners of a 200 year old home in Vermont, we appreciate historic homes and inns. The MVG is a true example of old-world quality lodging. It immediately brought to mind the Equinox in Manchester VT and the Norwich Inn in Connecticut. Our room was on the small side but not cramped. The bed was comfortable (nice pillows!), the room was clean, the bathroom offered a nice array of toiletries, extra towels, complimentary use of robes, etc. The only detraction was when guests arrived in the room directly over ours at 10 or 10:30 at night and the sound of foot steps and creaking floors was quite evident But again, it's a grand dam of hotels--not a newly constructed Holiday Inn.

I’d always wanted to stay at one of these classic spa hotels built during the late-1800’s to early-1900’s era to serve the rich and famous of that time. I love their settings in the country away from the noisy, dirty cities. This was our first of three we’d stay on the same long trip and it was lovely. It was all that you’d expect it to be from watching some of the old movies which were set at one. “Somewhere in Time”, with Christopher Reeve and Jane Seymour comes to mind, but that was in Michigan. We pulled up to the entrance, ascended the steps to the lobby and felt as if I’d stepped back in time 100 years. Once assigned a room, we were met by Stan who assisted with our bags and showed me where to park our car. Our room was on the second floor so we mostly used the steps, but there is still one of those old-fashioned hand-operated elevators. I doubt I could figure out how to operate it, even after watching Stan. Leave it to the pros. Most of furnishings and décor were historically correct to the hotel’s famous past. I loved the wood floors and the large veranda in front facing the White Mountains. This is a great place to enjoy a glass of Maker’s Mark after dinner and enjoy the cool air. In addition to the lobby, there is a library and game room; popular before the days of radio and television, where guests would meet and mingle each evening. The room was comfortable and of course very quiet, being away from any roads. The room had a closet offering a place to store suitcases. Some things are difficult to modernize, such as the make-shift air conditioning unit in our room. Different for necessary, as it was far too warm when we stayed. Being a resort, there is a golf course, several other outdoor activities and the spa, but we didn’t have any of these on our limited schedule, so I cannot provide any comments on any. On the day we checked out to travel north to Canada, Stan was once again on duty and again assisted us with our bags using the old elevator. I could certainly stay here again sometime.

Beautiful hotel with amazing mountain views! The staff is very friendly and accommodating. The Mountain View Grand is a great place to go for a relaxing weekend get away. Looking forward to our next visit!

My husband and I recently spent the weekend at Mountain View Grand. I was a little nervous before booking, because there are such polar-opposite mixed reviews on this place. After staying, I can clearly see why! There are many great things to say about it… and so many frustrating issues… both I will address in this review. Two words best describe Mountain View: beautiful & dysfunctional. Let’s start with hotel reservations: I booked my reservation online about a month before staying directly through their website. You can pick your package and select average nightly rate. You can then hit daily price breakdown to see the price of each night, the taxes/fees/and TOTAL cost. It was easy to use and straightforward. I didn’t receive a confirmation e-mail immediately, so I called the hotel and they confirmed they received it and confirmed the nightly rate and TOTAL price. Two days later I received the confirmation e-mail and my credit card was charged the total amount ($561.35…even though it wasn’t a full-prepay rate, I didn’t mind). Strangely, a few days later my credit card was credited a portion of the total amount. I didn’t think anything of it. Upon checking in, a hold of almost $500 was placed on my credit card. I asked the gentleman at the front desk what this was and he said just their normal amount for incidentals (seems excessive, but OK) and he again confirmed that my total amount for the stay was $561.35. No surprise, the bill I received under my door was incorrect… it was almost $700 and of course, the breakfast credits from the package I chose were not there. I went to the front desk and they said they would work on it while my husband and I enjoyed breakfast. When I returned ready to leave, I was coldly told that in-fact, they UNDERcharged me for the reservation and they would leave the bill as-is. I thought I was going to implode. I showed the woman my reservation confirmation and told her I also called to confirm it. She tried saying that my confirmation was the average nightly rate and it could vary… I’m not sure she understood what average nightly rate actually means. I understand the price for Friday and Saturday nights differ, but average is the two night costs divided by two… and the total remains the same! She then asked what date I called and told me they record their phone calls and would go listen to it. I gave her the date and she came back and said they didn’t save calls that far back and she would honor the rate I was given. Honestly, I was so upset and was made to feel like I was trying to “pull one over” on them. I travel a lot for work, averaging 10-12 nights per month in hotels. I know how to book, confirm, anticipate rates/fees/taxes. I have never experienced anything like this! Next is dining: I chose the bed and breakfast package which included a $17pp breakfast credit. The morning buffet was $17 and we took advantage of that. It was quite a beautiful and abundant spread, one of the best breakfast buffets I’ve enjoyed. It had everything... eggs, bacon, meats, oatmeal, pancakes, french toast, fresh fruit, smoked salmon, cheeses, pastries, breads… very, very good! Service was good one day, not great the next as far as getting coffee/creamer/the bill… but it didn’t make much of a different in the breakfast dining experience. When the servicer didn’t come back with coffee refills the first day, we just got up to the self-serve coffee/tee area outside the restaurant and got it ourselves. We enjoyed dinner the first night at the bar in the Tavern. Our bartender/server, Josh, was a cool guy, attentive, and knowledgeable about the menu. My husband thought the short-rib was bland, but it was well-cooked and a generous portion (dinosaur-size!). I got the crabcake and thought it was pretty tasty. My drinks were good, but I wish they had pear vodka and st. germaines to make a pear martini. The next night we ate at 1865. We were celebrating an anniversary and wanted a special evening – how cool to dine in a wine cellar! I called the hotel directly to make the reservation maybe 2 weeks before arriving. When I initially called the person who answered took my request and said someone would call me back. I received a call back maybe 2 hours later and it was confirmed. Wouldn’t you know that when we went to the hostess station to be seated we were told we didn’t have a reservation… then they found it and said it was in the Tavern. I asked to speak with the manager and kept my cool although I wanted to cry, both of us all dressed up and excited for a more upscale dining experience. A few minutes later, she came back and said we could be seated downstairs. No apology or anything – she seemed quite indifferent. The 1865 manager, Kader, was delightful. I wish all of the Mountain View staff would take a note from his book of etiquette and professionalism. He was warm, friendly, sincere, and made us feel like valued customers. He apologized for the confusion and chatted with us for a while. Our server was also professional and knowledgeable. He helped us with both wine and food selection and took the time to understand our likes and dislikes. I found it really disappointing that 4 wines by the glass they were out of. They had a house sav blac by the glass which they said wasn’t very good… I sampled it… it wasn’t good at all! I had to buy a bottle to get a glass of saviogn blanc. Fortunately, it was only $42 and quite delicious – but they should ensure they have the wines they feature by the glass available. Two of the reds my husband wanted by the glass were also conveiently unavailble, but he didn’t mind one of the reds that was. The food was elegant and interesting. I appreciated the time between courses and would recommend it. We were the last patrons in 1865 to leave.. it was probably around 10:30p. I was really irked that the upstairs area that you have to walk through as you exit the cellar and go back to the hotel was pitch black – not a single light on… AND I saw a mouse scurry across the room. I was really grossed out because that’s the dining room where breakfast is served. My husband kind of shrugged it off saying it’s impossible to get rid of all mice in New England. Either way, lights should be left ON until everyone is out. I spoke with the F&B manager the next morning and her response was just that she would let her manager know. Room and hotel: Upon checkin we were told we had been upgraded. I’m not sure what we were upgraded to, but the room was very spacious and comfortable. . Everything was clean and tidy. I was bummed we didn’t have a view, but we didn’t want to spend too much time in the room anyway. The décor was dated. The showerhead was terrible – almost impossible to wash shampoo out of my hair! I was surprised that there wasn’t a fridge in the room and that if I wanted one it would be $25 charge. Outside of the room, the indoor pool and hot-tub were nice. The fitness center was one of the best hotel gyms I’ve been to. Their equiptment was all new/high-tech, had a good amount of free-weights, machines, and cardio. The smores/campfire is very nice and the front grounds and view are spectacular. I loved all of the adarondeck chairs (although I wish they were wiped down in the morning…. I sat down only to have a soaked bottom from I guess the mornng dew or sprinkers?) I believe the hotel is non-smoking, but I’m not sure about the grounds. I wish someone would clean the dozens of cigarette butts from the ground around the viewing area/front chairs on the green… alternatively, put a cig butt stack so people could dispose of them instead of flicking them on the ground. Staff: For the most part, I found the front desk staff to be friendly. However, we didn’t encounter anyone who was remotely familiar with the area. Noone could give us an answer on where to hike. They certainly had a lot of maps and handouts, but noone seemed to have any personal expierence. They said a hike expert was on staff but wasn’t available both times we checked. I know they have a 9-9:30am local event “concierge desk” but we weren’t able to make it. Wish that person could stick around for more than thirty minutes. The valet/bag guys were great – super fast and friendly. Servers/bartenders were hit or miss, except Josh - he was very good. Overall, I think the Mountain View Grand is probably one of the nicer hotels in this area of NH. It has sooo much potential to be GRAND, but because of easy-to-fix things and close to zero customer-centricity, it’s just OK. I’m unsure if I would visit again. If I did, I’d take employee names when making any reservation, hotel or dining… or I’d book 1865 through OpenTable. I would bring a cooler with ice for my room. I would do a lot more research on the local area and plan my events before arriving.

101 Mountain View Rd Whitefield NH

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located within a leisurely stroll of Weathervane Theatre, Mountain View Grand Resort & Spa is within a 10-minute drive of Pondicherry Wildlife Refuge. This 144-room, 4-star hotel has a golf course, a full-service spa, and 4 restaurants. Weeks State Park is also a short drive away.


Dining

There are ample dining options with 4 onsite restaurants, including Tavern, which specializes in seafood. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. For your convenience, breakfast is available for a fee.


Rooms

All 144 rooms provide free local calls and ironing boards. Guests can expect free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries.


Property features

Guests of Mountain View Grand Resort & Spa have access to a golf course, a full-service spa, and an indoor pool. If you plan to drive, free valet parking is available. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this spa hotel include an outdoor pool, a fitness center, and a spa tub.

Room options

Historic Queen

Queen 1 | Sleeps 2

Grand View Queen

Queen 1 | Sleeps 2

Studio

King 1 | Full 1 | Sleeps 4

Historic Two Queen

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend this hotel

Total of 2082 reviews