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The Grand Hotel Nanaimo

3.0 star property
Hotel in Nanaimo with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for The Grand Hotel Nanaimo

Exterior
Property grounds
Terrace/patio
Outdoor wedding area
Deluxe Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

View in a map
4898 Rutherford Rd, Nanaimo, BC, V9T 4Z4
  • Place, Long Lake
    ‪3 min walk‬
  • Place, Linley Valley Cottle Lake Park
    ‪5 min drive‬
  • Place, Departure Bay Ferry Terminal
    ‪8 min drive‬
  • Airport, Nanaimo, BC (YCD)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(75 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(10 reviews)
  • 376 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, soundproofing

Club Room, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Bathroom sink

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Maple)

Suite, 1 King Bed with Sofa bed (Maple) | Living area | Flat-screen TV

Suite, 1 King Bed with Sofa bed (Maple)

8.0 out of 10
Very good
(2 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Nanaimo

Located within a 5-minute walk of Long Lake, The Grand Hotel Nanaimo is within 2 miles (3 km) of Linley Valley Cottle Lake Park. This 50-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Long Lake - 3 min walk - 0.2 miles
  • Woodgrove Shopping Centre - 4 min drive - 2.6 miles
  • Linley Valley Cottle Lake Park - 5 min drive - 2.1 miles
  • Departure Bay Ferry Terminal - 8 min drive - 4.4 miles
  • Duke Point Ferry Terminal - 20 min drive - 18.5 miles

Getting around

  • Nanaimo, BC (YCD) - 20 min drive

Restaurants

  • ‪Tim Hortons - ‬9 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Smokin' George's BBQ - ‬15 min walk
  • ‪Bodhi's Artisan Bakery - ‬16 min walk
  • ‪Subway - ‬3 min drive

About this property

The Grand Hotel Nanaimo

Hotel in Nanaimo with a fitness center and a 24-hour front desk
Guests of The Grand Hotel Nanaimo enjoy features like a gym, free WiFi in public areas, and a terrace. A stay here includes free parking. The 24-hour front desk has staff standing by to help with concierge services and securing valuables. Additional amenities include a garden, wedding services, and a vending machine.
Guests can expect free WiFi and flat-screen TVs with cable channels. Other amenities include sitting areas, refrigerators, and microwaves. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grand Cru Restaurant
  • Whik(e)y Bar

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A credit card must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200.00 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Grand Hotel Nanaimo
Grand Nanaimo
Nanaimo Grand Hotel
The Grand Hotel Nanaimo Hotel
The Grand Hotel Nanaimo Nanaimo
The Grand Hotel Nanaimo Hotel Nanaimo

Frequently asked questions

Is a free cancellation option available at The Grand Hotel Nanaimo?

The Grand Hotel Nanaimo offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Grand Hotel Nanaimo?

As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at The Grand Hotel Nanaimo on Dec 1, 2025 start from $96.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Grand Hotel Nanaimo?

This hotel is located in Nanaimo within a short 4-minute walk of Long Lake. You'll also find Departure Bay Ferry Terminal and Woodgrove Shopping Centre within a short drive.

Is there parking available at The Grand Hotel Nanaimo?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Grand Hotel Nanaimo feature a casino?

No, The Grand Hotel Nanaimo doesn't have a casino.

Is there an indoor pool at The Grand Hotel Nanaimo?

No, there is no indoor pool at this hotel.

Is The Grand Hotel Nanaimo good for couples?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Does The Grand Hotel Nanaimo have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Grand Hotel Nanaimo feature a restaurant that includes a breakfast menu?

Yes, The Grand Hotel Nanaimo serves brunch for a surcharge at Grand Cru Restaurant.

Does The Grand Hotel Nanaimo allow pets to stay free of charge?

No, pets aren't allowed at The Grand Hotel Nanaimo though service animals are welcome.

Are there connecting rooms at The Grand Hotel Nanaimo?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to The Grand Hotel Nanaimo?

The closest major airport to The Grand Hotel Nanaimo is Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome), which is 5.9 mi away (10 minutes by car). Another top airport is Nanaimo, BC (YCD), which is located 15.4 mi away (20-minute drive).

Are there rooms with balconies at The Grand Hotel Nanaimo?

Yes, some guestrooms at The Grand Hotel Nanaimo offer a balcony and may feature garden views.

Does The Grand Hotel Nanaimo have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at The Grand Hotel Nanaimo.

The Grand Hotel Nanaimo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 459 out of 1003 reviews
Rating 8 - Good. 359 out of 1003 reviews
Rating 6 - Okay. 112 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Clarence

Stayed 1 night in Aug 2025

6/10 Okay

Debbie

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Hanna

Traveled with group
Liked: Cleanliness, amenities
Friendly place, good area for shopping. Rooms are nice but little outdated.
Stayed 1 night in Aug 2025

8/10 Good

Kimberly

Stayed 1 night in Aug 2025

10/10 Excellent

Jeannine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice old hotel. Good location.
Stayed 1 night in Aug 2025

10/10 Excellent

Dianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a little dated, but makes up for it by the lovely staff!
Stayed 1 night in Aug 2025

8/10 Good

Sarah M

Liked: Cleanliness
This hotel is a nice hotel in a good location where you can easily walk around the nearby lake, or explore Nanaimo. It's an older hotel so it is dated, but the price is reasonable and the place is well cared for. The outdoor garden is delightful and a great place to relax or work!
Stayed 2 nights in Aug 2025

10/10 Excellent

Julia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Was travelling alone for work. It was so safe
Stayed 1 night in Jul 2025

10/10 Excellent

Frederic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and clean accommodation, I recommend
Stayed 3 nights in Aug 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant, staff are quite helpful and answered questions.
Stayed 3 nights in Aug 2025

8/10 Good

Denise

Stayed 3 nights in Jul 2025

6/10 Okay

Darren

Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and hotel was clean
Stayed 1 night in Aug 2025

6/10 Okay

Keith

Stayed 1 night in Aug 2025

10/10 Excellent

Leondra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Kathryn, SAANICHTON

Traveled with group
Disliked: Amenities, property conditions & facilities
The Grand isn't so grand anymore. Unfortunately, nowhere on the Expedia information on the Grand, presumably supplied by the hotel, was there a mention that food, bar, and brunch facilities were very sporadic. In fact, when we asked the receptionist on the afternoon of check-in, she told us as if we should already have known that, quite emphatically, and did not suggest any other venues in the area, something I thought wasn't good customer service. Luckily, I had lived in Nanaimo and had some idea where to go for meals. The lobby would lead you to think it was going to be a rather upscale experience, though, when I saw the room rates, I didn't really expect this. However, the outside "garden area," was dried grass and no proper signage to indicate this was the garden area (see pictures on the website....very different.) I will not be staying here again, as I had planned to do, in the Fall, and I would not recommend this establishment to others. Disappointed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lane, Spencer

Liked: Cleanliness
The room is so comfortable…feel at home!
Stayed 1 night in Aug 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy the stay
Stayed 2 nights in Aug 2025

8/10 Good

Joel

Stayed 2 nights in Jul 2025

6/10 Okay

Alexandra

Stayed 1 night in Jul 2025

10/10 Excellent

Henry Chit Ping

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Not much around within walking distance really. Just a good place to stay. Highly recommended
Stayed 1 night in Aug 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed before and will stay again. It is well-located for us. Our room was spacious and comfortable (and quiet). There is some maintenance needed: underlay of carpet seems disintegrated, drippy tap, base of bathtub. Nothing is a deal breaker.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool hotel with old school period decor. Big rooms. An older building for sure but we liked it. Walking distance to a mall and Tim Hortons.
Stayed 1 night in Aug 2025