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The Grand Hotel Nanaimo

Property class: 3

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Photo gallery for The Grand Hotel Nanaimo

Exterior
Reception
Lunch, dinner and brunch served
Property grounds
Lunch, dinner and brunch served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
4898 Rutherford Rd, Nanaimo, BC, V9T 4Z4
  • Place, Long Lake
    ‪4 min walk‬
  • Place, Woodgrove Shopping Centre
    ‪6 min drive‬
  • Place, Departure Bay Beach
    ‪7 min drive‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(87 reviews)
  • Garden view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(10 reviews)
  • Garden view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Club Room, 2 Queen Beds

8.6 out of 10
Excellent
(10 reviews)
  • Garden view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Bathroom sink

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • Garden view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Maple)

Suite, 1 King Bed with Sofa bed (Maple) | Living area | Flat-screen TV

Suite, 1 King Bed with Sofa bed (Maple)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Nanaimo

Located within a 5-minute walk of Long Lake, The Grand Hotel Nanaimo is within 2 miles (3 km) of Linley Valley Cottle Lake Park. This 50-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Long Lake - 4 min walk - 0.3 miles
  • Woodgrove Shopping Centre - 6 min drive - 2.8 miles
  • Departure Bay Beach - 7 min drive - 3.2 miles
  • Vancouver Island University - 9 min drive - 6.9 miles
  • Old City Quarter - 17 min drive - 7.1 miles

Getting around

  • Nanaimo, BC (YCD) - 20 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min walk
  • ‪Thrifty Foods - ‬2 min drive
  • ‪Smokin' George's BBQ - ‬15 min walk
  • ‪Bodhi's Artisan Bakery - ‬16 min walk
  • ‪McDonald's - ‬3 min walk

About this property

The Grand Hotel Nanaimo

Guests of The Grand Hotel Nanaimo enjoy features like a gym, free WiFi in public areas, and a terrace. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables and concierge services. Additional amenities include a vending machine, a banquet hall, and wedding services.
Guests can expect free WiFi and flat-screen TVs with cable channels. Other amenities include sitting areas, refrigerators, and microwaves. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Indoor spa tub
Inn On Long Lake
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  • On private beach
  • Breakfast included
  • Pet friendly
  • Free WiFi
9.0 out of 10, Wonderful, 1,041 reviews
$144 nightly
The price is $167
Apr 28 - Apr 29
Total with taxes and fees
Inn On Long Lake

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grand Cru Restaurant
  • Whik(e)y Bar

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A credit card must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200.00 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Grand Hotel Nanaimo
Grand Nanaimo
Nanaimo Grand Hotel
The Grand Hotel Nanaimo Hotel
The Grand Hotel Nanaimo Nanaimo
The Grand Hotel Nanaimo Hotel Nanaimo

Frequently asked questions

Is a free cancellation option available at The Grand Hotel Nanaimo?

The Grand Hotel Nanaimo offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Grand Hotel Nanaimo?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at The Grand Hotel Nanaimo on Apr 28, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Grand Hotel Nanaimo?

This hotel is located in Nanaimo within a short 4-minute walk of Long Lake. You'll also find Departure Bay Ferry Terminal and Woodgrove Shopping Centre within a short drive.

Does The Grand Hotel Nanaimo feature a casino?

No, The Grand Hotel Nanaimo doesn't have a casino.

Is there an indoor pool at The Grand Hotel Nanaimo?

No, there is no indoor pool at this hotel.

Does The Grand Hotel Nanaimo feature a restaurant that includes a breakfast menu?

Yes, The Grand Hotel Nanaimo serves brunch for a surcharge at Grand Cru Restaurant.

Does The Grand Hotel Nanaimo allow pets to stay free of charge?

No, pets aren't allowed at The Grand Hotel Nanaimo though service animals are welcome.

Where is the closest airport to The Grand Hotel Nanaimo?

The closest major airport to The Grand Hotel Nanaimo is Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome), which is 5.9 mi away (10 minutes by car). Another top airport is Nanaimo, BC (YCD), which is located 15.4 mi away (20-minute drive).

Does The Grand Hotel Nanaimo have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at The Grand Hotel Nanaimo.

The Grand Hotel Nanaimo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 480 out of 1003 reviews
Rating 8 - Good. 345 out of 1003 reviews
Rating 6 - Okay. 107 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Leslie

Stayed 1 night in Jan 2026

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Noelle

Liked: Cleanliness, amenities, property conditions & facilities
Really good
Stayed 1 night in Dec 2025

10/10 Excellent

Greg

Stayed 1 night in Dec 2025

10/10 Excellent

Jason, Vernon

Stayed 2 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Our go to hotel in Nanaimo. I especially love the decor in the lobby
Stayed 2 nights in Dec 2025

10/10 Excellent

Anna Louise, Cranbrook

Liked: Cleanliness, staff & service
While I enjoyed my stays and it is my 2nd stay at Christmas with the hotel. I am disappointed that the kitchen closes down during Christmas especially for breakfast. I had took cab to recommended breakfast restaurant but found it closed for Christmas as well. I did not find it located to many walkable amenities. That said because it is near family I would always choose this hotel
Stayed 4 nights in Dec 2025

10/10 Excellent

JANICE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very classy room with a gas fireplace and jetted tub. Price was very good for the quality of room.
Stayed 1 night in Dec 2025

10/10 Excellent

Tanis

Stayed 1 night in Dec 2025

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Spotless, great staff.
Stayed 1 night in Dec 2025

8/10 Good

Augustus

Stayed 1 night in Dec 2025

10/10 Excellent

Petronella de

Stayed 1 night in Dec 2025

10/10 Excellent

Dan

Stayed 1 night in Dec 2025

8/10 Good

Julia

Business traveler
Liked: Cleanliness, property conditions & facilities
Staff is amazing. Every time I've stayed. The staff is awesome.
Stayed 1 night in Dec 2025

10/10 Excellent

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean . The staff were polite and considerate . Our original room was above a ballroom . The front desk moved us to a quieter area when we checked in
Stayed 1 night in Dec 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

6/10 Okay

Ryan

Booked there because it has a restaurant ans good price. They book our private events which left no room for me
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

8/10 Good

martin

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean I asked for quite room and thats what i got
Stayed 2 nights in Nov 2025

6/10 Okay

Marcela

Traveled with family
Liked: Cleanliness, staff & service
Staff were courteous. The room was clean. Some improvements would be welcomed, like more outlets in the room to connect your laptop, phone charger. I tried to use the hair dryer and it didn't work, not sure if it was the outlets or the dryer itself. The mini fridge was noisy. We would have liked the restaurant to be open at least for breakfast. Thank you.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tejveer Singh

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

6/10 Okay

James

Liked: Cleanliness
restaraunt was closed so the dining experience was non existent
Stayed 2 nights in Sep 2025

8/10 Good

ronald

Liked: Cleanliness, staff & service
Stayed here many times. Good value. Disappointed jacuzzi tub not working. Will stay again in future.
Stayed 2 nights in Nov 2025

6/10 Okay

Marci

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Well, looks are deceiving. You walk in the foyer and think wow this place looks elegant, then you take the elevator up to your room and see phone cards and electrical ends hanging out of the top of the wall. The room was clean and beds comfortable. The shower head seemed as though it would blow off if it was in high power. Other family members stayed in another room where the fireplace, jetted tub and thermostat did not work. Probably won’t stay again
Stayed 2 nights in Nov 2025