Mountain View Grand Resort & Spa4.0 out of 5.0
Recent guest reviews
Overall we had a very nice time at MVG, and the setting is spectacular. The service was uneven although most of the staff were friendly. The hotel is owned by a remote financial group, which probably accounts for the absence of hands-on supervision. We had reserved a classic queen room with a partial mountain view. The room was on the 3rd floor of the west wing, quite small, and much of the limited floor space was taken up by a large free-standing air conditioner with a giant hose connected out the window (effective but noisy & hideous). We were very disappointed, and I went to the front desk and was fortunate that Diane was there. She moved us to a larger room across the hall, corner room, a/c in the window, great views, plenty of space (although the bathroom was smaller than in the first room). If you are staying more than one night, it is definitely worth reserving a room with a full mountain view, which is spectacular. The 9 hole golf course is beautiful, very rolling and green. They have an amazing variety of activities on-site, not just a huge fitness room, and two pools (indoor & outdoor), but also Ax Throwing (one of the only adults-only activities), a history tour of the hotel (dating to 1865), an afternoon wine tasting (really just cheese and bread and unimpressive wines, no information imparted about the wines) and a farm with alpacas, sheep, chickens, rabbits, and goats (fun and informative for adults as well as children). There are 3 restaurants, but one is at the golf course and probably only suitable for lunch. The very expensive 1865 Wine Cellar looks nice, but we were so unimpressed with the wine tasting held there (including a crying baby), that we didn't bother to have dinner there. We ate at the Harvest Tavern for breakfast (buffet or a la carte) and dinner 2 nights. There's a small patio which is lovely if the weather is not too hot or too cold. It's beside a small garden and waterfall, complete with croaking frogs. The problem in Harvest is the service, which ranges from untrained (in service and English) to stellar. Roll the dice. The food was quite good, including outstanding barramundi and burgers for dinner and excellent eggs at breakfast. After 2 nights at Harvest, we decided to eat off-property and wound up in Littleton, a great little town with several restaurant options (compared to Whitefield, which is a small and sorry place). There are trails surrounding the hotel and the front desk provides a map. They are muddy and buggy but probably would be fine on a mountain bike, which they have available. We never went to the pools because they were filled with children and not suitable for relaxation or exercise. In fact, if you have kids, this would be an ideal destination with endless entertainment for them. But if you don't like crying babies and whining tikes at dinner and breakfast and on the veranda and in the wine cellar, then you really should not visit when school is out. We loved the setting and the second room, and we would return, perhaps mid-week in September when there might be a higher ratio of adults to children. (Many reviews mention that the elevator is old and requires waiting for an operator, so you often must walk up. This is true now, but a new elevator is under construction that will eliminate that problem and make the 3rd and 4th floor (spa) more easily accessible.)
This place is amazing! My daughter and I planned to explore New England for her birthday and we decided to stay one night here. The staff are the best! We were allowed to check in early and immediately visited both pools, the farm, and activities center. The views are breathtaking and the hotel is magical. When we returned to our room to change for dinner, my daughter found a box of chocolates and a heartfelt card wishing her a happy birthday. We dined at the hotel and the food and service were lovely. The restaurant staff sang her happy birthday. They made her feel so special. We enjoyed listening to live music while we swam at night and watching the sunset on the porch with our drinks and snacks. We love it here and plan to have our whole family join us from Minnesota soon!
We arrived at 4ish and had to get our own bags to the room after waiting for 20 minutes for bell boy that never showed. The room was small but very nice and clean. We then opened the shades to see our view and only saw a fence, bushes and a maintenance access road. I called the front desk to ask for a room change but said non were available. For $250 a night you might want to tell the customer you have no view. We went to eat downstairs and had 3 of the worst meals coupled with horrible service I have had in 20 years. The manager at least comped our meal after seeing what a tragedy it was. This hotel is beautiful and well maintained otherwise it would have gotten 1 star and if you get the right room you will probably be very happy, but be warned about the service.
We stayed for one night, on our way to Bar Harbor. We wished that we had planned to stay longer. The property is beautiful, with lots of activities. We played tennis, and rode mountain bikes. And had drinks on the iconic front porch, looking out at the mountains. The restaurant was quite good, with locally resourced food. The rooms are not particularly fancy, but clean and very comfortable. We would absolutely come back for a longer visit.
My stay at the Mount View Grand Hotel was a 10!! I couldn't of been happier with my stay. Originally, we were there to check out the hotel as a wedding venue and decided to stay. I was so impressed that i cancelled reservations at another hotel and i sm going back mid July! Can't wait!!
This is a really unique resort. It’s like stepping back in time but having the comfort and amenities of modern day. The staff and service was exceptional. Everyone was very accommodating, personable and helpful. My room was a little small, but well-appointed and very comfortable. The views from the property are just breathtaking – makes for a very relaxing getaway. My group was here for a week for a meeting. The function rooms were beautiful. This would be an amazing place for a wedding. The only downside for me was the food. We had a large group and the attention to detail and execution of the food was a little subpar to what we’re used to for these events. One dinner we had several people send food back because it was stone cold. That being said, the breakfast buffet and small restaurant meals we had here were great. The spa was fabulous. There was a daily list of activities, and some fun things for kids. Even an outdoor movie at the pool one evening and smores by the fire. I definitely recommend this place for a family vacation or couples getaway. I’ll definitely go back!
My trip to herer October 2016 was great The hotel is beautiful,service was excellent Enjoyed my stay A lot of hiking in the area also nice walking on the grounds Love the movie theater in basement,Spa was nice
We love to stay at this beautiful historic hotel for its character, cleanliness and amenities. The staff is extremely helpful especially Suzanne at the front desk and Daniel one of the bellhops. I had a complaint about my room because of construction and they promptly moved my family to a much more comfortable room. I have been coming here for 15 years and still love it. The food is excellent, wait staff very attentive, the grounds are beautiful and the views are amazing. Thank you.
I stayed here for one night with my husband and our two year old. I booked one night here on a whim. We had already booked two nights at a motel closer to Santa's Village but decided to arrive a day earlier and chose to stay at this hotel. Boy, is this resort beautiful and charming. It had a throwback feel to it, like a 60's upscale resort. Even though we arrived pretty late, around 11:00 pm, we had a warm welcome from the bell hop and the front desk. We booked a Grand View, 2 queen bed room which was at the front of the hotel, with beautiful mountain and golf course views. The beds were so comfortable and the linens were fresh and clean, this was the type of place I didn't think twice about burying my face in the pillow! Though I didn't request one, there was a pack n' play in our room - I thought that was so thoughtful - even it had crisp clean linens. We got room service for breakfast which was amazing but a bit pricey- three full entrees and drinks for about $75. It was nice to not have to pick up the phone and order it, just fill out the card the night before and leave it on the door before you go to bed. Though we were only there for one night I am blown away by this place and it's charm. I can't wait to go back and fully experience what they have to offer!
So we honestly thought that we were going to be giving a horrible review because of so many mistakes along the way. Our son was recently married at the Mtn View Grand and we encountered numerous "bumps" along the way over the 1 1/2 years of the planning and reservation process! In the week before the events and the days of all the events, several members of the staff really stepped it up and impressed us enough to make all the headaches along the way be forgotten. We will never be able to thank Steven enough. He made sure every detail of the rehearsal dinner exceeded our expectations. We were in the clubhouse and all the staff were wonderful. Everything was served in a timely manner. Steven also helped organize a breakfast for the morning after the wedding in the Garden room. The Mtn View Grand is a better resort for hiring Steven. He is extremely customer oriented and pays close attention to details. Erinn is also part of the event staff and was very helpful but she had been put in a difficult position by being given our folder only a week and a half before the event! She remained courteous and tried to meet the specifications that had been established before taking over but she was at a disadvantage because notes were lacking. We are grateful that she had the foresight to bring Steven in on the discussion. For the breakfast, Krysta was our waitress and she was extremely attentive. Michelle was overseeing the restaurant and also made her presence known and double checked to make sure we were happy with the event. Crystal in reservations also needs to be mentioned because she went out of her way to make sure all our room reservations were correct and that extras that we requested were fulfilled (prior to her, we had been told things like "often over-bookings occur" which had made us nervous that guests were going to check in and not have a room). She was able to add extra nights to our stay and keep us in the same rooms for the entire length of our stay. Stan the bell captain was always smiling and willing to help. We can understand by his exceptional level of service why he is the bell captain. Now, hopefully, the rest of that staff will follow his example. It costs more for this resort but if you can manage to save and budget for it, they will make your stay, one to remember. They are close to area attractions like Santa's Village. We do think their indoor pool and the area surrounding it needs to be updated. Shocked at how many areas of the pool are peeling and that some of the blue color came off on our skin! It's wonderful that they have identified other areas that needed updates and are working on the addition of a modern elevator and a separate entrance to the Wine Cellar restaurant. They are also working on adding items like refrigerators and coffee makers which we were surprised had not been thought of before now to have in the rooms. The ac in the rooms kept things at a comfortable temperature but the ac is unable to keep up in the major function rooms and the staff is aware and even commented that customers complain about it all the time. The food was very good and the Sunday morning breakfast buffet had a good variety. The front veranda is a nice spot to sit and relax early in the morning or late in the evening. They do offer waitstaff service on the veranda during limited times. The lobby is beautiful and they have the oldest operational elevator but it does require staff to operate so if you have elderly people with you or someone who can't handle the stairs, allow for extra time as the bell staff run between there and helping with bags, the doors and keeping the veranda and lobby areas cleaned.
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
Located within a leisurely stroll of Weathervane Theatre, Mountain View Grand Resort & Spa is within a 10-minute drive of Pondicherry Wildlife Refuge. This 144-room, 4-star hotel has a golf course, a full-service spa, and 4 restaurants. Weeks State Park is also a short drive away.
There are ample dining options with 4 onsite restaurants, including Tavern, which specializes in seafood. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. Start your day off with breakfast, available for a fee.
All 144 rooms provide free local calls and ironing boards. Guests can expect free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries.
Guests of Mountain View Grand Resort & Spa have access to a golf course, a full-service spa, and an indoor pool. If you plan to drive, free valet parking is available. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this spa hotel include an outdoor pool, a fitness center, and a spa tub.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 1999 reviews