Hotels in Waterloo

"Wonderful experience, clean friendly and kind"

"We had a great stay overall and would definitely come back. The building itself is beautiful and has a lot of character, and everything felt well-maintained. Our room was very clean and comfortable, and the staff was friendly and welcoming. The location is another big plus - being so close to the Old Market area made it super convenient to walk to shops, restaurants, and explore the area without needing to drive much. Breakfast was decent. It’s not included, but the paid option had enough variety to start the day. We also appreciated that when an issue came up, the staff tried to make it right. We had originally booked the hotel because it advertised a complimentary shuttle. When I reached out ahead of time to ask about reserving it, I was told they no longer offered that service. While that was disappointing and a bit inconvenient since we had to rely on rideshares, the hotel did offer a breakfast credit upon request to help offset the extra cost. The only real downside to our stay was the shower setup. It’s quite small and has an awkward step up from the bathroom, and unfortunately, water tended to spill out onto the floor pretty easily. Overall, despite a couple of minor issues, we really enjoyed our stay thanks to the cleanliness, location, and friendly staff."

"Staff was always pleasant and helpful throughout our stay. Nice variety at breakfast. Extremely conveniently located for families of Creighton students. There were minor cleanliness things in our room that I noticed and we had a room that faced Cuming St and traffic was very loud all hours of the night. Still worth it with the location, just glad I have a noise machine app on my phone! Was a little annoyed with having to pay for parking, as well, and had some difficulty with the online parking management company, but the front desk was helpful with the issue. Overall, decent stay and I would book again. "