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Best Western Northgate Inn

2.5 out of 5.0

Recent guest reviews

The hotel looks to be recently renovated and the room was large, clean and comfortable as was the bed. The included breakfast had a pretty good selection of foods (waffles, eggs, sausage, oatmeal, breads & bagels, fruit, coffee and tea, etc). The only downside is that it’s just off the highway and beside another fairly busy road so it can be a bit noisy, not terrible by any means (we were on the third floor) but maybe something to keep in mind/ask about when booking your room.

My stay at the Best Western was extremely good. The service was great the the hotel was very modern and clean. The room was nice and the bathroom was clean. I thought that the shower was confusing to turn on but we figured it out. The location was good as we were close to many shops. I thought that the pillows were very thick and puffy so having thinner pillows would have been better for me. Overall I enjoyed my stay and would recommend to friends and family.

What makes a good stay into a great stay is often the staff. We had a great stay. Get up a few minutes early and go for At last coffee in the breakfast room. The woman in charge is an absolute joy..... breakfast was great as well

Stayed 1 night but had great stay at this renovated hotel. Quiet King suite with very comfy bed. Breakfast was very good and the organic coffee was so good we didn't need our Starbucks fix! Special mention to the hard working and very friendly breakfast team! (I. e. Florence) Near restaurants and grocery stores. Highly recommend when staying in Nanaimo.

We stayed here for 2 nights as part of a volleyball team and were very happy with the BW Norgate. A well managed hotel with updated rooms, comfortable beds, decent breakfast offerings and the friendliest staff. Rooms are modern and well appointed with amenities including a larger than average empty fridge and microwave as well. Despite being assigned a room right next to the lobby, we didn’t hear a thing overnight. Coffee and hot water are supplied in the lobby. Location is close to main routes and walking distance to grocery shopping and a cold beer/wine store. Staff were very friendly and accommodating, most notably the front desk reception and the breakfast hosts. We showed up 10 minutes before the breakfast was to open and found the door unlocked and everything ready to go, hot and fresh. As it started getting busy the hosts were attentive and hard working with restocking and plate clearing, and cheerfully filled a thermos of hot water for me amidst the busy-ness. I was dreading a weekend of gymnasiums and hassle factor to arrange meals for the team but this well run and well located hotel helped make the overall experience a success.

Super clean with great service. Excellent for bringing your dog with dog friendly rooms and a nice fenced in green space. Good breakfast. Good location with being close to restaurants and the highway.

This hotel offers a great location to shopping and lots of restaurants. The staff was always welcoming. It had a great selection for there free breakfast. Waffles, pastries, toast etc. Rooms where nice and spacious. The recent remodel makes this hotel a great value. The ladies in the breakfast room where very friendly and cheerful.

Location is good, - close to main roads and shopping but our room was very quiet; our suite worked very well for 3 adults; staff were all very pleasant, even ones met in the hall; the breakfast included in room price - was very good.

Spent two nights here. Hotel has been remodeled/addition in last 18 months or so. Room was very quiet, bed was very comfortable. Bathroom was great. That have a very complete breakfast. The elevator did not work. Temporarily out of service. They will help you if needed. Great grocery store across the street with restaurants near by.

Nicely remodeled hotel. All of the staff were great. The lady in the breakfast room so friendly. She kept everything stocked up. The location is fine. Just a bit north of town. I would stay here again.

6450 Metral Drive Nanaimo BC

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Located within a leisurely stroll of Woodgrove Shopping Centre, Best Western Northgate Inn is within a 10-minute drive of Winchelsea View Golf Course. This 73-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Frank Crane Arena and Arbutus Grove Provincial Park are also a short drive away.


Start your day off right with a free continental breakfast offered each morning.


All of Best Western Northgate Inn's 73 rooms are air-conditioned and have an array of amenities, including balconies or patios, refrigerators, and coffee makers. Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.

Property features

Renovated in 2017, Best Western Northgate Inn offers a fitness center, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include express check-out and free newspapers.

Reviews from Trip Advisor

Trip Advisor aggregated rating

83.0% of guests recommend this hotel

Total of 480 reviews