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Ramada by Wyndham Coquitlam

2.5 out of 5.0
Overview Reviews Amenities & Policies
631 Lougheed Hwy, Coquitlam, BC
1-844-663-2269
3.0
out of 5
Average Guest Review
See all 12 reviews
Room cleanliness 2.5
Service & staff 3.0
Room comfort 2.0
Hotel condition 2.5

This hotel is most popular for:

  • Everyone
  • Family
  • Business

Recent guest reviews

Slept well, would like a newspaper. Staff nice, restaurant has good food and variety.

Great to have enough free parking. Not much within walking distance if you’re hungry. The room and shower were very adequate.

There was no overnight staff to handle problems. The single desk clerk wasn’t allowed to leave the lobby. We had a room that had it door kicked in on multiple occasions previous to our stay. While there one of the window panes fell out and broke all over our luggage and the floor. There was broken glass everywhere. The window wasn’t even secured and the bedroom window also could have fallen and hurt us. We had to clean it up ourselves to get to our luggage, we were given a broken vacuum for “help”. No gloves or a proper container no assistance and we were offered no compensation. If someone was under that window when it fell the injury would have been extreme. This hotel room was 250 for the night but it was barely worth 50. We did not feel safe here at all had to use the refrigerator to block the door because the locks were still ineffective if a person wanted to break in. Which looks like has happened many times to all the rooms on that side of the hotel.

The toiletries were replaced daily but not the coffee/tea supplies. The small refrigerator wasn't working properly. The towels were scratchy. Limited channels on cable TV. Families using the pool blocked the stairway & doorway constantly, making it dangerous and unwelcoming to use the pool. Most of the chairs in the hotel rooms were broken or missing comfort cushions since a lot of them were left outside their respective hotel doors where I also left mine. The laundry room was clean and had a dispenser for detergent sale but not softener. What bothered me the most is no matter what I purchased from the SUNSTAR restaurant, though the workers were friendly, the food was tasteless or had a chemical taste to it. I recommend you purchase your food elsewhere.

We had reserved a room with 2 queen beds. When we checked in the front desk staff told us that the only room available with 2 beds was pet-friendly and "had a smell." I told the staff that both myself and my daughter have asthma and a pet-friendly room was not what we had reserved and unacceptable considering both out health and "the smell." We were given the "only other room" which had one bed and a very uncomfortable sofa bed.

At nowaday, it is impossible to have no wifi connection at room. The hotel image is totally damaged by hanging all cloths, clothes, towels & etc outside of the balcony. Hotel management refused to accept any complaint, asking us to go back to Orbitz, of which we had booked the hotel.

Entire hotel smelled of smoke. Room was smoky and heating system old.

The cost was good. The wifi often did not work,the maid service was poor. The room rarely had a full cleaning and restocking. We were there 7 days and several of those days we had to ask the office staff for items. The bathroom possibly the shower curtain smelled musty. The phone did not work. The front desk staff were very helpful and kind, gave good driving directions.

Stayed for three days and was very happy. Staff are very helpful and pleasant. Hotel is not flashy but the prices reflect that. Very good value for money

Good location with easy access to roads we needed/wanted to travel. Could get to family home by using several routes that were easy to follow from location.

Better than I expected.

631 Lougheed Hwy Coquitlam BC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located within a leisurely stroll of Lougheed Town Centre, Ramada by Wyndham Coquitlam is within a 15-minute drive of Simon Fraser University. This 84-room hotel welcomes guests with a restaurant and conveniences like an indoor pool and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Cooked-to-order breakfast is offered for a fee each morning from 7 AM to 1 PM.


Rooms

All 84 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.


Property features

At Ramada by Wyndham Coquitlam, guests enjoy features like an indoor pool, a fitness center, and a spa tub. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2
$78* Per night/room Feb 1 - Feb 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 2 Queen Beds, Non Smoking (2 Bedrooms)

2 Queen Beds | Sleeps 6

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

1 Queen Bed | Sleeps 4

Guest reviews for Ramada by Wyndham Coquitlam

Everyone (6) Business (1) Family (3) Friends (1) Other (1)
4
Everyone

By on Oct 30, 2019

Review comment responded on Nov 5, 2019

Thanks for staying with us. We appreciate your feedback!

5
Family

Slept well, would like a newspaper. Staff nice, restaurant has good food and variety.

By , from Salt Lake City on Sep 15, 2019

Review comment responded on Sep 16, 2019

Thanks for staying with us. We appreciate your feedback!

5
Family

Great to have enough free parking. Not much within walking distance if you’re hungry. The room and shower were very adequate.

By on May 28, 2019

Review comment responded on May 28, 2019

Thanks for staying with us. We appreciate your feedback!

1
Everyone

There was no overnight staff to handle problems. The single desk clerk wasn’t allowed to leave the lobby. We had a room that had it door kicked in on multiple occasions previous to our stay. While there one of the window panes fell out and broke all over our luggage and the floor. There was broken glass everywhere. The window wasn’t even secured and the bedroom window also could have fallen and hurt us. We had to clean it up ourselves to get to our luggage, we were given a broken vacuum for “help”. No gloves or a proper container no assistance and we were offered no compensation. If someone was under that window when it fell the injury would have been extreme. This hotel room was 250 for the night but it was barely worth 50. We did not feel safe here at all had to use the refrigerator to block the door because the locks were still ineffective if a person wanted to break in. Which looks like has happened many times to all the rooms on that side of the hotel.

By , from Denver on Aug 14, 2018

Review comment responded on Aug 20, 2018

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

3

adequate lodging

Everyone

The toiletries were replaced daily but not the coffee/tea supplies. The small refrigerator wasn't working properly. The towels were scratchy. Limited channels on cable TV. Families using the pool blocked the stairway & doorway constantly, making it dangerous and unwelcoming to use the pool. Most of the chairs in the hotel rooms were broken or missing comfort cushions since a lot of them were left outside their respective hotel doors where I also left mine. The laundry room was clean and had a dispenser for detergent sale but not softener. What bothered me the most is no matter what I purchased from the SUNSTAR restaurant, though the workers were friendly, the food was tasteless or had a chemical taste to it. I recommend you purchase your food elsewhere.

By , from New York, NY on Aug 13, 2018

Review comment responded on Aug 14, 2018

Thanks for staying with us. We appreciate your feedback!

2
Everyone

We had reserved a room with 2 queen beds. When we checked in the front desk staff told us that the only room available with 2 beds was pet-friendly and "had a smell." I told the staff that both myself and my daughter have asthma and a pet-friendly room was not what we had reserved and unacceptable considering both out health and "the smell." We were given the "only other room" which had one bed and a very uncomfortable sofa bed.

By on Jul 1, 2018

Review comment responded on Jul 3, 2018

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know

2

disappointed stays

Everyone

At nowaday, it is impossible to have no wifi connection at room. The hotel image is totally damaged by hanging all cloths, clothes, towels & etc outside of the balcony. Hotel management refused to accept any complaint, asking us to go back to Orbitz, of which we had booked the hotel.

By , from Asia on Jun 26, 2017

Review comment responded on Jun 29, 2017

Dear Guest, Thank you for your feedback. We are sorry to hear that your stay was less than satisfying. We will do our best to rectify the situation. Kind Regards

2
Everyone

Entire hotel smelled of smoke. Room was smoky and heating system old.

By on Mar 10, 2017

Review comment responded on Mar 14, 2017

Dear Guest, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

2

first trip to vancouver

Friends

The cost was good. The wifi often did not work,the maid service was poor. The room rarely had a full cleaning and restocking. We were there 7 days and several of those days we had to ask the office staff for items. The bathroom possibly the shower curtain smelled musty. The phone did not work. The front desk staff were very helpful and kind, gave good driving directions.

By on Jul 28, 2015

4

school

Other

Stayed for three days and was very happy. Staff are very helpful and pleasant. Hotel is not flashy but the prices reflect that. Very good value for money

By on Jun 24, 2014

Ramada by Wyndham Coquitlam

631 Lougheed Hwy, Coquitlam, BC V3K3S5
url importing https://www.orbitz.com/Vancouver-Hotels-Ramada-by-Wyndham-Coquitlam.h24475-p2.Hotel-Reviews